AJAX CombiProtect User Manual
- June 7, 2024
- ajax
Table of Contents
- Functional Elements
- Operating Principle
- Connecting the Detector to the Ajax security system
- Connecting the Detector to Third Party Security Systems
- States
- Setting Up the Detector
- Indication
- Detector Testing
- Installing the detector
- Installation of the detector
- Detector Maintenance
- Tech Specs
- Complete Set
- Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
CombiProtect User Manual
Updated January 14, 2021
CombiProtect is a device combining a wireless motion detector with the viewing angle of 88.5° and distance up to 12 meters, as well as a glass break detector with the distance up to 9 meters. It can ignore animals and detects a person within the protected zone from the first step. It can operate for up to 5 years from a preinstalled battery and is used inside premises.
CombiProtect operates within the Ajax security system, connected to the hub
via the protected Jeweller protocol. The communication range is up to 1200
meters in the line of sight. In addition, the detector can be used as a part
of third-party security central units via the Ajax uartBridge Ajax ocBridge
Plus or integration
modules.
The detector is set up via a mobile application for iOS and Android based smartphones. The system notifies user of all events through push notifications, SMS messages, and calls (if activated).
The Ajax security system is self-sustaining, but the user can connect it to
the central monitoring station of a private security company.
Buy motion and glass break detector CombiProtect
Functional Elements
- LED indicator
- Motion detector lens
- Microphone hole
- SmartBracket attachment panel (perforated part is required for actuating the tamper in case of any attempt to dismantle the detector)
- Tamper button
- Device switch
- QR code
Operating Principle
CombiProtect combines two types of security devices motion detector and glass break detector.
Thermal PIR sensor detects intrusion into a protected room by detecting moving objects with a temperature close to the temperature of the human body. However, the detector can ignore domestic animals if the suitable sensitivity has been chosen in the settings.
The electret microphone is responsible for glass break detection. The intelligent event registration system requires a sequence of sounds of a specific nature first dull blow, then ringing sound of falling chips, which prevents accidental actuation.
CombiProtect does not detect glass breaking if the glass is covered with any film: shockproof, sunscreen, decorative or other. In order to detect the breaking of this type glass, we recommend using a DoorProtect Plus wireless opening detector with shock and tilt sensor.
After actuation, the armed detector immediately transmits an alarm signal to the hub, activating the sirens and notifying the user and security company.
To arm Ajax security system (including Ajax CombiProtect detector) you can use Ajax Security System app, SpaceControl key fob or KeyPad.
If before arming the system, the detector has detected motion, it will not arm immediately, but during the next inquiry by the hub.
Connecting the Detector to the Ajax security system
The detector is connected to the hub and set up via the Ajax Security system mobile application. To establish connection please locate the detector and the hub within the communication range and follow the device adding procedure.
Before starting connection:
- Following the hub manual recommendations, install the Ajax application. Create an account, add the hub to the application, and create at least one room.
- Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
- Ensure that the Hub is disarmed and does not update by checking its status in the mobile application.
Only users with administrator rights can add the device to the hub
How to connect the detector to the hub:
-
Select the Add Device option in the Ajax app.
-
Name the device, scan/write manually the QR Code (located on the body and packaging), and select the location room.
-
Select Add — the countdown will begin.
-
Switch on the device.
For detection and pairing to occur, the detector should be located within the
coverage of the wireless network of the hub (at a single protected object).
Request for connection to the hub is transmitted for a short time at the time
of switching on the device.
If connection to the Ajax Hub failed, switch off the detector for 5 seconds
and retry.
The detector connected to the hub will appear in the list of devices of the hub in the application. Update of the detector statuses in the list depends on the device inquiry time set in the hub settings, with the default value 36 seconds.
Connecting the Detector to Third Party Security Systems
To connect the detector to a third party security central unit using the uartBridge or ocBridge Plus integration module, follow the recommendations in the manual of the respective device.
States
- Devices
- CombiProtect
| Parameter | Value |
|---|---|
| Temperature | Temperature of the detector. Measured on the processor and |
changes gradually
Jeweller Signal Strength| Signal strength between the hub and the detector
Battery Charge| Battery level of the device. Displayed as a Percentage
How battery charge is displayed in Ajax apps
Lid| The tamper mode of the detector, which reacts to the detachment of or
damage to the body
Delay When Entering, sec| Delay time when entering
Delay When Leaving, sec| Delay time when exiting
ReX| Displays the status of using the ReX range Extender
Motion Detector Sensitivity| Sensitivity level of the motion detector
Motion Detector Always Active| If active, the motion detector is always in the
armed mode
Glass Detector Sensitivity| Sensitivity level of the glass detector
Glass Detector Always Active| If active, the glass detector is always in the
armed Mode
Temporary Deactivation| Shows the status of the device temporary deactivation
function:
No — the device operates normally and transmits all events.Lid only — the hub
administrator has disabled notifications about triggering on the device body.
Entirely — the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events.
By number of alarms — the device is automatically disabled when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app.
Firmware| Detector firmware version
Device ID| Device identifier
Setting Up the Detector
- Devices
- CombiProtect
- Settings
| Parameter | Value |
|---|---|
| First field | Detector name, can be edited |
| Room | Selecting the virtual room to which the device is Assigned |
| Delay When Entering, sec | Selecting delay time when entering |
| Delay When Leaving, sec | Selecting delay time on exit |
| Delays in Night Mode | Delay turned on when using night mode |
| Arm in Night Mode | When turned on, the detector will switch to armed mode when |
using night mode
Alarm LED indication| Allows you to disable the flashing of the LED indicator
during an alarm. Available for devices with firmware version 5.55.0.0 or higher
How to find the firmware version or the ID of the detector or device?
Motion Detector| If active, motion detector will be active
Motion Detector Sensitivity| Choosing the sensitivity level of the motion
detector:
High
Normal
Low
Motion Detector Always Active| If active, the detector always registers motion
Glass Detector Enabled| If active, glass breaking detector will be active
Glass Protection Sensitivity| Choosing the sensitivity level of the glass
detector:
High
Normal
Low
Glass Protection Always Active| If active, the detector always registers glass
breaking
Alert with a siren if motion detected| If active, sirens added to the system
are activated when the motion detected
Alert with a siren if glass break detected| If active, sirens added to the
system are activated when the glass break detected
Jeweller Signal Strength Test| Switches the detector to the signal strength
test Mode
Detection Zone Test| Switches the detector to the detection area test
Attenuation Test| Switches the detector to the signal fade test mode
(available in detectors with firmware version 3.50 and later)
Temporary Deactivation| Allows the user to disconnect the device without
removing it from the system.
Two options are available:
Entirely — the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications
Lid only — the system will ignore only notifications about the triggering of
the device tamper button
Learn more about temporary deactivation of devices The system can also
automatically disable devices when the set number of alarms is exceeded.
Learn more about auto deactivation of Devices
User Guide| Opens the detector User Guide
Unpair Device| Disconnects the detector from the hub and deletes its settings
Indication
| Event | Indication | Note |
|---|---|---|
| Turning on the detector | Lights up green for about one Second | |
| Detector connection to the hub ocBridge Plus, and uartBridge | Lights up | |
| continuously for a few Seconds | ||
| Alarm / tamper activation | Lights up green for about one Second | Alarm is sent |
once in 5 seconds
Battery needs replacing| During the alarm, slowly lights up green and goes
off| Replacement of the detector battery is described in the Battery
Replacement manual
Detector Testing
The Ajax security system allows conducting tests for checking the
functionality of connected devices.
The tests do not start straight away but within a period of 36 seconds when
using the standard settings. The time of the start depends on the settings of
the detector polling period (the paragraph on “Jeweller” settings in the hub
settings).
Jeweller Signal Strength Test
Detection Zone Test
- Glass break detection zone Test
- Motion detection zone Test
Attenuation Test
Installing the detector
Selection of the installation site
The controlled area and the efficiency of the security system depends on the
location of the detector.
The device developed only for indoor use.
Location of the CombiProtect depends on the remoteness from the hub and
presence of any obstacles between the devices hindering the radio signal
transmission: walls, inserted floors, large-size objects located within the
room.
Check the signal level at the installation location
If the signal level is at one bar, we cannot guarantee stable operation of the
security system. Take all possible measures to improve the quality of the
signal! As
a minimum, move the device – even 20 cm shift can significantly improve the
quality of reception.
If after moving the device still has a low or unstable signal strength, use a radio. signal range extender ReX
The direction of the detector lens should be perpendicular to the probable way of intrusion into the room. The detector microphone should be positioned at the angle of no more than 90 degrees relative to the window.
Make sure that any furniture, domestic plants, vases, decorative or glass structures do not block the field of view of the detector.
We recommend installing the detector at the height of 2.4 meters.
If the detector is not installed at the recommended height, this
will reduce the area of the motion detection zone and impair the operation of
the function of ignoring animals.
Why motion detectors react to animals and how to avoid it
Installation of the detector
Before installing the detector, make sure that you have selected the optimal location and it is in compliance with the guidelines contained in this manual
CombiProtect detector can be attached to a vertical surface or in a corner.
-
Attach the SmartBracket panel to the surface using bundled screws, using at least two fixing points (one of them above the tamper). If you select other attachment hardware, make sure that they do not damage or deform the panel.
The double-sided adhesive tape may only be used for temporary attachment of the detector. The tape will run dry in the course of time, which may result in the falling of the detector and actuation of the security system. Furthermore, the device may fail from a hit, as a result of an impact. -
Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it will blink with an LED this will be a signal that the tamper on the detector is closed.
If the light indicator of the detector is not actuated after installation in
SmartBracket, check the tamper mode in the Ajax Security System app and then
the fixing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment
panel, you will receive the notification.
Do not install the detector:
- outside the premises (outdoors);
- in the direction of the window, when the detector lens is exposed to direct sunlight;
- opposite any object with the rapidly changing temperature (e.g., electrical and gas heaters);
- opposite any moving objects with the temperature close to that of the human body (oscillating curtains above the radiator);
- opposite any reflective surfaces (mirrors);
- at any places with fast air circulation (air fans, open windows or doors);
- nearby any metal objects or mirrors causing attenuation and screening of the signal;
- within any premises with the temperature and humidity beyond the range of permissible limits;
- closer than 1 m from the hub.
Detector Maintenance
Detector Maintenance
Check the operational capability of the CombiProtect detector on a regular
basis.
Clean the detector body from dust, spider web and other contaminations as they
appear. Use soft dry napkin suitable for equipment maintenance.
Do not use for cleaning the detector any substances containing alcohol, acetone, gasoline and other active solvents. Wipe the lens very carefully and gently any scratches on the plastic may cause reduction of the detector sensitivity.
The pre-installed battery ensures up to 5 years of autonomous operation (with the inquiry frequency by the hub of 3 minutes). If the detector battery is discharged, the security system will send respective notices and the LED will smoothly light up and go out, if the detector detects any motion or if the tamper is actuated.
To change the battery, switch off the device, loosen three screws and remove
the front panel of the detector. Change the battery for a new one of type
CR123A, observing the polarity.
How long Ajax devices operate on batteries, and what affects this
Battery Replacement
Tech Specs
| Sensitive element | PIR sensor (motion) electret microphone (glass break) |
|---|---|
| Motion detection distance | Up to 12 m |
| Motion detector viewing angles (H/V) | 88.5° / 80° |
| Time for motion detection | From 0.3 to 2 m/s |
| Pet immunity | Yes, weight up to 20 kg, height up to 50 cm |
Why motion detectors react to animals and how to avoid it >
Glass break detection distance| Up to 9 m
Microphone coverage angle| 180°
Tamper protection| Yes
Frequency band| 868.0 – 868.6 MHz or 868.7 – 869.2 MHz depending on the region
of sale
Compatibility| Operates with all Ajax hubs, range extenders ocBridge Plus
uartBridge
Maximum RF output power| Up to 20 mW
Radio signal modulation| GFSK
Radio signal range| Up to 1,200 m (any obstacles absent)
Power supply| 1 battery CR123A, 3 V
Вattery life| Up to 5 years
Installation method| Indoors
Operating temperature range| From -10°С to +40°С
Operating humidity| Up to 75%
Overall dimensions| 110 × 65 × 50 mm
Weight| 92 g
Certification| Security Grade 2, Environmental Class II in conformity with the
requirements of EN 50131-1, EN 50131-2-7-1, EN 50131-2-2, EN 50131-5-3
Complete Set
1. CombiProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Installation kit
5. Quick Start Guide
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should first contact the support service— in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement
Technical support: support@ajax.systems
References
- Why motion detectors react to animals and how to avoid it | Ajax Systems Blog
- End user agreement - Ajax Systems
- All Ajax security system devices and detectors
- All Ajax security system devices and detectors
- All Ajax security system devices and detectors
- CombiProtect — Motion and glass break detector | Ajax Systems
- Ajax SpaceControl — security system key fob | Ajax Systems
- uartBridge — Module for Ajax devices integration with third-party wireless alarms systems
- What affects the quality of radio communication between Ajax devices
- Software | Ajax Systems
- Warranty - Ajax Systems
- How battery charge is displayed in Ajax apps | Ajax Systems Support
- What is Devices Auto Deactivation and how it works | Ajax Systems Support
- How to find out the device firmware version | Ajax Systems Support
- How long Ajax devices operate on batteries, and what affects this | Ajax Systems Support
- How to deactivate a device without removing it from the system | Ajax Systems Support
- How to change batteries in the CombiProtect | Ajax Systems Support
- What is Signal Attenuation Test | Ajax Systems Support
- What is Detection Zone Test | Ajax Systems Support
- What is Jeweller Signal Strength Test | Ajax Systems Support
Read User Manual Online (PDF format)
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