Epson America Inc Warranty Information

June 7, 2024
Epson

EPSON AMERICA, INC., LIMITED WARRANTY
What Is Covered : Epson America, Inc. (“EPSON”) warrants to the first end-user customer of the EPSON product enclosed with this limited warranty statement that the product, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of three years from the date of original purchase. EPSON also warrants that the consumable ribbon enclosed with the product will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty for the EPSON product.

What EPSON Will Do To Correct Problems : Should your EPSON product prove defective during the warranty period, please call the EPSON Connections at 562-276-4322 or 905-709-2170 (Canada) for warranty repair instructions and return authorization, If required. EPSON will, at its option, repair or replace on an exchange basis the defective unit, without charge for parts or labor. When warranty service involves the exchange of the product or of a part, the item replaced becomes EPSON property. The exchanged product or part may be new or previously repaired to the EPSON standard of quality. Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty. For warranty service, you must provide proof of the date of original purchase.
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