Razor Eelectric Hub Motor Scooter Owner’s Manual
- June 7, 2024
- Razor
Table of Contents
Razor Eelectric Hub Motor Scooter
SAFETY WARNINGS
WARNING: Riding an electric scooter does present potential risks and caution is required. Like any riding product, an electric scooter has inherent hazards associated with its use (for example, falling off or riding it into a hazardous situation). Like any riding product, electric scooters can and are intended to move and it is, therefore, of course, possible to lose control or otherwise get into dangerous situations. Both children, and adults responsible for supervising them, must recognize that if such things occur, a rider can be seriously injured or die even when using safety equipment and other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
WARNING: PARENTAL AND ADULT RESPONSIBILITY AND SUPERVISION IS NECESSARY:
Because products, like electric scooters, can and do present potential hazards
plainly associated with their use, it is well recognized THE NEED FOR EXERCISE
OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS APPROPRIATE TO THE AGE
OF A CHILD, OR PARENTAL SUPERVISION IN SITUATIONS IN WHICH CHILDREN OF VARIOUS
AGES MAY HAVE ACCESS TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every
product is appropriate for every age or size of the child, and different age
recommendations are found within this category of product which is intended to
reflect the nature of the hazards and the expected mental or physical ability,
or both, of a child to cope with the hazards.
The recommended minimum rider age is 8 and older. Any rider unable to fit
comfortably on the scooter should not attempt to ride it. A parent’s decision
to allow his or her child to ride this product should be based on the child’s
maturity, skill, and ability to follow rules.
Keep this product away from small children and remember that it is intended
for use only by persons who are, at a minimum, completely comfortable and
competent while operating the scooter.
Persons with any mental or physical conditions that may make them susceptible
to injury, impair their physical dexterity or mental capabilities to
recognize, understand, and follow safety instructions, and be able to
understand the hazards inherent in scooter use, should not use or be permitted
to use products inappropriate for their abilities. Persons with heart
conditions, head, back, or neck ailments (or prior surgeries to these areas of
the body), or pregnant women, should be cautioned not to operate such
products.
DO NOT EXCEED THE WEIGHT LIMIT OF 120 lb (54 kg). Rider weight does not
necessarily mean a person’s size is appropriate to fit or maintain control of
the scooter.
CHECK AND MAINTAIN SCOOTER CONDITIONS Before use, check to confirm that
covers and guards are in place and in serviceable condition. Check that the
brake is functioning properly and that the wheels are free of flat spots from
wear. The scooter should be maintained and repaired in accordance with the
manufacturer’s specifications, using only the manufacturer’s authorized
replacement parts, and should not be modified from the manufacturer’s original
design and configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS Always check and obey any local laws or regulations which may affect the locations where the electric scooter may be used. Keep safely away from cars and motor vehicle traffic at all times. Only use where allowed and with caution.
Do not activate the throttle unless you are on the scooter and in a safe,
outdoor environment suitable for riding. The electric scooter must be moving
at least 3 mph (5 km/h) before the motor will engage.
The normal powered top speed of this scooter will be approximately 10 mph (16
km/h), which can be affected by conditions, such as rider weight, inclines,
and battery charge level. Avoid excessive speeds that can be associated with
downhill rides.
Maintain a hold on the handlebars at all times. Do not touch the brake or motor on your scooter when in use or immediately after riding, as these parts can become very hot.
Ride defensively. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Be careful to avoid pedestrians, skaters, skateboards, scooters, bikes, children, or animals who may enter your path, and respect the rights and property of others.
The electric scooter is intended for use on flat, dry surfaces, such as pavement or level ground, without loose debris, such as sand, leaves, rocks, or gravel. Wet, slick, bumpy, uneven, or rough surfaces may impair traction and contribute to possible accidents. Do not ride your scooter in mud, ice, puddles, or water. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Avoid sharp bumps, drainage grates, and sudden surface changes.
Do not attempt or do stunts or tricks on your electric scooter. The scooter is not made to withstand abuse from misuses, such as jumping, curb grinding, or any other type of stunt. Racing, stunt riding, or other maneuvers also enhance the risk of loss of control or may cause uncontrolled rider actions or reactions.
Never allow more than one person at a time to ride the scooter.
Do not ride at night or when visibility is limited.
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to
come in contact with moving parts or wheels while the motor is running.
Do not touch the hot brake or electric motor when in use or immediately after
riding.
Never use headphones or a cell phone to talk or text when riding.
Never hitch a ride with a vehicle.
Do not ride your scooter in wet or icy weather and never immerse the scooter
in water, as the electrical and drive components could be damaged by water or
create other possibly unsafe conditions. Never risk damaging surfaces, such as
carpet or flooring, by use of an electric scooter indoors.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety helmet
(with chin strap securely buckled), elbow pads, and kneepads. A helmet may be
legally required by local law or regulation in your area. A long-sleeved
shirt, long pants, and gloves are recommended. Always wear athletic shoes
(lace-up shoes with rubber soles) and keep shoelaces tied and out of the way
of the wheels, motor, and drive system. Never ride barefooted or in sandals.
USING THE CHARGER
The charger supplied with the electric scooter should be regularly examined
for damage to the cord, plug, enclosure, and other parts. In the event of such
damage, the scooter must not be charged until the charger has been repaired or
replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate chargers near flammable materials.
Unplug the charger and disconnect from the scooter when not in use. Always
disconnect from the charger prior to wiping down and cleaning your scooter
with a damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS FURTHER INCREASES
THE RISK OF SERIOUS INJURY. USE AT YOUR OWN RISK AND WITH APPROPRIATE AND
SERIOUS ATTENTION TO SAFE OPERATION. USE CAUTION.
BEFORE YOU BEGIN
Remove contents from the box. Remove the separators that protect the
components from damage during shipping. Inspect the contents of the box for
scratches in the paint, dents, or kinked cables that may have occurred during
shipping. Because the scooter was 95 percent assembled and packed at the
factory, there should not be any problems, even if the box has a few scars or
dents.
MAKE SURE THE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY
OR MAINTENANCE PROCEDURES.
- Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult. Allow up to 10 minutes for assembly, not including initial charge time. Allow up to 12 hours for charge (see page 4 for charging information).
WARNING : DO NOT USE NON-RAZOR PRODUCTS WITH YOUR RAZOR ELECTRIC SCOOTER. The scooter has been built to certain Razor design specifications. The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame, fork, and all other parts. Certain aftermarket products may not be compatible and will void the warranty.
Note: Electric scooter must be moving at least 3 mph (5 km/h) while pressing the throttle to engage the motor.
Product ID Locations:
(See locations to the left)
- Handlebar Stem
- Underneath Battery Tray
- Charger
- UPC Side of Box (Not Shown)
Box Contents:
- Charger
- Allen Wrench
- Owner’s Manual
ASSEMBLY AND SET-UP
-
Attaching the Handlebars
Tool Required: 5 mm Allen Wrench
1 Before inserting the T-bar
onto the fork, carefully pull the connector through the rubber protector to
remove. Discard the rubber protector.
2 Join the connectors from the
T-bar to the fork. Loosen the collar clamp on the T-bar with a side-to-side
twisting motion, install the T-bar to the fork until it bottoms out on the
headset locknut.
3 With the front wheel pointed
straight ahead and the handlebars square to the front wheel, tighten both
bolts on the clamp with a 5 mm Allen wrench. Tighten securely.
WARNING: Do not attempt to thread the stem into the front fork thread.
Note: Make sure any cables/wires are out of the way before inserting the
stem into the fork.
WARNING: Failure to properly tighten the collar clamp may allow the
handlebars to dislodge while riding and may cause you to lose control and
fall. When correctly tightened, the handlebars will not rotate out of
alignment with the front wheel under normal circumstances.
Note: The cable and wire assembly from the handlebar must not wrap around
the steering tube or handlebar. Sharp bends or twisting of the brake cable can
cause the brake to malfunction.
CHARGING THE BATTERY
Your electric scooter may not have a fully charged battery; therefore you must charge the battery prior to use.
- Initial charge time: 12 hours.
- Recharge time: up to 12 hours, even if the light turns green. Recommended maximum charging time is 24 hours.
- Always charge the battery immediately after riding.
- Fully charge the battery before storing for extended periods of time.
- Unplug the charger from the wall outlet when not in use.
- Failure to recharge the battery periodically may result in a battery that will not accept a charge.
- Make sure the power switch is turned OFF when the product is not in use. If the power switch is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.
- To ensure long battery life, never store the product in freezing or below freezing temperatures! Freezing will permanently damage the battery.
- Run time: Up to 40 minutes of continuous ride time. Run time may vary depending on riding conditions, rider weight, climate, and/or proper maintenance.
- Constant starting and stopping may shorten ride time.
- Battery life can vary depending on proper maintenance and usage of the unit.
Note : Make sure power is turned OFF when the unit is not in use. If the power switch is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.
1 Plug the charger plug into a wall outlet. The light on the charger
should be green.
Note : If the green light (LED) does not turn on, try a different outlet.
2 Plug the charger into the charger
port. Make sure the power switch is in the OFF position. The light on the
charger should turn red during charging. The light will turn green again when
the charging is complete.
WARNING : Use ONLY with the recommended charger. Batteries are only to be
charged under adult supervision. The charger is not a toy. Always disconnect
the charger before wiping down and/or cleaning the electric scooter with a
damp cloth.
The charger supplied with the electric scooter should be regularly examined
for damage to the cord, plug, enclosure, and other parts. In the event of such
damage, the electric scooter must not be charged until it has been repaired or
replaced.
Chargers have built-in overcharge protection to prevent batteries from being
overcharged.
Note : If the charger gets warm during regular use, this is a normal
response and is no cause for concern. If your charger does not get warm during
use, it does not mean that it is not working properly.
Wall outlet – Green (stand by) Wall outlet and unit – Red (charging) Wall
outlet and unit – Green (charged)
Note : Continue charging unit even if the light turns green prior to 12
hours.
WARNING : Battery charge can deplete over time. Periodically recharge the
battery when not in use.
PRE-RIDE CHECKLIST
-
Brake
Check the brake for proper function. When you step on the rear-fender brake, the brake should provide positive braking action. When you apply the brake with the throttle on/ engaged, the brake cut-off switch should cut power to the motor. -
Wheels
Periodically inspect the wheels for excessive wear.
Frame, Fork, and Handlebars
Check for cracks or broken connections. Although broken frames are rare, it is possible for an aggressive rider to run into a curb or object and wreck, bend or break a frame. Get in the habit of inspecting your scooter on a regular basis. -
Hardware/Loose Parts
Before every ride, check all parts, such as nuts, bolts, fasteners, etc., to ensure they are secure and assembled correctly. There should not be any unusual rattles or sounds from loose parts or broken components. If the product is damaged, do not ride. Reference “Safety Warnings” on pages 1 and 2 of this manual.
-
Safety Gear
Always wear proper protective gear, such as an approved safety helmet. Elbow pads and kneepads are recommended. Always wear athletic shoes (lace-up shoes with rubber soles) and keep shoelaces tied and out of the way of the wheels, motor, and drive system. NEVER RIDE BAREFOOTED OR IN SANDALS. -
Laws and Regulations
Always check and obey any local laws or regulations. -
Insurance
Do not assume that your existing insurance policies necessarily provide coverage for product use. Check with your insurance company for information regarding insurance. -
Storage
Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials, store indoors when not in use.
USAGE
-
Starting the Scooter
Turn the power switch “ON”; put the kickstand up and place both hands on the
handlebars.
Place one foot on the deck plate and with the other foot, push (kick to start)
scooter while pressing down on the thumb throttle. Place other foot on
deck plate once the motor has engaged.
Note: Scooter must accelerate to at least 3 mph (5 km/h) for the motor to engage.
-
Stopping the Scooter
For controlled stops, release the throttle and apply the brake by pressure on
the rear-fender brake. Razor recommends that you practice applying the brake
at various speeds and in an open area free from obstructions before riding
your scooter around others. Step on the rear-fender brake, the power will cut
off, and then the product will slow to a stop.
Note : As an additional safety feature, the scooter is designed to cut
power to the motor when the brake is applied.
Note : Motor will re-engage, (without having to kick to start) if the
brake is released and the throttle is pressed before the scooter has
slowed down to under 3 mph (5 km/h).
REPAIR AND MAINTENANCE
Turn power switch “OFF” before beginning repair or maintenance:
-
Read the instructions
-
Remove charger plug
-
Turn the power switch OFF
-
Secure the unit under repair
-
Exercise caution around exposed parts
-
Contact Razor customer service if unsure about any repair or maintenance
-
Front Wheel Replacement
Tools Required: Two (2) 5 mm Allen Wrenches (Not included)
Note : Front-wheel hardware sequence
Right Side
7-2 Spacer
7-3 Bearing
7-4 Large Spacer
Fork
7-1 Coupling Bolt
———————————
1 Using two (2) 5 mm Allen wrenches, loosen the axle bolt.
Remove wheel and install replacement wheel. (Note the sequence of the
hardware)
-
Battery/Rear Wheel/Hub Motor Replacement
Tools Required: Phillips Screwdriver and Two (2) 13 mm Wrenches (Not included) **(Battery Replacement Steps 1-3)**
Left Side
7-2 Spacer
7-3 Bearing
Fork
7-1 Bolt
Note : Rear-wheel/motor hardware sequence
1 Using a Phillips screwdriver remove the six (6) screws and remove the
deck plate.
2
Disconnect battery.
3
Disconnect motor cables.
Left Side
9-1 Phillips Screws (2)
9-2 Motor Housing
Right Side
9-3 Spacer
9-4 Nut
Frame
9-5 Flat Washer
9-6 Lock-Washer
9-7 Locknut
4 Remove motor cable wires from connector using an awl.
5
Remove two (2) motor housing screws using the Phillips screwdriver.
Note: When re-inserting the motor wires into the connector, make sure the red wire connects to the blue wire and the black wire connects to the brown wire.
Note:
Motor Control Module
Red ↔ Blue
Black ↔ Brown
6 Using a 13 mm
wrench, loosen the outside locknut (9-7). Use a 13 mm wrench to prevent the
inside nut (9-4) from turning. Remove wheel/hub motor.
7
To install the replacement wheel/hub motor, reverse
steps 1 through 7.
WARNING: Risk of fireno user-serviceable electrical parts.
-
Battery Care and Disposal
Do not store in freezing or below-freezing temperatures. To properly maintain your battery and ensure maximum battery life, carefully read the “Charging the Battery” section on page 4 of this owner’s manual.
CONTAINS A SEALED LEAD-ACID BATTERY. THE BATTERY MUST BE RECYCLED.
Disposal: Your Razor product uses a sealed lead-acid battery which must be recycled or disposed of in an environmentally safe manner. Do not dispose of a lead-acid battery in a fire. The battery may explode or leak. Do not dispose of a lead-acid battery in your regular household trash. The incineration, landfilling, or mixing of sealed lead-acid batteries with household trash is prohibited by law in most areas. Return exhausted battery to a federal or state-approved lead-acid battery recycler or a local seller of automotive batteries. If you live in Florida or Minnesota, it is prohibited by law to throw away lead-acid batteries in the municipal waste stream.
-
Charger
The charger supplied with the electric scooter should be regularly examined
for damage to the cord, plug, enclosure, and other parts and in the event of
such damage, the product must not be charged until it has been repaired or
replaced.
Use ONLY with the recommended charger.
Not intended for use at elevations greater than 2000 m above sea level.
In the US and Canada only: For more information regarding recycling of
rechargeable batteries, call toll free
1-800-822-8837, or visit
http://www.call2recycle.org
WARNING: If a battery leak develops, avoid contact with the leaking acid
and place the damaged battery in a plastic bag. Refer to the disposal
instructions at the left. If acid comes into contact with skin or eyes, flush
with cool water for at least 15 minutes and contact a physician.
-
Wheels
Wheels and drive systems are subject to normal wear and tear. It is the responsibility of the user to periodically inspect wheels for excess wear and replace hub motor components as required.
WARNING: Battery posts, terminals, and related accessories contain lead and lead compounds. Wash your hands after handling.
-
Replacement Parts
The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the complete selection of replacement parts visit shop.razor.com.
-
Repair Centers
For a list of authorized Razor repair centers: · Check online at www.razor.com. · Additional Customer Service contact information is listed on the back of this manual.
TROUBLESHOOTING GUIDE
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll-free +1 866-467-2967 to speak to a live Customer Service Representative.
ELECTRIC SCOOTER PARTS
Keep your scooter running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability. (Specifications subject to change without notice.)
- Handlebar Grips (Right/Left)
- Throttle
- Handlebar
- Collar Clamp
- Headset (Upper/Lower)
- Front Fork
- Front Wheel Complete (See Pg. 6 For Hardware Sequence)
- Rear-Fender Brake
- Rear Wheel with Motor Complete (See Pg. 6 For Hardware Sequence)
- Control Module
- Battery (1-12V/6Ah)
- Charger Port
- ON/OFF Switch
- Frame
- Kickstand
NOTICE: INSURANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC RIDE-ON PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
HFCECADCLOINMEPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
WARNING : Changes or modifications to this product not expressly approved
by Razor USA LLC, could void the user’s authority to operate the equipment.
WARRANTY
Razor Limited Warranty
The manufacturer warranties this product to be free of manufacturing defects
for a period of 90 days from the date of purchase. This Limited Warranty does
not cover normal wear and tear, wheel, or any damage, failure, or loss caused
by improper assembly, maintenance, storage, or use of the electric scooter.
This Limited Warranty will be void if the product is ever:
- used in a manner other than for recreation or transportation;
- modified in any way;
- rented.
- The manufacturer is not liable for incidental or consequential loss or
damage due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an extended warranty, it must be honored by the store at which it was purchased.
For your records, save your original sales receipt with this manual and write the serial number below.
CUSTOMER SERVICE CONTACT INFORMATION
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US, and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed below
AMERICAS
Razor USA LLC
P.O. Box 3610
Cerritos, CA 90703
USA
+1 866 467 2967
Monday – Friday
8:00 AM – 5:00 PM Pacific Time
customersupport@razorusa.com
EUROPE, MIDDLE EAST, AFRICA
Razor USA LLC (Europe)
Handelsweg 2
2742 RD Waddinxveen
Netherlands
+44 (0) 120 267 2702
info@razoreu.com
ASIA
Razor USA LLC (Asia)
P.O. Box 3610
Cerritos, CA 90703
USA
+81 50 7579 6622
info@razor-asia.com
UNITED KINGDOM AND IRELAND
Razor USA LLC (UK)
Unit 20 Hartnoll Business Centre
Post Hill, Tiverton Devon EX16 4NG
UK
+44 (0) 120 267 2702
info@razoreu.com
DISTRIBUTED IN AUSTRALIA BY:
Funtastic Limited Suite 2.01,
Level 2 315 Ferntree Gully Road
Mount Waverley Vic 3149,
Australia
+1 800 244 543
info@funtastic.com.au
IMPORTED IN JAPAN BY B-PLUS ASIA CORP.
Razor USA LLC
Kurokawa 3-1, Asaoku,
Kawasaki, Kanagawa
215-0035 JAPAN
+81 (0) 44 328 9057
Tel +81 (0) 44 328 9067
Fax info@razor-asia.com
Printed in China for Razor USA LLC.
Copyright © 2003-2020 Razor USA, LLC. All rights reserved. Razor® and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign countries. Black Label E90 and the Black Label E90 logo design are trademarks of Razor USA LLC.
References
- Call2Recycle | Leading the Charge For Battery Recycling
- Razor | Scooters and Ride-ons for the whole family
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