C71KW Directv Streamsm Device and Remote Control User Manual
- October 30, 2023
- DirecTV
Table of Contents
C71KW Directv Streamsm Device and Remote Control
DIRECTV STREAMSM DEVICE & REMOTE CONTROL USER MANUAL
Introduction: This user manual provides an
overview of the DIRECTV STREAMSM device and remote control, along with
specific functions of the devices. It is available online at
directv.com/support/userguides.
Table of Contents
- I. Overview
- II. Hardware Information
- A. Specifications
- B. Client Hardware
- III. Features
- A. Audio & Video
- 1. Software Features
- IV. Appendix
- A. LED States
- B. Federal Communications Commission Interference Statement
Terminology
| Term | Description |
|---|---|
| OTT | Over-the-Top, the delivery of video via the Internet directly |
into the DIRECTV STREAM device, allowing access to services
anywhere, anytime, and on any compatible device
Overview
The DIRECTV STREAM device is a proprietary Over-the-Top (OTT) device that delivers video and integrated content to your TV over the internet. It allows you to watch online videos, listen to music, use thousands of third-party apps, and play games on your TV. The device comes preloaded with some Google apps, but thousands of others are available at the Google Play Store. The device includes a remote control with voice control functionality.
Hardware Information
Specifications
The DIRECTV STREAM device (C71KW) can be set on a tabletop or mounted to a
wall using a cable tie attached to the recess in the bottom cover. The device
is equipped with HDMI, Ethernet, and USB ports, as well as Wi-Fi and Bluetooth
connectivity. It supports 4K Ultra HD, High Dynamic Range (HDR), and Dolby
Digital Plus audio.
Front Panel: Power LED, IR sensor, and reset button.
Side Panel: USB port and security slot.
Rear Panel: HDMI port, Ethernet port, power input, and optical audio output.
Client Hardware
The DIRECTV STREAM device (C71KW) works with the RC82V Remote Control. The box and remote control are not compatible with any older DIRECTV equipment. The RC82V can be programmed to operate some features on TVs or audio/video equipment.
Features
Audio & Video
Software Features: The DIRECTV STREAM device supports a variety of audio and video formats, including 4K Ultra HD, HDR10, HLG, Dolby Vision, Dolby Digital Plus, and Dolby Atmos. It also supports video codecs such as H.264, H.265, VP9, and AV1.
Appendix
LED States
The Power LED on the front panel of the DIRECTV STREAM device indicates the
following states:
- Solid white: Device is powered on.
- Solid red: Device is in standby mode.
- Blinking white: Device is booting up.
- Blinking red: Device is updating software.
Federal Communications Commission Interference Statement
The DIRECTV STREAM device complies with Part 15 of the FCC Rules regarding interference. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Product Usage Instructions
To use the DIRECTV STREAM device, follow these steps:
- Connect the device to your TV using an HDMI cable.
- Connect the device to your home network using Wi-Fi or Ethernet.
- Power on the device using the remote control or the power button on the front panel.
- Follow the on-screen prompts to set up the device and sign in to your Google account.
- Use the remote control to navigate the device and access various features, including voice control.
INTRODUCTION
Product manuals are intended to help customers understand the workings of the hardware devices. This product manual provides overview information of the DIRECTV STREAMSM device and remote control and addresses specific functions of the devices. It is posted online at directv.com/support/userguides for customer access.
TERMINOLOGY
TERMINOLOGY
Term| Description
OTT
| Over-the-Top, the delivery of video via the Internet directly into the DIRECTV STREAM device, allowing access to services anywhere, anytime, and on any compatible device
OVERVIEW
The DIRECTV STREAM device is a game-changing, proprietary “Over-the-Top” (OTT)
device that delivers video and integrated content to your TV over the
internet. It enables you to watch online videos, listen to music, use
thousands of third-party apps, and play games—all on your TV.
It comes preloaded with some Google apps, but thousands of others are
available at the Google Play Store.
The DIRECTV STREAM device is used on its own as a standalone device (one per
TV) so you don’t need any other DIRECTV STREAM set-top boxes or services.
(It’s not compatible with any DIRECTV set-top boxes or existing Genie®
Servers.)
It comes with a remote control offering many features, including the
convenience of voice control.
HARDWARE INFORMATION
Specifications
Client Hardware
- Front Panel
- Side Panel
- Rear Panel
Other Associated Hardware
-
Mounting Cables
The DIRECTV STREAM device (C71KW) can be set on a tabletop or mounted to a wall by attaching a cable tie to the recess in the bottom cover. -
Power Supply
The DIRECTV STREAM device (C71KW) uses the DIRECTV® EPS10 power supply. -
Remote Control
The DIRECTV STREAM device (C71KW) works with the RC82V Remote Control. (The box and remote control are not compatible with any older DIRECTV equipment.) Like other DIRECTV remote controls, the RC82V can be programmed to operate some features on TVs or audio/video equipment.
The key features of the RC82V Remote Control are:
- The RC82V Remote Control works in IR and RF mode.
- Basic remote operations can be performed in the IR mode.
- The remote uses two-way communication to the DIRECTV STREAM device.
- RF mode eliminates the need for the remote and the paired devices to be in line of sight to each other.
- The RC82V Remote Control has a directional pad. Basic operations and functions can be made by pressing the direction, then pressing ok.
- Once paired, voice recognition is also available with the RC82V Remote Control so you can use voice search.
FEATURES
SOFTWARE FEATURES|
---|---
Category| Feature| DIRECTV STREAM
Ultra HD (4K)| 4K Video Playback| ✓
Audio| Digital Audio| ✓
Audio| Dolby Digital| ✓
Audio| Secondary/Alternate Audio|
Cloud DVR| Accessing Cloud Content| ✓
Captioning| Closed Captioning| ✓
Guide| One-touch Recording|
Live TV| Trick-play| ✓
Networking| RJ45 Ethernet Connection| ✓
Parental Controls| Settings Saved & Recalled| ✓
Picture in Picture| PIP Support|
PPV| Linear|
PPV| VOD|
Recommendations| What’s On Now| ✓
Recommendations| You Might Like| ✓
Recommendations| Movies| ✓
Search| Smart Search|
Search| Recent Searches| ✓
Search| Top Matches| ✓
Voice Search| Support for Voice Search| ✓
YouTube| YouTube Support| ✓
APPENDIX
LED STATES
FRONT PANEL “NETWORK” LED
Color| State
Off| Booting/Standby
Green| Excellent signal strength
Yellow| Borderline signal strength
Red| Poor signal strength
Flashing Red| No network connectivity
FRONT PANEL “POWER” LED
Color| State
Bright Blue| On
Off Blue| Off/Standby
Blue| SWDL/Software Download
Federal Communications Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
DIRECTV, INC.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-531-5000
- Trade Name: DIRECTV
- Model Number: C71KW and RC82V
Federal Communications Commission (FCC): This equipment complies with Part 15
of the FCC Rules.
This equipment has been tested and found to comply with the limits of a Class
B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by removing and applying power to the equipment, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
- CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for the compliance could void the user’s authority to operate the equipment.
The user may find the following booklet, prepared by the Federal
Communications Commission, helpful: “How to Identify and Resolve Radio and TV
Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, DC. To meet FCC requirements, only
peripherals (computer input/output devices, terminals, printers, etc.)
certified to comply with Class B limits may be attached to this device.
Operation with noncertified peripherals is likely to result in interference to
radio and TV reception.
To meet FCC requirements, shielded cables are required to connect the device
to a personal computer,peripheral or other Class B-certified device.
DIRECTV, INC.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-531-5000
If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this DIRECTV STREAM device does not disable
your alarm equipment. If you have questions about what will disable alarm
equipment, consult your alarm company, telephone company or a qualified
installer.
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable
components.
We recommend the installation of an AC surge arrester in the AC outlet to
which this equipment is connected.
Telephone companies report that electrical surges, typically lightning
transients, are very destructive to customer terminal equipment connected to
AC power sources.
FCC RF Radiation Exposure Statement
MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled environment. This equipment was
verified for RF exposure and found to comply with Council Recommendation
1999/519/EC and FCC OET-65 RF exposure requirements.
WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter.
© 2021 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
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