WATERCARE TC1-TW Twin Water Softeners and Conditioners Owner’s Manual
- August 19, 2024
- WATERCARE
Table of Contents
TC1-TW Twin Water Softeners and Conditioners
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Specifications
- Model: WaterCare Twin Water Softeners and Conditioners
- Quality: Precision built, high-quality product
- Function: Deliver conditioned water
Product Usage Instructions
Pre-Installation Instructions
The manufacturer has preset the water treatment unit’s sequence
of cycles, cycle times, salt dose, exchange capacity, and salt dose
refill time.
The Dealer Should:
- Fill out necessary information before installation
The Installer Should:
- Ensure proper installation according to the manual
The Homeowner Should:
- Study the manual carefully before use
- Contact the local dealer for any questions
General Operating Displays & Navigation
During normal operation, the default user displays are time of
day and gallons per minute. Additional optional displays include
flow rate, vacation mode, capacity remaining, and days to a
regeneration. Pressing the NEXT button cycles through the available
operating displays.
Double Regeneration
To initiate a double regeneration:
-
Press the REGEN button once. REGEN TODAY will flash on the
display. -
Press and hold the REGEN button for three seconds until a
regeneration begins.
The valve will regenerate once more during the preset time after
completing the immediate regeneration.
Bypass Valve
The bypass valve consists of two plug valves with red
arrow-shaped handles for different flow positions:
- NORMAL OPERATION POSITION: Water flows through the control
valve for normal operation.
FAQ
Q: How often should the water softener be regenerated?
A: The water softener should be regenerated as per the preset
program. Double regeneration can be initiated if required.
Q: What should I do if I encounter issues with the
display?
A: If you encounter display issues, refer to the manual for
troubleshooting steps or contact your local dealer for
assistance.
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Installation Instructions & Owner’s Manual
TotalCare®, CareSoft Elite® and CareSoft Pro® Series
Twin Water Softeners and Conditioners
For Models: · TC1-TW · TC2-TW · CSE-TW · CSP-TW · CSERC-TW · CSPRC-TW
TABLE OF CONTENTS
Preinstallation Instructions for Dealers . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 3 Bypass Valve . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 5 Programming Procedures . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Operating Displays
and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 10 Start-up Instructions . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 13 Replacement Parts . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 20 Specifications . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 31 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 34
YOUR WATER TEST
Hardness __ gpg Iron __ ppm pH
_ number *Nitrates __ ppm
Manganese ____ ppm Sulphur _ yes/no
Total Dissolved Solids ____
*Over 10 ppm may be harmful for human consumption. Water conditioners do not remove nitrates or coliform bacteria, this requires specialized equipment.
Look for our WaterCare instructional videos on
PRODUCT INFORMATION
Installing Dealer must fill out this information prior to unit installation
MODEL NUMBER SERIAL NUMBER DEALER INFORMATION:
Your WaterCare twin water softeners and conditioners are precision built, high quality products. These units will deliver conditioned water for many years to come, when installed and operated properly. Please study this manual carefully and understand the cautions and notes before installing. This manual should be kept for future reference. If you have any questions regarding your water conditioner, contact your local dealer.
PRE-INSTALLATION INSTRUCTIONS
The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time.
THE DEALER SHOULD…
THE INSTALLER SHOULD…
·Read this page and guide the installer regarding hardness, day override, time of regeneration, service alarm, and buzzer alarm settings prior to installation.
·Program installer settings including hardness, day override, time of
regeneration, service alarms, and buzzer alarm.
·Read Operating Displays and Maintenance section.
·Set the time of day
·Read Power Loss and Error Display section.
·Ensure that system and installation are in compliance with all state and local laws and regulations
THE HOMEOWNER SHOULD…
·Read Programming Procedures section.
·Read Operating Displays and Maintenance section.
GENERAL OPERATING DISPLAYS & NAVIGATION
During normal operation, the default user displays are “time of day” and
“gallons per minute”. Flow rate, vacation mode, capacity remaining, and days
to a regeneration are optional displays. For more explanation, consult the
“operating displays and maintenance section”. Pressing the NEXT button on a
general operating screen will cycle through the available operating displays.
In any screen other than a general operating display, the NEXT button will
proceed to the next step, the REGEN button will return to a previous step, and
the CLOCK button will return to the general operating displays. Any changes
made prior to the exit will be incorporated. If no buttons are pressed within
five minutes, the display will return to the general operating displays.
DOUBLE REGENERATION
Two generations within 24 hours are possible with a return to the preset
program. To initiate a double regeneration: 1. Press the REGEN button once.
“REGEN TODAY” will flash on the display. 2. Press and hold the REGEN button
for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will
regenerate once more during the preset time.
3
BYPASS VALVE
The bypass valve is typically used to isolate the control valve from the
plumbing system’s water pressure in order to perform control valve repairs or
maintenance. The 1″ full flow bypass valve incorporates four positions,
including a diagnostic position that allows a service technician to have
pressure to test a system while providing untreated bypass water to the
building. Be sure to install bypass valve onto main control valve before
beginning plumbing or make provisions in the plumbing system for a bypass. The
bypass body and rotors are glass-filled Noryl® and the nuts and caps are
glass-filled polypropylene. All seals are self-lubricating EPDM to help
prevent valve seizing after long periods of non-use. Internal “O” Rings can
easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated
independently by red arrow shaped handles. The handles identify the direction
of flow. The plug valves enable the bypass valve to operate in four positions.
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the
direction of flow indicated by the engraved
arrows on the control valve. Water flows through the control valve for normal
operation of a water softener or filter. During the regeneration cycle this
position provides regeneration water to the unit, while also providing
untreated water to the distribution system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the
bypass. The system is isolated from the water
pressure in the plumbing system. Untreated water is supplied to the building
(Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and
the outlet handle points to the center of bypass
valve. Untreated supply water is allowed to flow to the system and to the
building, while not allowing water to exit from the system to the building
(Fig. 3). This allows the service technician to test the unit and perform
other functions without disrupting the water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the
normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass
valve and the outlet handle points away from the
control valve. The water is shut off to the building. The water treatment
system will depressurize upon opening a tap in the building. A negative
pressure in the building combined with the unit being in regeneration could
cause a siphoning to the building. If water is available on the outlet side of
the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a
plumbing cross-connection somewhere in the building).
NORMAL OPERATION POSITION
“TREATED” WATER EXITS
SUPPLY WATER ENTERS
BYPASS POSITION
SUPPLY WATER EXITS
SUPPLY WATER ENTERS
DIAGNOSTIC POSITION
SUPPLY WATER EXITS
SUPPLY WATER ENTERS
SHUT OFF POSITION
NO WATER EXITS
SUPPLY WATER IS SHUT OFF
TO THE HOUSE AND THE VALVE
FIGURE 1
FIGURE 2
FIGURE 3
FIGURE 4
4
INSTALLATION
GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or
bypass are designed to accommodate minor plumbing misalignments. There is a
small amount of “give” to properly connect the piping, but the water treatment
unit is not designed to support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone
anywhere. A silicone lubricant may be used on black “O” Rings, but is not
necessary. Avoid any type of lubricants, including silicone, on red or clear
lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used
on the threads of the 1″ NPT inlet and outlet and on the threads for the drain
line connection. Teflon® tape is not used on the nut connections or caps
because “O” Ring seals are used. The nuts and caps are designed to be
unscrewed or tightened by hand or with the special plastic Service Wrench, #
100249864 (CV3193-02). If necessary, pliers can be used to unscrew the nut or
cap. Do not use a pipe wrench to tighten nuts or caps. Do not place
screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS · Water pressure 30-100 psi · Water temperature 33-100°F (0.5-37.7°C) · Electrical 115/120V, 60Hz uninterrupted outlet
· Current draw is 0.5 amperes · The plug-in transformer is for dry locations only
OVERHEA OUTSIDE TAP OVERHEA OUTSIDE TAP
COLD HOT
10 FEET
GROUND STRAP
SHUTOFF VALVE
D
VIEW
OUT
OF BYP
IN
COLD HOT
10 FEET
GROUND STRAP
SHUTOFF VALVE
D
VIEW
OUT
OF BYP
IN
ASS VALVE ASS VALVE
WATER HEATER
WATER HEATER
PRESSURE TANK
TO DRAIN
TO DRAIN
WATER METER
WATER SUPPLY
WELL WATER INSTALLATION
WATER SUPPLY
MUNICIPAL INSTALLATION
1. The distance between the drain and the water conditioner should be as short as possible (see #9).
2. Since salt must be added periodically to the brine tank, it should be in an easily accessible location.
3. The media tanks should be installed on a firm, level surface (above or below grade).
4. It is NOT recommended to install any water treatment unit with less than 10 feet of piping between its outlet and the inlet of a water heater.
CAUTION: To protect the unit in the event of a hot water heater backup, the manufacturer recommends the use of an expansion tank on the outlet side of the unit (see diagram).
5. Do not locate unit where it or its connections (including the drain and
overflow lines) will ever be subjected to temperatures under 33°F.
6. Do not subject the tank to any vacuum as this may cause an “implosion” and
could result in leaking. If there is a possibility a vacuum could occur,
please make provision for a vacuum breaker in the installation.
7. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control
valve before beginning plumbing. (See installation picture to right. Be sure
bypass is connected to treated water inlet and outlet.) If it is desired to
bypass outside hydrants, a cold water kitchen sink, or other locations,
provisions should be made at this time. Install an inlet shutoff valve and
plumb to the unit’s bypass valve inlet located at the right front as you face
the unit. There are a variety of installation fittings available. They are
listed under the Installation Fitting Assemblies section of the manual. When
assembling the installation fitting package (inlet and outlet), connect the
fitting to the plumbing system first and then attach the nut, split ring and
“O” Ring. Heat from soldering or solvent cements may damage the nut, split
ring or “O” Ring. Solder joints should be cool and solvent cements should be
set before installing the nut, split ring and “O” Ring. Avoid getting solder
flux, primer, and solvent cement on any part of the “O” Rings, split rings,
bypass valve or control valve. If the building’s electrical system is grounded
to the plumbing, install a copper grounding strap from the inlet to the outlet
pipe. Plumbing must be done in accordance with all applicable local codes.
5
INSTALLATION
8. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a
home’s cold water piping (such as a copper plumbing system), install a ground
clamp or jumper wiring.
NOTE: If replacing an existing unit, also replace the ground clamps/wire. If
removing a unit, replace the piping with the same type of piping as the
original to assure plumbing integrity and grounding.
GROUND STRAP
SHUTOFF VALVE
9. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder
joints near the drain must be done prior to connecting the drain line flow control fitting. Leave
at least 6″ between the drain line flow control fitting and solder joints. Failure to do this could cause interior damage to the flow control. Install a 1/2″ I.D. tube to the Drain Line Assembly in
GROUND STRAP
accordance with plumbing regulations or discard the tubing nut and use the 3/4″ NPT fitting for
rigid pipe (recommended). If the backwash rate is greater than 7 gpm, use a 3/4″ drain line. Where the drain line is elevated but empties into a
drain below the level of the control valve, form a 7″ loop at the discharge end of the line so that the bottom of the loop is level with the drain
connection on the control valve. This will provide an adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem.
Be sure adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead sewer line, a sink-type trap must
be used with appropriate air gap (see drawing). Run drain tube to its discharge point in accordance with plumbing codes. Pay special attention
to codes for air gaps and anti-siphon devices.
CAUTION: Never insert a drain line into a drain, sewer line, or trap. Always allow an air gap of 1-1/2″ or twice the pipe diameter, whichever is greater, between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the softener.
1. Floor Drain
2. Standpipe
3. Laundry Tub
TYPICAL DRAIN LINE INSTALLATIONS
10. SAFETY BRINE TANK CONNECTION: Install the 3/8″ O.D. polyethylene tube from the Refill Elbow to the Brine Safety Float valve in the brine tank.
ConnectionatRefillElbowonthecontrolvalve ConnectionatRefillElbowonthecontrolvalve (with optional chlorine generator)
Connection at Brine Safety Float in brine tank
11. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow could damage furnishings or the building structure. Your unit is equipped with a brine tank safety float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction, however, an overflow line connection will direct the “overflow” to the drain instead of spilling on the floor where it could cause considerable damage. This fitting is an elbow on the side of the brine tank. Attach a length of 1/2″ I.D. tubing to fitting and run to drain. Do not elevate overflow line higher than 3″ below bottom of overflow fitting. Do not connect this tube into the drain line of the control valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub. The overflow line is a gravity drain and cannot run higher than the initial drain point. Allow an air gap as per the drain line instructions.
6
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PROGRAMMING PROCEDURES:
1 . Set Time of Day
Typically, time of day should only need to be set after extended power outages
or when daylight saving time begins or ends or after the battery has been
replaced. If an extended power outage occurs, the time of day will flash on
and off indicating that the time should be reset. To set the clock:
STEP 1 Press the CLOCK button.
STEP 2 Set the hour of the day using + or buttons. AM/PM toggles after 12.
Press NEXT to go to step 3. STEP 3 Set the minutes using + or buttons.
Press NEXT to go to step 4 or REGEN to return to previous step. STEP 4 Set
the day of the week using + or buttons. Press NEXT to exit clock setting or
REGEN to return to previous step.
1
2 TI ME
HOUR
3 TI ME
MI NUTES
4 CURRENT DAY
2:00 SET
AM
2:00 SET
AM
SET MON
2 . Programming 1
2 WATER HARDNES S
SET
20 GR
3 DAYS BETWEEN REGEN
SET
OFF
4 REGEN I MMEDI ATE
ON ZEROGAL
5 S ERVI CE ALARM
SET
OFF GAL
6 S ERVI CE ALARM
SET
OFF YR
Return to general display.
The manufacturer has preset the unit so that the gallons between regenerations
will be automatically calculated after the hardness is entered. Press NEXT to
cycle to the next step or REGEN to return to the previous step.
STEP 1 Press and hold the NEXT and + buttons simultaneously for 3 seconds.
STEP 2 HARDNESS: Use the + or buttons to adjust the hardness value in
grains per gallons. Adjustable
from 1 to 150 gpg in 1 grain increments (default setting is 20). The hardness
value is based on the actual compensated hardness of the water and must be set
by an authorized dealer following an on-site water analysis. Adjusting the
number will only impact the frequency of regeneration and will not alter or
affect the hardness of the water treated by the unit.
Note: If a resin media is used, increase the grains per gallon if soluble iron
is present (1 ppm = 4 gpg). This screen will not display if “FILTER” mode is
selected.
STEP 3 DAYS BETWEEN REGENERATION (DAY OVERRIDE): Use the + or buttons to
adjust the day
override. Adjustable from 1-28 days or OFF. The manufacturer has factory set
OFF as the default for Twin units. The Day Override value represents the
maximum number of days between regenerations. If any number is set (1-28
days), a regeneration will be scheduled for that day if the gallon capacity
has not been met. If OFF is set, the unit will only initiate a regeneration
once the gallon capacity has been met.
STEP 4 IMMEDIATE REGENERATION: The manufacturer has set the regeneration to
occur when zero gallons remain. When this occurs, the standby tank will switch
into service and provide treated water while the tank requiring regeneration
will start this process.
STEP 5 SERVICE ALARM GALLONS: Use the + or buttons to schedule a service
alarm by gallons. Adjustable
in 100 gallon increments or OFF. The manufacturer has factory set OFF as the
default. This feature is typically set by the installing dealer to warn the
homeowner that service is required after a number of gallons have been
consumed. If the feature is active, a specific gallon amount will appear. For
more information regarding how to set service alarms, the installer should
consult the master programming guide that corresponds to the unit being
installed. Press the NEXT button three times to advance to the next screen.
STEP 6 SERVICE ALARM TIME: Use the + or buttons to schedule a service
alarm in years. Adjustable in .25
year increments or OFF. The manufacturer has factory set OFF as the default.
This feature is typically set by the installing dealer to warn the homeowner
that service is required after an amount of time has passed. If the feature is
active, a specific number of days will appear. For more information regarding
how to set service alarms, the installer should consult the master programming
guide that corresponds to the unit being installed. Press the NEXT button
three times to advance to the next screen.
8
PROGRAMMING PROCEDURES:
7 ALARM BUZZER
SET
ON
ALARM BUZZER S TART
6:00 SET
AM
ALARM BUZZER END
SET 10:00 PM
STEP 7 ALARM BUZZER: Use the + or buttons to turn the alarm ON or OFF.
Unit is set to ON by default.
Alarm will sound after a regeneration warning the owner of possible valve
errors or other issues. This alarm is a short 0.5 second burst every 3
seconds. When alarm buzzer is set to ON, pressing the NEXT button proceeds to
the Alarm Start Time screen. This feature allows the installer to choose a
time when the owner will be home or awake to hear the alarm.
BUZZER START TIME: Press the + or buttons to select the hour when the buzzer
should begin sounding.
AM/PM toggles after 12. Default setting is 6:00 a.m.
BUZZER STOP TIME: Press the + or buttons to select the hour when the buzzer
should stop sounding.
AM/PM toggles after 12. Default setting is 10:00 p.m.
STEP 8 BACKLIGHT DISPLAY CONTROL: Use the + or buttons to turn the
backlight setting ON or OFF. If unit
is set to OFF, the backlight will turn off after 5 minutes of inactivity.
Press NEXT to return to General Display.
8 LI GHT NORMALLY
SET
ON
Return to general display.
9
START-UP INSTRUCTIONS
FLUSHING OF SYSTEM: To flush the system of any debris and air after
installation is complete, please perform the following steps:
1. Rotate bypass handles to the bypass mode (Fig. 2 on page 4) . 2. Turn on
inlet water and check for leaks in the newly installed plumbing. 3. Fully open
a cold water faucet, preferable at a laundry sink or bathtub without an
aerator. 4. Wait two to three minutes or until water runs clear, then turn
water off and follow start-up instructions.
Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will vary depending on the unit size as set from the factory.
Name of Cycle
Description
BACKWASH
BACKWASH
REGENERANT DRAW DOWN
BRINE DRAW AND SLOW RINSE
RINSE
RAPID RINSE
FILL
BRINE TANK FILL
1. With the softener in the bypass mode (Fig. 2 on page 4) and the control
valve in normal operation where the display shows either the time of day or
the gallons remaining, manually add 8″ of water to the regenerant tank.
NOTE: If too much water is put into the brine tank during softener start up,
it could result in a “salty water” complaint after the first regeneration.
During the first regeneration, the unit will draw out the initial volume of
brine/regenerant and refill it with the correct, preset amount.
2. With the softener in bypass mode, press and hold the button until the motor starts. Release button. The display will read “Pend 0” for about three seconds while the system transfers from one tank to another. After the transfer is complete, the valve will automatically advance to the “Backwash” position. Once the valve has stopped in this position, unplug the transformer so that the valve will not cycle to the next position. Open the inlet handle of the bypass valve very slightly, allowing water to fill the tank slowly in order to expel air from the tank.
CAUTION: If water flows too rapidly, there will be a loss of media to the
drain.
3. When the water is flowing steadily to the drain, clear and without the
presence of air, slowly open the inlet valve. Restore power and momentarily
press the button to advance the control to the “BRINE” position.
4. With the bypass now in diagnostic mode (Fig. 3 on page 4), check to verify
that water is being drawn from regenerant tank with no air leaks or bubbles in
the brine line. There should be a slow flow to the drain. Disconnect brine
line from the safety float valve in the brine tank and check for a vacuum.
After proper confirmation, reconnect brine line, making sure to tighten
securely.
5. Momentarily press again until the display reads “RINSE.” There should be a
rapid flow to the drain. Unplug transformer to keep the valve in the “RINSE”
position. Allow to run until steady, clear and without air. While the unit is
rinsing, load the brine tank with water softener salt (refer to Brine Tank
Maintenance and Salt section). Restore power.
6. Push again and the unit will advance to the “Brine Refill” position. Check
to make sure the brine tank is refilling. The flow rate is usually .5 gpm for
all residential and light commercial applications.
7. Push and the unit will return to normal operation.
8. Place unit into bypass mode again (see Fig. 2 on page 4) and press and
hold the regen button to allow control valve to transfer to the second tank.
Follow steps 2-7 to now expel air from this tank.
9. When finished expelling air from second tank, return bypass handles to
normal operating position (see Fig. 1 on page 4). The unit is now online and
soft water is available for use.
10. CONDITIONING OF MEDIA To flush any remaining debris and air from the
system again: 1. Fully open a cold water faucet, preferably at a laundry sink
or bathtub without an aerator. 2. Wait two to three minutes or until water
runs clear, then turn water off. 3. Turn on hot water and check for air, then
turn water off after air is discharged.
11. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE: At this time, it
is advised to sanitize the softener: 1. Open brine tank and remove brine well
cover. 2. Pour 1 oz. of household bleach into the softener brine well. NOTE:
Avoid pouring bleach directly onto the safety float components in the brine
well. 3. Replace brine well cover.
Unit sanitizing will be complete when the first cycle is run and the bleach is
flushed from the softener.
12. Check time of day. Start-up is now complete.
10
OPERATING DISPLAYS AND MAINTENANCE:
1 . GENERAL OPERATION: When the system is operating, one of six displays may be shown and will alternate with the installing dealer’s name and phone number for future service. Pressing NEXT will alternate between the displays.
1. Time of Day Screen: Displays the current time of day, the day of the week,
and flow rate. Letter indicates which tank is in service. 2. Flow Rate Screen:
Displays the current treated water flow rate through tank A or B in Gallons
Per Minute. 3. Vacation Mode Screen: Allows the system to be “shut down” when
there will be no water usage for an extended period of time. 4. Capacity
Remaining Screen: Displays the amount of gallons of treated water remaining
for the tank in service until the system triggers a
regeneration and switches to the other tank. 5. Days to a Regen Screen:
Displays the number of days until the system triggers a regeneration. Based on
the days override value. 6. Dealer Name Screen: Displays dealer specific name
and phone number. This scrolling display will only appear if set by the
dealer.
1 TI ME OF DAY
MON
A GPM 2:40 PM
22 F LOW RATE
A 8.0GPM
3 ON VACATI ON
NO
4 CAP ACI TY REMAI NI NG
8 1600 GPM
GAL
5 DAYS TO A REGEN
A GP M
3
6 P HONE NUMBER
DEALER NA
2 . VACATION MODE: This feature may be used to “shut down”the system for a
period of time by preventing the unit from regenerating. The
manufacturer has factory set “OFF” as the default. Turn feature “OFF” or “ON”
using the + or buttons. When turned “ON”, the unit will remain
in Vacation Mode until it is exited. There are two ways that a unit can exit
Vacation Mode:
Manually: The user may manually exit Vacation Mode by changing the setting
from “ON” to “OFF”. Once switched off, a delayed regeneration will queue for
that night. Vacation mode may also be manually exited by holding the REGEN
button to force an immediate regeneration.
Automatically: The unit will automatically exit Vacation Mode once water usage
has resumed. After fifty gallons of water is used, the unit will set to resume
normal operation and a delayed regeneration will queue for that night.
NOTE: In some instances, if a regeneration has been queued and the unit is
taken out of Vacation Mode (manually or automatically), the unit will trigger
an immediate regeneration instead of a delayed regeneration. For example, if
the unit’s maximum Days
Between Regeneration is reached while the unit is in Vacation Mode, an
immediate regeneration will trigger as soon as the unit is taken out of
Vacation Mode.
CAUTION: Depending on the severity of water conditions and the length of no water usage, it may not be recommended to use this feature. Please contact dealer or manufacturer for more information.
3 . REGENERATION MODE: Typically a twin system regenerates when the capacity of the tank
Current Regen
providing treated water reaches zero remaining gallons. At this time, the online tank will transfer and Cycle Stage
BACKWASH
put the standby tank online so there is no disruption of treated water. Once this transfer is complete, the depleted tank will regenerate and return to standby mode ready to enter service upon depletion of capacity of other tank. This two tank configuration provides for a continuous, uninterrupted supply
Time Remaining in Stage
8:22
of conditioned water at all times. When the system begins to regenerate, the display will change to
REGENERATION MODE
include information about the step of the regeneration process and the time remaining for that step to
be completed. The system will run through all remaining steps automatically and will reset to provide
treated water when the regeneration process has been completed.
4 . MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit
before the control valve calls for it. This may be needed if the system has
been operating without salt for an extended period of time.
· To initiate a manual regeneration immediately, press and hold the REGEN
button for three seconds. The system will begin to regenerate immediately.
This command cannot be canceled.
Once a manual regeneration is initiated, the unit will transfer to the second
tank in order to supply conditioned water. Upon transfer, the depleted tank
will begin its regeneration.
REGEN TODAY and TIME OF DAY will flash alternately if a regeneration is expected tonight.
REGEN TODAY
MON
8 GPM 2:40 PM
MANUAL REGEN
11
OPERATING DISPLAYS AND MAINTENANCE:
5 . POWER LOSS AND BATTERY REPLACEMENT: If an extended power outage occurs, the control valve will retain the time of day settings until the board’s battery is depleted. Once the battery is depleted, the display will appear dark and absent of any information. If this occurs, following these steps will determine if the problem is a low battery or a board failure.
To determine if the battery is depleted: 1. Remove valve cover. Disconnect power from PC Board at the four pin connector at the bottom of the board.
2. Wait five minutes for board to de-energize. Remove battery with a non- conductive/non-metallic material. Reference the Parts Breakdown section of this manual for location.
3. Wait five minutes for board to de-energize.
4. With the battery out, re-connect the power supply to the board. The board’s display should begin to show information.
BATTERY REPLACEMENT
This indicates that the board is operating correctly. If the display does not work, call installing dealer for service.
5. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores. Plug unit back into outlet.
It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board.
6. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance).
If these procedures do not remedy the problem, please consult the installing dealer for service.
6 . ERROR MESSAGE: If the word “ERROR” appears and flashes alternately with
the dealer name and phone
number, record the ERRORnumber and contact your servicing dealer promptly.
This indicates that the control valve was not able to function properly.
CALL FOR SERVI CE
ERROR 106
ERROR SCREEN
7 . BRINE TANK MAINTENANCE AND SALT: Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times. Without proper salt levels, the water softener may not operate properly.
Because “typical” settings of this water softener include a dry salt storage
feature (a small amount of water in brine tank between regeneration), the
manufacturer recommends the use of solar salt for best results. The brine tank
is manufactured for the use of solar, pellets or rock salt.Do not use block
salt. If pellet or rock salt is
used, a cleaning of the brine tank every six months is recommended. If the dry
salt storage feature is not being
utilized, block salt may be used.
CAUTION: With some models the manufacturer does NOT recommend the use of any resin cleaners, nor placing any resin cleaners into the brine tank. Furthermore, do not use any salt that indicates it is an iron cleaning salt or that contains any cleaning additives. This may be harmful to the water softener and for human consumption. Consult dealer for proper cleaning instructions.
8 . CHECK SALT INDICATOR AND AUDIBLE ALARM: This control valve is equipped with a low salt warning to alert homeowners that the system is operating in a low salt condition. This usually indicated that the salt level in the brine tank is too low to operate properly. If “CHECK SALT” appears on the screen, there will usually be an audible alarm that sounds also (if turned on), alerting you to these conditions.
CHECK
SALT
SALT ALARM SCREEN
TO TURN OFF ALARM: If the audible alarm sounds due to a low salt condition, press any button on the face of the control valve to turn off. If the salt is not added to the brine tank before the next regeneration, the CHECK SALT indicator will alarm again. This will repeat until the problem is corrected.
12
TROUBLESHOOTING GUIDE
PROBLEM
1 . No display on PC board .
CAUSE
CORRECTION
A. Depleted battery.
A. See Operating Display and Maintenance section.
B. Control valve power adapter not plugged into outlet or power cord end not connected to PC board connection.
B. Plug power adapter into outlet or connect power cord end to PC board connection.
C. Improper power supply.
C. Verify proper voltage is being delivered to PC board.
D. Defective power adapter.
D. Replace power adapter.
E. Defective PCboard. F. No power at electric outlet.
E. Replace PC board. F. Repair outlet or use working outlet.
2 . PC board does not display correct time of day .
A. Power adapter plugged into electric outlet controlled by light switch.
A. Use uninterrupted outlet.
B. Tripped breaker switch and/or tripped GFI.
B. Reset breaker switch and/or GFI switch.
C. Power outage.
C. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
D. Defective PC board.
D. Replace PC board.
A. Bypass valve in bypass position.
3 . Display does not indicate that water is flowing . Refer to user instructions for how the display indicates water is flowing .
B. Meter is not connected to meter connection on PC board.
C. Restricted/stalled meter turbine.
D. Meter wire not installed securely into three pin connector.
E. Defective meter.
F. Defective PC board.
A. Turn bypass handles to place bypass in service position.
B. Connect meter to three pin connection labeled METER on PC board.
C. Remove meter and check for rotation or foreign material.
D. Verify meter cable wires are installed securely into three pin connector
labeled METER.
E. Replace meter.
F. Replace PC board.
A. Power outage.
4 . Control valve
regenerates at wrong time of day .
B. Time of day not set correctly.
C. Time of regeneration set incorrectly.
D. Control valve set at immediate regeneration.
A. Reset time of day. If PC board has battery back up present the battery may
be depleted. See front cover and drive assembly drawing for instructions.
B. Reset to correct time of day.
C. Reset regeneration time.
D. Check programming setting and reset to DELAYED (for a delayed regen time).
5 . Time of day flashes on and off .
A. Power outage.
A. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
6 . Control valve does
A. Broken drive gear or drive cap assembly.
not regenerate
automatically when the correct button(s) is
B. Broken piston rod.
pressed and held .
For timeclock valves
the buttons are + or .
C. Defective PC board.
For all other valves the
button is REGEN .
D. Cover installed incorrectly.
A. Replace drive gear or drive cap assembly. B. Replace piston rod. C. Defective PC board. D. Reinstall cover.
13
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
CORRECTION
A. Bypass valve in bypass position.
7 . Control valve does not regenerate automatically but
B. Meter is not connected to meter connection on PC board.
does when the correct button(s) is depressed
C. Restricted/stalled meter turbine.
and held . For timeclock valves the
buttons are + or .
D. Incorrect programming. E. Meter wire not installed securely into three
For all other valves the pin connector.
button is REGEN .
F. Defective meter.
G. Defective PC board.
A. Turn bypass handles to place bypass in service position.
B. Connect meter to three pin connection labeled METER on PC board.
C. Remove meter and check for rotation or foreign material.
D. Check for programming error.
E. Verify meter cable wires are installed securely into three pin connector
labeled METER.
F. Replace meter.
G. Replace PC board.
8 . Hard or untreated water is being delivered .
A. Bypass valve is open or faulty. B. Media is exhausted due to high water
usage.
C. Meter not registering.
D. Water quality fluctuation. E. No regenerant or low level of regenerant in
regenerant tank. F. Control fails to draw in regenerant.
G. Insufficient regenerant level in regenerant tank.
H. Damaged seal/stack assembly/piston. I. Control valve body type and piston
type
mix matched. J. Fouled media bed.
A. Fully close bypass valve or replace. B. Check program settings or
diagnostics for abnormal
water usage. C. Remove meter and check for rotation or
foreign material. D. Test water and adjust program
values accordingly.
E. Add proper regenerant to tank.
F. Refer to Troubleshooting Guide number 12.
G. Check refill setting in programming. Check refill flow control for
restrictions or debris and, if necessary, replace.
H. Replace seal/stack assembly and/or piston.
I. Verify proper control valve body type and piston type match.
J. Replace media bed.
A. Improper refill setting.
9 . Control valve uses B. Improper program settings. too much regenerant . C.
Control valve regenerates frequently.
A. Check refill setting.
B. Check program setting to make sure they are specific to the water quality
and application needs.
C. Check for leaking fixtures that may be exhausting capacity or system is
undersized.
A. Low water pressure.
10 . Residual regenerant being delivered to B. Incorrect, damaged, or
restricted injector. service .
C. Restricted drain line.
11 . Excessive water in regenerant tank .
A. Improper program settings. B. Plugged injector. C. Drive cap assembly not
tightened in properly. D. Damaged seal/stack assembly/piston.
E. Restricted or kinked drain line.
F. Plugged backwash flow controller.
G. Missing refill flow controller.
H. Brine tube not inserted properly into brine elbow in brine tank.
A. Check incoming water pressure water pressure must remain at minimum of 25
psi.
B. Replace injector with correct size for the application.
C. Check drain line for restrictions or debris and remove any obstructions.
A. Check refill setting. B. Remove injector and replace.
C. Re-tighten the drive cap assembly.
D. Replace seal/stack assembly and/or piston. E. Check drain line for
restrictions or debris and or
unkink drain line. F. Remove backwash flow controller and replace, if
necessary. G. Install refill flow controller.
H. Install tube all the way into elbow.
14
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
A. Injector is plugged.
B. Faulty regenerant piston.
C. Regenerant line connection leak.
12 . Control valve fails to D. Drain line restriction or debris cause excess back
draw in regenerant .
pressure.
E. Drain line too long or too high.
F. Low water pressure.
13 . Water running to drain .
A. Power outage during regeneration.
B. Damaged seal/stack assembly. C. Piston assembly failure. D. Drive cap
assembly not tightened in properly.
A. Motor not inserted full to engage pinion, motor wires broken or disconnected.
14 . E1, Err 1001, Err 101 = Control unable to sense motor movement .
B. PC board not properly snapped into drive bracket.
C. Missing drive gears. D. Motor does not drive/run. E. Viewing eye or encoder is blocked or damaged.
A. Foreign material is lodged in control valve.
15 . E2, Err 1002,
B. Mechanical binding.
Err 102 = Excessive
Motor Draw .
CORRECTION
A. Remove injector and replace.
B. Replace regenerant piston.
C. Inspect regenerant line for air leak.
D. Inspect drain line and remove to correct restriction.
E. Shorten length and or height.
F. Check incoming water pressure water pressure must remain at minimum of 25
psi.
A. Upon power being restored control will finish the remaining regeneration
time. Reset time of day. If PC board has battery back up present the battery
may be depleted. See front cover and drive assembly drawing for instructions.
B. Replace seal/stack assembly.
C. Replace piston assembly.
D. Re-tighten the drive cap assembly.
A. Disconnect power, make sure motor is fully engaged, check for broken wires,
make sure two pin connector on motor is connected to the two pin connection on
the PC board labeled MOTOR. Press NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position or disconnect power supply from PC
board for 5 seconds and then reconnect.
B. Properly snap PC board into drive bracket and then Press NEXT and REGEN
buttons for 3 seconds to resynchronize software with piston position or
disconnect power supply from PC board for 5 seconds and then reconnect.
C. Replace missing gears.
D. Replace motor.
E. clear viewing eye on board, on drive bracket, or replace PC board if no
debris is found.
A. Open up control valve and pull out piston assembly and seal/stack assembly
for inspection. Press NEXT and REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power supply from PC board for 5
seconds and then reconnect.
B. Check piston and seal/stack assembly, check reduction gears, check drive
bracket and main drive gear interface. Press NEXT and REGEN buttons for 3
seconds to resynchronize software with piston position or disconnect power
supply from PC board for 5 seconds and then reconnect.
C. Drive cap too loose.
C. Completely tighten drive cap assembly.
D. Drive cap not “clicked” into backplate.
D. Verify that backplate is properly “clicked” into place.
15
TROUBLESHOOTING GUIDE
PROBLEM
16 . E3, Err 1003, Err 103 = Control valve motor ran too long and was
unable to find the next cycle position .
CAUSE
A. Drive bracket not snapped in properly and out enough that reduction gears
and drive gear do not interface.
CORRECTION
A. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3
seconds to resynchronize software with piston position or disconnect power
supply from PC board for 5 seconds and then reconnect.
A. Snap drive bracket in properly then Press
17 . E4, Err 1004, Err 104 = Control valve motor ran too long and timed out
A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface.
NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
trying to reach home
position .
B. Piston not connected to drive cap.
B. Connect or replace (if damaged) piston/drive cap.
A. Control valve programmed for ALT A or B, nHbP, SEPS, or AUX MAV with out having a MAV or NHBP valve attached to operate that function.
18 . Err 1006, Err 106,
Err 116 = MAV/
SEPS/ NHBP/ AUX MAV valve motor B. MAV/NHBP motor wire not connected to
ran too long and
PC board.
unable to find
the proper park
position .
Motorized Alternating Valve = MAV
Separate Source = SEPS
C. MAV/NHBP motor not fully engaged with reduction gears.
No Hard Water Bypass = NHBP
Auxiliary MAV = AUX MAV
D. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor.
A. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with
piston position or disconnect power supply from PC board for 5 seconds and
then reconnect. Then reprogram valve to proper setting.
B. Connect MAV/NHBP motor to PC board two pin connection labeled DRIVE. Press
NEXT and REGEN buttons for 3 seconds to resynchronize software with piston
position or disconnect power supply from PC board for 5 seconds and then
reconnect.
C. Properly insert motor into casing, do not force into casing Press NEXT and
REGEN buttons for 3 seconds to resynchronize software with piston position or
disconnect power supply from PC board for 5 seconds and then reconnect.
D. Replace piston and stack assemblies. Press NEXT and REGEN buttons for 3
seconds to resynchronize software with piston position or disconnect power
supply from PC board for 5 seconds and then reconnect.
19 . Err 1007, Err
107, Err 117 =
A. Foreign material is lodged in
MAV/ SEPS/NHBP/ MAV/NHBP valve.
AUX MAV valve
motor ran too short
(stalled) while
looking for proper
park position .
Motorized Alternating Valve = MAV
Separate Source = SEPS
B. Mechanical binding.
No Hard Water Bypass = NHBP
Auxiliary MAV = AUX MAV
A. Open up MAV/NHBP valve and check piston and seal/ stack assembly for
foreign material. Press NEXT and REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power supply from PC board for 5
seconds and then reconnect.
B. Check piston and seal/stack assembly, check reduction gears, drive gear
interface, and check MAV/NHBP black drive pinion on motor for being jammed
into motor body. Press NEXT and REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power supply from PC board for 5
seconds and then reconnect.
16
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
20 . Err 201
200 errors are only viewable in history screens. These do not flash when error
occurs.
A. Invalid regeneration cycle step detected.
21 . Err 202
200 errors are only viewable in history screens. These do not flash when error
occurs.
A. Short power disruption. B. Foreign material dislodged.
CORRECTION
A. Replace PC board. A. Check transformer voltage and verify power source. B.
Check piston and stack for damage.
22 . Err 204 = Leak detected
200 errors are only viewable in history screens. These do not flash when error
occurs.
A. Occurs when dP input is active for “ALARM” and the input is closed. The alarm buzzer will activate and the screen will display the error.
A. Check for low flow leak. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect to clear error.
23 . Err 400
Memory Errors
All 400 errors pertain to memory related errors.
400 and 200 errors are only viewable in history screens. These do not flash
when error occurs.
A. Depleted Battery. B. Defective PC Board.
A. See Operating Display and Maintenance section. B. Replace PC board.
17
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REPLACEMENT PARTS:
FRONT COVER AND DRIVE ASSEMBLY
Item # Legacy Part # Current Part #
Description
Qty .
CV3837-01XB
100246416 TotalCare cover assembly (red buttons)
1
1
CV3837-01
100243969 CareSoft Elite/CareSoft Pro cover (blue buttons)
1
2
CV3107-1
100246273 Motor Assembly
1
3
CV3002-A
100246193 Drive assembly (includes #5 and #6)
—
CV4050WB
100246444 PC Board Caresoft Elite/TotalCare (chlorine generator models)
1
4 CV4237YB-BOARD 100246452 PC board Caresoft Elite/TotalCare (Wripli-enabled models)
1
CV4062WX-02
100246447 PCboard Caresoft Pro
1
5
CV3110
100246279 Drive gear, 12 x 36
3
6
CV3109
100246278 Drive gear cover
1
CV3526
100249866 Transformer, 110V-15V (used on chlorine generator models)
1
not shown
CV3186-06
100249863 Transformer, 110V-12V (standard)
1
CV3543
100246379 Optional weather cover
1
NOTE: Battery Location
1 4
3
2
20
5
6
REPLACEMENT PARTS
Item # 1 2 3 4 5 6
Legacy Part # CV3005-02 CV3430-01 CV3004 CV3135 CV3011 CV3011-01 CV3174 CV3541
PISTON ASSEMBLY
Current Part #
Description
100249844 1″ spacer stack assembly
100249865 1.25″ spacer stack assembly
100246196 Drive cap assembly
100246281 O-ring 228 (drive cap o-ring)
100246232 1″ piston assembly downflow
100246233 1″ piston assembly upflow
100246296 Regenerant piston
100249867 Drive backplate
Qty.
1
1
1
1
1
1
1
1
1
6 5 4
3 2
Item # 1
2
Legacy Part # CV3180 CV3105 CV3358
TANK O-RINGS
Current Part #
Description
Qty.
100246307 Base O-Ring
1
100246272 O-Ring 215
1
100246341 O-Ring 219 (for 1.25″ distributor tubes) 1
1 2
IN/OUT HEAD (FOR TANK B)
Item # Legacy Part # Current Part #
De s cri pt i on
Qty.
CD1400
100245769 1191 In/Out head (includes O-rings)
1
1
CV3180
100246307 O-ring 337
1
2
CV3105
100246272 O-ring 215
1
21
REPLACEMENT PARTS
22
REPLACEMENT PARTS
TWIN TRANSFER
Item #.
Legacy Part #
Current Part #
Description
Qty.
1
CV3470
100343288 Screw, BHC 1/4- 20 x 1 SS
12
2
CV3724
100173781 Washer, flat SS 1/4
12
3
CV4005-01
100358458 T1 transfer cap assembly
1
4
CV4029
100246440 O-ring 236
2
5
CV4015
100343287 T1 transfer spring
2
6
CV4014
100246434 T1 transfer spring support
2
7
CV4036
100246441 T1 rotor disk assembly
2
8
CV3105
100246272 O-ring 215 (distributor tube)
1
9
CV3180
100246307 O-ring 337
1
10
CV4016
100246435 T1 transfer seal
6
11
CV3031
100358457 T1 body sft wtr regen
1
12
CV4023
100246439 T1 transfer drive shaft assembly
1
13
CV3287
100246338 O-ring 110
2
14
CV4006-01
100358456 T1 transfer drive cap assembly
1
15
CV4011-01
100343285 T1 transfer drive gear assembly
1
16
CV4012
100358455 T1 transfer drive gear axle
1
17
CV4013
100246433 T1 transfer reduction gear
1
18
CV3264
100244912 WS2H bypass reduction gear axle
3
19
CV3110
100246279 WS1 drive reducing gear 12 x 36
3
20
CV3262-01
100244508 WS1.5 & 2 ALT/2BY reduction gear cover assembly
1
21
CV3592
100246388 Screw, #8-1 PHPN T-25 SS
3
22
CV4049
100358178 T1 cover assembly
1
not shown
CV4043
100246443 T1 transfer motor assembly
1
not shown
CV3151
100246287 WS1 nut 1 QC
1
not shown
CV4055*
100246446 Twin tank meter assembly
1
not shown
CV4017- 01
100246436 T1 interconnect fitting assembly
1
not shown
CD1400
100245769 1191 In/Out head
1
not shown
CD1225-05
100249834 Top basket softener (optional)
1
*This water meter should not be used as the primary monitoring device for critical or health effect applications.
23
REPLACEMENT PARTS
BYPASS VALVE
Item #. Legacy Part #
Current Part #
Description
Qty.
1
CV3006
100249845 Bypass assembly
1
2
CV3147
100246284 Bypass handles
2
5
1
3
REFILL PORT ASSEMBLY
2
Item # Legacy Part #
Current Part #
Description
Qty.
1
CV4144
100245015 3/8″ Elbow, Parker fitting
1
2
2
CV3163
100246291 O-ring 019
1
3 CV3195-01
100246323 Refill port plug assembly
1
4
CH4615
100245862 Elbow locking clip
1
CV3395
100243726 Chlorine Generator (Black)
1
4
5
CV3395-G
100246347 Salt Monitor (Gray)
1
SERVICE WRENCH – 100249864 (CV3193-02)
Although no tools are necessary to assemble or disassemble the valve, the
Service Wrench, (shown in various positions on the valve) is available to aid
in assembly or disassembly.
Loosens Drive Cap
Loosens Injector And Bypass Caps
24
REPLACEMENT PARTS
INJECTOR ASSEMBLIES
Item #
Legacy Part #
Current Part #
Description
Qty.
1
CV3176
100246304 Injector cap
1
2
CV3152
100244507 O-ring 135
1
3
CV3177-01
100246305 Injector screen
1
4
CV3010-1Z
100246221 Injector assembly plug
1
CV3010-1A
100246211 A injector assembly,
CV3010-1B
100246212 B injector assembly,
CV3010-1C
100246213 C injector assembly,
CV3010-1D
100249849 D injector assembly,
CV3010-1E
100246214 E injector assembly,
5
CV3010-1F
100246215 F injector assembly,
1
CV3010-1G
100246216 G injector assembly,
CV3010-1H
100246217 H injector assembly,
CV3010-1I
100246218 I injector assembly,
CV3010-1J
100246219 J injector assembly,
CV3010-1K
100246220 K injector assembly,
*The injector plug and the injector each use one lower and one upper o-ring
WATER METER AND METER PLUG
Item # Legacy Part #
Current Part #
Description
Qty.
1
CV3151
2
CV3003
3
CV3003-01
100246287 Nut, 1″ Quick Connect
1
100253284 Meter assembly
1
100246195 Meter plug assembly
1
3
2
1
25
REPLACEMENT PARTS
DRAIN LINE ASSEMBLY 3/4″
Item # Legacy Part # Current Part #
Description
Qty.
1
CH4615
100245862 Elbow locking clip
1
2 CPKP10TS8-BULK 100245919 Optional insert, 5/8″ tube
1
3
CV3192
100246322 Optional nut, 3/4″ drain elbow 1
4
CV3158-02
100249851
Drain elbow, 3/4″ NPT with O-ring
1
5
CV3163
100246291 O-ring 019
1
6
CV3159-01
100246290 DLFC retainer assembly
1
CV3162-007
100244908 0.7 DLFC for 3/4″ elbow
CV3162-010
100244909 1.0 DLFC for 3/4″ elbow
CV3162-013
100244910 1.3 DLFC for 3/4″ elbow
CV3162-017
100244911 1.7 DLFC for 3/4″ elbow
CV3162-022
100249852 2.2 DLFC for 3/4″ elbow
7
CV3162-027
100249853 2.7 DLFC for 3/4″ elbow
1
CV3162-032
100249854 3.2 DLFC for 3/4″ elbow
CV3162-042
100249855 4.2 DLFC for 3/4″ elbow
CV3162-053
100249856 5.3 DLFC for 3/4″ elbow
CV3162-065
100249857 6.5 DLFC for3/4″ elbow
CV3162-075
100249858 7.5 DLFC for 3/4″ elbow
8
CV3331A
100245051
Drain elbow and retainer assembly
Items 2 and 3, nut and insert are only used with 1/2″ I.D. by 5/8″ O.D. polytubing. For other piping material, the 3/4″ NPT is used.
Item # 1 2 3 4 5 6
7
8
Legacy Part # CH4615 CV3166
CV3166-01 CV3163 CV3150 CV3151 CV3105
CV3190-090 CV3190-100 CV3190-110 CV3190-130 CV3190-150 CV3190-170 CV3190-200
CV3190-250 CV3008-04
DRAIN LINE ASSEMBLY 1″
Current Part #
Description
100245862 Elbow locking clip
100246292 Drain FTG body 1
100246293 FTG flow control body 1
100246291 O-ring 019
100246286 Split ring
100246287 Nut 1″ QC
100246272 O-ring 215
100246313 9.0 gpm DLFC for 1″ elbow
100246314 10.0 gpm DLFC for 1″ elbow
100246315 11.0 gpm DLFC for 1″ elbow
100246316 13.0 gpm DLFC for 1″ elbow
100246317 15.0 gpm DLFC for 1″ elbow
100246318 17.0 gpm DLFC for 1″ elbow
100246319 20.0 gpm DLFC for 1″ elbow
100246320 25.0 gpm DLFC for 1″ elbow
100243824 FTG Drain 1″ Strt No/Silencer
8 4
2 3
5 6
1 7
Water Flow
Proper DLFC orientation directs water flow towards the washer face with
rounded edge.
8
Drain Line
1″
Qty. 1 1 1 1 1
One DLFC must be used if 1″ fitting is
used
1
2
7 6 4
5
2
3
Water flow
Proper DLFC orientation
directs water flow towards
1
the washer face with
rounded edge.
26
REPLACEMENT PARTS
BRINE TANK ASSEMBLY (WC)
Item # Legacy Part # Current Part #
Description
Qty.
1
CG2191- 76
CH1095-01 2
CH1080
100244834 100245856 100245853
Brine tank cover, injection molded WC Optional 18″ diameter salt grid Optional 24″ diameter salt grid
1
1
1
1
BT1833-1A
100245568 18″ x 33″ brine tank assembly
1
3
BT1840-1A
100245574 18″ x 40″ brine tank assembly
1
BT2441-1A
100245576 24″ x 41″ brine tank assembly
1
CH1030-29S 4
100245837 4″ x 29″ slotted brine well (18 x 33 BT)
1
2
CH1030-36S
100245841 4″ x 36″ slotted brine well (18 x 40, 24 x 40 BTs) 1
5
CH1018
100245836 2 piece overflow set
1
6
CH4500-48
100245857 474 air check assembly, 1/2″ x 48″
1
7
CH4600-50
100245860 474 safety brine valve w/ .5 gpm flow control
1
8
CH7016
100245880 Cap 4″ brine well
1
9
CH4626
100245864 Nut safety brine valve stand off
1
Assemblies
CH4700-29WR-1 100244899 .5 gpm safety float assembly, 18″ x 33″
10
3
CH4700-36.5WR-1 100245872 .5 gpm safety float assembly, 18″ x 40″
8
9
7
10 6 5 4
SAFETY FLOAT BRINE ELBOW
Item # Legacy Part # Current Part #
Description
Qty.
CV4144
100245015 3/8″ elbow cap, Parker fitting (no flow control)
1
CV4144-03
100242646 3/8″ elbow cap, Parker fitting (w/flow control)
1
CH4612
100245861 1/2″ elbow cap
1
27
INSTALLATION FITTING ASSEMBLIES
Fitting Installation Instructions · Installation fittings are designed to
accommodate minor plumbing
misalignments, but are not designed to support the weight of a system or the
plumbing. · Slide nut on first, then the split ring and O-ring. · Hand tighten
the nut only.
INTERCONNECT FITTING ASSEMBLY (UP TO 10″ TANKS)
Item #
Legacy Part #
Current Part #
Description
Qty.
CV4017-01
100246436 Interconnect kit for tanks up to 10″
1
1
CV3151
100246287 Nut, 1″ QC
4
2
CV3150
100246286 Split ring
4
3
CV3105
100246272 O-ring 215
4
INTERCONNECT FITTING ASSEMBLY (12″ & LARGER TANKS)
Item #
Legacy Part #
Current Part #
Description
Qty.
CV4052-01
100246445 Interconnect kit for tanks 12″ and larger
1
1
CV3151
100246287 Nut, 1″ QC
4
2
CV3150
100246286 Split ring
4
3
CV3105
100246272 O-ring 215
4
4
CV3352
100244126 1-1/4″ & 1-1/2″ PVC solvent fitting
4
28
INSTALLATION FITTING ASSEMBLIES
NOTE: Not all available fittings are displayed below. Contact
manufacturer for optional fittings.
For All Assemblies
Item # Legacy Part # Current Part #
Description
Qty.
1
CV3151 100246287 Nut, 1″ quick connect
2
2
CV3150 100246286 Split ring
2
3
CV3105 100246272 O-ring 215
2
Legacy Part # Current Part # CV3007 100246197
Description Qty.
1″ PVC male NPT elbow assembly
2
Legacy Part # Current Part # Description Qty.
CV3007-01
100246198
3/4″ & 1″ PVC solvent elbow assembly
2
Legacy Part # Current Part # CV3007-02 100246199
Description
Qty.
1″ brass sweat assembly
2
Legacy Part # Current Part # CV3007-03 100249846
Description Qty.
3/4″ brass sweat assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-04
100244506
1″ plastic male NPT assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-05 100243921
1-1/4″ plastic male assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-09
100243922
1-1/4″ & 1-1/2″ brass sweat assembly
2
Legacy Part # Current Part #
Description
Qty.
CV3007-07
100243375
1-1/4″ & 1-1/2″ PVC solvent assembly
2
Legacy Part # Current Part # CV3007-12 100249847
Description
Qty.
3/4″ brass shark bite assembly
2
Legacy Part # Current Part # CV3007-13 100249848
Description Qty.
1″ brass shark bite assembly
2
Legacy Part # Current Part # CV3007-15 100246200
Description Qty.
3/4″ john guest elbow assembly
2
Legacy Part # Current Part # CV3007-17 100245045
Description Qty.
1″ john guest assembly
2
29
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TWIN SOFTENER SPECIFICATIONS:
CSE-TW/CSP-TW Specifications
MODEL
1Capacity:* (Grains/Lbs. NaCl)
Minimum Medium
Maximum
Amount of Resin Media (Cu. Ft.)
Maximum Water Hardness (GPG)
2Minimum pH Required
3Peak Flow Rate (GPM @ P-PSI)
Continuous Flow Rate (GPM @ P-PSI)
Water Pressure Range (PSI)
Water Temperature (ºF)
Electrical Requirements (volts-hertz)
Pipe Size
Total Dimensions:
Media Tank and Valve Brine Tank
CSE-844TW CSP-844TW 15,600 @ 3.0 21,600 @ 6.0 25,600 @ 9.0
.75 50 7.0 11.4 @ 15.0 5.0 @ 5.4 30-100 33-100 110-50/60 1″ 27″W x 52″H
18″W x 33″H
CSE-1044TW CSP-1044TW
23,600 @ 6.0 28,400 @ 9.0 32,000 @ 15.0
1.0 75 7.0 17.1 @ 15.0 5.0 @ 2.8 30-100 33-100 110-50/60 1″ 29″W x 52″H
18″W x 33″H
NOTE: Only the -844TW through the -1354TW sizes are approved in the state of Wisconsin.
CSE-1054TW CSP-1054TW
35,400 @ 9.0 44,400 @ 15.0 48,800 @ 21.0
1.5 100 7.0 14.3 @ 15.0 5.0 @ 3.8 30-100 33-100 110-50/60 1″ 29″W x 62″H
18″W x 33″H
CSE-1354TW CSP-1354TW 53,000 @ 12.0 64,200 @ 18.0 72,800 @ 24.0
2.5 100 7.0 18.5 @ 15.0 5.0 @ 2.4 30-100 33-100 110-50/60 1″ 31″W x 62″H
18″W x 40″H
CSE-1465TW CSP-1465TW 60,000 @ 18.0 75,000 @ 30.0 90,000 @ 45.0
3 100 7.0 27 @ 25.0 20.0 @ 15.0 30-100 33-100 110-50/60 1″ 32″W x 74″H
18″W x 40″H
CSE-1665TW CSP-1665TW 80,000 @ 24.0 100,000 @ 40.0 120,000 @ 60.0
4 100 7.0 29.0 @ 25.0 22.0 @ 15.0 30-100 33-100 110-50/60 1″ 34″W x 74″H
24″W x 41″H
CSERC-TW/CSPRC-TW Specifications
MODEL
1Capacity: (Grains/Lbs. NaCI)
Minimum Medium
Maximum
Amount of Resin Media (Cu. Ft.)
Amount of Carbon Media (Cu. Ft.)
Maximum Water Hardness (GPG)
2Minimum pH Required
3Peak Flow Rate (GPM @ P-PSI) Continuous Flow Rate (GPM @ P-PSI) Water Pressure Range (PSI)
Water Temp. (ºF)
Electrical Requirements (volts-hertz)
Pipe Size
Total Dimensions:
Media Tank and Valve Brine Tank
CSERC-1054TW CSPRC-1054TW
23,600 @ 6.0 28,400 @ 9.0
32,000 @ 15.0
1.0 .5 75 7.0 14.3 @ 15.0 5.0 @ 3.8 30-100 33-100 110-50/60 1″ 29″W x 62″H
18″W x 33″H
1 All water softeners are factory preset at medium salting. 2 The pH listed is the minimum for the influent water. 3 Unit not tested for capacity at these peak flow rates. Water quality may vary.
CSERC-1354TW CSPRC-1354TW
35,400 @ 9.0 44,400 @ 15.0
48,800 @ 21.0
1.5 1.0 100 7.0 18.5 @ 15.0 5.0 @ 2.4 30-100 33-100 110-50/60 1″ 31″W x 62″H
18″W x 40″H
Height Width
Cycle Times and Salt Usage
MODEL
Backwash Brine & Rinse Rinse Brine Refill Regenerant (lbs.) Total (min.)
CSE-844TW CSP-844TW
6 40 4 4 6 54
CSE-1044TW CSP-1044TW
8 60 4 6 9 78
CSE-1054TW CSP-1054TW
8 90 4 10 15 112
CSE-1354TW CSP-1354TW
10 90 4 12 18 116
CSE-1465TW CSP-1465TW
12 90 4 20 30 126
CSE-1665TW CSP-1665TW
12 90 4 27 40 133
CSERC-1054TW CSPRC-1054TW
8 90 4 6 9 108
CSERC-1354TW CSPRC-1354TW
10 90 4 10 15 114
31
TWIN CONDITIONER SPECIFICATIONS:
TC1-TW Specifications
MODEL
1Capacity:* (Grains/Lbs. NaCl)
Minimum Medium
Maximum
Amount of Media (Cu.Ft.)
Maximum Water Hardness (GPG)
2Maximum Iron and Manganese (PPM)
3Minimum pH
4Total pH Adjusted Water
5Peak Flow Rate (GPM @ P-PSI)
Service Flow Rate (GPM @ P-PSI)
Water Pressure Range (PSI)
Water Temp. (ºF)
Electrical Requirements (volts-hertz)
Pipe Size
Total Dimensions:
Media Tank and Valve Brine Tank
TC1-1044TW 7,300 @ 3.2 11,400 @ 9.3 11,800 @ 12.4 1.0 20 8.0 6.5 510 19.0 @
8.3 9.0 @ 2.4 25-100 33-100 110-50/60 1″ 29″W x 52″H
18″W x 33″H
TC1-1054TW 16,400 @ 6.1 20,700 @ 12.4 22,600 @ 15.9
1.5 30 10.0 6.0 510 17.0 @ 7.8 9.0 @ 2.8 25-100 33-100 110-50/60 1″ 29″W x
62″H
18″W x 33″H
TC2-TW Specifications
MODEL
1Capacity:* (Grains/Lbs. NaCl)
Minimum Medium
Maximum
Amount of Media (Cu.Ft.)
Maximum Water Hardness (GPG)
2Maximum Iron and Manganese (PPM)
3Minimum pH
4Total pH Adjusted Water
5Peak Flow Rate (GPM @ P-PSI)
Service Flow Rate (GPM @ P-PSI)
Water Pressure Range (PSI)
Water Temp. (ºF)
Electrical Requirements (volts-hertz)
Pipe Size
Total Dimensions:
Media Tank and Valve Brine Tank
TC2-1044TW 11,100 @ 3.2 19,100 9.3 20,300 12.4
1.0 40 8.0 7.0 N/A 19.0 @ 9.3 9.0 @ 3.0 25-100 33-100 110-50/60 1″ 29″W x 52″H
18″W x 33″H
TC2-1054TW 22,900 6.1 32,000 12.4 34,800 15.9
1.5 60 10.0 7.0 N/A 17.0 @ 9.1 8.0 @ 3.7 25-100 33-100 110-50/60 1″ 29″W x
62″H
18″W x 33″H
1 All TotalCare water conditioners are pre-factory set at medium salting. Note: influent waters must be at least 3 GPG hardness and 80 TDS. A calcite or corosex unit may be needed for correct operation. 2 Combined iron and manganese removal varies depending on the form of iron, manganese, pH and other local conditions. On waters that are prechlorinated or where other pre- oxidation occurs, precipitated metal oxides may form that are too fine to be filtered. 3 The pH listed is the minimum for the influent water. 4 Optimum pH adjustment occurs at 3.0 gpm or less at maximum salt settings. Higher flow rates will produce less pH adjusted water. 5 Unit not tested for capacity at these flow rates. Water quality may vary.
Cycle Times And Usage
MODEL
Backwash Brine & Rinse Rapid Rinse Brine Refill Total
TC1-1044TW
MIN . GAL .
12
38
72
29
4
14
6
3
94
84
TC1-1054TW
MIN . GAL .
12
50
90
36
4
16
10
5
116
107
TC1-1354TW
MIN . GAL .
12
90
90
72
4
28
12
6
118
196
TC2-1044TW
MIN . GAL .
12
38
72
29
4
12
6
3
94
82
TC2-1054TW
MIN . GAL .
12
50
90
36
4
14
10
5
116
105
TC2-1354TW
MIN . GAL .
12
62
90
72
4
20
12
6
118
160
TC1-1354TW 28,300 @ 9.5 33,600 @ 15.9 36,900 @ 21.2
2.5 40 15.0 6.0 863 19.0 @ 7.6 9.0 @ 2.7 25-100 33-100 110-50/60 1″ 31″W x
62″H 18″W x 40″H
TC2-1354TW 28,200 9.3 48,300 15.9 60,300 26.5
2.5 80 15.0 7.0 N/A 19.0 @ 8.6 9.0 @ 2.8 25-100 33-100 110-50/60 1″ 31″W x
62″H 18″W x 40″H
Height
Width
32
WaterCare® Water Conditioner and Softener Limited Warranty
Congratulations. You have purchased one of the finest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, Water-Right® proudly warrants our WaterCare water conditioners and softeners to the original owner, at original installation location, when installed in accordance with Water-Right specifications from the date of original installation as follows:
For the LIFETIME of the original owner: Media tank, except for damages due to freezing, high pressure (120 PSI and above), extreme temperature (100° F and above) or a vacuum on the system.
For a period of TEN YEARS:
Brine tank.
For a period of FIVE YEARS:
Complete valve.
For a period of ONE YEAR:
All other parts and components.
Any part found defective within the terms of this warranty will be repaired or
replaced by the dealer at the manufacturer’s discretion. You pay only freight
from our factory and local dealer charges. To obtain local warranty service,
contact original dealer. If original dealer is unknown, contact Water-Right
for authorized service dealer in your area. If no authorized dealer is located
in your area, please ship defective part or component freight prepaid to:
Water-Right, Inc. 1900 Prospect Ct. Appleton, Wisconsin 54914
Water-Right, at its discretion, will repair or replace the part or component
at its expense and return part freight collect.
The above provisions of the warranty are valid as long as the unit is
connected in compliance with local plumbing codes and in an equivalent manner
and condition of the original installation and is owned by the original owner.
This warranty does not cover expendable or misapplied medias, or damages due
to accident, fire, flood, freezing, or any other Act of God. Water-Right is
not responsible for damages due to change in water conditions, misapplication,
misuse, neglect, vacuum, oxidizing agents, alteration, or lack of maintenance.
No responsibility is assumed for loss of use of the unit, inconvenience, loss
or damage to real or personal property or any incidental or consequential
damages. Furthermore, we assume no liability and extend no warranties, express
or implied, for the use of this product with a non-potable water source. To
the extent permitted by law, Water-Right disclaims all implied warranties,
including without limitation warranties of merchantability and fitness for
particular purpose; to the extent required by law, any such implied warranties
are limited in duration to the period specified above for the specified
components.
Some states do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to
state.
33
QUICK REFERENCE GUIDE:
GENERAL OPERATION
When the system is operating, one of six displays will be shown: 1. Time of
day/gpm 2. Flow rate 3. Vacation mode 4. Capacity remaining 5. Days to a regen
6. Dealer name and phone number
Pressing will toggle between the six choices.
TI ME OF DAY
MON
A GPM 2:40 PM
CAP ACI TY REMAI NI NG
A 1600 GPM
GAL
F LOW RATE
A 8.0GPM
DAYS TO A REGEN
A GP M
3
ON VACATI ON
NO
P HONE NUMBER
DEALER NA
MANUAL REGENERATION
NOTE: For softeners, if brine tank does not contain salt, fill with salt and
wait at least two hours before regeneration. If you need to initiate a manual
regeneration immediately, press and hold until valve motor starts (typically 3
seconds).
REGEN TODAY and TI ME OF DAY will flash alternately if a regeneration is
expected tonight.
REGEN TODAY MON
8 GPM 2:40 PM
ERROR
If the display toggles between “Error” and an error code (i.e. a number), call
a service technician and report the error code.
CALL FOR SERVI CE
ERROR 106
BYPASS VALVE OPERATION
To shut off water to the system, position arrow handles as shown in the bypass
operation diagram below. If your valve doesn’t look like the diagram below,
contact your service technician for instructions on how to shut off water.
NORMAL OPERATION
BYPASS OPERATION
TO SET TIME OF DAY
In the event of a prolonged power outage, time of day flashes, indicating that
this needs to be reset. All other information will be stored in memory no
matter how long the power outage.
1. Accessed by pressing 2. Adjust hours with + and — buttons, AM/PM toggles
at 12 3. Press 4. Adjust minutes with + and — buttons 5. Press 6. Adjust
current day with + and — buttons 7. Press to complete and return to normal
operation
TI ME
MI NUTES
2:00 SET
AM
TI ME
HOUR
2:00 SET
AM
CURRENT DAY
SET MON
34
QUICK REFERENCE GUIDE:
ADJUST HARDNESS, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER
For initial set-up or to make adjustments, please complete the following steps. 1. Accessed by pressing and + button simultaneously 2. Adjust hardness using + and — buttons
S ERVI CE ALARM
SET
OFF YR
3. Press
4. Adjust days between regenerations or number of times per day using + and — buttons
5. Press
6. Manufacturer has set regeneration to occur when zero gallons remain.
WATER HARDNES S
SET
20 GR
ALARM BUZZER
SET
ON
7. Press
8. Turn service alarm by gallons ON with + and — buttons. Default is OFF.
9. Press
10. Turn service alarm by time ONwith + and — buttons. Default is OFF.
DAYS BETWEEN REGEN
SET
OFF
ALARM BUZZER S TART
6:00 SET
AM
11. Press three times
12. Turn alarm buzzer ONor OFF with + and — buttons. 13. Press 14. Adjust alarm buzzer start time with + and — buttons.
REGEN I MMEDI ATE
ON ZEROGAL
ALARM BUZZER END
SET 10:00 PM
15. Press
16. Adjust alarm buzzer end time with + and — buttons.
17. Press
18. Turn display backlight ON or OFF with + and — buttons. Default is ON.
S ERVI CE ALARM
SET
OFF GAL
LI GHT NORMALLY
SET
ON
19. Press to complete and return to normal operation.
Return to General Display
35
© 2022 WaterCare All rights reserved. MAN-WC COND – 100248126 – 2000592022 – RevA0524
Manufactured exclusively for WaterCare Dealers at: 1900 Prospect Court · Appleton, WI 54914 Phone: 920-739-9401 · Fax: 920-739-9406
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