WATERCARE IPHS Water Filter Owner’s Manual
- June 11, 2024
- WATERCARE
Table of Contents
- WATERCARE IPHS Water Filter
- Product Information
- FAQs
- PRODUCT INFORMATION
- INSTALLATION
- 100249864 (CV3193-02). If necessary, pliers can be used to unscrew the nut or
- STARTUP INSTRUCTIONS
- OPERATING DISPLAYS AND MAINTENANCE
- TROUBLESHOOTING GUIDE
- REPLACEMENT PARTS
- INSTALLATION FITTING ASSEMBLIES
- FILTER SPECIFICATIONS
- Limited Warranty
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
WATERCARE IPHS Water Filter
Product Information
Your WaterCare water filter is a precision-built, high-quality product designed to deliver filtered water for many years when installed and operated correctly. Please review this manual thoroughly, understand the cautions, and keep it for future reference. For any questions, contact your local dealer.
Pre-Installation Instructions:
The manufacturer has preset the water treatment unit’s regeneration cycles and times. The dealer, installer, and homeowner should follow specific instructions detailed in this section before installation.
General Operating Displays & Navigation:
During normal operation, the default user displays show time of day and gallons per minute. Additional optional displays include flow rate, capacity remaining, days to regeneration, and vacation mode. Consult the operating displays and maintenance section for more details on navigating through different screens.
Double Regeneration:
- To initiate a double regeneration, press the REGEN button once. REGEN TODAY will flash on the display.
- Press and hold the REGEN button for three seconds to start a regeneration.
- After the immediate regeneration, the valve will regenerate again within the preset time.
Bypass Valve:
The bypass valve has four positions controlled by two interchangeable plug
valves with red arrow handles indicating flow direction. The normal operation
position directs water flow through the control valve for softening or
filtration. During regeneration,
it supplies water to the unit while sending untreated water to the system.
FAQs
- Q: What should I do if my water test results show high levels of nitrates?
- A: If nitrates exceed 10 ppm, consider specialized equipment as water conditioners do not remove nitrates or coliform bacteria.
- Q: How can I access different operating displays on the unit?
- A: Use the NEXT button to cycle through available operating displays. Pressing REGEN returns to a previous step, while CLOCK goes back to general operating displays.
“`
Installation Instructions & Owner’s Manual
Ion Pro® and CareClear Pro® Series
Water Filters
For Models: · IPHS · IPFE · IPG · IPCG-AN · CCP · CCP-AN
YOUR WATER TEST
Hardness __ gpg Iron __ ppm pH
_ number *Nitrates __ ppm
Manganese ____ ppm Sulphur _ yes/no
Total Dissolved Solids ____
*Over 10 ppm may be harmful for human consumption. Water conditioners do not remove nitrates or coliform bacteria, this requires specialized equipment.
Look for our WaterCare instructional videos on
PRODUCT INFORMATION
Installing Dealer must fill out this information prior to unit installation MODEL NUMBER SERIAL NUMBER DEALER INFORMATION:
Your WaterCare water filter is a precision built, high quality product. These units will deliver filtered water for many years to come when installed and operated properly. Please study this manual carefully and understand the cautions and notes before installing. This manual should be kept for future reference. If you have any questions regarding your water filter, contact your local dealer.
PRE-INSTALLATION INSTRUCTIONS
The manufacturer has preset the water treatment unit’s sequence of regeneration cycles and cycle times.
THE DEALER SHOULD…
·Read this page and guide the installer regarding day override and time of
regeneration settings prior to installation.
THE INSTALLER SHOULD…
·Program installer settings including day override, time of regeneration,
service alarm, and alarm buzzer.
·Read Operating Displays and Maintenance section.
·Set the time of day.
·Read Power Loss and Error Display section.
·Ensure that system and installation are in compliance with all state and
local laws and regulations.
THE HOMEOWNER SHOULD…
·Read Programming Procedures section. ·Read Operating Displays and Maintenance
section.
GENERAL OPERATING DISPLAYS & NAVIGATION
During normal operation, the default user displays are “time of day” and
“gallons per minute”. Flow rate, capacity remaining, days to a regeneration,
and vacation mode are optional displays. For more explanation, consult the
“operating displays and maintenance section”. Pressing the NEXT button on a
general operating screen will cycle through the available operating displays.
In any screen other than a general operating display, the NEXT button will
proceed to the next step, the REGEN button will return to a previous step, and
the CLOCK button will return to the general operating displays. Any changes
made prior to the exit will be incorporated. If no buttons are pressed within
five minutes, the display will return to the general operating displays.
DOUBLE REGENERATION
Two generations within 24 hours are possible with a return to the preset
program. To initiate a double regeneration: 1. Press the REGEN button once.
“REGEN TODAY” will flash on the display. 2. Press and hold the REGEN button
for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will
regenerate once more during the preset time.
3
BYPASS VALVE
The bypass valve is typically used to isolate the control valve from the
plumbing system’s water pressure in order to perform control valve repairs or
maintenance. The 1″ full flow bypass valve incorporates four positions,
including a diagnostic position that allows a service technician to have
pressure to test a system while providing untreated bypass water to the
building. Be sure to install bypass valve onto main control valve before
beginning plumbing or make provisions in the plumbing system for a bypass. The
bypass body and rotors are glass-filled Noryl® and the nuts and caps are
glass-filled polypropylene. All seals are self-lubricating EPDM to help
prevent valve seizing after long periods of non-use. Internal “O” Rings can
easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated
independently by red arrow shaped handles. The handles identify the direction
of flow. The plug valves enable the bypass valve to operate in four positions.
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the
direction of flow indicated by the engraved
arrows on the control valve. Water flows through the control valve for normal
operation of a water softener or filter. During the regeneration cycle this
position provides regeneration water to the unit, while also providing
untreated water to the distribution system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the
bypass. The system is isolated from the water
pressure in the plumbing system. Untreated water is supplied to the building
(Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and
the outlet handle points to the center of bypass
valve. Untreated supply water is allowed to flow to the system and to the
building, while not allowing water to exit from the system to the building
(Fig. 3). This allows the service technician to test the unit and perform
other functions without disrupting the water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the
normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass
valve and the outlet handle points away from the
control valve. The water is shut off to the building. The water treatment
system will depressurize upon opening a tap in the building. A negative
pressure in the building combined with the unit being in regeneration could
cause a siphoning to the building. If water is available on the outlet side of
the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a
plumbing cross-connection somewhere in the building).
NORMAL OPERATION POSITION
“TREATED” WATER EXITS
SUPPLY WATER ENTERS
BYPASS POSITION
SUPPLY WATER EXITS
SUPPLY WATER ENTERS
DIAGNOSTIC POSITION
SUPPLY WATER EXITS
SUPPLY WATER ENTERS
SHUT OFF POSITION
NO WATER EXITS
SUPPLY WATER IS SHUT OFF
TO THE HOUSE AND THE VALVE
FIGURE 1
FIGURE 2
FIGURE 3
FIGURE 4
4
INSTALLATION
GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or
bypass are designed to accommodate minor plumbing misalignments. There is a
small amount of “give” to properly connect the piping, but the water treatment
unit is not designed to support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone
anywhere. A silicone lubricant may be used on black “O” Rings, but is not
necessary. Avoid any type of lubricants, including silicone, on red or clear
lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used
on the threads of the 1″ NPT inlet and outlet and on the threads for the drain
line connection. Teflon® tape is not used on the nut connections or caps
because “O” Ring seals are used. The nuts and caps are designed to be
unscrewed or tightened by hand or with the special plastic Service Wrench,
100249864 (CV3193-02). If necessary, pliers can be used to unscrew the nut or
cap. Do not use a pipe wrench to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS · Water pressure 25-100 psi · Water temperature 33-100°F (0.5-37.7°C) · Electrical 115/120V, 60Hz uninterrupted outlet
· Current draw is 0.5 amperes · The plug-in transformer is for dry locations only
OVERHEAOUTSIDE TAP OVERHEAOUTSIDE TAP
ASS VALVE ASS VALVE
COLD HOT
WATER HEATER
10 FEET
GROUND STRAP
SHUTOFF VALVE
MAY NOT
BE REQUIRED EXPANSION TANK
D
VIEW
OUT
OF BYP
IN
COLD HOT
WATER HEATER
10 FEET
GROUND STRAP
SHUTOFF VALVE
MAY NOT EXPANSION
BE REQUIRED
TANK
D
VIEW
OUT
OF BYP
IN
PRESSURE TANK
TO DRAIN
TO DRAIN
WATER METER
WELL WATER INSTALLATION
WATER SUPPLY
MUNICIPAL INSTALLATION
WATER SUPPLY
1. The distance between the drain and the water conditioner should be as
short as possible (see #8).
2. The media tank should be installed on a firm, level surface (above or
below grade).
3. It is NOT recommended to install any water treatment unit with less than
10 feet of piping between its outlet and the inlet of a water heater.
CAUTION: To protect the unit in the event of a hot water heater backup, the
manufacturer recommends the use of an expansion tank on the outlet side of the
unit (see diagram).
4. Do not locate unit where it or its connections (including the drain and
overflow lines) will ever be subjected to temperatures under 33°F.
5. Do not subject the tank to any vacuum as this may cause an “implosion” and
could result in leaking. If there is a possibility a vacuum could occur,
please make provision for a vacuum breaker in the installation.
6. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control
valve before beginning plumbing. If it is desired to bypass outside hydrants,
a cold water kitchen sink, or other locations, provisions should be made at
this time. Install an inlet shutoff valve and plumb to the unit’s bypass valve
inlet located at the right rear as you face the unit. There are a variety of
installation fittings available. They are listed under the Installation
Fitting Assemblies section of the manual. When assembling the installation
fitting package (inlet and outlet), connect the fitting to the plumbing system
first and then attach the nut, split ring and “O” Ring. Heat from soldering or
solvent cements may damage the nut, split ring or “O” Ring. Solder joints
should be cool and solvent cements should be set before installing the nut,
split ring and “O” Ring. Avoid getting solder flux, primer, and solvent cement
on any part of the “O” Rings, split rings, bypass valve or control valve. If
the building’s electrical system is grounded to the plumbing, install a copper
grounding strap from the inlet to the outlet pipe. Plumbing must be done in
accordance with all applicable local codes.
When installing an air regenerating filter the customer may experience, under
certain conditions, small amounts of air (cloudy water) at the taps. This is
normal. On rare occasions, this may result in “shots of air” at a particular
fixture. By installing a loop or “U” on the outlet side of the unit, this will
act as an air trap and improve this situation.
An internal check valve is located inside the inlet on air filtration units
(see diagram at right). This check valve holds the air in the system,
preventing its escape from the tank. Plumbing codes may require the
installation of a thermal expansion tank on the outlet side of the system to
prevent a water heater backup condition.
5
INSTALLATION
Provisions should be made to bypass outside hydrants that are not to have filtered water. It is also advisable to install hose bibs on the inlet and outside of the filter for future testing and service of the equipment. Where heavy sediment from the well is observed, it is advisable to install a cartridge or bag-style filter immediately upstream from the filter. A nominal micron rating of 50 to 100 is recommended. The purpose of this is to protect the control valve of any debris from the well. If desired, a cartridge filter may be used after the system as a polishing filter.
7. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a
home’s cold water piping (such as a copper plumbing system), install a ground
clamp or jumper wiring.
NOTE: If replacing an existing unit, also replace the ground clamps/wire. If
removing a unit, replace the piping with the same type of piping as the
original to assure plumbing integrity and grounding.
GROUND STRAP
SHUTOFF VALVE
8. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints near the valve must be done prior to connecting the drain line flow control fitting. Leave at least 6″ between the drain line flow control fitting and solder joints. Failure to do this could cause interior damage to the flow control.
Backwash of an automatic filter can be directed into a septic tank in most cases, but because of the higher volume of water discharged, care should be taken. The backwash discharge can be directed to a subsurface drainage system or other safe location. Remember to follow all local codes.
GROUND STRAP
When installing the drain line on any backwashing filter, especially filters that utilize air as the regenerant, hard piping such as PVC, Schedule 80 Plastic or copper is recommended. Remove the drain line nut (if included) and discard. A 3/4″ NPT connection on the elbow is provided. During backwash, high volumes of water (more than a softener) and air can be expelled. This release of air can cause a thrashing or movement of the drain line causing it to dislodge from the drain, resulting in water damage. In order to prevent this, it is recommended to use other means of securing the drain line to the floor, wall or ceiling to avoid this thrashing of piping. Our patent pending Backwash Air cycle greatly reduces the chance of this occurring but should not be the only means of protection.
Where the drain line is elevated but empties into a drain below the level of the control valve, form a 7″ loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve. This will provide an adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead sewer line, a sink-type trap must be used. Run drain to its discharge point in accordance with plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices.
CAUTION: Never insert a drain line into a drain, sewer line, or trap. Always allow an air gap of 1-1/2″ or twice the pipe diameter, whichever is greater, between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the unit.
1. Floor Drain
2. Standpipe
3. Laundry Tub
TYPICAL DRAIN LINE INSTALLATIONS
6
INSTALLATION
9. CHECK VALVE (AIR FILTRATION SYSTEMS ONLY): All air systems include an
internal check valve and screen assembly as part of the air draw system (see
diagram at right). This check valve, screen, and elbow are exclusive to the
air system and are not to be confused or interchanged with a brine elbow used
on a softener. The gray color of the elbow indicates use with an air system
vs. a black elbow which indicates use with a water softener.
NOTE: Under certain conditions (finished basements, utility room, etc.) it may
be advisable to disconnect the screen and run a 3/8″ line close to a drain, in
case of check valve failure and water leakage.
CAUTION: Check valve may be under pressure and can result in sudden release of
part, causing injury.
In order to replace or remove the check valve from the control valve, it is
necessary to relieve the pressure from the system. Place filter into by-pass
mode (Fig. 2 Page 4) and release pressure by manually stepping through an
entire regeneration sequence. This will adequately release the pressure on the
system so the check valve can be serviced. After servicing, replace part,
secure the check valve assembly with the red clip. Open by-pass to the normal
service position (Fig. 1 Page 4).
10. OZONE GENERATOR KIT (OPTIONAL): In situations where additional cleaning
is needed due to high levels of iron or sulfur bacteria, an optional Ozone
Generator (part # 100349795, OZ-1-A) may be beneficial. This optional device
produces ozone, a powerful cleaning agent which is used to help reduce service
calls due to nuisance bacteria. Please refer to the OZ-1-A Installation
Instruction guide or consult with your local dealer or distributor for more
information.
Nuisance bacteria refers to iron and sulfate reducing bacteria which is harmless to human health. This bacteria can cause slime, taste, and odor issues.
Screen
Air flow
Elbow
Air Check
AIR DRAW CHECK VALVE ASSEMBLY
OPTIONAL OZONE GENERATOR
7
PROGRAMMING PROCEDURES:
1 . Set Time of Day
Typically, time of day should only need to be set after extended power outages
or when daylight saving time begins or ends or after the battery has been
replaced. If an extended power outage occurs, the time of day will flash on
and off indicating that the time should be reset. To set the clock:
STEP 1 Press the CLOCK button.
STEP 2 Set the hour of the day using + or buttons. AM/PM toggles after 12.
Press NEXT to go to step 3. STEP 3 Set the minutes using + or buttons.
Press NEXT to go to step 4 or REGEN to return to previous step. STEP 4 Set
the day of the week using + or buttons. Press NEXT to exit clock setting or
REGEN to return to previous step.
1
2 TI ME
HOUR
3 TI ME
MI NUTES
4 CURRENT DAY
2:00 SET
AM
2:00 SET
AM
SET MON
2 . Programming
1
2 DAYS BETWEEN REGEN
SET
3
Example: Indicates unit is set to regenerate four times in one day
REGENS P ER DAY
SET 4 PER
3 REGEN TI ME HOUR
SET 12:00AM
4 REGEN TI ME MI NUTES
SET 12:00 AM
5 S ERVI CE ALARM
SET
OFF GAL
6 S ERVI CE ALARM
SET
OFF YR
Return to general display.
The manufacturer has preset the unit so that the gallons between regenerations
will be automatically calculated after the hardness is entered. Press NEXT to
cycle to the next step or REGEN to return to the previous step.
STEP 1 Press and hold the NEXT and + buttons simultaneously for 3 seconds.
STEP 2 DAYS BETWEEN REGENERATION (DAY OVERRIDE): Use the + or buttons to
adjust the day
override. Adjustable from 1-28 days or OFF. The manufacturer has factory set 3
days or 1000 GALLONS as the default.
The Day Override value represents the maximum number of days between
regenerations. If any number is set (1-28 days), a regeneration will be
scheduled for that day if the gallon capacity has not been met. If OFF is set,
the unit will only initiate a regeneration once the gallon capacity has been
met.
Note: This valve has the capability of regenerating up to six times in one
day. This can be set
by pressing the CLOCK and + buttons simultaneously (on the DAYS BETWEEN REGEN
screen). Use the + or buttons to toggle the correct number of regenerations
per day
as desired (see example to right). Press NEXT to set the times per day or
select “OFF” to return to Days Between Regen. These settings are typically
used in commercial settings and should only be set by an authorized dealer.
STEP 3 REGENERATION HOUR: Use the + or buttons to adjust the time of day
the unit will regenerate.
AM/PM toggles after 12. The manufacturer has factory set 2:00 A.M. as the
default setting which is recommended for a normal household.
STEP 4 REGENERATION MINUTES: Use the + or buttons to set minutes.
STEP 5 SERVICE ALARM GALLONS: Use the + or buttons to schedule a service
alarm by gallons. Adjustable
in 100 gallon increments or OFF. The manufacturer has factory set OFF as the
default.
This feature is typically set by the installing dealer to warn the homeowner
that service is required after a number of gallons have been consumed. If the
feature is active, a specific gallon amount will appear. For more information
regarding how to set service alarms, the installer should consult the master
programming guide that corresponds to the unit being installed.
Press the NEXT button three times to advance to the next screen.
STEP 6 SERVICE ALARM TIME: Use the + or buttons to schedule a service
alarm in years. Adjustable in .25
year increments or OFF. The manufacturer has factory set OFF as the default.
This feature is typically set by the installing dealer to warn the homeowner
that service is required after an amount of time has passed. If the feature is
active, a specific number of days will appear. For more information regarding
how to set service alarms, the installer should consult the master programming
guide that corresponds to the unit being installed.
Press the NEXT button three times to advance to the next screen.
8
PROGRAMMING PROCEDURES:
7 ALARM BUZZER
SET
ON
ALARM BUZZER S TART
6:00 SET
AM
ALARM BUZZER END
SET 10:00 PM
STEP 7 ALARM BUZZER: Use the + or buttons to turn the alarm ON or OFF.
Unit is set to ON by default.
Alarm will sound after a regeneration warning the owner of possible valve
errors or other issues. This alarm is a short 0.5 second burst every 3
seconds. When alarm buzzer is set to ON, pressing the NEXT button proceeds to
the Alarm Start Time screen. This feature allows the installer to choose a
time when the owner will be home or awake to hear the alarm.
BUZZER START TIME: Press the + or buttons to select the hour when the buzzer
should begin sounding.
AM/PM toggles after 12. Default setting is 6:00 a.m.
BUZZER STOP TIME: Press the + or buttons to select the hour when the buzzer
should stop sounding.
AM/PM toggles after 12. Default setting is 10:00 p.m.
STEP 8 BACKLIGHT DISPLAY CONTROL: Use the + or buttons to turn the
backlight setting ON or OFF. If unit
is set to OFF, the backlight will turn off after 5 minutes of inactivity.
Press NEXT to return to General Display.
8 LI GHT NORMALLY
SET
ON
Return to general display.
9
STARTUP INSTRUCTIONS
FLUSHING OF SYSTEM: To flush the system of any debris and air after
installation is complete, please perform the following steps:
1. Rotate bypass handles to the bypass mode (see Fig. 2 of page 4). 2. Turn
on inlet water and check for leaks in the newly installed plumbing. 3. Fully
open a cold water faucet, preferable at a laundry sink or bathtub without an
aerator. 4. Wait two to three minutes or until water runs clear, then turn
water off and follow start-up instructions.
System regeneration sequence is in the following order. Some sequence
differences may be noticed depending upon local conditions. (If it is desired
to change this sequence, please contact the manufacturer.)
Sequencing for Various Filters: Air Filters (Iron & Sulfur) 1. Backwash Air 2.
Backwash 3. Regenerant Draw Down (Air draw) 4. Return to service
Inch Worm Feature: Air filter units are programmed with the backwash air cycle feature (nicknamed “inch worm”). This unique feature allows for small movements or “inching” of the piston towards the backwash cycle. As the piston approaches this cycle, the backwash port opens slightly with each advancement, allowing air to escape to drain. This cycle is twelve very small mini steps of the piston which take place twenty seconds apart. Usually midway between the twelve positions, the air begins to be released very slowly to the drain in normal operating conditions. When first starting up an air sulfur or air iron, it is advised to step through these positions and go to the normal backwash cycle in order to fill the unit.
To Advance in Backwash Air Cycle:
1. Pushing the button will advance to each of the twelve mini steps within
the backwash air cycle. While there are usually twelve steps to this cycle,
the valve may make two or three movements for each step. Wait for these
movements to complete before pressing again.
2. Pushing and holding the button for three seconds while in the Backwash Air
cycle will skip the remaining mini steps and proceed to the next cycle of
regeneration which is usually Backwash.
The system is now ready for filling with water and for testing for Air Filters. NOTE: The “filling” sequence below represents the start-up procedure for Air Filters. Please reference “Sequence for Various Filters” for proper regeneration sequence (shown above).
1. Place the bypass valve into the bypass mode (Fig. 2 on page 4).
2. Press and hold the button until the motor starts. Release button. Put the
valve into “BACKWASH” position. (Please see note above.) Unplug the
transformer so that the valve will not cycle to the next position. Open the
inlet handle of the bypass valve very slightly allowing water to fill the tank
slowly in order to expel air.
CAUTION: If water flows too rapidly, there will be a loss of media to the
drain. Certain medias such as carbon, or other dry medias, should not be
backwashed immediately for extended periods of time. These medias need to
“soak” in the water for a 24-hour period prior to full backwash conditions.
Dry media exposed to water too quickly in backwash will result in media
plugging the drain and valve assembly.
3. After the water is flowing steadily to the drain, clear and without the
presence of air, slowly open the inlet valve. Restore power and momentarily
press the button to advance the control to the “REGENERANT DRAW DOWN”
position.
4. With the bypass still in the diagnostic mode (Fig. 3 on page 4), there
should be a slow flow to the drain.
5. Press button in sequence until display returns to “TIME.” Place bypass
valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet
bypass handle.
6. CONDITIONING OF MEDIA: To flush any remaining debris and air from the
system again: 1. Turn on a cold water faucet wide open, preferably at a
laundry sink or bathtub without an aerator. 2. Wait two to three minutes or
until water runs clear, then turn water off. 3. Turn on hot water and check
for air, then turn water off after air is discharged.
7. Place unit into regeneration and allow to complete a full cycle. Upon
completion, unit will deliver treated water.
10
OPERATING DISPLAYS AND MAINTENANCE
The air sulfur and air iron filter systems look and function much like any backwashing whole house filter; however, unlike these conventional filters, they use air as a regenerant. This atmospheric air (containing oxygen) helps convert iron or hydrogen sulfide into particles. These filters capture the particles of iron or hydrogen sulfide gas within the filter media. Your dealer has recommended the proper media depending on your local water conditions. In some cases where an acidic water condition (low pH) is present, the media may need to be periodically replenished if using this filter to raise the pH to an acceptable level. Consult dealer for this service. The system is pre-factory set to regenerate every (3) three days at midnight. The frequency and start time of backwash/regeneration is adjustable to meet local operating conditions and contaminant levels. Total backwash and recharge time may vary between one half hour to one hour and fifteen minutes depending on the unit configuration
1 . GENERAL OPERATION: When the system is operating, one of six displays may be shown and will alternate with the installing dealer’s name and phone number for future service. Pressing NEXT will alternate between the displays.
1. Time of Day Screen: Displays the current time of day, the day of the week, and flow rate. 2. Flow Rate Screen: Displays the current treated water flow rate through the system in Gallons Per Minute. 3. Vacation Mode Screen: Allows the system to be “shut down” when there will be no water usage for an extended period of time. 4. Capacity Remaining Screen: Displays the amount of gallons of treated water remaining until the system triggers a regeneration. 5. Days to a Regen Screen: Displays the number of days until the system triggers a regeneration. Based on the days override value. 6. Dealer Name Screen: Displays dealer specific name and phone number. This scrolling display will only appear if set by the dealer.
1 TI ME OF DAY
MON
8 GPM 2:40 PM
22 F LOW RATE
8.0GPM
3 ON VACATI ON
NO
4 CAP ACI TY REMAI NI NG
8 1600 GPM
GAL
5 DAYS TO A REGEN
8 GP M
3
6 P HONE NUMBER
DEALER NA
If the system has called for a regeneration that will occur at the preset time of regeneration, the words “REGEN TODAY” will appear on the display. If a water meter is installed, “GPM” flashes on the display when water is being treated, indicating gallons per minute flowing through the system.
2 . VACATION MODE: This feature may be used to “shut down”the system for a
period of time by preventing the unit from regenerating. The
manufacturer has factory set “OFF” as the default. Turn feature “OFF” or “ON”
using the + or buttons. When turned “ON”, the unit will remain
in Vacation Mode until it is exited. There are two ways that a unit can exit
Vacation Mode:
Manually: The user may manually exit Vacation Mode by changing the setting
from “ON” to “OFF”. Once switched off, a delayed regeneration will queue for
that night. Vacation mode may also be manually exited by holding the REGEN
button to force an immediate regeneration.
Automatically: The unit will automatically exit Vacation Mode once water usage
has resumed. After fifty gallons of water is used, the unit will set to resume
normal operation and a delayed regeneration will queue for that night.
NOTE: In some instances, if a regeneration has been queued and the unit is
taken out of Vacation Mode (manually or automatically), the unit will trigger
an immediate regeneration instead of a delayed regeneration. For example, if
the unit’s maximum Days Between Regeneration is reached while the unit is in
Vacation Mode, an immediate regeneration will trigger as soon as the unit is
taken out of Vacation Mode.
CAUTION: Depending on the severity of water conditions and the length of no water usage, it may not be recommended to use this feature. Please contact dealer or manufacturer for more information.
3 . REGENERATION MODE: Typically, a system is set to regenerate at a time of no water usage. If there is a demand for water when the system is regenerating, untreated water will be delivered. When the system begins to regenerate, the display will include information about the step of the regeneration process and the time remaining for that step to be completed. The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed.
Current Regen Cycle Stage
Time Remaining in Stage
BACKWASH
8:22
REGENERATION MODE
11
OPERATING DISPLAYS AND MAINTENANCE
4 . MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit
before the control valve calls for it. This may be needed if a period of heavy
water use is anticipated.
· To initiate a manual regeneration at the next preset regeneration time,
press and release the REGEN button. The words “REGEN TODAY” will flash on the
display to indicate that the system will regenerate at the scheduled
regeneration time (see the Programming Procedures section). If you pressed the
REGEN button in error, pressing and releasing the button again will cancel the
command.
· To initiate a manual regeneration immediately, press and hold the REGEN
button for three seconds. The system will begin to regenerate immediately.
This command cannot be canceled.
REGEN TODAY and TIME OF DAY will flash alternately if a regeneration is expected tonight.
REGEN TODAY
MON
8 GPM 2:40 PM
MANUAL REGEN
Once a manual regeneration is initiated, the unit will enter the first regeneration cycle position. Once the unit advances to its first position and subsequent positions thereafter, (see Start Up Instructions for regeneration sequence) the water filter will deliver water, but it will be untreated.
5 . POWER LOSS AND BATTERY REPLACEMENT: If an extended power outage occurs, the control valve will retain the time of day settings until the board’s battery is depleted. Once the battery is depleted, the display will appear dark and absent of any information. If this occurs, following these steps will determine if the problem is a low battery or a board failure.
To determine if the battery is depleted: 1. Remove valve cover. Disconnect power from PC Board at the four pin connector at the bottom of the board.
2. Wait five minutes for board to de-energize. Remove battery with a non- conductive/nonmetallic material. Reference the Parts Breakdown section of this manual for location.
3. Wait five minutes for board to de-energize.
4. With the battery out, re-connect the power supply to the board. The board’s display should begin to show information.
BATTERY REPLACEMENT
This indicates that the board is operating correctly. If the display does not work, call installing dealer for service.
5. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores. Plug unit back into outlet.
It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board.
6. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance).
If these procedures do not remedy the problem, please consult the installing dealer for service.
6 . AUDIBLE ALARM: This control valve is equipped with an audible alarm and visual alarm. This alarm is set by the installing dealer and is used to warn the owner of possible valve errors or other issues.
To turn off alarm: If the audible alarm sounds, press any button on the face of the control valve to turn off and call the dealer for service.
7 . ERROR MESSAGE: If the word “ERROR” appears and flashes alternately with
the dealer name and phone
number, record the ERRORnumber and contact your servicing dealer promptly.
This indicates that the control valve was not able to function properly.
CALL FOR SERVI CE
ERROR 106
ERROR SCREEN
8 . OZONE GENERATOR AND MAINTENANCE (OPTIONAL FEATURE): In severe cases where nuisance bacteria* conditions exist, the dealer may have installed an ozone generator (Part # 100349795, OZ1-A). While these bacteria are harmless to human health, they can produce a slime and occasionally a taste and odor problem that can be a “nuisance”. The ozone generator produces a controlled amount of ozone which is introduced to the tank during the regeneration cycle. This ozone will reduce the slime build up that can occur within the system and also reduce the associated taste and odors.
OZONE GENERATOR
The ozone generator is a serviceable item. For optimal performance, yearly replacement of the ozone check valve and injector is necessary. Over time, ozone generator cells become clogged with debris, lose their capability, and require replacement. When an ozone generator fails due to the need of cell replacement, it will trigger an alarm in the system. A “Service Ozone” indicator will appear on the screen of the valve controller which signals that a cell needs replacement or a potentiometer adjustment.
SERVI CE OZONE
SERVICE OZONE SCREEN
This maintenance should be performed by the servicing dealer. Contact dealer for more information.
*Nuisance bacteria refers to iron and sulfate reducing bacteria which is harmless to human health, however can cause slime, and taste and odor issues.
12
REPLACEMENT MINERAL INSTRUCTIONS FOR ACID NEUTRALIZERS
Acid Neutralizers raise the pH of mildly acidic water. The raising of pH utilizes a sacrificial mineral that will need replenishment every 6 to 12 months. Typically the media should not be below the halfway point in the tank. In order to check the mineral height and before adding mineral to the system, please follow these instructions.
For Automatic Backwash Filters With Dome Hole 1. Check the media height by
shining a flashlight through the tank to see
the height of the mineral. If the level is not visible, the top fill plug will
have to be removed (if available) to measure the height. The media tank should
only be twothirds full (see diagram). Proceed to step 2.
2. To remove top fill plug, turn off the source of the water and open a
conditioned water tap to relieve the water pressure on the system. Place unit
into the bypass mode. Unscrew the top fill plug.
Caution: Never unscrew top fill plug unless pressure is fully released from
system. Serious injury and/or flooding can occur.
3. Siphon out some water from the tank through the dome hole. This will allow
room when adding the media.
4. Add the appropriate amount of replacement media through the dome hole (top
fill plug). Make sure you add the correct amount and type of media (calcite or
calcite/ corosex mix). If needed, siphon out more water as the media will
displace the water inside the tank. Pay close attention to media level when
filling (see diagram).
Do not overfill. The additional media added should not be higher than two-
thirds of the tank height when measuring from the bottom (see diagram). Once
the right height has been achieved, replace top fill plug. Grease “O” ring if
necessary using only silicone grease. Do not use petroleum based grease such
as Vaseline. Tighten appropriately. 5. Leaving controller in the bypass
position, turn on water source and refer to the start-up instructions of the
controller and complete the procedure.
6. Once start up is complete, please check the top fill plug for any leaking.
Optional Top Fill Plug 100243086 – CQ7006 – Enpress Style 100343241 –
CD1338-01 – Clack Style
Fill Level: ²³ of tank Acid Neutralizing Media
Distributor System
Dual Gravel Under Bedding
13
REPLACEMENT MINERAL INSTRUCTIONS FOR ACID NEUTRALIZERS
For Acid Neutralizers With the 100245769 (CD1400) In/Out Head Without an
Optional Fill Plug 1. Check the media height by shining a flashlight through
the tank to see the height of the mineral. To more
clearly check the level of mineral and to fill the tank, the 100245769
(CD1400) In/Out head will need to be removed. 2. Before removing the head,
turn off the water source, open a conditioned water tap to relieve the water
pressure, and then place the unit into bypass mode (see Fig. 2 on page 4).
Caution: Never unscrew in/out head unless pressure is fully released from
system. Serious injury and/or flooding can occur.
3. Unscrew the In/Out head from the tank, disconnecting it from the bypass.
4. Measure media height with ruler. 5. Add appropriate amount of media
(calcite or calcite/corosex mix) to no higher than 2/3rds of the tank full.
It may be necessary to siphon out water from the tank as the media will
displace it. Take caution to ensure that no media enters the distributor tube
when filling. 6. Re-attach the In/Out Head onto the tank. Apply grease to the
O-rings that seal the tank and the distributor. Only use silicone grease.
Never use petroleum based grease such as Vaseline. 7. Re-attach the bypass to
the controller. 8. With the controller in the bypass position, open the water
source. 9. Open the bypass valve to the normal operating position (see page
4). Inspect valve for any leaks. 10. Open a conditioned water tap and flush
until clear.
For Acid Neutralizers With the 100245758 (CD1220) In/Out Head With Fill Port
- Check the media height by shining a flashlight through the tank to see the
height of the mineral. To more
clearly check the level of mineral and to fill the tank, the 100245758 (CD1220) In/Out head top plate will need to be removed. 2. Before removing the top plate turn off the water source, open a conditioned water tap to relieve the water pressure, and then place the unit into bypass mode (see Fig. 2 on page 4).
Caution: Never unscrew in/out head unless pressure is fully released from system. Serious injury and/or flooding can occur.
3. Unscrew the In/Out top plate head from the controller. Remove the top screen located in the controller. 4. Measure media height with ruler. 5. Add appropriate amount of media (calcite or calcite/corosex mix) to no higher than 2/3rds of the tank full
through the in/out fill port. It may be necessary to siphon out water from the tank as the media will displace it. Take caution to ensure that no media enters the distributor tube when filling. 6. Replace the screen. Re-attach the In/Out top plate. Apply grease to the O-rings that seals the top plate to the head. Only use silicone grease. Never use petroleum based grease such as Vaseline. 7. With the controller in the bypass position, open the water source. 8. Open the bypass valve to the normal operating position (see page 4). Inspect valve for any leaks. 9. Open a conditioned water tap and flush until clear.
CD1400 In/Out Head Top Plate
CD1220-01 In/Out Head
14
TROUBLESHOOTING GUIDE
PROBLEM
1 . No display on PC board .
CAUSE
CORRECTION
A. Depleted battery.
A. See Operating Display and Maintenance section.
B. Control valve power adapter not plugged into outlet or power cord end not connected to PC board connection.
B. Plug power adapter into outlet or connect power cord end to PC board connection.
C. Improper power supply.
C. Verify proper voltage is being delivered to PC board.
D. Defective power adapter.
D. Replace power adapter.
E. Defective PCboard. F. No power at electric outlet.
E. Replace PC board. F. Repair outlet or use working outlet.
2 . PC board does not display correct time of day .
A. Power adapter plugged into electric outlet controlled by light switch.
A. Use uninterrupted outlet.
B. Tripped breaker switch and/or tripped GFI.
B. Reset breaker switch and/or GFI switch.
C. Power outage.
C. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
D. Defective PC board.
D. Replace PC board.
A. Bypass valve in bypass position.
3 . Display does not indicate that water is flowing . Refer to user instructions for how the display indicates water is flowing .
B. Meter is not connected to meter connection on PC board.
C. Restricted/stalled meter turbine.
D. Meter wire not installed securely into three pin connector.
E. Defective meter.
F. Defective PC board.
A. Turn bypass handles to place bypass in service position.
B. Connect meter to three pin connection labeled METER on PC board.
C. Remove meter and check for rotation or foreign material.
D. Verify meter cable wires are installed securely into three pin connector
labeled METER.
E. Replace meter.
F. Replace PC board.
A. Power outage.
4 . Control valve
regenerates at wrong time of day .
B. Time of day not set correctly.
C. Time of regeneration set incorrectly.
D. Control valve set at immediate regeneration.
A. Reset time of day. If PC board has battery back up present the battery may
be depleted. See front cover and drive assembly drawing for instructions.
B. Reset to correct time of day.
C. Reset regeneration time.
D. Check programming setting and reset to DELAYED (for a delayed regen time).
5 . Time of day flashes on and off .
A. Power outage.
A. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
6 . Control valve does
A. Broken drive gear or drive cap assembly.
not regenerate
automatically when the correct button(s) is
B. Broken piston rod.
pressed and held .
For timeclock valves
the buttons are + or .
C. Defective PC board.
For all other valves the
button is REGEN .
D. Cover installed incorrectly.
A. Replace drive gear or drive cap assembly. B. Replace piston rod. C. Defective PC board. D. Reinstall cover.
15
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
CORRECTION
A. Bypass valve in bypass position.
7 . Control valve does not regenerate automatically but
B. Meter is not connected to meter connection on PC board.
does when the correct button(s) is depressed
C. Restricted/stalled meter turbine.
and held . For timeclock valves the
buttons are + or .
D. Incorrect programming. E. Meter wire not installed securely into three
For all other valves the pin connector.
button is REGEN .
F. Defective meter.
G. Defective PC board.
A. Turn bypass handles to place bypass in service position.
B. Connect meter to three pin connection labeled METER on PC board.
C. Remove meter and check for rotation or foreign material.
D. Check for programming error.
E. Verify meter cable wires are installed securely into three pin connector
labeled METER.
F. Replace meter.
G. Replace PC board.
8 . Hard or untreated water is being delivered .
A. Bypass valve is open or faulty. B. Media is exhausted due to high water
usage.
C. Meter not registering.
D. Water quality fluctuation. E. No regenerant or low level of regenerant in
regenerant tank. F. Control fails to draw in regenerant.
G. Insufficient regenerant level in regenerant tank.
H. Damaged seal/stack assembly/piston. I. Control valve body type and piston
type
mix matched. J. Fouled media bed.
A. Fully close bypass valve or replace. B. Check program settings or
diagnostics for abnormal
water usage. C. Remove meter and check for rotation or
foreign material. D. Test water and adjust program
values accordingly.
E. Add proper regenerant to tank.
F. Refer to Troubleshooting Guide number 12.
G. Check refill setting in programming. Check refill flow control for
restrictions or debris and, if necessary, replace.
H. Replace seal/stack assembly and/or piston.
I. Verify proper control valve body type and piston type match.
J. Replace media bed.
A. Improper refill setting.
9 . Control valve uses B. Improper program settings. too much regenerant . C.
Control valve regenerates frequently.
A. Check refill setting.
B. Check program setting to make sure they are specific to the water quality
and application needs.
C. Check for leaking fixtures that may be exhausting capacity or system is
undersized.
A. Low water pressure.
10 . Residual regenerant being delivered to B. Incorrect, damaged, or
restricted injector. service .
C. Restricted drain line.
11 . Excessive water in regenerant tank .
A. Improper program settings. B. Plugged injector. C. Drive cap assembly not
tightened in properly. D. Damaged seal/stack assembly/piston.
E. Restricted or kinked drain line.
F. Plugged backwash flow controller.
G. Missing refill flow controller.
H. Brine tube not inserted properly into brine elbow in brine tank.
A. Check incoming water pressure water pressure must remain at minimum of 25
psi.
B. Replace injector with correct size for the application.
C. Check drain line for restrictions or debris and remove any obstructions.
A. Check refill setting. B. Remove injector and replace.
C. Re-tighten the drive cap assembly.
D. Replace seal/stack assembly and/or piston. E. Check drain line for
restrictions or debris and or
unkink drain line. F. Remove backwash flow controller and replace, if
necessary. G. Install refill flow controller.
H. Install tube all the way into elbow.
16
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
A. Injector is plugged.
B. Faulty regenerant piston.
C. Regenerant line connection leak.
12 . Control valve fails to D. Drain line restriction or debris cause excess back
draw in regenerant .
pressure.
E. Drain line too long or too high.
F. Low water pressure.
13 . Water running to drain .
A. Power outage during regeneration.
B. Damaged seal/stack assembly. C. Piston assembly failure. D. Drive cap
assembly not tightened in properly.
A. Motor not inserted full to engage pinion, motor wires broken or disconnected.
14 . E1, Err 1001, Err 101 = Control unable to sense motor movement .
B. PC board not properly snapped into drive bracket.
C. Missing drive gears. D. Motor does not drive/run. E. Viewing eye or encoder is blocked or damaged.
A. Foreign material is lodged in control valve.
15 . E2, Err 1002,
B. Mechanical binding.
Err 102 = Excessive
Motor Draw .
CORRECTION
A. Remove injector and replace.
B. Replace regenerant piston.
C. Inspect regenerant line for air leak.
D. Inspect drain line and remove to correct restriction.
E. Shorten length and or height.
F. Check incoming water pressure water pressure must remain at minimum of 25
psi.
A. Upon power being restored control will finish the remaining regeneration
time. Reset time of day. If PC board has battery back up present the battery
may be depleted. See front cover and drive assembly drawing for instructions.
B. Replace seal/stack assembly.
C. Replace piston assembly.
D. Re-tighten the drive cap assembly.
A. Disconnect power, make sure motor is fully engaged, check for broken wires,
make sure two pin connector on motor is connected to the two pin connection on
the PC board labeled MOTOR. Press NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position or disconnect power supply from PC
board for 5 seconds and then reconnect.
B. Properly snap PC board into drive bracket and then Press NEXT and REGEN
buttons for 3 seconds to resynchronize software with piston position or
disconnect power supply from PC board for 5 seconds and then reconnect.
C. Replace missing gears.
D. Replace motor.
E. clear viewing eye on board, on drive bracket, or replace PC board if no
debris is found.
A. Open up control valve and pull out piston assembly and seal/stack assembly
for inspection. Press NEXT and REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power supply from PC board for 5
seconds and then reconnect.
B. Check piston and seal/stack assembly, check reduction gears, check drive
bracket and main drive gear interface. Press NEXT and REGEN buttons for 3
seconds to resynchronize software with piston position or disconnect power
supply from PC board for 5 seconds and then reconnect.
C. Drive cap too loose.
C. Completely tighten drive cap assembly.
D. Drive cap not “clicked” into backplate.
D. Verify that backplate is properly “clicked” into place.
17
TROUBLESHOOTING GUIDE
PROBLEM
16 . E3, Err 1003, Err 103 = Control valve motor ran too long and was
unable to find the next cycle position .
CAUSE
A. Drive bracket not snapped in properly and out enough that reduction gears
and drive gear do not interface.
CORRECTION
A. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3
seconds to resynchronize software with piston position or disconnect power
supply from PC board for 5 seconds and then reconnect.
A. Snap drive bracket in properly then Press
17 . E4, Err 1004, Err 104 = Control valve motor ran too long and timed out
A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface.
NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
trying to reach home
position .
B. Piston not connected to drive cap.
B. Connect or replace (if damaged) piston/drive cap.
A. Control valve programmed for ALT A or B, nHbP, SEPS, or AUX MAV with out having a MAV or NHBP valve attached to operate that function.
18 . Err 1006, Err 106,
Err 116 = MAV/
SEPS/ NHBP/ AUX MAV valve motor B. MAV/NHBP motor wire not connected to
ran too long and
PC board.
unable to find
the proper park
position .
Motorized Alternating Valve = MAV
Separate Source = SEPS
C. MAV/NHBP motor not fully engaged with reduction gears.
No Hard Water Bypass = NHBP
Auxiliary MAV = AUX MAV
D. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor.
A. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with
piston position or disconnect power supply from PC board for 5 seconds and
then reconnect. Then reprogram valve to proper setting.
B. Connect MAV/NHBP motor to PC board two pin connection labeled DRIVE. Press
NEXT and REGEN buttons for 3 seconds to resynchronize software with piston
position or disconnect power supply from PC board for 5 seconds and then
reconnect.
C. Properly insert motor into casing, do not force into casing Press NEXT and
REGEN buttons for 3 seconds to resynchronize software with piston position or
disconnect power supply from PC board for 5 seconds and then reconnect.
D. Replace piston and stack assemblies. Press NEXT and REGEN buttons for 3
seconds to resynchronize software with piston position or disconnect power
supply from PC board for 5 seconds and then reconnect.
19 . Err 1007, Err
107, Err 117 =
A. Foreign material is lodged in
MAV/ SEPS/NHBP/ MAV/NHBP valve.
AUX MAV valve
motor ran too short
(stalled) while
looking for proper
park position .
Motorized Alternating Valve = MAV
Separate Source = SEPS
B. Mechanical binding.
No Hard Water Bypass = NHBP
Auxiliary MAV = AUX MAV
A. Open up MAV/NHBP valve and check piston and seal/ stack assembly for
foreign material. Press NEXT and REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power supply from PC board for 5
seconds and then reconnect.
B. Check piston and seal/stack assembly, check reduction gears, drive gear
interface, and check MAV/NHBP black drive pinion on motor for being jammed
into motor body. Press NEXT and REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power supply from PC board for 5
seconds and then reconnect.
18
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
20 . Err 201
200 errors are only viewable in history screens. These do not flash when error
occurs.
A. Invalid regeneration cycle step detected.
21 . Err 202
200 errors are only viewable in history screens. These do not flash when error
occurs.
A. Short power disruption. B. Foreign material dislodged.
CORRECTION
A. Replace PC board. A. Check transformer voltage and verify power source. B.
Check piston and stack for damage.
22 . Err 204 = Leak detected
200 errors are only viewable in history screens. These do not flash when error
occurs.
A. Occurs when dP input is active for “ALARM” and the input is closed. The alarm buzzer will activate and the screen will display the error.
A. Check for low flow leak. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect to clear error.
23 . Err 400
Memory Errors
All 400 errors pertain to memory related errors.
400 and 200 errors are only viewable in history screens. These do not flash
when error occurs.
A. Depleted Battery. B. Defective PC Board.
A. See Operating Display and Maintenance section. B. Replace PC board.
19
REPLACEMENT PARTS
Item # Legacy Part #
CV3837-01XC 1
CV3837-01
2
CV3107-1
3
CV3002-A
CV4050WX-02 4
CV4237YB-BOARD
5
CV3110
6
CV3109
Not Shown
CV3186-06 CV3543
FRONT COVER AND DRIVE ASSEMBLY
Current Part #
Description
100244831 Ion Pro® cover, green buttons
100243969 CareSoft Elite/CareSoft Pro cover (blue buttons)
100246273 Motor Assembly
100246193 Drive assembly (includes #5 and #6)
100246447 PC board
100246452 PC board (Wripli-enabled models)
100246279 Drive gear, 12 x 36
100246278 Drive gear cover
100249863 Transformer, 110V-12V (standard)
100246379 Optional weather cover
Qty . 1 1 1 — 1 1 3 1 1 1
NOTE: Battery Location
1 4
3
5
6
2
20
REPLACEMENT PARTS
PISTON ASSEMBLY
Item # Legacy Part # Current Part #
Description
Qty.
CV3005-02
100249844 1″ spacer stack assembly
1
1
CV3430-01
100249865 1.25″ spacer stack assembly
1
2
CV3004
100246196 Drive cap assembly
1
3
CV3135
100246281 O-ring 228 (drive cap o-ring)
1
CV3011
100246232 1″ piston assembly downflow
1
4
CV3011-01
100246233 1″ piston assembly upflow
1
CV3407
100243924 1.25″ piston assembly downflow
1
5
CV3174
100246296 Regenerant piston
1
CV3001- 04
100244557 1″ body assembly downflow
1
6
CV3001-04UP 100243827 1″ body assembly upflow
1
CV3020
100246239 1.25″ body assembly downflow
1
7
CV3541
100249867 Drive backplate
1
6
Not Shown
CD1225-05 CD1249WR OV32 DN32
100249834 100245766 100248209
Top basket softener (optional) Top basket filter Internal check valve
7
1
FLANGE/TANK ADAPTER (NOT AVAILABLE ON 1 1/4″ VALVE)
Item # Legacy Part #
Current Part #
Description
Qty.
1
CV3015A
Quick Connect Tank Adapter Assembly
100244975
(includes items 2 and 3)
1
2
CV3180
100246307 Base O-Ring
1
CV3105 3
CV3358
100246272 O-Ring 215
1
100246341 O-Ring 219 (for 1.25″ distributor tubes) 1
2 3
21
REPLACEMENT PARTS
BYPASS VALVE
Item #.
Legacy Part #
Current Part #
Description
Qty.
1
CV3006
100249845
Bypass assembly
1
1
NOTE: Only Used on Air Filter Systems
CHECK VALVE ASSEMBLY
Item #
Legacy Part #
Current Part #
Description
Qty.
1
CV3163
100246291
Air check valve assembly
1
Loosens Injector And Bypass Caps
Loosens Drive Cap
SERVICE WRENCH – 100249864
Although no tools are necessary to assemble or disassemble the valve, the
Service Wrench, (shown in various positions on the valve) is available to aid
in assembly or disassembly.
22
REPLACEMENT PARTS
INJECTOR ASSEMBLIES
Item #
Legacy Part #
Current Part #
Description
Qty.
1
CV3176-01
100246304 Injector cap
1
2
CV3152
100244507 O-ring 135
1
3
CV3177-01
100246305 Injector screen
1
4
CV3010-1Z
100246221 Injector assembly plug
1
CV3010-1F
100246215
F injector assembly,
5
CV3010-1G
100246216
G injector assembly,
*The injector plug and the injector each use one lower and one upper O-ring.
WATER METER AND METER PLUG
Item #
Legacy Part #
Current Part #
Description
Qty.
1
CV3151
100246287
Nut, 1″ Quick Connect
1
2
CV3003-05
100253284
Meter assembly
1
3
CV3003-01
100246195
Meter plug assembly
1
3
2
1
23
REPLACEMENT PARTS
DRAIN LINE ASSEMBLY 3/4″
Item # Legacy Part # Current Part #
Description
Qty.
1
CV3163
100246291 O-ring 019
1
2
CV3159-01 100246290 DLFC retainer assembly
1
CV3162-053 100249856 5.3 DLFC for 3/4″ elbow 3
CV3162-065 100249857 6.5 DLFC for3/4″ elbow
4
CV3331A
100245051
Drain elbow and retainer assembly (requires DLFC)
Items 2 and 3, nut and insert are only used with 1/2″ I.D. by 5/8″ O.D. polytubing. For other piping material, the 3/4″ NPT is used.
8 4
2 3
5
6 1
7
DRAIN LINE ASSEMBLY 1″
Item # Legacy Part #
1
CV3150
2
CV3151
3
CV3105
CV3190-090
4 CV3190-100
Current Part #
Description
100246286 Split ring
100246287 Nut 1″ QC
100246272 O-ring 215
100246313 9.0 gpm DLFC for 1″ elbow
100246314 10.0 gpm DLFC for 1″ elbow
5
CV3008-04
100243824
FTG Drain 1″ Strt No/Silencer (requires DLFC)
Qty. 1 1
One DLFC must be used if 1″ fitting is
used 1
2
Water flow
Proper DLFC orientation directs water flow towards the washer face with
rounded edge.
Water Flow
Proper DLFC orientation directs water flow towards the washer face with
rounded edge.
8
Drain Line
1″
7 6 4
5
2
3
1
24
REPLACEMENT PARTS
IN/OUT HEAD
Item # Legacy Part # Current Part #
Description
Qty.
CD1400
100245769 1191 In/Out Head
1
Not
CV3180
100246307 Base O-Ring
1
Shown
CV3105
100246272 Distributor Pilot O-Ring 215
1
IN/OUT HEAD W/FILL PORT
Item # Legacy Part # Current Part #
Description
Qty.
CD1220-01
100245758 1190 In/Out Head W/Port
1
CV3180
100246307 Base O-Ring
1
Not Shown
CV3105
100246272 Distributor Pilot O-Ring 215
1
CV3135
100246281 O-Ring, Fill Cap
1
Item #
DOME HOLE PLUG
Legacy Part # Current Part #
Description
CQ7006
100243086 Enpress Style Plug
CD1338-01
100343241 Clack Style Plug
Both Style Plugs Include O-Ring
Qty. 1 1
ENPRESS VERSION
1
OZONE GENERATOR
Item # Legacy Part # Current Part #
Description
Qty.
1
OZ1-A-WR
100249923 Ozone Kit Assembly
1
CLACK VERSION
25
INSTALLATION FITTING ASSEMBLIES
NOTE: Not all available fittings are displayed below. Contact
manufacturer for optional fittings.
For All Assemblies
Item # Legacy Part # Current Part #
Description
Qty.
1
CV3151 100246287 Nut, 1″ quick connect
2
2
CV3150 100246286 Split ring
2
3
CV3105 100246272 O-ring 215
2
Legacy Part # Current Part # CV3007 100246197
Description Qty.
1″ PVC male NPT elbow assembly
2
Legacy Part # Current Part # Description Qty.
CV3007-01
100246198
3/4″ & 1″ PVC solvent elbow assembly
2
Legacy Part # Current Part # CV3007-02 100246199
Description
Qty.
1″ brass sweat assembly
2
Legacy Part # Current Part # CV3007-03 100249846
Description Qty.
3/4″ brass sweat assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-04
100244506
1″ plastic male NPT assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-05 100243921
1-1/4″ plastic male assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-09
100243922
1-1/4″ & 1-1/2″ brass sweat assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-07
100243375
1-1/4″ & 1-1/2″ PVC solvent assembly
2
Legacy Part # Current Part # CV3007-12 100249847
Description
Qty.
3/4″ brass shark bite assembly
2
Legacy Part # Current Part # CV3007-13 100249848
Description Qty.
1″ brass shark bite assembly
2
Legacy Part # Current Part # CV3007-15 100246200
Description Qty.
3/4″ john guest elbow assembly
2
Legacy Part # Current Part # CV3007-17 100245045
Description Qty.
1″ john guest assembly
2
26
AIR FILTER SPECIFICATIONS:
Sulfur(IPHS) and Iron Air(IPFE) Filters
MODEL
IPHS-1054
IPHS-1252
Mineral Type Amount (Cu. Ft.)
Catalytic Carbon 1.0
Catalytic Carbon 1.5
Gravel Amount/Size (No. 1) Gravel Amount/Size (No. 2) Service Flow (GPM) 1Peak Flow (GPM) Backwash Flow (GPM) 2Iron Removal 3Hydrogen Sulfide Removal pH Range Total Dimensions Weight Filled (Lbs.)
14 lb 1/4 x 1/8 7 lb #20 5.0 20.0 5.3 1.0 5.0
Greater than 7.0 10″W x 62″H 99
14 lb 1/4 x 1/8 7 lb #20 6.0 22.0 7.5 1.0 5.0
Greater than 7.0 12″W x 60″H 129
NOTE:The IPHS and IPFE are approved for use in the State of Wisconsin.
1Not tested at peak flow rate. Water quality will vary. 2Iron removal may vary
for hydrogen sulfide systems, depending on local condions. 3Hydrogen sulfide
removal may vary for iron systems, depending on local condions. 4 Units ship
with media separate.
IPHS-1354
Catalytic Carbon 2.0
21 lb 1/4 x 1/8 7 lb #20 7.0 22.0 9.0 1.0 5.0
Greater than 7.0 13″W x 62″H 4150
IPFE-1054
Birm 1.0 14 lb 1/4 x 1/8 7 lb #20 5.0 18.0 5.3 5.0 1.0 6.8 to 9.0 10″W x 62″H
106
IPFE-1252
Birm 1.5 14 lb 1/4 x 1/8 7 lb #20 6.0 19.0 9.0 5.0 1.0 6.8 to 9.0 12″W x 60″H
139
IPFE-1354
Birm 2.0 21 lb 1/4 x 1/8 7 lb #20 7.0 19.0 10.0 5.0 1.0 6.8 to 9.0 13″W x 62″H
4164
Air CAT (IPG/IPCG-AN) Filters
MODEL
IPG-1054
IPG-1252
Mineral Type 1Amount (Cu. Ft.)
Greensand Plus 1.0
Greensand Plus 1.5
Gravel Amount/Size (No. 1) Gravel Amount/Size (No. 2) Garnet Amount (Lbs) Service Flow (GPM) 2Peak Flow (GPM) Backwash Flow (GPM) 3Iron Removal 4Hydrogen Sulfide Removal pH Range Total Dimensions Weight Filled (Lbs.)
7 lb 1/4 x 1/8 7 lb #20 13.0 3.0 6.0 6.5 4.0 0.5
Greater than 6.8 10″W x 62″H 169
14 lb 1/4 x 1/8 7 lb #20 19.0 3.0 8.0 9.0 4.0 0.5
Greater than 6.8 12″W x 60″H 233
1Amount of acid neutralizing media will vary depending on local condions. 2Not tested at peak flow rate. Water quality may vary. 3 Iron removal may vary, depending on local condions. 4Hydrogen sulfide removal may vary, depending on local condions. 5 Units ship with media separate.
IPG-1354
Greensand Plus
2.0
14 lb 1/4 x 1/8 14 lb #20 22.0 5.0 10.0 11.0 4.0 0.5
Greater than 6.8 13″W x 62″H 5286
IPCG-1054AN
Greensand Plus: 0.5 Calcite: 0.5
7 lb 1/4 x 1/8 7 lb #20 13.0 3.0 6.0 6.5 4.0 0.5
Greater than 6.3 10″W x 62″H 169
IPCG-1252AN
Greensand Plus: 0.75 Calcite: 0.75
14 lb 1/4 x 1/8 7 lb #20 19.0 3.0 8.0 9.0 4.0 0.5
Greater than 6.3 12″W x 60″H 233
Cycle Times and Usage
MODEL
Backwash Air Backwash Regenerant Draw Total
IPHS-1054
MIN . GAL .
4
16
10
50
60
25
74
91
IPHS-1252
MIN . GAL .
4
23
10
80
60
40
74
143
IPHS-1354
MIN . GAL .
4
27
10
90
60
50
74
167
IPFE-1054
MIN . GAL .
4
16
10
50
60
25
74
91
IPFE-1252
MIN . GAL .
4
23
10
80
60
40
74
143
IPFE-1354
MIN . GAL .
4
27
10
100
60
50
74
177
IPCG-1354AN Greensand Plus: 1.0
Calcite: 1.0 21 lb 1/4 x 1/8
7 lb #20 22.0 5.0 10.0 11.0 4.0 0.5
Greater than 6.3 13″W x 62″H 5286
Height
Width
27
FILTER SPECIFICATIONS
Acid Neutralizers (CCP-AN/CCF)
MODEL
Mineral Type Amount (Cu. Ft.)
Gravel Amount/Size (No. 1) Gravel Amount/Size (No. 2) Continuous Flow (GPM)
Peak Flow (GPM) Backwash Flow (GPM) Total Dimensions Weight: Unfilled/Media
(Lbs)
CCP-1044AN Calcite or Mix
1.0 14 lb 1/4 x 1/8
7 lb #20 4.8 11.0 5.3
10″W x 52″H
63/90
CCP-1054AN Calcite or Mix
1.5 14 lb 1/4 x 1/8
7 lb #20 4.8 11.0 5.3
10″W x 62″H
66/135
CCP-1354AN Calcite or Mix
2.5 21 lb 1/4 x 1/8
7 lb #20 6.9 16.0 7.5
13″W x 62″H
84/225
CCF-1044 Calcite or Mix
1.0 14 lb 1/4 x 1/8
7 lb #20 N/A N/A N/A
10″W x 50″H
63/90
CCF-1054 Calcite or Mix
1.5 14 lb 1/4 x 1/8
7 lb #20 N/A N/A N/A
10″W x 60″H
66/135
CCF-1354 Calcite or Mix
2.5 21 lb 1/4 x 1/8
7 lb #20 N/A N/A N/A
13″W x 60″H
84/225
Backwashing Filters (CCP)
MODEL
Mineral Type Amount (Cu. Ft.)
Gravel Amount/Size (No. 1) Gravel Amount/Size (No. 2) Continuous Flow (GPM)
Peak Flow (GPM) Backwash Flow (GPM) Total Dimensions Weight: Unfilled/Media
(Lbs)
CCP-1044 Carbon 1.0
14 lb 1/4 x 1/8 7 lb #20 5.0 8.0 5.3
10″W x 52″H
63/33
CCP-1054 Carbon 1.5
14 lb 1/4 x 1/8 7 lb #20 5.0 9.0 5.3
10″W x 62″H
66/50
CCP-1354 Carbon 2.5
21 lb 1/4 x 1/8 7 lb #20 6.0 12.0 7.5
13″W x 62″H
84/83
CCP-1044 Turbidex 1.0
14 lb 1/4 x 1/8 7 lb #20 6.0 10.0 8.0
10″W x 52″H
63/50
CCP-1054 Turbidex 1.5
14 lb 1/4 x 1/8 7 lb #20 7.0 11.0 8.0
10″W x 62″H
66/75
CCP-1354 Turbidex 2.5
21 lb 1/4 x 1/8 7 lb #20 11.0 18.0 14.0
13″W x 62″H
84/125
Cycle Times and Usage
MODEL
Backwash Rinse Backwash Rinse Total
CCP-1044
CARBON
MIN .
GAL .
5
27
1
5
5
27
1
5
12
64
CCP-1054
CARBON
MIN .
GAL .
5
27
1
5
5
27
2
11
13
70
CCP-1354
CARBON
MIN .
GAL .
5
38
1
8
5
38
2
15
13
99
CCP-1044
TURBIDEX
MIN .
GAL .
5
45
1
9
5
45
1
9
12
108
CCP-1054
TURBIDEX
MIN .
GAL .
5
45
1
9
5
45
2
18
13
117
CCP-1354
TURBIDEX
MIN .
GAL .
5
65
1
13
5
65
2
26
13
169
Height
Height
Height
Width
Acid Neutralizer
Width
Upflow Neutralizer
Width
Backwashing Filter
28
WaterCare® Water Filter
Limited Warranty
Congratulations. You have purchased one of the finest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, Water-Right® proudly warrants our WaterCare water filters to the original owner, at original installation location, when installed in accordance with Water-Right specifications from the date of original installation as follows:
For the LIFETIME of the original owner: Media tank, except for damages due to freezing, high pressure (120 PSI and above), extreme temperature (100° F and above) or a vacuum on the system.
For a period of FIVE YEARS:
Complete valve.
For a period of ONE YEAR:
All other parts and components.
Any part found defective within the terms of this warranty will be repaired or
replaced by the dealer at the manufacturer’s discretion. You pay only freight
from our factory and local dealer charges. To obtain local warranty service,
contact original dealer. If original dealer is unknown, contact Water-Right
for authorized service dealer in your area. If no authorized dealer is located
in your area, please ship defective part or component freight prepaid to:
Water-Right, Inc. 1900 Prospect Ct. Appleton, Wisconsin 54914
Water-Right, at its discretion, will repair or replace the part or component
at its expense and return part freight collect.
The above provisions of the warranty are valid as long as the unit is
connected in compliance with local plumbing codes and in an equivalent manner
and condition of the original installation and is owned by the original owner.
This warranty does not cover expendable or misapplied medias, or damages due
to accident, fire, flood, freezing, or any other Act of God. Water-Right is
not responsible for damages due to change in water conditions, misapplication,
misuse, neglect, vacuum, oxidizing agents, alteration, or lack of maintenance.
No responsibility is assumed for loss of use of the unit, inconvenience, loss
or damage to real or personal property or any incidental or consequential
damages. Furthermore, we assume no liability and extend no warranties, express
or implied, for the use of this product with a non-potable water source. To
the extent permitted by law, Water-Right disclaims all implied warranties,
including without limitation warranties of merchantability and fitness for
particular purpose; to the extent required by law, any such implied warranties
are limited in duration to the period specified above for the specified
components.
Some states do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to
state.
29
QUICK REFERENCE GUIDE:
GENERAL OPERATION
When the system is operating, one of six displays will be shown:
1. Time of day/gpm
2. Flow rate
3. Vacation mode 4. Capacity remaining
TI ME OF DAY
MON
8 GPM 2:40 PM
CAP ACI TY REMAI NI NG
8 1600 GPM
GAL
5. Days to a regen
6. Dealer name and phone number
Pressing will toggle FLOW RATE
between the six choices.
8.0GPM
DAYS TO A REGEN
8 GP M
3
ON VACATI ON
NO
P HONE NUMBER
DEALER NA
MANUAL REGENERATION
NOTE: For softeners, if brine tank does not contain salt, fill with salt and
wait at least two hours before regeneration. If you need to initiate a manual
regeneration, either immediately, or the same night at the preprogrammed time
for regeneration (typically 2:00 AM), complete the following steps.
REGEN TODAY and TI ME OF DAY will flash alternately if a regeneration is
expected tonight.
REGEN TODAY MON
8 GPM 2:40 PM
For Immediate Regeneration: Press and hold until valve motor starts (typically 3 seconds).
For Regeneration the same night: Press and release (notice that flashing “REGEN TODAY” appears).
ERROR
If the display toggles between “Error” and an error code (i.e. a number), call
a service technician and report the error code.
CALL FOR SERVI CE
ERROR 106
TO SET TIME OF DAY
In the event of a prolonged power outage, time of day flashes, indicating that
this needs to be reset. All other information will be stored in memory no
matter how long the power outage.
1. Accessed by pressing 2. Adjust hours with + and — buttons, AM/PM toggles
at 12 3. Press 4. Adjust minutes with + and — buttons 5. Press 6. Adjust
current day with + and — buttons 7. Press to complete and return to normal
operation
TI ME
MI NUTES
2:00 SET
AM
BYPASS VALVE OPERATION
To shut off water to the system, position arrow handles as shown in
the bypass operation diagram below. If your valve doesn’t look like the
diagram below, contact your service technician for instructions on how to
shut off water.
NORMAL OPERATION
“TREATED” WATER EXITS
SUPPLY WATER ENTERS
BYPASS OPERATION
SUPPLY WATER EXITS
SUPPLY WATER ENTERS
TI ME
HOUR
2:00 SET
AM
CURRENT DAY
SET MON
30
QUICK REFERENCE GUIDE:
ADJUST DAYS BETWEEN REGENERATION, TIME OF REGENERATION, AND ALARM BUZZER
For initial set-up or to make adjustments, please complete the following
steps.
1. Accessed by pressing and + button simultaneously 2. Adjust days between
regenerations using + and — buttons 3. Press 4. Adjust time of regeneration
hour with + and — buttons, AM/PM
toggles at 12. 5. Press 6. Adjust time of regeneration minutes with + and —
buttons 7. Press 8. Turn service alarm time ONwith + and — buttons. Default is
OFF. 9. Press twice 10. Turn service alarm gallons ONwith + and — buttons.
Default
is OFF. 11. Press twice 12. Turn alarm buzzer ONor OFF with + and — buttons.
13. Press 14. Adjust alarm buzzer start time with + and — buttons. 15. Press
16. Adjust alarm buzzer end time with + and — buttons. 17. Press 18. Turn
display backlight ON or OFF with + and — buttons. Default
is ON. 19. Press to complete and return to normal operation.
S ERVI CE ALARM
SET
OFF YR
DAYS BETWEEN REGEN
SET
3
ALARM BUZZER
SET
ON
REGEN TI ME HOUR
SET 12:00 AM
REGEN TI ME MI NUTES
SET 12:00 AM
S ERVI CE ALARM
SET
OFF GAL
ALARM BUZZER S TART
6:00 SET
AM
ALARM BUZZER END
SET 10:00 PM
LI GHT NORMALLY
SET
ON
Return to General Display
31
© 2021 WaterCare All rights reserved. MAN-WC FILT – 100248125 – 2000592008 – RevA0124
Manufactured exclusively for WaterCare Dealers at: 1900 Prospect Court · Appleton, WI 54914 Phone: 920-739-9401 · Fax: 920-739-9406
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