GIGABYTE G27QC Gaming Monitor User Guide

** G27QC Gaming Monitor
User Guide**

G27QC Gaming Monitor

Copyright
© 2020 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved.
The trademarks mentioned in this manual are legally registered to their respective owners.
Disclaimer
Information in this manual is protected by copyright laws and is the property of GIGABYTE.
Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without GIGABYTE’s prior written permission.

• In order to assist in the use of this monitor, carefully read the User Guide.
• For more information, check on our website at: https://www.gigabyte.com

SAFETY INFORMATION

Regulatory Notices
United States of America, Federal Communications Commission Statement
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Product Name: LCD monitor
Trade Name: GIGABYTE
Model Number: G27QC
Responsible Party – U.S. Contact Information: G.B.T. Inc.
Address: 17358 Railroad street, City Of Industry, CA91748
Tel.: 1-626-854-9338
Internet contact information: https://www.gigabyte.com
**FCC Compliance Statement:**
This device complies with Part 15 of the FCC Rules, Subpart B, Unintentional Radiators.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
European Union (EU) CE Declaration of Conformity
This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC,
RoHS directive (recast) 2011/65/EU & the 2015/863 Statement.
This product has been tested and found to comply with all essential requirements of the Directives.
European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement
GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.
European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement
GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.
WEEE Symbol Statement
The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure..
For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.
End of Life Directives-Recycling
** The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.
Declaration of the Presence Condition of the Restricted Substances Marking**

Device name: LCD monitor
Model (type): G27QC
Equipment name
Type designation (Type)

Unit| Restricted substances and its chemical symbols
Lead (Pb)| Mercury (Hg)| Cadmium (Cd)| Hexavalent chromium (Cr+6)| Polybrominated biphenyls (PBB)| Polybrominated diphenyls ethers (PBDE)
Plastic frame| ◯| ◯| ◯| ◯| ◯| ◯
Back shell| ◯| ◯| ◯| ◯| ◯| ◯
LCD panel| －| ◯| ◯| ◯| ◯| ◯
Circuit board assembly| －| ◯| ◯| ◯| ◯| ◯
Base| ◯| ◯| ◯| ◯| ◯| ◯
Power cable| －| ◯| ◯| ◯| ◯| ◯
Other wire| －| ◯| ◯| ◯| ◯| ◯
Note 1：〝Exceeding 0.1 wt %〞 and 〝exceeding 0.01 wt %〞 indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2：〝◯〞 indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3：The 〝－〞 indicates that the restricted substance corresponds to the exemption

Safety Precautions
Read through the following Safety Precautions before using the monitor.

• Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
• Keep the plastic packaging bag for the product in a place that cannot be reached by children.
• Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
• The power cord plug must be connected to a properly wired and grounded power outlet.
• Do not touch the plug with wet hands, otherwise easily cause electric shock.
• Place the monitor in a stable and well-ventilated place.
• Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
• The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
• Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
• Make sure to unplug the monitor from the power outlet before cleaning.
• As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
• Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
• Disconnect the power cable if the monitor is not being used for a long period of time.
• Do not attempt to disassemble or repair the monitor yourself.

INTRODUCTION

Unpacking

1. Open the upper cover of the packaging box. Then observe the unpacking instruction attached on the inner cover. Making sure the box is in the correct orientation, carefully lay the box on the stable surfacepen.
2. Open the inner cover. Grab the EPS foam assembly (through the openings) to pull it out of the box.
3. Remove the items from the upper EPS foam.
4. Remove the upper EPS foam. Then you can remove the stand from the lower EPS foam.

Package Contents
The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Note: Please keep the packaging box and packing materials for future transportation of the monitor.
Product Overview
Front View

1. Power LED
2. Control button

Rear View

1. AC IN jack
2. Kensington lock
3. HDMI ports (x2)
4. DisplayPort
5. Headphone jack
6. USB 3.0 ports (x2)
7. USB upstream port

GETTING STARTED

Installing the Stand Base

1. Align the Stand base with the stand off underneath the stand. Then attach the base onto the stand. Tighten the screw to secure the monitor base in place. Note: You can either use a coin or a small flathead screwdriver to tighten the screw.
2. Lift the assembled Stand & Base to an upright position and place it on a table. Then lower the stand plate to allow the safety plate to automatically release from its slot.
3. Place the monitor on the package cushion or a flat surface, with screen facing down. Tear apart the EPE bag, install the stand on the rear side of the monitor.
   Then you can take the monitor from the lower EPS foam by holding the stand arm. Carefully lift the monitor. Place it upright on a table.

Lift the monitor
Take the monitor out of the box by holding the stand arm. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
Remove the foam wrap from the monitor.

Note: Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Adjusting the Viewing Angle
Note: Hold the monitor base so that the screen does not topple when you make the adjustment.
Adjusting the Tilt Angle
Tilt the screen forward or backward to the desired viewing angle (-5˚ to 20˚).

Changing the Screen Orientation
Raise the screen to the highest position (130mm).

Note: Before making the height adjustment, make sure you have removed the safety plate from the stand.
Installing a Wall-Mount Bracket (Optional)
Use only the 100 x 100 mm wall mount kit recommended by the manufacturer.

1. Place the monitor on a flat surface, with the screen facing down.
   Note: We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

2. Push the locking clips inward to detach the stand from the monitor.

3. Pull down the stand slightly to disengage the hooks. Then remove the stand.

4. Attach the mounting bracket to the mounting holes at the rear of the monitor.
   Then use the screws to secure the bracket in place. Note: To mount the monitor on the wall, refer to the installation guide that is included in the wall-mount bracket kit.

Making Connections

1. Power cable
2. HDMI cable
3. DisplayPort cable
4. Headphone cable
5. USB cable
6. USB (A-Male to B-Male) cable

USING THE DEVICE

Turning the Power On/Off
Make sure the power switch next to the AC power input jack is switched to ON.
Power On

1. Connect one end of the power cable to the AC IN jack at the rear of the monitor.
2. Connect other end of the the power cable to a power outlet.
3. Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ). Refer to page 28.
User Comfort Recommendations
The following are some tips for comfortable viewing of your monitor:

• Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20” to 30”).
• A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
• Use adequate lighting for the type of work you are performing.
• Take regular and frequent breaks (at least for 10 minutes) every half- hour.
• Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
• Eye exercise can help reduce eye strain. Repeat these exercises frequently: (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.

Selecting the Input Source

1. Move the Control button right( ) to enter the Input menu.
2. Move the Control button center( ) to select the desiredinput source. Then press the Control button to confirm.

OPERATIONS

Quick Menu
Hot Key
By default, the Control button has been assigned with the specific function.
Note: To change the preset hot key function, refer to the “Quick Switch” section on page 36.
To access the hot key function, do the following:

• Move the Control button up ( ) to enter the Black Equalizer menu.

Move the Control button up/down( ) to adjust the setting and press the Control button to confirm.

• Move the Control button down ( ) to enter the Picture Mode menu.

Move the Control button center( ) to select the desired option and press the Control button to confirm.

• Move the Control button left ( ) to enter the Volume menu.

Move the Control button up/down ( ) to adjust the headphone volume level and press the Control button to confirm.

• Move the Control button right ( ) to enter the the Input menu. Refer to the “Selecting the Input Source” section.

Note: To close the menu, move the Control button left ( ).
Function Key Guide

• Press the Control button to display the Main menu.

Then use the Control button to select the desired function and configure the related settings.
Dashboard
When the Main menu appears on the screen, move the Control button left ( ) to enter the Dashboard menu.

• Function: Enable/Disable the function. When enabled, you can select the desired option(s) to be shown on the screen.
• Dashboard Location: Specify the location of the Dashboard information to be shown on the screen.

Once the Dashboard configuration is complete, it will transfer the system data to the SOC through the USB port and display the value of the selected function(s) on the screen.

Note: Make sure the USB cable is properly connected to the USB upstream port of the monitor and the USB port of your computer.
Note: “OSD Sidekick” software installation and execution required.
Game Assist

• When the Main menu appears on the screen, move the Control button right ( ) to enter the Game Assist menu.

• Game INFO: Configure the FPS (First Person Shooting) game related settings.

√ Select Gaming Timer to select countdown timer mode. To disable this function, set the setting to OFF.
√ Select Gaming Counter or Refresh Rate to enable/disable the gaming counter or real-time refresh rate setting.
√ Select Info Location to specify the location of the information to be shown on the screen.

• Crosshair: Select the desired crosshair type to suit your gaming environment. It makes aiming much easier.
• Display Alignment: When the function is enabled, it displays the alignment lines on the four sides of the screen, providing handy tool for you to line up multiple monitors perfectly.

Configure the Device Settings
When the Main menu appears on the screen, move the Control button up ( ) to enter the Settings menu.
Note: Use the Control button to navigate through the menu and make adjustments.

Gaming
Configure the game related settings.

fast moving games.
Note: This function is not available under the following conditions:
–  when the frequency setting is lower than 100Hz.
–  when the FreeSync function is activated.
Black Equalizer| Adjust the brightness of the black areas.
Super Resolution| Sharpen the low resolution images.
Display Mode| Select the aspect ratio of the screen.
• Full: Scale the input image to fill the screen. Ideal for 16:9 aspect images.
• Aspect: Display the input image without geometric distortion filling as much of the screen as possible.
• 1:1: Display the input image in its native resolution without scaling.
• 22”W (16:10): Display the input image as if on a 22”W monitor of 16:10 aspect ratio.
• 23”W (16:9): Display the input image as if on a 23”W monitor of 16:9 aspect ratio.
• 23.6”W (16:9): Display the input image as if on a 23.6”W monitor of 16:9 aspect ratio.
• 24”W (16:9): Display the input image as if on a 24”W monitor of 16:9 aspect ratio
Note: This option is not compatible with FreeSync and PIP/ PBP functions.
Overdrive| Improve the response time of the LCD monitor.
FreeSync| When this function is enabled, it eliminates the screen lag and tearing while playing games.

Picture
Configure the image related settings.

games.
Movie| For watching movies.
Reader| For viewing documents.
sRGB| For viewing photos and graphics on the computer.
Custom 1| Customized picture mode settings.
Custom 2| Customized picture mode settings.
Custom 3| Customized picture mode settings.

Note: Picture mode “Standard”, Low blue light “Level 10” is the optimized setting in compliance with TUV Low Blue Light Certification”.
Display
Configure the display screen related settings.

to detect it automatically.
Note: This option is only available for HDMI input.
Overscan| When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image.

PIP/PBP
Configure the multi-picture related settings.

• Source: Change the input source for the inset window.
• PIP Size: Adjust the inset window size.
• Location: Move the inset window position.
• Display Switch: Swap the two windows.
• Audio Switch: Select which audio source you want to hear the sound from.
PBP| Display 1×1 split screen (left and right windows).
• Source: Change the input source for the right window.
• Display Switch: Swap the two windows.
• Audio Switch: Select which audio source you want to hear the sound from.

System
Configure the system related settings.

• Volume: Adjust the volume level.
• Mute: Enable/Disable the mute function.
OSD Settings| Configure the on-screen display (OSD) menu related settings.
• Display Time: Set the length of time the OSD menu remains on the screen.
• OSD Transparency: Adjust the OSD menu transparency.
OSD Settings (continue)| • OSD Lock: When this function is enabled, no OSD adjustment is allowed.
Note: To disable the OSD lock function, press the Control key. When the message appears on the screen, select Yes to confirm.
Item| Description
---|---
Quick Switch| Assign the function of the hot keys.
Available options: Aim Stabilizer, Black Equalizer, Low Blue Light, Volume, Input, Contrast, Brightness, and Picture Mode.
The default setting of the hot keys as below:
⇒ Up ( ): Black Equalizer
⇒ Down ( ): Picture Mode
⇒ Right ( ): Input
⇒ Left ( ): Volume
Other Settings| • Resolution Notice: When this function is enabled, the current resolution message will appear on the screen when the monitor switches to another input source.
• Input Auto Switch: When this function is enabled, it automatically switches to an available input source.
• Auto Power Off: When this function is enabled, the monitor will automatically turn off after a certain amount of time.
Other Settings (continue)| • DisplayPort Ver.: Set the DisplayPort version to 1.1, 1.2, 1.2+HDR
Note:
• Make sure to configure this option based on the DisplayPort version supported by your graphics card.

Language

Save Settings
Save all data.

to choose.
Setting2| After selecting, the Save and Load menu will appear for the player to choose.
Setting3| After selecting, the Save and Load menu will appear for the player to choose.

Reset All
Restore the monitor to its factory default settings.

APPENDICES

Specifications

• 1x DP 1.2
• 1x Headphone| • 2x USB 3.0 (downstream) with BC 1.2 charging capability 5V/1.5A
• 1x USB upstream
Power Supply| AC 100 ~ 240V at 50/60Hz
Power Consumptions| • On: 70W (Max.)
• Standby: 0.3W
• Off: 0.2W
Dimensions (W x H x D)| 700 X 481 X 248 mm (with Stand)
Weight| 6.33 kg (Net)
Temperature Range (operation)| 0°C to 40°C

Note: Specifications subject to change without notice.
Supported Timing List

Troubleshooting

source and the monitor.
• Check the cable and plug to make sure they are not broken.
• Make sure the monitor is turned on.
No image appears on the screen| • Make sure the monitor and the computer are properly connected and both devices are turned on.
• Make sure you have selected the correct input source. Refer to page 25 or 34.
The image does not fill the entire screen| • Try different Display Mode (aspect ratio) setting. Refer to page 32.
The colors are distorted| • Make sure the input signal cable is properly connected.
• Configure the image related settings. Refer to the“Picture” section.
No sound or volume is low| • Make sure the headphone cable is properly connected.
• Adjust the volume level. Refer to page 27 or 36.
• Check the Audio Source setting.
• Adjust your computer sound related settings.

Note: If the problem persists, please contact our customer service for further assistance.
Basic Care
When the screen becomes dirty, do the following to clean the screen:

• Wipe the screen with your soft, lint-free cloth to remove any residual dust.
• Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:

• Make sure that the cloth is damp, but not wet.
• When wiping, avoid applying excessive pressure on the screen.
• Acidic or abrasive cleaners can damage the screen.

Notes on USB Charging
The following devices are not compatible with BC 1.2 of CDP mode. When the Hub is connected to a PC, these devices cannot be charged using the USB cable.

GIGABYTE Service Information
More service information, please visit GIGABYTE official website: https://www.gigabyte.com/

Reference:GIGABYTE G27QC Gaming Monitor User Guide- device.report

References

• GIGABYTE Global
• GIGABYTE Global

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>