Asus Graphics Card Warranty Policy
- June 8, 2024
- Asus
Table of Contents
Graphic Card Warranty Policy
For more warranty details in European region, please refer to the link below.
VGA_Warranty_Card [pdf] A Limited Warranty is
offered on Asus branded hardware products. This Limited Warranty does not
cover any software applications or programs; non-Asus products or non-Asus
branded peripherals.
Asus guarantees that the Asus Graphic Card that you have purchased is free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase, is your purchase date proof. You may be required by your Purchase Site or Asus Authorized Service Providers to present proof of purchase as a condition of receiving warranty service. You are entitled to a hardware warranty service if a repair is required within the Limited Warranty Period.
During the Limited Warranty Period, Asus will, at its sole discretion, repair or replace any defective component. All spare parts or modules removed under this Limited Warranty become the property of Asus.
Exclusions from this Limited Warranty Service
Asus does not warrant the uninterrupted or error-free operation of this
product. Any technical or other support provided for the product under
warranty, such as assistance via telephone with “how-to” questions and those
regarding product setup and information will be provided without warranties of
any kind. The warranty only covers failures or malfunctions that occurred
during the warranty period and in normal use conditions, as well as for any
material or workmanship defect. The warranty will not apply if:
a. the product has been tampered, repaired and/or modified by non-authorized personnel;
b. the serial number has been altered, cancelled or removed;
c. the warranty seals have been broken or altered;
d. there is damage caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or use under abnormal conditions;
e. there is damage caused by an external electrical fault or any accident;
f. there is damage from use outside of the operation or storage parameters or environment detailed in the User’s Manual;
g. there is damage from use of parts not manufactured or sold by ASUSTeK.
h. there is damage from third party software or from virus(es);
i. there is software loss or data loss that may occur during repair or replacement.
Returning a Graphics Card to your Purchase Site or an Asus Authorized Service Provider during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, the Service Centre reserves the right to check the validity of your warranty and your request for warranty service.
Neither Asus, Asus Service Center, Asus Authorized Service Provider, nor your reseller is responsible for any of your confidential, proprietary, or personal information contained in the product which you return to Asus, Asus Service Centre, or Asus Authorized Service Provider for any reason. You should remove all such information from the product prior to its return Asus.
Asus Service Centre or Asus Authorized Service Provider is not responsible for damage or loss of any personal data, programs, or removable storage media. Asus is not responsible for the restoration or reinstallation of any data or programs other than software installed by Asus when the product was manufactured.
Warning：
- Warranty period may differ regionally, please check with your purchase Site.
- Warranty invalid if damage/disfunction caused by improper handling/usage, destruction.
- Warranty invalid if the serial label is removed, broken.
- Warranty invalid if disassembly by end-user or non-ASUS-authorized repair centers.
- Australia statement notice
From 1 January 2012updated warranties apply to all ASUS products, consistent with the Australian Consumer Law. For the latest product warranty details please visit http://www.asus.com/support/Search/Warranty/ our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
Asus Graphics Card Warranty Policy – Download
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Asus Graphics Card Warranty Policy – Download
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