PHILIPS Headphones User Manual

User manual

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Important safety instructions

Hearing Safety

Danger

To avoid hearing damage, limit the time you use headphones at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is

Be sure to observe the following guidelines when using your headset.

• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Excessive sound pressure from earphones and headphones can cause hearing loss.
• Using headphones with both ears covered while driving is not recommended and may be illegal in some areas while driving.
• For your safety, avoid distractions from music or phone calls while in traffic or other potentially dangerous environments.

General information

To avoid damage or malfunction:

•  Do not expose headphones to excessive heat
•  Do not drop your headphones.
•  Headphones shall not be exposed to dripping, splashing water.
•  Do not allow your headphones to be submerged in water.
• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives.
•  If cleaning is required use a soft doth, if necessary dampened with a minimum amount of water or diluted mild soap, to clean the product.
• The integrated battery shall not be exposed to excessive heat such as sunshine, fire or the like.
•  Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, can result in an explosion;
• Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas;
• A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

About operating and storage temperatures and humidity

• Store in a place where the temperature is between -20°C (-4°F) and 50°C (122 °F) (up to 90% relative humidity.
• Operate in a place where temperature is between 0°C (32°F) and 45°C (113 °F) (up to 90% relative humidity.
• Battery life may be shorter in high or low-temperature conditions.
• Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types);

Your True wireless earphones

Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. With these Philips True wireless earphones, you can:

• enjoy convenient wireless handsfree calls;
• enjoy and control wireless music;
• switch between calls and music.

What’s in the box

Philips True wireless earphones Philips TAT3216

Replaceable rubber ear caps x 3 pairs

USB-C charging cable (for charging only)

Other devices
A mobile phone or device (e.g. notebook, PDA, Bluetooth adapters, MP3 players etc) which supports Bluetooth and is compatible to the headset (see ‘Technical data’ on page 8).

Overview of your Bluetooth wireless headphones

1. Touch panel
2. LED indicator (headphones)
3. LED indicator (Charging case)
4. Multiple function button
5. LED indicator
6. Type-C charging slot

Get started

Charge the battery

Note

• Before you use your earpieces for the first time, place the earpieces in the charging box and charge the battery for 2 hours for optimum battery capacity and lifetime.
• Use only the original USB-C charging cable to avoid any damage.
• Finish your call before charging the earpieces, as connecting the earpieces for charging will power the earpieces off.

Charging
 Place the headphones in the charging case and close the charging case cover. Connect one end of the USB cable into the charging box, and another end into the power source.

Start charging.

• Charging process is verified by the
  LED light on the back panel.

• When the charging box is fully
  charged, the light goes off.

• When the charging box is 36% – 99%
  charged, the white color light is on.

• When the charging box is 0% – 35%
  charged, the amber colour light is on.

Tip

• The charging box serves as a portable backup battery for charging the earpieces. When the charging box is fully charged, it supports 3 times full recharge cycle for the earpieces.
•  Normally, a full charge takes 2 hours (for the earpieces or charging box) by USB cable.
• When the battery level of the headset is too low, the light of the headset will blink amber light

Pair the headphones with your Bluetooth device for the fist time

1. Make sure that the headset is fully charged and powered off.

2. Open the top cover from the charging box. The headset will power on automatically, entering the pairing model and Right & Left headset connected.
   Light on both headsets is blinking (white and blue)
   The headset is now in pairing mode and is ready to pair with a Bluetooth device (e.g. a mobile phone).

3. Turn on the Bluetooth function of your Bluetooth device.

4. Pair the headphones with your Bluetooth device. Refer to the user manual of your Bluetooth device.

Note

• After powering on, if the earpieces cannot find any previously connected Bluetooth device, it will automatically switch to pairing mode.
  The following example shows you how to pair the earpieces with your Bluetooth device.

1. Turn on the Bluetooth function of your Bluetooth device, select Philips TAT3216.
2. Enter the earpieces password “0000” (4 zeros) if prompted. For those Bluetooth devices featuring Bluetooth 3.0 or higher, no need to enter a password.

Using as a Single earpiece (Mono mode)

Take either right or Left earpiece out from the charging box for Mono use. The earpiece will power on automatically. There will be a voice “Power on” from the earpiece.

Note

•  Take the second Earpiece from the charging box and they will pair each other automatically.

Pair the earpieces with another Bluetooth device

If you have another Bluetooth device that you want to pair with the earpieces, make sure the Bluetooth function in any other previously paired or connected devices is turned off. Press and hold the multiple function buttons for 3 seconds to enter Bluetooth pairing mode.

Note

• The earpieces stores 4 devices in the memory. If you try to pair more than 4 devices, the earliest paired device is replaced by the new one.

Use your earpieces

1. Connect the headphones to your Bluetooth device Turn on the Bluetooth function of your Bluetooth device.
2. Open the top cover from the charging box.

The blue LED flashes.
The earpieces will search the last connected Bluetooth device and reconnect to it automatically. If the last connected device is not available, the earpieces will enter pairing mode.

Tip

• The earpieces cannot connect to more than 1 device at the same time. If you have two paired Bluetooth devices, only turn on the Bluetooth function of the device that you want to connect.
• If you turn on the Bluetooth function of your Bluetooth device after turning on the earpieces, you have to go to the Bluetooth menu of the device and connect the earpieces to the device manually.

Note

• If the earpieces fail to connect to any Bluetooth device within 5 minutes, it will turn off automatically to save the battery life.
• In some Bluetooth devices, the connection may not be automatic. In this case, you have to go to the Bluetooth menu of your device and connect the earpieces to the Bluetooth device manually.

Power on/off

Manage your calls and music

Music control

Call control

LED indicator status

second
The earpieces are ready for pairing| The blue & white LED flash alternately
The earpieces are on but not connected to a Bluetooth device| If no connection can be made after 1 minute, the headset will enter pairing mode for 2 minutes. The lue and white LED will flash.
Low battery level (earpieces)| You will hear ‘battery low’ on the headset.
Battery is fully charged (charging box).| 100%: Light goes off 36% – 99% : White colour 0% –  35% : Amber colour

How to wear

Factory reset the headphones

If you encounter any pairing or connection issue, you can follow the following procedure to factory reset your headphones.

1. On your Bluetooth device, go to the Bluetooth menu and remove Philips TAT3216 from the device list.
2. Turn off the Bluetooth function of your Bluetooth device.
3. Put both headphones back to the charging case and open the charging case cover. Press the multiple function button on the charging case 3 times.
4. Follow the section of “Pair the headset with your Bluetooth device at the first time” to pair your Bluetooth device.

Technical data

Earpieces

• Music time: 6 hours (additional 18 hrs with charging case)
• Talk time: 5 hours (additional 15 hrs with charging case)
• Standby time: 80 hours
• Charging time: 2 hours
• Rechargeable lithium-ion battery: 55 mAH on each earpiece
• Bluetooth version: 5.0 Compatible Bluetooth pro les:
• A2DP (Advanced Audio Distribution Pro le)
• AVRCP (Audio Video Remote Control Pro le)
• Supported audio codec: SBC
• Frequency range: 2.402-2.480 GHz
• Transmitter power: < 10 dBm
• Operating range: Up to 10 meters (33 feet)

Charging case

• Charging time: 2 hrs
• Rechargeable Li-ion battery: 550mAh

Note

• Specifications are subject to change without notice

Note

If safety-relevant, the following information should be included as far as applicable:

•  minimum distances around the apparatus for sufficient ventilation;
• the ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. ;
• no naked flame sources, such as lighted candles, should be placed on the apparatus;
• Observe and follow local regulations regarding battery disposal.
• the use of apparatus in tropical and/or moderate climates.

Notice

Declaration of conformity
Hereby, MMD Hong Kong Holding Limited declares that this product is in compliance with the essential requirements and other relevant provisions of Directive2014/53/EU. You can find the Declaration of Conformity on www.p4c.philips.com.

Disposal of your old product and battery

Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.

This symbol on a product means that the product is covered by European Directive 2012/19/EU.

This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service center to have a professional remove the rechargeable battery. Inform yourself about the local separate collection system for electrical and electronics products and rechargeable batteries. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.

Remove the integrated battery
If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing the headphones.

• Make sure the earpieces is disconnected from the charging box before removing the battery.
  • Make sure the charging box is disconnected from the USB charging cable before removing the battery.

Compliance with EMF
This product complies with all applica- ble standards and regulations regarding exposure to electromagnetic fields.

Environmental information
All unnecessary packaging has been omitted. We have tried to make the packaging easy to separate into three materials: cardboard (box), polystyrene foam (buffer)  and polyethylene (bags, protective foam sheet.) Your system consists of materials that can be recycled and reused if disassembled by a specialized company. Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment.

Notice of compliance

The device complies with the FCC rules, Part 15. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC rules

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there  is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,  which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Caution:
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canada:
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1)This device may not cause interference. (2)This device must accept any interference, including interference that may cause undesired operation of the device.

L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de  licence.

L’exploitation est autorisée aux deux conditions suivantes : (1) L’appareil ne doit pas produire de brouillage; (2) L’appareil doit accepter tout brouillage adioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.CAN ICES-3(B)/NMB-3(B)

IC Radiation Exposure Statement:
This equipment complies with Canada’s radiation exposure limits set forth for uncontrolled environments. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Trademarks

Bluetooth
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by MMD Hong Kong Holding Limited is under license. Other trademarks and trade names are those of their respective owners.

Siri
Siri is a trademark of Apple Inc., registered in the U.S. and other countries.

Google
Google and Google Play are trademarks of Google LLC.

Frequently asked questions

My Bluetooth headphones does not turn on.
The battery level is low. Charge the headset.

I cannot pair my Bluetooth headphones with my Bluetooth device.
The Bluetooth is disabled. Enable the  Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the headset.

Pairing does not work.

• Put both earpieces into the charging box.
• Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices.
• On your Bluetooth device, delete “Philip s TAT3216” from the Bluetooth list.
• See “Factory reset the headset” The Bluetooth device cannot find the headphones.
•  The headset may be connected to a previously paired device. Turn off the connected device or move it out of range.
• Pairing may have been reset or the headset has been previously paired with another device. Pair the headset with the Bluetooth device again as described in the user manual. (see ‘Pair the headset with your Bluetooth device at the fist time’ on page 6).

My Bluetooth headphones is connected to  a Bluetooth stereo enabled mobile phone, but music only plays on the mobile phone speaker.
Refer to the user manual of your mobile phone. Select to listen to music through the headphones.

The audio quality is poor and crackling noise can be heard.

• The Bluetooth device is out of range. Reduce the distance between your headset and Bluetooth device, or remove obstacles between them.
• Charge your headset.

The audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all. Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP and is BT4.0x (or higher) compatible (see ‘Technical data’ on page 10).

Philips and Philips Shield Emblem have registered trademarks of Koninklijke
Philips N.V. and are used under license. This product has been manufactured by and is  sold under the responsibility of MMD Hong Kong
Holding Limited or one of its affiliates, and MMD Hong Kong Holding
Limited is the warrantor in relation to this product

References

• Philips - United States | Philips
• Support Home | Philips
• Product registration | Philips

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