PROJECT PM200 12V Power Management System Instruction Manual
- June 17, 2024
- PROJECT
Table of Contents
PROJECT PM200 12V Power Management System Instruction Manual
IMPORTANT SAFETY INFORMATION
Please read this manual thoroughly before use and store in a safe place for future reference.
WARNINGS
- Explosive gases. Prevent flames and sparks. Provide adequate ventilation during charging
- Before charging, read the instructions
- For indoor use. Do not expose to rain
- For charging Lead Acid and LiFePO4 batteries only (of the size & voltage specified in the specification table)
- Always charge the battery on the correct voltage setting. Never set the charger to a higher voltage than the battery specifications state
- Disconnect the 240V mains supply before making or breaking the connections to the battery
- The battery charger must be plugged into an earthed socket outlet
- Connection to supply mains is to be in accordance with national wiring rules
- Do not attempt to charge non-rechargeable batteries
- Never charge a frozen battery
- If the AC cord is damaged, do not attempt to use. It must be replaced or repaired by a qualified technician
- Corrosive substances may escape from the battery during charging and damage delicate surfaces. Store and charge in a suitable area
- Where possible, ensure all vehicle accessories including lights, heaters, appliances etc. are turned off prior to charging
- This charger is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety
- Young children should be supervised to ensure that they do not play with the appliance
- If the recreational vehicle is to be put in to storage without power, please turn off the BATTERY MASTER SWITCH. If the recreational vehicle is to be put in to long term storage without power, disconnect ALL cabling from the battery.
SYSTEM INTRODUCTION – PM200
PM200 is designed for use in caravans or motor homes. The unit has integrated functions such as: battery charger, distribution blocks, PWM solar charge controller, charging relay, battery low voltage protection, water pump controller, water tank indicator and LED Display.
The PM200 is designed for an easy installation and a user-friendly interface.
SYSTEM COMPONENTS:
- PM235 Master power unit
- PMSWLED-2 LED display
- PMWS200 or PMWS400 Water tank sensor (Not supplied)
- Cables (Refer to Chapter 4.1 or the cable list)
Figure 1 System Components for PM200
Features
- Smart battery charger 12V 35A (30A for charging current)
- Multi stage adaptive charging algorithm
- Active Power Factor Correction (PFC) charging
- Temperature compensation charging
- Voltage compensation charging
- Float charge for starter battery
- Solar charge controller (PWM), 30A
- 14 built in fused outputs
- Built in Voltage Sensing Relay
- 12V 60A Continuous
- 12V 100A Peak for 30mins
- Battery low voltage protection
- Built-in battery switch to isolate the battery when in storage
- Built-in shunt for precise battery measurement
- 1 water pump control with up to 3 connections for water sensors
- Dual control cooling fan
- Temperature Control
- Load Control
- Spring terminal and screw terminal
- RS-485 compatible
Figure 2 System Schematic
LED Display
Figure 3 PMSWLED-2 switch panel
Table 1 Front panel of PMSWLED-2
N O | LABEL | DEFINITION | DESCRIPTION |
---|---|---|---|
1 | Water Pump | DC load control | Load control, on/off control |
2 | Night Mode | Scene mode | Refer to 2.10 |
3 | Load | DC load control | Load control, on/off control. Refer to 2.7 |
4 | Fresh Water Tank | Sensor | Detect the level of fresh water tank |
5 | Tap Water Tank | Sensor | Detect the level of tap water tank |
6 | Waste Water Tank | Sensor | Detect the level of waste water tank |
7 | Service Battery | SOC | Detect the state of the charge of service battery |
8 | Service Battery | Voltage | Detect the voltage of service battery |
Table 2 LED indication of PM235
N O | LABEL | COLOUR | STATUS | DESCRIPTION |
---|---|---|---|---|
1 | Main | Green | ON | Battery charged or power supply mode |
Flash | Battery charging under grid electricity | |||
OFF | NO AC input | |||
2 | PV | Green | Solid | Battery charged |
Flash | Battery charging under solar energy | |||
OFF | NO solar input / AC charging / Aux charging | |||
3 | Fault | Red | ON | Short circuit |
1 Flash | Service battery voltage low | |||
2 Flash | Service battery voltage high | |||
3 Flash | Over temp (heat sink) | |||
4 Flash | Bulk charge timeout | |||
5 Flash | VCR anomaly | |||
6 Flash | Over temp (environment) |
Water Tank Probes
A maximum of up to 3 probes can be monitored by the system.
NOTE:Always check the probe required for the water tank before purchase. If the probe included does not fit the water tank, please contact the seller.
There are 2 probe styles:
PMWS200:
- Side installation
- Suitable for water tank
- Depth >200mm
Figure 4 PMWS200
PMWS400:
- Side installation
- Suitable for water tank
- Depth 300-400mm
Figure 5 PMWS400
KEY FEATURES AND FUNCTIONS
Multiple Inputs
PM200 master power unit may have multiple charging sources at any one time. These sources include AC mains, solar and starter battery (vehicle).
Charging priorities are listed within the table to the right.
Table 3 Source priority
AC MAINS| x| x|
---|---|---|---
SOLAR| x| | x
STARTER BATTERY| | x| x
CHARGING PRIORITY| AC MAINS| AC MAINS| COMBINED
Battery Charger Of Stationery/Service Battery
The charger automatically starts when the appropriate qualified power is connected, either from AC mains, alternator or solar.
With multiple charging stages (soft start – bulk – absorption – float –
recycle), PM200 is designed to fully charge a battery quickly.
To guarantee the optimal charging for batteries of different states, the PM200
features a Microprocessor controlled charging algorithm. The Float and Recycle
charging programs guarantees that the battery condition does not change
despite being connected for a longer period.
When the charger is at float Stage, if input a new source (AC Mains or Solar), the charger will return to the BULK stage.
-
SOFT START
Increases battery life by gently starting to charge the battery at 50% of bulk. -
BULK
Reduces charging time by delivering maximum charge to set voltage. -
ABSORPTION
Ensures a full charge to the battery without overcharging
FLOAT
Float charge maintains the battery at 100% charge -
RECYCLE
Figure 6 Charging Algorithm
Battery Temperature Sensor
The PMBS (Battery Temperature Sensor) supplied with PM200, measures the
temperature of the battery and automatically adjusts, in real time, to charge
the battery properly at compensation rate of – 4mv±10%/°C/cell. In case PMBS
is not present, the PM200 will use 25°C as default.
Voltage Compensation Charging
With a voltage sensor PMBS the PM200 can, if required, automatically adjust
its output to compensate the voltage drop caused by a cable.
This assures the right voltage is being delivered for optimal charging.
Adjustable Charging Capacity
Users can adjust the charging current by specifying the battery capacity. The
charging current is set at threshold rate of 10% the of the battery capacity
(I = 0.1C) by default.
Lithium Battery Charging
The PM200 can be configured to charge lithium batteries. With lithium
batteries, the max charging current will automatically be set at 30% of
battery capacity (Imax=0.3C).
Vehicle Battery Charger
Along with a powerful charger for service battery, PM200 offers a float charge of up to 3A to keep the starter battery charged, whether connected to the AC main or PV. When starter battery is less than 12.4V, the PM200 starts charging after 30 minutes delay and stops charging when voltage reaches 12.8V.
Power Supply Mode
If no battery is attached to PM200 unit, it will work as a power supply automatically with a 12.8VDC output.
PWM Solar Charge Controller
PM200 has a built-in PWM charger for the service battery.
- Max input voltage 30VDC
- Max charging current 30A
- Max supply current 30A
Voltage Charging Relay (VCR or commonly known as a VSR)
PM200 Master Power Unit has a built-in voltage charging relay (VCR), which
offers a convenient source to charge the service battery by alternator whilst
the engine is running.
LEAD ACID BATTERY – When the start battery reaches 13.4VDC with threshold
time delay, the VCR will charge the service battery from the alternator. VCR
will continue charging until the starter battery voltage drops under 12.8VDC.
LiFePO4 LITHIUM BATTERY – When the starter battery reaches 14.0VDC with
threshold time delay, the VCR will charge the service battery from the
alternator. The VCR will continue charging until the starter battery voltage
drops below 13.5VDC with less than 2A charge to the service battery with
threshold time delay.
NOTE: The PM200, when charging from the starter battery, does not provide
5 stage charging.
It simply takes whatever power and charging is available from the alternator.
NOTE: If your vehicle is fitted with a smart charging system (Variable
Voltage or Temperature Compensating), the VCR charge system may not function
correctly and the PMDCS range of DC-DC chargers are recommended.
Please consult your local dealer or installer for further information.
Categorised Outputs
The 14 outputs are categorized into groups and controls as per below:
Table 4 Categorized outputs definition
CATEGORY | QTY | DESCRIPTION | POSSIBLE LOAD SUITABLE |
---|---|---|---|
Class A1 | 1 | Relay controlled output with fuse, protected by main master | |
switch relay | Water pump | ||
Class B | 10 | Fused outputs, protected by master switch relay | Ventilation fan |
etc
Class C| 2| Live load| Fridge, security alarm etc
Class D| 1| Permanent on load| Auto step
Figure 7 Categorised output
Battery Low Voltage Protection (BLVP or commonly known as an LVD)
The PM200 transformer unit has a built-in low voltage protection relay. It
will disconnect the load once the battery voltage drops below the threshold
voltage. The default setting is 10.5VDC.
NOTE: Class C and Class D loads remain active.
Manual Battery Switch
The PM200 unit offers a convenient way to switch off the output of the on-
board service battery. It protects the service battery from being drained by
the electronics on board, completely isolating the battery. PM200 unit also
supports a remote manual battery switch.
Before using the remote switch, ensure the ‘switch selector’ is set to
‘Remote’. The switch is only effective when the system has no other energy
resource for the load except the battery.
Silent Mode
In Silent Mode, the back light of the LED Display and the fan will be turned
off or decreased in speed.
STRUCTURE AND INSTALLATION
PM200 Master Power Unit
Figure 8 Front panel of PM235
Table 5 Categorized outputs
N O | LABEL | DEFINITION | DESCRIPTION |
---|---|---|---|
1 | AC Mains | AC input port | |
2 | Ambient Temp Sensor | Comm port | Connect to switch panel |
3 | LCD Display | Comm port | Connect to Monitor(Monitor is not available in |
PM200)
4| Power Switch| Service battery switch| Manual battery switch
5| Fresh Water Tank 1| | Connect to fresh water tank 1
6| Fresh Water Tank 2| | Fresh water tank 2 is not available in PM200
7| Tap Water Tank| | Connect to tap water tank
8| Waste Water Tank| | Connect to waste water tank
9| Battery Sensor| For voltage and temperature compensation| Connect to
service battery+
10| PV+| Solar input| Connect to PV+ terminal
11| PV-| Solar input| Connect to PV- terminal
12| Starter Bat+| Starter battery+| Connect to starter battery+ (<16Vdc)
13| Service Bat+| Service battery+| Connect to service battery+ (<16Vdc)
14| Starter Bat-| Starter battery-| Connect to starter battery-
15| Service Bat-| Service battery-| Connect to service battery-
16| L1+| Step| Connect to load of class D
17| L2+ ~ L3+| | Connect to load of class C
18| L4+ ~L10+| | Connect to load of class B
19| L11+| Water pump| Connect to water pump+
20| L12+ ~ L14+| | Connect to load of class B
21| L1- ~ L14-| | Connect to DC load –
22| D+ Point| D+ input| Connect to D+
23| Remote Switch| Terminal block| Connect to remote switch
24| Select Switch| Dip switch| Select local switch or remote switch( NOTE:
open the upper cover board to operate)
25| Setting| Dip switch| Set the battery type and capacity( NOTE: open the
upper cover board to operate)
26| Fuse| | Fuse and fuse failure indication
Figure 9 Dimension of PM235 (Unit: mm)
Installation:
PM235 can be installed on a horizontal surface or vertically on a wall. Please see following instructions:
Ensure clearance on both sides of PM235 unit upon installation. A recommended clearance of 5cm on each side.
Figure 10 Installation of PM235 (Unit: mm)
LED Display
Figure 11 Dimension of PMSWELD (Unit: mm)
Figure 12 Installation of PMSWELD (Unit:mm)
Water Tank Probe
PMWS400 Water Tank Probe
Figure 13 Dimension of PMWS400 (Unit:mm)
Figure 14 Installation of PMWS4
PMWS200 Water Tank Probe
Figure 15 Dimension of PMWS200 (Unit:mm)
Figure 16 Installation of PMWS200
WIRING
Material
Table 6 Component list of PM200
CODE | NAME | MODEL/ LENGTH | QTY | P/No. ON DRAWING |
---|---|---|---|---|
1 | Caravan Master Power | PM235J | 1 | 1 |
2 | Membrane Switch Panel | PMSWLED-2 | 1 | 3 |
3 | Fresh Water Tank Level Sensor | Not included and to be ordered separately | ||
0 | 4 | |||
4 | Tap Water Tank Level Sensor | 0 | 6 | |
5 | Waste Water Tank Level Sensor | 0 | 7 | |
6 | PV | 0 | 9 | |
7 | Switch Panel Line | 5m | 1 | PMSWLEDC |
8 | Battery Sensor Line | 3m | 1 | PMBS |
9 | Water Tank Probe Line | 4m | 0 | PMWS200 / PMWS400 |
10 | Water Tank Probe Line | 4m | 0 | |
11 | Water Tank Probe Line | 4m | 0 | |
12 | Power Cable | 1.5m | 1 | PMAC |
System Schematic
Preparation
PM200 system is designed with the concept of ‘Plug in and Play’ in mind. To complete the easy installation, a screw driver and DC cables are required. Follow Table 5 recommendation for minimum wiring size.
Table 7 Minimum cable size
CURRENT | MINIMUM CABLE SIZE |
---|---|
0–5A | 1.0mm2 or 18 AWG |
5–10A | 2.0mm2 or 14 AWG |
10–15A | 3.0mm2 or 13 AWG |
15–20A | 4.0mm2 or 11 AWG |
20–25A | 5.0mm2 or 10 AWG |
25–30A | 6.0mm2 or 9 AWG |
When running cables, if they pass through panels or wall, ensure the cables are protected from damage by sharp edges. In such cases, it is recommended to use cable glands.
Recommendation is to install the PM200 as close to the service battery as possible to minimize voltage drop and ensure accurate charging.
Connection
PM200 unit is designed with a spring and screw terminal. Please refer to
following illustration below.
Each type of terminal is designed to fit a different range of cables.
Table 8 Recommended terminal and cable gauge
TYPE | TERMINAL MODEL NUMBER | SUITABLE CABLE GAUGE |
---|---|---|
Type 1 | ERTB10-10.16 | 0.5mm2 – 10mm2 |
Type 2 | Wago804-114 | 0.25mm2 – 2.5mm2 |
Figure 18 PM235 Terminal
TYPE 1
Figure 19 Connection of Terminal Type 1
TYPE 2
Figure 20 Connection of Terminal Type 2
DISPLAY
PM235 Master Power Unit
Figure 21 An overview of PM235
Table 9 LED indicator description of PM235
No. | LED | COLOUR | STATUS | DESCRIPTION |
---|---|---|---|---|
1 | Mains | GREEN | ON | AC input OK |
OFF | AC disconnected | |||
Quick flashing (flash twice every second) | AC input abnormal | |||
2 | Starter Bat | GREEN | ON | Starter battery charging the battery |
Slow flashing (flash once every second) | The input of the Aux is normal but it |
is charged by the AC
Quick flashing (flash twice every second)| Starter battery input error
OFF| Starter battery disconnected.
3| PV| GREEN| ON| PV charging the battery
Slow flashing (flash once every second)| The input voltage of the PV is normal
but it is charged by the AC or Starter battery
Quick flashing (flash twice every second)| PV input error
OFF| PV disconnected
4| CHG| GREEN| ON| Battery charged
Flashing (flash once every second)| Battery charging
Slow flashing (1 second on 2 seconds off)| Battery discharge
OFF| Battery disconnect
5| FAULT| RED| ON| Short circuit
1 flash| Service battery voltage low
2 flash| Service battery voltage high
3 flash| Over temperature (heat sink)
4 flash| Bulk charge timeout
5 flash| VCR anomaly
6 flash| Over temperature (ambient)
8 flash| BMS Over-Voltage Protection
LED Display
Figure 22 An overview of PMSWLED-2
Table 10 Front panel of PMSWLED-2
No | LABEL | TYPE | DESCRIPTION |
---|---|---|---|
1 | Water Pump | DC Load Control | Load control, on/off control |
2 | Night Mode | Scene Mode | Refer to 2.10 |
3 | Load | DC Load Control | Load control, on/off control. Refer to 2.7 |
4 | Fresh Water Tank | Sensor | Detect the level of fresh water tank |
5 | Tap Water Tank | Sensor | Detect the level of tap water tank |
6 | Waste Water Tank | Sensor | Detect the level of waste water tank |
7 | Service Battery | SOC | Detect the state of the charge of service battery |
8 | Service Battery | Voltage | Detect the voltage of service battery |
Table 11 LED indication description of PMSWLED-2
No | LABEL | COLOUR | STATUS | DESCRIPTION |
---|---|---|---|---|
1 | Mains | Green | ON | Battery charged or power supply mode |
Flash | Battery charging under grid electricity | |||
OFF | NO AC input | |||
2 | PV | Green | Solid | Battery charged |
Flash | Battery charging under solar energy | |||
OFF | NO solar input / AC charging / Str Bat Charging | |||
3 | Fault | Red | Voltage | Detect the voltage of starter battery |
ON | Short circuit | |||
1 Flash | Service battery voltage low | |||
2 Flash | Service battery voltage high | |||
3 Flash | Over temp (heat sink) | |||
4 Flash | Bulk charge timeout | |||
5 Flash | VCR anomaly | |||
6 Flash | Over temp (environment) | |||
8 Flash | BMS Over-Voltage Protection |
Note: To ensure accurate SOC in cases where the system incorporates an external inverter or other load device directly to the battery, replace the display with PMLCD-BT and install PMSHUNT.
OPERATION
Configuration on PM200
Battery type and capacity are configured via PM235 master power unit.
Battery Capacity and Battery Type
There is a dip switch for you to set battery capacity and battery type.
Figure 23 Dip Switch of PM200
Dip switch definitions:
Table 12 Dip Switch definition
DIP SWITCH | 1 | 2 | 3 | 4 |
---|---|---|---|---|
Charging Current | Battery Type |
Configure the max charging current of PM235:
Table 13 Battery Capacity setting by dip switch
| LEAD ACID| LITHIUM
---|---|---
DS1| DS2| AC CHARGE| SOLAR CHARGE| LITHIUM
ON| ON| 10A| 20A| 30A
ON| OFF| 15A| 30A| 30A
OFF| ON| 20A| 30A| 30A
OFF| OFF| 30A| 30A| 30A
When choosing max charging current, please take into consideration the consumption of the DC load connected with the system.
Configure the battery type connected:
DS3 | DS4 | BATTERY TYPE | ABSORPTION | FLOAT |
---|---|---|---|---|
OFF | OFF | AGM | 14.4V | 13.5V |
OFF | ON | GEL | 14.1V | 13.5V |
ON | OFF | LiFePO4 | 14.2V | 13.5V |
ON | ON | WET | 14.7V | 13.7V |
Factory default setting:
Table 15 Factory default setting
DIP SWITCH | 1 | 2 | 3 | 4 |
---|---|---|---|---|
STATUS | OFF | OFF | OFF | OFF |
Select Battery Switch Local/Remote
This function offers a possibility for user to use a remote battery switch to
power on/off the service battery output.
Figure 24 Local/Remote Select Switch
Table 16 Local/Remote Setting
DIP SWITCH | DESCRIPTION |
---|---|
Local | The switch on PM235 unit works |
Remote | The remote switch works and local one is disabled |
Daily Maintenance
- Confirm the Battery Switch is switched on when you want to charge the battery with the AC grid.
- Check the nominal battery voltage is 12Vdc.
- Ensure the space (5cm each side) beside the PM235 unit for the good ventilation.
- When replacing and existing battery, please fully charge via AC grid to ensure SOC% is accurately calibrated.
It is recommended to switch off the local Battery Switch on main panel of PM200 master power unit or remote switch to cut off the consumption of the service battery.
TROUBLE SHOOTING
L.E.D Display on PM235 Unit
Table 17 Error LED indicator of PM235
No. | LED | COLOUR | STATUS | DESCRIPTION |
---|---|---|---|---|
1 | Mains | GREEN | Quick Flashing (flash twice every second) | AC input abnormal |
2 | Str Bat | GREEN | Quick Flashing (flash twice every second) | The Starter |
Battery is 2~13.4V or >16.0V, while AC power is connected.
3| PV| GREEN| Quick Flashing (flash twice every second)| Solar input voltage
error – Solar input >30Vdc
4| Fuse L.E.D| RED| OFF| Fuse blown, need to check load and replace fuse
5| FAULT| RED| ON| Short circuit
1 Flash| Service battery voltage low
2 Flash| Service battery voltage height
3 Flash| Over temp (heat sink)
4 Flash| Bulk charge timeout
5 Flash| VCR anomaly
6 Flash| Over temp (environment)
8 Flash| BMS Over-Voltage Protection
SPECIFICATIONS
Table 18 Specification of PM235
MODEL | PM235 |
---|
ELECTRICAL SPECIFICATIONS
Grid| Nominal input voltage(V)| 240±10%VAC50/60Hz
Power factor| 0.95
Input current at full load| 2.5A
Battery| Starter battery| 12VDC
Starter battery voltage range| 12.8 – 16VDC
Service battery| 12VDC
Service battery voltage range| 10.5 – 16VDC
PV| Charger type| PWM
Open circuit voltage| 30VDC
Max charging current| 30A
Maximum solar input| 800W
Charging Relay| Relay specification| 12VDC 60Acontinuous, peak current 100A,
30mins
Connect voltage| Lead Acid – 13.4VDC LiFePO4 – 14.0VDC
Connect delay time| 10sec
Disconnect voltage| Lead Acid – 12.8VDC LiFePO4 – 13.5VDC<2A
Disconnect delay time| 60sec
High voltage limit| 16.0VDC
Charger Mode| Charge Algorithms| 5 Stage
Battery type| AGM/GEL/LFP (LiFePO4)//WET
Start voltage| Lead Acid – 2VDC Lithium – 0VDG
Bulk current| 30A (Max)
Absorption voltage| (14.4/14.1/14.2/14.7)±0.15VDC
Float voltage| (13.5/13.5/13.5/13.7)±0.13VDC
Power Supply Mode| Nominal output voltage| 12.8±0.2 VDC
Rated output current| 35A(Continuous)
Efficiency| 88%
Working Temperature| -40°C~+65°C(50°C:full load; 60°C:20A; 65°C:shutdown
theoutput)
Battery Disconnect (LVD)| Disconnect voltage| AGM/GEL/WET| 10.5VDC(default)
LFP (LiFePO4)| 11.2 VDC(Default)
Delay off time| 60 sec|
Reconnect voltage| AGM/GEL/WET| 11.5VDC(default)
LiFePO4| 12.2 VDC(Default)
Current Draw on Battery| 240VAC is off, no vehicle charging| 405mA
LVD battery <10.5V current draw on battery| 110mA
LVD battery <10V current draw on battery| 0mA
Fused Outputs| Numbers| 14
Rated Current| 15A x 4, 10A x 10
Protection| Short circuit on output| Fuse blown
Reverse polarity| Diode reverse isolation
Overload protection| Derate the output until overload is removed
Battery charger over temperature| Shut down PM235
Ambient over temperature| Alarm
Battery over voltage limits| Battery charger disconnect, loads disconnect
PHYSICAL SPECIFICATIONS
Dimensions(LWH)| 264 × 164 × 128mm
Weight| 3kgs
Enclosure| Steel Case
Battery Connector| M4 Screw (16mm2)
Load Connector| Wago804-114 (2.5mm2)
Cooling| Forced cooling
Protection Category| IP20
Approvals
Electrical| AS/NZS 60335.2.29
EMC| CISPR14
WARRANTY STATEMENT
Applicable only to product sold in Australia
Brown & Watson International Pty Ltd of 1500 Ferntree Gully Road, Knoxfield,
Vic.,telephone (03) 9730 6000, fax (03) 9730 6050, warrants that all products
described in its current catalogue (save and except for all bulbs and lenses
whether made of glass or some other substance) will under normal use and
service be free of failures in material and workmanship for a period of two
(2) years (unless this period has been extended as indicated elsewhere) from
the date of the original purchase by the consumer as marked on the invoice.
This warranty does not cover ordinary wear and tear, abuse, alteration of
products or damage caused by the consumer.
To make a warranty claim the consumer must deliver the product at their cost to the original place of purchase or to any other place which may be nominated by either BWI or the retailer from where the product was bought in order that a warranty assessment may be performed. The consumer must also deliver the original invoice evidencing the date and place of purchase together with an explanation in writing as to the nature of the claim.
In the event that the claim is determined to be for a minor failure of the product then BWI reserves the right to repair or replace it at its discretion. In the event that a major failure is determined the consumer will be entitled to a replacement or a refund as well as compensation for any other reasonably foreseeable loss or damage. This warranty is in addition to any other rights or remedies that the consumer may have under State or Federal legislation.
IMPORTANT NOTE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Distributed by
AUSTRALIA
Brown & Watson International Pty Ltd
Knoxfield Victoria 3180
Phone: (03) 9730 6000
Fax: (03) 9730 6050
National Toll Free: 1800 113 443
NEW ZEALAND OFFICE
Griffiths Equipment Ltd.
19 Bell Avenue,
Mount Wellington,
Auckland 1060, New Zealand
Phone: (09) 525 4575
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