WATERCARE TotalCare Long Island Clean Water Service Installation Guide

WATERCARE TotalCare Long Island Clean Water Service

PRE-INSTALLATION INSTRUCTIONS

The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time.

THE DEALER SHOULD…
Read this page and guide the installer regarding hardness, day override, time of regeneration, service alarm, and buzzer alarm settings prior to installation.

THE INSTALLER SHOULD…

• Program installer settings including hardness, day override, time of regeneration, service alarms, and buzzer alarm.
• Read Operating Displays and Maintenance section.
• Set the time of day
• Read Power Loss and Error Display section.
• Ensure that system and installation are in compliance with all state and local laws and regulations

THE HOMEOWNER SHOULD…

• Read Programming Procedures section.
• Read Operating Displays and Maintenance section.

GENERAL OPERATING DISPLAYS & NAVIGATION
During normal operation, the default user displays are “time of day” and “gallons per minute”. Flow rate, vacation mode, capacity remaining, and days to a regeneration are optional displays. For more explanation, consult the “operating displays and maintenance section”. Pressing the NEXT button on a general operating screen will cycle through the available operating displays. In any screen other than a general operating display, the NEXT button will proceed to the next step, the REGEN button will return to a previous step, and the CLOCK button will return to the general operating displays. Any changes made prior to the exit will be incorporated. If no buttons are pressed within five minutes, the display will return to the general operating displays.

DOUBLE REGENERATION
Two generations within 24 hours are possible with a return to the preset program. To initiate a double regeneration:

1. Press the REGEN button once. “REGEN TODAY” will flash on the display.
2. Press and hold the REGEN button for three seconds until a regeneration begins. Once the valve has completed the immediate regeneration, the valve will regenerate once more during the preset time

BYPASS VALVE

The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control valve repairs or maintenance. The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building. Be sure to install bypass valve onto main control valve before beginning plumbing or make provisions in the plumbing system for a bypass. The bypass body and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O” Rings can easily be replaced if service is required. The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to operate in four positions.

1. NORMAL OPERATION POSITION : The inlet and outlet handles point in the direction of flow indicated by the engraved arrows on the control valve. Water flows through the control valve for normal operation of a water softener or filter. During the regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the distribution system (Fig. 1).

2. BYPASS POSITION : The inlet and outlet handles point to the center of the bypass. The system is isolated from the water pressure in the plumbing system. Untreated water is supplied to the building (Fig. 2).

3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle points to the center of bypass valve. Untreated supply water is allowed to flow to the system and to the building, while not allowing water to exit from the system to the building (Fig. 3). This allows the service technician to test the unit and perform other functions without disrupting the water going to the building.
   NOTE : The system must be rinsed before returning the bypass valve to the normal position.

4. SHUT OFF POSITION : The inlet handle points to the center of the bypass valve and the outlet handle points away from the control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in the building. A negative pressure in the building combined with the unit being in regeneration could cause a siphoning to the building. If water is available on the outlet side of the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a plumbing cross-connection somewhere in the building).

INSTALLATION

GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of “give” to properly connect the piping, but the water treatment unit is not designed to support the weight of the plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone anywhere. A silicone lubricant may be used on black “O” Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals. Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1” NPT inlet and outlet and on the threads for the drain line connection. Teflon® tape is not used on the nut connections or caps because “O” Ring seals are used. The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service Wrench, #100249864 (CV3193-02). If necessary, pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.

SITE REQUIREMENTS

• Water pressure – 30-100 psi
• Water temperature – 33-100°F (0.5-37.7°C)
• Electrical – 115/120V, 60Hz uninterrupted outlet
• Current draw is 0.5 amperes
• The plug-in transformer is for dry locations only

1. The distance between the drain and the water conditioner should be as short as possible (see #9).

2. Since salt must be added periodically to the brine tank, it should be in an easily accessible location.

3. The media tank should be installed on a firm, level surface (above or below grade).

4. It is NOT recommended to install any water treatment unit with less than 10 feet of piping between its outlet and the inlet of a water heater.
   CAUTION : To protect the unit in the event of a hot water heater backup, the manufacturer recommends the use of an expansion tank on the outlet side of the unit (see diagram).

5. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to temperatures under 33°F.

6. Do not subject the tank to any vacuum as this may cause an “implosion” and could result in leaking. If there is a possibility a vacuum could occur, please make provision for a vacuum breaker in the installation.

7. INLET/OUTLET PLUMBING : Be sure to install Bypass Valve onto main control valve before beginning plumbing. If it is desired to bypass outside hydrants, a cold water kitchen sink, or other locations, provisions should be made at this time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right rear as you face the unit. There are a variety of installation fittings available. They are listed under the Installation Fitting Assemblies section of the manual. When assembling the installation fitting package (inlet and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O” Ring. Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder joints should be cool and solvent cements should be set before installing the nut, split ring and “O” Ring. Avoid getting solder flux, primer, and solvent cement on any part of the “O” Rings, split rings, bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with all applicable local codes.

8. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home’s cold water piping (such as a copper plumbing system), install a ground clamp or jumper wiring.
   NOTE : If replacing an existing unit, also replace the ground clamps/wire. If removing a unit, replace the piping with the same type of piping as the original to assure plumbing integrity and grounding.

9. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6” between the drain line flow control fitting and solder joints. Failure to do this could cause interior damage to the flow control. Install a 1/2” I.D. tube to the Drain Line Assembly in accordance with plumbing regulations or discard the tubing nut and use the 3/4” NPT fitting for rigid pipe (recommended). If the backwash rate is greater than 7 gpm, use a 3/4” drain line. Where the drain line is elevated but empties into a drain below the level of the control valve, form a 7” loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve. This will provide an adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead sewer line, a sink-type trap must be used with appropriate air gap (see drawing). Run drain tube to its discharge point in accordance with plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices.
   CAUTION : Never insert a drain line into a drain, sewer line, or trap. Always allow an air gap of 1-1/2” or twice the pipe diameter, whichever is greater, between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the softener.

10. SAFETY BRINE TANK CONNECTION: Install the 3/8” O.D. polyethylene tube from the Refill Elbow to the Brine Safety Float valve in the brine tank.

11. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow could damage furnishings or the building structure. Your unit is equipped with a brine tank safety float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction, however, an overflow line connection will direct the “overflow” to the drain instead of spilling on the floor where it could cause considerable damage. This fitting is an elbow on the side of the brine tank. Attach a length of 1/2” I.D. tubing to fitting and run to drain. Do not elevate overflow line higher than 3” below bottom of overflow fitting. Do not connect this tube into the drain line of the control valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub. The overflow line is a gravity drain and cannot run higher than the initial drain point. Allow an air gap as per the drain line instructions.

PROGRAMMING PROCEDURES:

1. Set Time of Day
   Typically, time of day should only need to be set after extended power outages or when daylight saving time begins or ends or after the battery has been replaced. If an extended power outage occurs, the time of day will flash on and off indicating that the time should be reset and battery replaced (See Operating/Maintenance Section).
   To set the clock:

   • STEP 1 – Press the CLOCK button.
   • STEP 2 – Set the hour of the day using + or – buttons. AM/PM toggles after 12. Press NEXT to go to step 3.
   • STEP 3 – Set the minutes using + or – buttons. Press NEXT to go to step 4 or REGEN to return to previous step.
   • STEP 4 – Set the day of the week using + or – buttons. Press NEXT to exit clock setting or REGEN to return to previous step.

2. Programming The manufacturer has preset the unit so that the gallons between regenerations will be automatically calculated after the hardness is entered. Press NEXT to cycle to the next step or REGEN to return to the  previous step.

   • STEP 1 – Press and hold the NEXT and + buttons simultaneously for 3 seconds.

   • STEP 2 – HARDNESS: Use the + or – buttons to adjust the hardness value in grains per gallons. Adjustable from 1 to 150 gpg in 1 grain increments (default setting is 20). The hardness value is based on the actual compensated hardness of the water and must be set by an authorized dealer following an on-site water analysis. Adjusting the number will only impact the frequency of regeneration and will not alter or affect the hardness of the water treated by the unit.
     Note : If a resin media is used, increase the grains per gallon if soluble iron is present (1 ppm = 4 gpg). This screen will not display if “FILTER” mode is selected.

   • STEP 3 – DAYS BETWEEN REGENERATION (DAY OVERRIDE): Use the + or – buttons to adjust the day override. Adjustable from 1-28 days or OFF. The manufacturer has factory set 6 days as the default for TC1 and TC2 conditioner units and 12 days for CSE and CSP softener models. The Day Override value represents the maximum number of days between regenerations. If any number is set (1-28 days), a regeneration will be scheduled for that day if the gallon capacity has not been met. If OFF is set, the unit will only initiate a regeneration once the gallon capacity has been met.
     Note : This valve has the capability of regenerating up to six times in one day. This can be set by pressing the CLOCK and + buttons simultaneously (on the DAYS BETWEEN REGEN screen). Use the + or – buttons to toggle the correct number of regenerations per day as desired (see example to right). Press NEXT to set the times per day or select “OFF” to return to Days Between Regen. These settings are typically used in commercial settings and should only be set by an authorized dealer.

   • STEP 4 – REGENERATION HOUR: Use the + or – buttons to adjust the time of day the unit will regenerate. AM/PM toggles after 12. The manufacturer has factory set 2:00 A.M. as the default setting which is recommended for a normal household.

   • STEP 5 – REGENERATION MINUTES: Use the + or – buttons to set minutes.

   • STEP 6 – SERVICE ALARM GALLONS: Use the + or – buttons to schedule a service alarm by gallons. Adjustable in 100 gallon increments or OFF. The manufacturer has factory set OFF as the default. This feature is typically set by the installing dealer to warn the homeowner that service is required after a number of gallons have been consumed. If the feature is active, a specific gallon amount will appear. For more information regarding how to set service alarms, the installer should consult the master programming guide that corresponds to the unit being installed. Press the NEXT button three times to advance to the next screen.

   • STEP 7 – SERVICE ALARM TIME: Use the + or – buttons to schedule a service alarm in years. Adjustable in .25year increments or OFF. The manufacturer has factory set OFF as the default.
     This feature is typically set by the installing dealer to warn the homeowner that service is required after  an amount of time has passed. If the feature is active, a specific number of days will appear. For more information regarding how to set service alarms, the installer should consult the master programming guide that corresponds to the unit being installed. Press the NEXT button three times to advance to the next screen.

   • STEP 8 – ALARM BUZZER: Use the + or – buttons to turn the alarm ON or OFF. Unit is set to ON by default. Alarm will sound after a regeneration warning the owner of possible valve errors or other issues. This alarm is a short 0.5 second burst every 3 seconds. When alarm buzzer is set to ON, pressing the NEXT button proceeds to the Alarm Start Time screen. This feature allows the installer to choose a time when the owner will be home or awake to hear the alarm.

   • BUZZER START TIME: Press the + or – buttons to select the hour when the buzzer should begin sounding. AM/PM toggles after 12. Default setting is 6:00 a.m.

   • BUZZER STOP TIME : Press the + or – buttons to select the hour when the buzzer should stop sounding. AM/ PM toggles after 12. Default setting is 10:00 p.m.

   • STEP 9 – BACKLIGHT DISPLAY CONTROL: Use the + or – buttons to turn the backlight setting ON or OFF. If unit is set to OFF, the backlight will turn off after 5 minutes of inactivity.
     Press NEXT to return to General Display.

STARTUP INSTRUCTIONS

FOR DOWNFLOW REGENERATING UNITS

FLUSHING OF SYSTEM:
To flush the system of any debris and air after installation is complete, please perform the following steps:

1. Rotate bypass handles to the bypass mode (Fig. 2 on page 4) .
2. Turn on inlet water and check for leaks in the newly installed plumbing.
3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator.
4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions.

Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will vary depending on the unit size as set from the factory.

Name of Cycle Description

• FILL BRINE TANK FILL
• SOFTENING SOFT WATER BRINE MAKING
• BACKWASH BACKWASH
• REGENERANT DRAW DN (DOWN) BRINE DRAW AND SLOW RINSE
• RINSE FAST RINSE

1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation where the display shows either the time of day or the gallons remaining, manually add 3” of water to the brine tank.
   NOTE : If too much water is put into the brine tank during softener start up, it could result in a “salty water” complaint after the first regeneration. During the first regeneration, the unit will draw out the initial volume of brine/regenerant and refill it with the correct preset amount.

2. With the softener in bypass mode, press and hold the button until the motor starts. Release button. The display reads “FILL” and the remaining time in this step is counting down. Since the brine tank was already filled in Step 1, press again and the display will read SOFTENING 240 (During a full regeneration this will be a 4 hour period for salt to dissolve). Press again to put the valve into “BACKWASH.” Once valve has stopped in position, unplug the transformer so that the valve will not cycle to the next position. Open the inlet handle of the bypass valve very slightly allowing water to fill the tank slowly in order to expel air.
   CAUTION : If water flows too rapidly, there will be a loss of media to the drain.

3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve. Restore power and momentarily press the button to advance the control to the “BRINE” position.

4. With the bypass now in diagnostic mode (Fig. 3 on page 4), check to verify that water is being drawn from brine tank with no air leaks or bubbles in the brine line. There should be a slow flow to the drain. Disconnect brine line from the safety float valve in the brine tank and check for a vacuum. After proper confirmation, reconnect brine line making sure to insert properly.

5. Momentarily press  again until the display reads “RINSE.” There should be a rapid flow to the drain. Unplug transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear and without air. While the unit is rinsing, load the brine tank with water softener salt (Refer to Brine Tank Maintenance and Salt Section). Restore power.

6. Place bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass handle. Press and the unit will return to the service position with time of day being displayed.

7. CONDITIONING OF MEDIA:
   To flush any remaining debris and air from the system again:

8. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator.

9. Wait two to three minutes or until water runs clear, then turn water off.

10. Turn on hot water and check for air, then turn water off after air is discharged.

11. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE:
    At this time, it is advised to sanitize the softener:

12. Open brine tank and remove brine well cover.

13. Pour 1 oz. of household bleach into the brine well.
    NOTE : Avoid pouring bleach directly onto the safety float components in the brine well.

14. Replace brine well cover.
    Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the unit.

15. Check time of day. Start-up is now complete.

FOR UPFLOW REGENERATING UNITS

FLUSHING OF SYSTEM:
To flush the system of any debris and air after installation is complete, please perform the following steps:

1. Rotate bypass handles to the bypass mode (see Fig. 2 of page 4).
2. Turn on inlet water and check for leaks in the newly installed plumbing.
3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator.
4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions.
   Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will vary depending on the unit size as set from the factory.

Name of Cycle Description

• FILL BRINE TANK FILL
• SOFTENING SOFT WATER BRINE MAKING
• REGENERANT DRAW UP BRINE DRAW
• BACKWASH BACKWASH
• RINSE FAST RINSE

The system is now ready for filling with water and for testing.

1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation where the display shows either the time of day or the gallons remaining, manually add 3” of water to the brine tank.
   NOTE : If too much water is put into the brine tank during softener start up, it could result in a salty water” complaint after the first regeneration. During the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it with the correct preset amount.

2. With the softener in bypass mode, press and hold the  button until the motor starts. The display will indicate the unit is in the regeneration mode. Release button. The display reads “FILL” and the remaining time in this step is counting down. Since the brine tank was already filled in Step 1 press again and the display will read SOFTENING 240 (during a full regeneration this will be a 4 hour period for salt to dissolve). Press  again to put the valve into “RINSE.” Once valve has stopped in this position, push again and the valve will advance to “REGENERANT DRAW UP” position. Once this position is observed, push  again and the valve will advance to the “BACKWASH” position. Once valve has stopped in this position, unplug the transformer so that the valve will not cycle to the next position. Open the inlet handle of the bypass valve slightly, allowing water to fill the tank slowly in order to expel air.
   CAUTION : If water flows too rapidly, there will be a loss of media to the drain.

3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve to the fully open position. Restore power and momentarily press the button to advance the control to the “RINSE” position. Observe the water at the drain to ensure it is free of debris, particles and media from the system. Once free of particles, momentarily press again and the controller will advance to the service position.

4. With the bypass now in the diagnostic mode (Fig. 3 on page 4), check to verify that all cycles have proper water flow. Follow Steps 2-3 on this page again, checking for proper flows during each cycle. Pay special attention to the UPFLOW BRINING cycle. Disconnect brine line from the safety float valve in the brine tank and check for a vacuum. After proper confirmation, reconnect brine line, making sure to insert properly.

5. After advancing through the rest of the regeneration steps and upon returning to the service position, place bypass valve into the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass handle. The unit is now in normal operating position.

6. CONDITIONING OF MEDIA:
   To flush any remaining debris and air from the system again:

7. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator.

8. Wait two to three minutes or until water runs clear, then turn water off.

9. Turn on hot water and check for air, then turn water off after air is discharged.

10. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE:
    At this time, it is advised to sanitize the softener:

11. Open brine tank and remove brine well cover.

12. Pour 1 oz. of household bleach into the brine well.

13. Replace brine well cover.
    NOTE : Avoid pouring bleach directly onto the safety float components in the brine well. Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the unit.

14. Check time of day. Start-up is now complete.

OPERATING DISPLAYS AND MAINTENANCE:

1. GENERAL OPERATION: When the system is operating, one of six displays may be shown and will alternate with the installing dealer’s name
   and phone number for future service (if set). Pressing NEXT will alternate between the displays.

2. Time of Day Screen: Displays the current time of day, the day of the week, and flow rate.

3. Flow Rate Screen: Displays the current treated water flow rate through the system in Gallons Per Minute.

4. Vacation Mode Screen: Allows the system to be “shut down” when there will be no water usage for an extended period of time.

5. Capacity Remaining Screen: Displays the amount of gallons of treated water remaining until the system triggers a regeneration.

6. Days to a Regen Screen: Displays the number of days until the system triggers a regeneration. Based on the days override value.

7. Dealer Name Screen: Displays dealer specific name and phone number. This scrolling display will only appear if set by the dealer.
   If the system has called for a regeneration that will occur at the preset time of regeneration, the words “REGEN TODAY” will appear on the display. If a water meter is installed, “GPM” flashes on the display when water is being treated, indicating gallons per minute flowing through the system.

8. VACATION MODE: This feature may be used to “shut down” the system for a period of time by preventing the unit from regenerating. The manufacturer has factory set “OFF” as the default. Turn feature “OFF” or “ON” using the + or – buttons. When turned “ON”, the unit will remain in Vacation Mode until it is exited. There are two ways that a unit can exit Vacation Mode:

   •   *  **Manually** : The user may manually exit Vacation Mode by changing the setting from “ON” to “OFF”. Once switched off, a delayed regeneration will queue for that night. Vacation mode may also be manually exited by holding the REGEN button to force an immediate regeneration.

   • Automatically : The unit will automatically exit Vacation Mode once water usage has resumed. After fifty gallons of water is used, the unit
     will set to resume normal operation and a delayed regeneration will queue for that night.

   • NOTE : In some instances, if a regeneration has been queued and the unit is taken out of Vacation Mode (manually or automatically), the unit will trigger an immediate regeneration instead of a delayed regeneration. For example, if the unit’s maximum Days Between Regeneration is reached while the unit is in Vacation Mode, an immediate regeneration will trigger as soon as the unit is taken out of Vacation Mode.

   • CAUTION: Depending on the severity of water conditions and the length of no water usage, it may not be recommended to use this feature. Please contact dealer or manufacturer for more information.

9. REGENERATION MODE : Typically, a system is set to regenerate at a time of no water usage. If there is a demand for water when the system is regenerating, untreated water will be delivered. When the system begins to regenerate, the display will include information about the step of the regeneration process and the time remaining for that step to be completed. The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed.

10. MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit before the control valve calls for it. This may be needed if a period of heavy water use is anticipated or when the system has been operating without salt.

    • To initiate a manual regeneration at the next preset regeneration time, press and release the REGEN button. The words “REGEN TODAY” will flash on the display to indicate that the system will regenerate at the scheduled regeneration time (see the Programming Procedures section). If you pressed the REGEN button in error, pressing and releasing the button again will cancel the command.
    • To initiate a manual regeneration immediately, press and hold the REGEN button for three seconds. The system will begin to regenerate immediately. This command cannot be canceled. Once a manual regeneration is initiated, the unit will enter the FILL position. This position allows water to enter the brine tank until it reaches the proper level. Once this position is complete, you will notice a 240 minute (4 hours) SOFTENING position. This 4 hour window allows the salt to dissolve and achieve proper brine strength. During these FILL and SOFTENING positions, you will have softened water available for use. Once the unit advances to the BACKWASH position and subsequent positions thereafter (see Start Up Instructions for regeneration sequence), the unit will deliver water, but it will be untreated.
    • IMPORTANT : With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00 p.m. (with factory settings) on the night that the regeneration is to occur. This noise is only the brine tank filling and at no time during this process will you be without treated water.

11. POWER LOSS AND BATTERY REPLACEMENT: If an extended power outage occurs, the control valve will retain the time of day settings until the board’s battery is depleted. Once the battery is depleted, the display will appear dark and absent of any information. If this occurs, following these steps will determine if the problem is a low battery or a board failure.
    To determine if the battery is depleted:

12. Remove valve cover. Disconnect power from PC Board at the four pin connector at the bottom of the board.

13. Wait five minutes for board to de-energize. Remove battery with a non-conductive/non-metallic material. Reference the Parts Breakdown section of this manual for location.

14. Wait five minutes for board to de-energize.

15. With the battery out, re-connect the power supply to the board. The board’s display should begin to show information. This indicates that the board is operating correctly. If the display does not work, call installing dealer for service.

16. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores. Plug unit back into outlet. It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board.

17. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance). If these procedures do not remedy the problem, please consult the installing dealer for service.

18. ERROR MESSAGE: If the word “ERROR” appears and flashes alternately with the dealer name and phone number, record the ERROR number and contact your servicing dealer promptly. This indicates that the control valve was not able to function properly.

19. BRINE TANK MAINTENANCE AND SALT : Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times. Without proper salt levels, the water softener may not operate properly.Because “typical” settings of this water softener include a dry salt storage feature (a small amount of water in brine tank between regeneration), the manufacturer recommends the use of solar salt for best results. The brine tank is manufactured for the use of solar, pellets or rock salt. Do not use block salt. If pellet or rock salt is used, a cleaning of the brine tank every six months is recommended. If the dry salt storage feature is not being utilized, block salt may be used.
    Caution : With some models the manufacturer does NOT recommend the use of any resin cleaners, nor placing any resin cleaners into the brine tank. Furthermore, do not use any salt that indicates it is an iron cleaning salt or that contains any cleaning additives. This may be harmful to the water softener and for human consumption. Consult dealer for proper cleaning instructions.

20. CHECK SALT INDICATOR AND AUDIBLE ALARM: This control valve is equipped with a low salt warning to alert homeowners that the system is operating in a low salt condition. This usually indicated that the salt level in the brine tank is too low to operate properly. If “CHECK SALT” appears on the screen, there will usually be an audible alarm that sounds also (if turned on), alerting you to these conditions.

    • TO TURN OFF ALARM : If the audible alarm sounds due to a low salt condition, press any button on the face of the control valve to turn off. If the salt is not added to the brine tank before the next regeneration, the CHECK SALT indicator will alarm again. This will repeat until the problem is corrected.

TROUBLESHOOTING GUIDE

1 . No display on PC board .

| A. Depleted battery.| A. See Operating Display and Maintenance section.
---|---|---
B. Control valve power adapter not plugged into outlet or power cord end not connected to PC board connection.| B. Plug power adapter into outlet or connect power cord end to PC board connection.
C. Improper power supply.| C. Verify proper voltage is being delivered to PC board.
D. Defective power adapter.| D. Replace power adapter.
E. Defective PC board.| E. Replace PC board.
F. No power at electric outlet.| F. Repair outlet or use working outlet.

2 . PC board does not display correct time of day .

| A. Power adapter plugged into electric outlet controlled by light switch.| A. Use uninterrupted outlet.
B. Tripped breaker switch and/or tripped GFI.| B. Reset breaker switch and/or GFI switch.

C. Power outage.

| C. Reset time of day. If PC board has battery

back up present the battery may be depleted. See front cover and drive assembly drawing

for instructions.

D. Defective PC board.| D. Replace PC board.

3 . Display does not indicate that water is flowing . Refer to user instructions for how the display indicates water is flowing .

| A. Bypass valve in bypass position.| A. Turn bypass handles to place bypass in service position.
B. Meter is not connected to meter connection on PC board.| B. Connect meter to three pin connection labeled METER on PC board.
C. Restricted/stalled meter turbine.| C. Remove meter and check for rotation or foreign material.
D. Meter wire not installed securely into three pin connector.| D. Verify meter cable wires are installed securely into three pin connector labeled METER.
E. Defective meter.| E. Replace meter.
F. Defective PC board.| F. Replace PC board.

4 . Control valve regenerates at wrong time of day .

|

A. Power outage.

| A. Reset time of day. If PC board has battery

back up present the battery may be depleted. See front cover and drive assembly drawing

for instructions.

B. Time of day not set correctly.| B. Reset to correct time of day.
C. Time of regeneration set incorrectly.| C. Reset regeneration time.
D. Control valve set at immediate regeneration.| D. Check programming setting and reset to DELAYED

(for a delayed regen time).

5 . Time of day flashes on and off .

|

A. Power outage.

| A. Reset time of day. If PC board has battery

back up present the battery may be depleted. See front cover and drive assembly drawing

for instructions.

6 . Control valve does not regenerate automatically when

the correct button(s) is pressed and held .

For timeclock valves the buttons are + or – . For all other valves the

button is REGEN .

|

A. Broken drive gear or drive cap assembly.

|

A. Replace drive gear or drive cap assembly.

B. Broken piston rod.

|

B. Replace piston rod.

C. Defective PC board.

|

C. Defective PC board.

D. Cover installed incorrectly.| D. Reinstall cover.

7 . Control valve does not regenerate automatically but does when the correct button(s) is depressed and held . For timeclock valves the

buttons are + or – .

For all other valves the button is REGEN .

| A. Bypass valve in bypass position.| A. Turn bypass handles to place bypass in service position.
---|---|---
B. Meter is not connected to meter connection on PC board.| B. Connect meter to three pin connection labeled METER on PC board.
C. Restricted/stalled meter turbine.| C. Remove meter and check for rotation or foreign material.
D. Incorrect programming.| D. Check for programming error.
E. Meter wire not installed securely into three pin connector.| E. Verify meter cable wires are installed securely into three pin connector labeled METER.
F. Defective meter.| F. Replace meter.
G. Defective PC board.| G. Replace PC board.

8 . Hard or untreated water is being delivered .

| A. Bypass valve is open or faulty.| A. Fully close bypass valve or replace.
B. Media is exhausted due to high water usage.| B. Check program settings or diagnostics for abnormal

water usage.

C. Meter not registering.| C. Remove meter and check for rotation or

foreign material.

D. Water quality fluctuation.| D. Test water and adjust program values accordingly.
E. No regenerant or low level of regenerant in regenerant tank.| E. Add proper regenerant to tank.
F. Control fails to draw in regenerant.| F. Refer to Troubleshooting Guide number 12.

G. Insufficient regenerant level in regenerant tank.

| G. Check refill setting in programming. Check refill flow control for restrictions or debris and, if necessary, replace.
H. Damaged seal/stack assembly/piston.| H. Replace seal/stack assembly and/or piston.
I. Control valve body type and piston type mix matched.| I. Verify proper control valve body type and piston type match.
J. Fouled media bed.| J. Replace media bed.

9 . Control valve uses too much regenerant .

| A. Improper refill setting.| A. Check refill setting.

B. Improper program settings.

| B. Check program setting to make sure they are specific to the water quality and application needs.
C. Control valve regenerates frequently.| C. Check for leaking fixtures that may be exhausting capacity or system is undersized.

10 . Residual regenerant being delivered to service .

| A. Low water pressure.| A. Check incoming water pressure – water pressure must remain at minimum of 25 psi.
B. Incorrect, damaged, or restricted injector.| B. Replace injector with correct size for the application.
C. Restricted drain line.| C. Check drain line for restrictions or debris and remove any obstructions.

11 . Excessive water in regenerant tank .

| A. Improper program settings.| A. Check refill setting.
B. Plugged injector.| B. Remove injector and replace.
C. Drive cap assembly not tightened in properly.| C. Re-tighten the drive cap assembly.
D. Damaged seal/stack assembly/piston.| D. Replace seal/stack assembly and/or piston.
E. Restricted or kinked drain line.| E. Check drain line for restrictions or debris and or

unkink drain line.

F. Plugged backwash flow controller.| F. Remove backwash flow controller and replace, if

necessary.

G. Missing refill flow controller.| G. Install refill flow controller.
H. Brine tube not inserted properly into brine elbow in

brine tank.

| H. Install tube all the way into elbow.

12 . Control valve fails to draw in regenerant .

| A. Injector is plugged.| A. Remove injector and replace.
---|---|---
B. Faulty regenerant piston.| B. Replace regenerant piston.
C. Regenerant line connection leak.| C. Inspect regenerant line for air leak.
D. Drain line restriction or debris cause excess back pressure.| D. Inspect drain line and remove to correct restriction.
E. Drain line too long or too high.| E. Shorten length and or height.
F. Low water pressure.| F. Check incoming water pressure – water pressure must remain at minimum of 25 psi.

13 . Water running to drain .

|

A. Power outage during regeneration.

| A. Upon power being restored control will finish the remaining regeneration time. Reset time of day. If PC board has battery back up present the

battery may be depleted. See front cover and drive assembly drawing for instructions.

B. Damaged seal/stack assembly.| B. Replace seal/stack assembly.
C. Piston assembly failure.| C. Replace piston assembly.
D. Drive cap assembly not tightened in properly.| D. Re-tighten the drive cap assembly.

14 . E1, Err – 1001, Err – 101 =

Control unable to sense motor movement .

|

A. Motor not inserted full to engage pinion, motor wires broken or disconnected.

| A. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure

two pin connector on motor is connected to the two pin connection on the PC board labeled MOTOR. Press NEXT and REGEN buttons for

3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

B. PC board not properly snapped into drive bracket.

| B. Properly snap PC board into drive bracket and then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position

or disconnect power supply from PC board for 5 seconds and then reconnect.

C. Missing drive gears.| C. Replace missing gears.
D. Motor does not drive/run.| D. Replace motor.
E. Viewing eye or encoder is blocked or damaged.| E. clear viewing eye on board, on drive bracket, or replace PC board if no debris is found.

15 . E2, Err – 1002,

Err – 102 = Excessive Motor Draw .

|

A. Foreign material is lodged in control valve.

| A. Open up control valve and pull out piston assembly and seal/stack assembly for inspection. Press NEXT and REGEN buttons for

3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

B. Mechanical binding.

| B. Check piston and seal/stack assembly, check reduction gears, check drive bracket and main drive gear interface. Press NEXT and REGEN buttons for

3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

C. Drive cap too loose.

|

C. Completely tighten drive cap assembly.

D. Drive cap not “clicked” into backplate.

|

D. Verify that backplate is properly “clicked” into place.

16 . E3, Err – 1003,

Err – 103 = Control valve motor ran too long and was unable to find the next cycle position .

|

A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface.

| A. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
---|---|---

17 . E4, Err – 1004,

Err – 104 = Control valve motor ran too long and timed out trying to reach home position .

|

A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do

not interface.

| A. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

B. Piston not connected to drive cap.

|

B. Connect or replace (if damaged) piston/drive cap.

18 . Err – 1006, Err – 106, Err – 116 = MAV/ SEPS/ NHBP/ AUX

MAV valve motor ran too long and unable to find the proper park position .

●  Motorized Alternating Valve = MAV

●  Separate Source = SEPS

●  No Hard Water Bypass = NHBP

●  Auxiliary MAV = AUX MAV

|

A. Control valve programmed for ALT A or B, nHbP, SEPS, or AUX MAV with out having a MAV or NHBP valve attached to operate that function.

| A. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for

5 seconds and then reconnect. Then reprogram valve to proper setting.

B. MAV/NHBP motor wire not connected to

PC board.

| B. Connect MAV/NHBP motor to PC board two pin connection labeled DRIVE. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds

and then reconnect.

C. MAV/NHBP motor not fully engaged with reduction gears.

| C. Properly insert motor into casing, do not force into casing Press NEXT and REGEN buttons for

3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

D. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor.

| D. Replace piston and stack assemblies. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position

or disconnect power supply from PC board for 5 seconds and then reconnect.

19 . Err – 1007, Err –

107, Err – 117 = MAV/ SEPS/NHBP/

AUX MAV valve motor ran too short (stalled) while looking for proper park position .

●  Motorized Alternating Valve = MAV

●  Separate Source = SEPS

●  No Hard Water Bypass = NHBP

●  Auxiliary MAV = AUX MAV

|

A. Foreign material is lodged in MAV/NHBP valve.

| A. Open up MAV/NHBP valve and check piston and seal/ stack assembly for foreign material. Press NEXT and REGEN buttons for 3 seconds

to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

B. Mechanical binding.

| B. Check piston and seal/stack assembly, check reduction gears, drive gear interface, and check MAV/NHBP black drive pinion on

motor for being jammed into motor body. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

20 . Err – 201

200 errors are only viewable in history screens. These do not flash when error occurs.

|

A. Invalid regeneration cycle step detected.

|

A. Replace PC board.

|
---|---|---|---
21 . Err – 202| A. Short power disruption.| A. Check transformer voltage and verify power source.|
| |
200 errors are only| | |
viewable in history screens. These do not| B. Foreign material dislodged.| B. Check piston and stack for damage.|
flash when error occurs.| | |
22 . Err – 204 = Leak detected

200 errors are only viewable in history screens. These do not flash when error occurs.

|

A. Occurs when dP input is active for “ALARM” and the input is closed. The alarm buzzer will activate and the screen will display the error.

|

A. Check for low flow leak. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds

and then reconnect to clear error.

|
23 . Err – 400 ***| A. Depleted Battery.| A. See Operating Display and Maintenance section.|
Memory Errors*|
| |
All 400 errors pertain to memory related errors.| | |
400 and 200 errors are only viewable in history screens. These do not flash when error occurs.| B. Defective PC Board.| B. Replace PC board.|

REPLACEMENT PARTS:

FRONT COVER AND DRIVE ASSEMBLY

Item #| Legacy Part #| Current Part #| Description| Qty .

1

| CV3837-01XB| 100246416| TotalCare cover assembly (red buttons)| 1
CV3837-01| 100243969| CareSoft Elite/CareSoft Pro cover (blue buttons)| 1
2| CV3107-1| 100246273| Motor Assembly| 1
3| CV3002-A| 100246193| Drive assembly (includes #5 and #6)| —

4

| CV4050WB| 100246444| PC Board Caresoft Elite/TotalCare (chlorine generator models)| 1
CV4237YB-BOARD| 100246452| PC board Caresoft Elite/TotalCare (Wripli-enabled models)| 1
CV4062WX-02| 100246447| PC board Caresoft Pro| 1
5| CV3110| 100246279| Drive gear, 12 x 36| 3
6| CV3109| 100246278| Drive gear cover| 1

not shown

| CV3526| 100249866| Transformer, 110V-15V (used on chlorine generator models)| 1
CV3186-06| 100249863| Transformer, 110V-12V (standard)| 1
CV3543| 100246379| Optional weather cover| 1

BYPASS VALVE

Item #.| Legacy Part #| Current Part #| Description| Qty.
1| CV3006| 100249845| Bypass assembly| 1
2| CV3147| 100246284| Bypass handles| 2

REFILL PORT ASSEMBLY

Item #| Legacy Part #| Current Part #| Description| Qty.
1| CV4144| 100245015| 3/8” Elbow, Parker fitting| 1
2| CV3163| 100246291| O-ring 019| 1
3| CV3195-01| 100246323| Refill port plug assembly| 1
4| CH4615| 100245862| Elbow locking clip| 1

5

| CV3395| 100243726| Chlorine Generator (Black)| 1
CV3395-G| 100246347| Salt Monitor (Gray)| 1

SERVICE WRENCH – 100249864 (CV3193-02)

Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is available to aid in assembly or disassembly.

WATER METER AND METER PLUG

Item #| Legacy Part #| Current Part #| Description| Qty.
1| CV3151| 100246287| Nut, 1” Quick Connect| 1
2| CV3003| 100253284| Meter assembly| 1
3| CV3003-01| 100246195| Meter plug assembly| 1

DRAIN LINE ASSEMBLY 3/4”

Item #| Legacy Part #| Current Part #| Description| Qty.
1| CH4615| 100245862| Elbow locking clip| 1
2| CPKP10TS8-BULK| 100245919| Optional insert, 5/8” tube| 1
3| CV3192| 100246322| Optional nut, 3/4” drain elbow| 1

4

| ****

CV3158-02

| ****

100249851

| Drain elbow, 3/4” NPT with O-ring, w/o silencer| ****

1

5| CV3163| 100246291| O-ring 019| 1
6| CV3159-01| 100246290| DLFC retainer assembly| 1

7

| CV3162-007| 100244908| 0.7 DLFC for 3/4” elbow| ****

1

CV3162-010| 100244909| 1.0 DLFC for 3/4” elbow
CV3162-013| 100244910| 1.3 DLFC for 3/4” elbow
CV3162-017| 100244911| 1.7 DLFC for 3/4” elbow
CV3162-022| 100249852| 2.2 DLFC for 3/4” elbow
CV3162-027| 100249853| 2.7 DLFC for 3/4” elbow
CV3162-032| 100249854| 3.2 DLFC for 3/4” elbow
CV3162-042| 100249855| 4.2 DLFC for 3/4” elbow
CV3162-053| 100249856| 5.3 DLFC for 3/4” elbow
CV3162-065| 100249857| 6.5 DLFC for3/4” elbow
CV3162-075| 100249858| 7.5 DLFC for 3/4” elbow

8

| ****

CV3331A

| ****

100245051

| Drain elbow and retainer assembly (requires DLFC)|
**Items 2 and 3, nut and insert are only used with 1/2” I.D. by 5/8” O.D. polytubing. For other piping material, the 3/4” NPT is used.**

DRAIN LINE ASSEMBLY 1”|
---|---
Item #| Legacy Part #| Current Part #| Description| Qty.|
1| CH4615| 100245862| Elbow locking clip| 1|

2

| CV3166| 100246292| Drain FTG body 1| ****

1

|
CV3166-01| 100246293| FTG flow control body 1|
3| CV3163| 100246291| O-ring 019| 1|
4| CV3150| 100246286| Split ring| 1|
5| CV3151| 100246287| Nut 1″ QC| 1|
6| CV3105| 100246272| O-ring 215| |
| CV3190-090| 100246313| 9.0 gpm DLFC for 1” elbow| |
| CV3190-100| 100246314| 10.0 gpm DLFC for 1” elbow| |
| CV3190-110| 100246315| 11.0 gpm DLFC for 1” elbow| ****

One DLFC

|
CV3190-130| 100246316| 13.0 gpm DLFC for 1” elbow|
7| must be used

if 1″ fitting is

|
CV3190-150| 100246317| 15.0 gpm DLFC for 1” elbow|
| used|
CV3190-170| 100246318| 17.0 gpm DLFC for 1” elbow|
| CV3190-200| 100246319| 20.0 gpm DLFC for 1” elbow| |
| CV3190-250| 100246320| 25.0 gpm DLFC for 1” elbow| |
8| CV3008-04| 100243824| FTG Drain 1″ Strt No/Silencer (Requires DLFC)| 1|

BRINE TANK ASSEMBLY (WC)

Item #| Legacy Part #| Current Part #| Description| Qty.
1| CG2191- 76| 100244834| Brine tank cover, injection molded WC| 1

2

| CH1095-01| 100245856| Optional 18” diameter salt grid| 1
CH1080| 100245853| Optional 24” diameter salt grid

(Does not include 1 1/2” PVC riser legs)

| 1

3

| BT1833-1A| 100245568| 18” x 33” brine tank assembly| 1
BT1840-1A| 100245574| 18” x 40” brine tank assembly| 1
BT2441-1A| 100245576| 24” x 41” brine tank assembly| 1

4

| CH1030-29S| 100245837| 4” x 29” slotted brine well (18 x 33 BT)| 1
CH1030-36S| 100245841| 4” x 36” slotted brine well (18 x 40, 24 x 40 BTs)| 1
5| CH1018| 100245836| 2 piece overflow set| 1
6| CH4500-48| 100245857| 474 air check assembly, 1/2” x 48”| 1
7| CH4600-50| 100245860| 474 safety brine valve w/ .5 gpm flow control| 1
8| CH7016| 100245880| Cap 4” brine well| 1
9| CH4626| 100245864| Nut safety brine valve stand off| 1
Assemblies

10

| CH4700-29WR-1| 100244899| .5 gpm safety float assembly, 18” x 33”|
CH4700-36.5WR-1| 100245872| .5 gpm safety float assembly, 18” x 40”|

SAFETY FLOAT BRINE ELBOW

Item #| Legacy Part #| Current Part #| Description| Qty.
| CV4144| 100245015| 3/8” elbow cap, Parker fitting (no flow control)| 1
CV4144-03| 100242646| 3/8” elbow cap, Parker fitting (w/flow control)| 1
CH4612| 100245861| 1/2” elbow cap| 1

LOW PROFILE CABINET AND BRINE TANK

Item #| Legacy Part #| Current Part #| Description| Qty.
1| CJ2TCWSLP-C| 100245888| Top Assembly Black (does not include control valve)| 1
2| CJ2B35E| 100244069| Bottom Assembly Light Gray with 474 Brine Assembly| 1
Not shown| CH4850-34.625| 100173701| Brine Well with Brine Well 474 Assembly 34 5/8”| 1

HIGH PROFILE CABINET AND BRINE TANK

Item #| Legacy Part #| Current Part #| Description| Qty.
1| CJ2TCWS-HEH| 100244554| Top Assembly Light Gray/Dark Gray (does not include control valve)| 1
2| CJ2B35E| 100244069| Bottom Assembly Light Gray with 474 Brine Assembly| 1
Not shown| CH4850-34.625| 100173701| Brine Well with Brine Well 474 Assembly 34 5/8”| 1

INSTALLATION FITTING ASSEMBLIES

NOTE : Not all available fittings are displayed below. Contact manufacturer for optional fittings.

For All Assemblies

SPECIFICATIONS

CSE/CSEC/CSP/CSPC Specifications

MODEL| CSE-844 CSP- 844| CSE-948 CSP- 948| CSE-1044 CSP- 1044| CSE-1054 CSP- 1054| CSE-1252 CSP- 1252| CSE-1354 CSP- 1354| CSEC-835 CSPC- 835| CSEC-1035 CSPC- 1035
---|---|---|---|---|---|---|---|---
Rated Softener Capacity:* (Grains/Lbs. Salt)| Minimum| 13,700 @ 3.4| 18,200 @ 4.5| 18,200 @ 4.5| 27,600 @ 7.0| 36,400 @ 9.0| 45,800 @ 11.5| 5,100 @ 2.3| 18,200 @ 4.5
Medium| 16,800 @ 6.0| 23,500 @ 9.0| 23,500 @ 9.0| 36,700 @ 15.0| 47,000 @ 18.0| 53,900 @ 18.0| 7,300 @ 6.0| 23,500 @ 9.0
Maximum| 18,800 @ 8.0| 28,000 @ 15.0| 28,000 @ 15.0| 42,000 @ 22.5| 56,100 @ 30.0| 69,800 @ 37.0| 7,800 @ 7.5| 28,000 @ 15.0
Amount of High Capacity Cat-ion Resin (Cu. Ft.)| .75| 1.0| 1.0| 1.5| 2.0| 2.5| .50| 1.0
Efficiency at 1 lb Salt Setting (Grains/Lbs Salt)| 4,040/1| 4,040/1| 4,040/1| 4,040/1| 4,040/1| 4,040/1| N/A| 4,040/1
Max. Service Flow Rate (GPM)| 11.7| 13.1| 16.0| 13.3| 16.4| 17.1| 9.6| 16.0
Max. Pressure Loss at Max. Service (PSI)| 15.0| 15.0| 15.0| 15.0| 15.0| 15.0| 9.0| 15.0
Min. to Max. Working Pressure (PSI)| 30-100| 30-100| 30-100| 30-100| 30-100| 30-100| 30-100| 30-100
Min. to Max. Operating Temperature (ºF)| 33-100| 33-100| 33-100| 33-100| 33-100| 33-100| 33-100| 33-100
Max. Flow to Drain During Regeneration (GPM)| 1.3| 1.7| 2.2| 2.2| 3.2| 3.2| 1.3| 2.2
Electrical Requirements (volts-hertz)| 110-50/60| 110-50/60| 110-50/60| 110-50/60| 110-50/60| 110-50/60| 110-50/60| 110-50/60
Pipe Size| 1”| 1”| 1”| 1”| 1”| 1”| 1”| 1”

Total Dimensions:

| Media Tank and Valve| 8”W x 52”H| 9”W x 56”H| 10”W x 52”H| 10”W x 62”H| 12”W x 60”H| 13”W x 62”H| 14″W x 44.5″H x

20.5″D

| 14”W x 44.5”H x

20.5”D

Brine Tank| 18”W x 33”H| 18”W x 33”H| 18”W x 33”H| 18”W x 33”H| 18”W x 40”H| 18”W x 40”H

All above water softeners are set at “minimum salting” from the factory. Cabinet dimensions represent the High-Profile cabinet option. Low-Profile cabinets are about one inch shorter in height than the High-Profile cabinet lid.

CSERC/CSPRC Specifications

MODEL| CSERC-1054 CSPRC- 1054| CSERC-1354 CSPRC- 1354
---|---|---
Rated Softener Capacity: (Grains/Lbs. Salt)| Minimum| 18,200 @ 4.5| 29,200 @ 6.75
Medium| 23,500 @ 9.0| 36,700 @ 15.0
Maximum| 28,000 @ 15.0| 42,000 @ 22.5
Amount of High Capacity Cat-ion Resin Media (Cu. Ft.)| 1.0| 1.5
Efficiency per/Lb at minimum salt setting (Grains/Lbs Salt)| 4,330/1| 4,330/1
Max. Service Flow Rate (GPM)| 13.7| 16.9
Max. Pressure Loss at Max. Service (PSI)| 15| 15
Min. to Max. Working Pressure (PSI)| 30-100| 30-100
Min. to Max. Operating Temperature (ºF)| 33-100| 33-100
Max. Flow to Drain During Regeneration (GPM)| 5.3| 7.5
Electrical Requirements (volts-hertz)| 110-50/60| 110-50/60
Pipe Size| 1”| 1”

Total Dimensions:

| Media Tank and Valve| 10”W x 62”H| 13”W x 62”H
Brine Tank| 18”W x 33”H| 18”W x 40”H

1. Iron removal may vary depending on form of iron, pH and other local conditions. On waters that are prechlorinated, or where other pre-oxidation occurs, an iron precipitate can form that is too small to be filtered.
2. Unit not tested for capacity at these peak flow rates. Water quality may vary.

Cycle Times (in minutes)

MODEL| CSE-844 CSP- 844| CSE-948 CSP- 844| CSE-1044 CSP- 1044| CSE-1054 CSP- 1054| CSE-1252 CSP- 1252| CSE-1354 CSP- 1354| CSEC-835 CSPC- 835| CSEC-1035 CSPC- 1035| CSERC-1054 CSPRC- 1054| CSERC-1354 CSPRC- 1354
---|---|---|---|---|---|---|---|---|---|---
Brine Refill| 2| 3| 3| 4.5| 6| 7.5| 1.5| 3| 2.8| 4.5
Regenerant (lbs)| 3.4| 4.5| 4.5| 7.0| 9.0| 11.5| 2.3| 4.5| 4.5| 7
Service| 240| 240| 240| 240| 240| 240| 240| 240| 240| 240
The above sequence takes place prior to regeneration; therefore, minutes are not included in totals.
Backwash| 6| 8| 8| 8| 10| 10| 6| 8| 8| 8
Brine and Rinse| 40| 60| 60| 90| 90| 90| 40| 60| 90| 90
Rinse| 4| 4| 4| 4| 4| 4| 4| 4| 4| 4
Total| 50| 72| 72| 102| 104| 104| 50| 72| 102| 104

Manufacturer recommends the use of coarse solar salt in these water softeners. CSE and CSP -844, -948, -1044, -1054, -1252, -1354, CSEC and CSPC -835, -1035, and CSERC and CSPRC -1054 and -1354  softeners are certified by WQA against NSF/ ANSI Standard 44 for the reduction of hardness as verified and substantiated by test data. Only the efficiency-rated water softener models have a rated capacity of not less than 3,350 grains of total hardness exchange per pound of salt (based on NaCl) and shall not deliver more salt or be operated at a sustained maximum service flow rate greater than its listed rating. Efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve after the system has been installed. The operational efficiency is typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity. These water softeners are not intended to be used  for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

TC1 Specifications

1Capacity:*

(Grains/Lbs. NaCl)

| Minimum| 7,300 @ 3.2| 16,400 @ 6.1| 28,300 @ 9.5
Medium| 11,400 @ 9.3| 20,700 @ 12.4| 33,600 @ 15.9
Maximum| 11,800 @ 12.4| 22,600 @ 15.9| 36,900 @ 21.2
Amount of Media (Cu.Ft.)| 1.0| 1.5| 2.5
Maximum Water Hardness (GPG)| 20| 30| 40
2Maximum Iron and Manganese (PPM)| 8.0| 10.0| 15.0
3Minimum pH| 6.5| 6.0| 6.0
4Total pH Adjusted Water| 510| 510| 863
5Peak Flow Rate (GPM @ P-PSI)| 19.0 @ 8.3| 17.0 @ 7.8| 19.0 @ 7.6
Continuous Flow Rate (GPM @ P-PSI)| 9.0 @ 2.4| 9.0 @ 2.8| 9.0 @ 2.7
Water Pressure Range (PSI)| 25-100| 25-100| 25-100
Water Temp. (ºF)| 33-100| 33-100| 33-100
Electrical Requirements (volts-hertz)| 110-50/60| 110-50/60| 110-50/60
Pipe Size| 1”| 1”| 1”

Total Dimensions:

| Media Tank and Valve| 10”W x 52”H| 10”W x 62”H| 13”W x 62”H
Brine Tank| 18”W x 33”H| 18”W x 33”H| 18”W x 40”H

TC2 Specifications

1Capacity:*

(Grains/Lbs. NaCl)

| Minimum| 11,100 @ 3.2| 22,900 @ 6.1| 28,200 @ 9.3
Medium| 19,100 @ 9.3| 32,000 @ 12.4| 48,300 @ 15.9
Maximum| 20,300 @ 12.4| 34,800@ 15.9| 60,300 @ 26.5
Amount of Media (Cu.Ft.)| 1.0| 1.5| 2.5
Maximum Water Hardness (GPG)| 40| 60| 80
2Maximum Iron and Manganese (PPM)| 8.0| 10.0| 15.0
3Minimum pH| 7.0| 7.0| 7.0
4Total pH Adjusted Water| N/A| N/A| N/A
5Peak Flow Rate (GPM @ P-PSI)| 19.0 @ 9.3| 17.0 @ 9.1| 19.0 @ 8.6
Continuous Flow Rate (GPM @ P-PSI)| 9.0 @ 3.0| 8.0 @ 3.7| 9.0 @ 2.8
Water Pressure Range (PSI)| 25-100| 25-100| 25-100
Water Temp. (ºF)| 33-100| 33-100| 33-100
Electrical Requirements (volts-hertz)| 110-50/60| 110-50/60| 110-50/60
Pipe Size| 1”| 1”| 1”

Total Dimensions:

| Media Tank and Valve| 10”W x 52”H| 10”W x 62”H| 13”W x 62”H
Brine Tank| 18”W x 33”H| 18”W x 33”H| 18”W x 40”H

1. All TotalCare water conditioners are pre-factory set at medium salting.
   Note : Influent waters must be at least 3 GPG hardness and 80 TDS. A calcite or corosex unit may be needed for correct operation.

2. Combined iron and manganese removal varies depending on the form of iron, manganese, pH and other local conditions. On waters that are pre-chlorinated or where other pre-oxidation occurs, precipitated metal oxides may form that are too fine to be filtered.

3. The pH listed is the minimum for the influent water.

4. Optimum pH adjustment occurs at 3.0 gpm or less at maximum salt settings. Higher flow rates will produce less pH adjusted water.

5. Unit not tested for capacity at these flow rates. Water quality may vary

Cycle Times and Usage

MODEL| TC1- 1044| TC1- 1054| TC1- 1354| TC2- 1044| TC2- 1054| TC2- 1354
---|---|---|---|---|---|---
| MIN .| GAL .| MIN .| GAL .| MIN .| GAL .| MIN .| GAL .| MIN .| GAL .| MIN .| GAL .
Brine Refill| 6| 3| 10| 5| 12| 6| 6| 3| 10| 5| 12| 6
The above sequence takes place prior to regeneration; therefore, minutes are not included in totals
Backwash| 12| 38| 12| 50| 12| 90| 12| 38| 12| 50| 12| 62
Brine & Rinse| 72| 29| 90| 36| 90| 72| 72| 29| 90| 36| 90| 72
Rapid Rinse| 4| 13| 4| 17| 4| 30| 4| 13| 4| 17| 4| 21
Total| 88| 80| 106| 103| 106| 192| 88| 80| 106| 103| 106| 155

WaterCare® Water Conditioner and Softener Limited Warranty

Congratulations. You have purchased one of the  finest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, Water-Right® proudly warrants our WaterCare water conditioners and softeners to the original owner, at original installation location, when installed in accordance with Water-Right specifications from the date of original installation as follows:

• For the LIFETIME of the original owner: Media tank, except for damages due to freezing, high pressure (120 PSI and above), extreme temperature (100° F and above) or a vacuum on the system.
• For a period of TEN YEARS: Brine tank.
• For a period of FIVE YEARS: Complete valve.
• For a period of ONE YEAR: All other parts and components.

Any part found defective within the terms of this warranty will be repaired or replaced by the dealer at the manufacturer’s discretion. You pay only freight from our factory and local dealer charges. To obtain local warrantyservice, contact original dealer. If original dealer is unknown, contact Water-Right for authorized service dealer in your area. If no authorized dealer is located in your area, please ship defective part or component freight prepaid to: Water-Right, Inc. 1900 Prospect Ct. Appleton, Wisconsin 54914 Water-Right, at its discretion, will repair or replace the part or component at its expense and return part freight collect. The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes and in an equivalent manner and condition of the original installation and is owned by the original owner.

This warranty does not cover expendable or misapplied medias, or damages due to accident, fire, food, freezing, or any other Act of God. Water-Right is not responsible for damages due to change in water conditions, misapplication, misuse, neglect, vacuum, oxidizing agents, alteration, or lack of maintenance. No responsibility is assumed for loss of use of the unit, inconvenience, loss or damage to real or personal property or any incidental or consequential damages. Furthermore, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-potable water source. To the extent permitted by law, Water-Right disclaims all implied warranties, including without limitation warranties of merchantability and fitness for particular purpose; to the extent required by law, any such implied warranties are limited in duration to the period specified above for the specified components. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

QUICK REFERENCE GUIDE:

GENERAL OPERATION
When the system is operating, one of six displays will be shown:

1. Time of day/gpm
2. Flow rate
3. Vacation mode
4. Capacity remaining
5. Days to a regen
6. Dealer name and phone number
   Pressing NEXT will toggle between the six choices.

TO SET TIME OF DAY
In the event of a prolonged power outage, time of day flashes, indicating that this needs to be reset. All other information will be stored in memory no matter how long the power outage.

1. Accessed by pressing SET CLOCK.
2. Adjust hours with + and — buttons, AM/PM toggles at 12.
3. Press NEXT.
4. Adjust minutes with + and — buttons.
5. Press NEXT.
6. Adjust current day with + and — buttons.
7. Press  NEXT to complete and return to normal operation.

MANUAL REGENERATION

NOTE : For softeners, if brine tank does not contain salt, fill with salt and wait at least two hours before regeneration. If you need to initiate a manual regeneration, either immediately, or the same night at the preprogrammed time for regeneration (typically 2:00 AM), complete the following steps.

• For Immediate Regeneration:
  Press and hold REGEN until valve motor starts (typically 3 seconds).

• For Regeneration the same night:
  Press and release REGEN (notice that flashing “REGEN TODAY” appears).

ERROR
If the display toggles between “Error” and an error code (i.e. a number), call a service technician and report the error code.

BYPASS VALVE OPERATION
To shut off water to the system, position arrow handles as shown in the bypass operation diagram below. If your valve doesn’t look like the diagram below, contact your service technician for instructions on how to shut off water.

ADJUST HARDNESS, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER
For initial set-up or to make adjustments, please complete the following steps.

1. Accessed by pressing NEXT and + button simultaneously
2. Adjust hardness using + and — buttons
3. Press NEXT
4.  Adjust days between regenerations using + and — buttons
5. Press NEXT
6. Adjust time of regeneration hour with + and — buttons, AM/PM toggles at 12.
7. Press NEXT
8. Adjust time of regeneration minutes with + and — buttons
9. Press NEXT
10. Turn service alarm time ON with + and — buttons. Default is OFF.
11. Press NEXT twice
12. Turn service alarm gallons ON with + and — buttons. Default is OFF.
13. Press NEXT twice
14. Turn alarm buzzer ON or OFF with + and — buttons.
15. Press NEXT
16. Adjust alarm buzzer start time with + and — buttons.
17. Press NEXT
18. Adjust alarm buzzer end time with + and — buttons.
19. Press NEXT
20. Turn display backlight ON or OFF with + and — buttons. Default is ON.
21. Press NEXT to complete and return to normal operation.

Manufactured exclusively for WaterCare Dealers at: 1900 Prospect Court
Appleton, WI 54914
Phone:920-739-9401
Fax:920-739-9406

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