FAQs Noise Tune Active Bluetooth Earphones Warranty

June 7, 2024
FAQs

Noise Tune Active Bluetooth Earphones

FAQs

About the product

Can Noise Tune Active Bluetooth Earphones take calls?
Yes, you can attend calls on your Tune Active Bluetooth earphones as long as they are connected with your smartphone.

Does Tune Active have a noise cancellation feature?
Tune Active is not equipped with active noise cancellation.

Is Tune Active waterproof/water-resistant?
Tune Active has an IPX5 water-resistant rating which makes it resistant to water splashes.

What do the inline buttons do?
The inline buttons on the earphones function as a remote control with which you can control the volume, music playback, manage calls, and activate your voice assistant.

Compatibility

Is Tune Active compatible with Bluetooth v4.2?
Tune Active is compatible with devices with Bluetooth v4.2. However, it works best with Bluetooth v5.0.

What is the Bluetooth range of Tune Active?
Tune Active has a Bluetooth range of 10 meters without obstacles.

Is it compatible with iOS devices?
Yes, Tune Active is compatible with iOS devices.

Is it compatible with Android devices?
Yes, Tune Active is compatible with Android devices.

Does Tune Active support Google Assistant or Siri?
Yes, Tune Active supports Google Assistant and Siri as long as it is synced with your smartphone. To activate either of them, triple press the Multifunction button.

Battery & Charging

How can I charge Tune Active?
You can charge your Tune Active by using the USB cable. Plugin the charging cable to a charging port. Once fully charged, the LED will turn white. Note: Use only the included cable to charge your device.

How long does it take for Tune Active to get charged?
It takes 1.5 hours for Tune Active to get charged.

How long does the battery last in Tune Active?
The playtime of Tune Active is up to 10 hours.

Getting Started

How do I pair my Tune Active Bluetooth earphones with my mobile device?

  1. Long press the MFB until you hear the pairing prompt.
  2. Turn on your device’s Bluetooth.
  3. Select Tune Active on your smartphone.
  4. A connected prompt indicates it has been paired with your smartphone.

Can I pair two devices with my Tune Active at the same time?
Yes, you can pair two devices with your Tune Active. Connect Tune Active with device 1. Turn off the Bluetooth of device 1. Restart your neckband and wait for the Pairing prompt. Connect Tune Active with device 2. Turn on the Bluetooth of device 1. Now both the devices are connected with Tune Active.

Troubleshooting

Only one bud is working, what do I do?
Check if the non-working earbud is charged and try to reset the earbuds to connect them. If it still doesn’t work, please raise a support ticket at support.gonoise.in

How to reset Tune Active?
Before resetting, make sure the earbuds are charged. Press both the volume controls buttons for 5 seconds. The LED will flash red, indicating that the earbuds are reset and ready to be paired again.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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