DIRECTV error code 928
- June 8, 2024
- DirecTV
Table of Contents
If you are having trouble with your Wireless Video Bridge or have recently replaced the Genie server, the following error message may appear:
Warning! You are about to reset the connection to your Wireless Video Bridge from your Whole-Home Network. This will require that you repeat the setup process for adding clients to your Whole-Home network from your Genie Receiver (server), and enter the location name for each client again.
This message appears in the following circumstances:
- Your Wireless Video Bridge has lost power or is rebooting
- Your Wi-Fi connection is unstable
- You replaced the Genie receiver and need to reset the Wi-Fi connection
If your Wi-Fi connection isn’t the root cause, please Contact DirecTV for further assistance.
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