What is USPS Tracking Plus: Access Your Package’s History for 10 Years

: June 7, 2024
: Software

Table of Contents

SPECIFICATION
FAQS
Associated Trademarks
Read User Manual Online (PDF format)
Download This Manual (PDF format)

The USPS Tracking Plus™ is a new option for USPS Tracking service that extends the length of time you can access the tracking history of a domestic package. This service was previously named “Premium Tracking™.” With USPS Tracking Plus™, you can extend your access to the tracking history for your package on USPS.com. Previously, access to tracking information for non-signature items was limited to 120 days, while tracking information for signature items was available for 2 years. However, USPS Tracking Plus™ provides options to extend access to the tracking history for anywhere from an additional 6 months up to 10 years for a small fee. By purchasing this service, you will have access to your online tracking history for up to ten years. Along with the extended access, your USPS Tracking Plus™ Statement may be used as evidence of delivery to resolve disputes and claims. Small businesses, law offices, ecommerce marketplaces, financial institutions, and pharmaceutical providers can benefit from extended access to tracking data for Proof of Delivery to resolve disputes and claims. USPS Tracking Plus™ is currently offered for competitive products only, including Priority Mail Express® Service, Priority Mail® Service, First-Class Package® Service, Parcel Select® Service, Parcel Select Lightweight® Service, and Adult Signature.

New option for USPS Tracking service that extends the length of time you can access the tracking history of a domestic package. (This service was previously named “Premium Tracking™.:)

SPECIFICATION

Name	USPS Tracking Plus™
Description	A new option for USPS Tracking service that extends the length of

time you can access the tracking history of a domestic package
Access| Extend access to the tracking history for anywhere from an additional 6 months up to 10 years for a small fee
Retention Timelines| | Packages without a Signature| Packages with a Signature| Fee
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6 months| —| See Notice 123
1 year| —| —
3 years| 3 years| —
5 years| 5 years| —
7 years| 7 years| —
10 years| 10 years| —
Benefits|

Access to online tracking history for up to 10 years
USPS Tracking Plus™ Statement may be used as evidence of delivery to resolve disputes and claims
Small businesses, law offices, ecommerce marketplaces, financial institutions, and pharmaceutical providers can benefit from extended access to tracking data for Proof of Delivery to resolve disputes and claims

Eligible Products|

Priority Mail Express® Service
Priority Mail® Service
First-Class Package® Service
Parcel Select® Service
Parcel Select Lightweight® Service
Adult Signature

Account Requirement| A USPS.com account is required to complete the purchase
Purchase Availability| From the first day your tracking history is available on USPS.com up until the last day
Purchase Process|

Enter an eligible tracking number into the USPS Tracking website
Click “USPS Tracking Plus™” to expand the section to view your current online tracking history expiration date and your extension options
Select the length of time you would like to extend access for your package by clicking on one of the retention options listed
Click “Select for Purchase” button
Complete your purchase on the USPS.com online account page

Refund Policy| All orders are final and are not eligible for a refund
Report of Tracking History| A USPS Tracking Plus™ Statement will be provided for each purchase via email. After your purchase, you can request additional reports on the USPS Tracking web page throughout your extension period
Availability| Only available online through the USPS Tracking webpage
International Availability| Only available for domestic packages

FAQS

What is USPS Tracking Plus™? USPS Tracking Plus™ enables you to extend your access to the tracking history for your package on USPS.com. Currently, access to tracking information for non-signature items is limited to 120 days. Tracking information for signature items is available for 2 years. USPS Tracking Plus™ provides options to extend access to the tracking history for anywhere from an additional 6 months up to 10 years for a small fee. With USPS Tracking Plus™, in addition to keeping your tracking records online for up to 10 years, you can also request a USPS Tracking Plus™ Statement via email at any time during that period.

Available Retention Timelines for USPS Tracking Plus ™ History

What are the benefits of USPS Tracking Plus™? By purchasing this service, you will have access to your online tracking history for up to ten years. Along with the extended access, your USPS Tracking Plus™ Statement may be used as:

USPS evidence of delivery to resolve disputes and claims
Critical evidence of mailing and or delivery / delivery attempt for legal and court proceedings
Official authentic source of data that legal and financial sources may accept

Small businesses, law offices, ecommerce marketplace, financial institutions, and pharmaceutical providers can benefit from extended access to tracking data for Proof of Delivery to resolve disputes and claims.

What products are eligible for USPS Tracking Plus™? USPS Tracking Plus™ is currently offered for competitive products only:

Priority Mail Express® Service
Priority Mail® Service
First-Class Package® Service
Parcel Select® Service
Parcel Select Lightweight® Service
Adult Signature

Do I need aUSPS.com® Account to purchase this service?Yes, a USPS.com account is required to complete your purchase. If you do not have an account, you will need to create an account to process your order. See USPS.com® Account for more information.

When can I purchase USPS Tracking Plus™? You may purchase USPS Tracking Plus™ from the first day your tracking history is available on USPS.com up until the last day. Depending on the product, the last day may be anywhere between 120 days for non-signature items up to 2 years for signature items.

How do I purchase USPS Tracking Plus™?After you enter an eligible tracking number into the USPS Tracking® website, the “USPS Tracking Plus™ Available” feature will display on your status page above the status bar.

1| Below the status bar, click “ USPS Tracking Plus ™ ” to expand the section to view your current online tracking history expiration date and your extension options.|
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2| Select the length of time you would like to extend access for your package by clicking on one of the retention options listed.|

Note : Listed prices are up-to-date as of 1/22/2020 and are subject to price change. See Notice 123 for current prices.

3| Click “ Select for Purchase ” button. After your purchase, your online tracking availability date will update to reflect your NEW expiration date.

Note: You can purchase extended history only once and will not have an opportunity to modify your selection at a later date.

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Note : Listed prices are up-to-date as of 1/22/2020 and subject to price change. See Notice 123 for current prices.

4| After you select your purchase, you will be directed to the USPS.com online account page to finalize your order. If you do not have an account, you will need to create an account to process your order. See USPS.com® Account for more information.|
5| Once you login, your name and email information will be prepopulated. Select “ Add to Cart ” to proceed with your order. Note : If you currently have any items in your cart, you must complete the purchase or they will be automatically removed from the cart.|

Note : Listed prices are up-to-date as of 1/22/2020 and subject to price change. See Notice 123 for current prices.

6| Your shopping cart will display your order summary: Tracking number, Price, Extended period.|

Note : Listed prices are up-to-date as of 1/22/2020 and subject to price change. See Notice 123 for current prices.

7| Upon successful completion of your purchase, your USPS Tracking Plus™ statement will be sent to the email address provided. After your purchase, you can request additional USPS Tracking Plus™ Statements on the USPS Tracking web page throughout your extension period.|

Note : Listed prices are up-to-date as of 1/22/2020 and subject to price change. See Notice 123 for current prices.

Can I purchase USPS Tracking Plus™ for multiple packages at once? You can purchase USPS Tracking Plus™ for only one package at a time.

Can I get a refund for USPS Tracking Plus™ ? All orders are final and are not eligible for a refund.

Can I receive a report of my tracking history? A statement of tracking, a USPS Tracking Plus™ Statement (see below), will be provided for each purchase via email. After your purchase, you can request additional reports on the USPS Tracking web page throughout your extension period.

Note: If your tracking statement was prepared before the item reached its final destination, the tracking history will continue to refresh and populate status updates as the item travels through the USPS network.

Image of USPS Tracking Plus™ Statement for a Non-Signature Product|
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Image of USPS Tracking Plus ™ Statement for a Signature Product| First Page

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Can I purchase USPS Tracking Plus™ at my local Post Office® retail counter? USPS Tracking Plus™ service is only available online through the USPS Tracking webpage.

Is USPS Tracking Plus™ available for International mail pieces? USPS Tracking Plus™ is only available for domestic packages.

Can USPS Tracking Plus™ be extended after the retention period? When the initial retention period for an item has passed, that item is no longer retrievable on USPS.com and you can no longer purchase USPS Tracking Plus™ . Please complete your purchase prior to the expiration of your tracking history. After that expiration date, your tracking history is no longer available online and another extension cannot be purchased