HuddleCamHD HC3XA USB 2.0 PTZ Conferencing Camera User Manual

HuddleCamHD
3XA with Audio

USB 2.0 PTZ Camera w/ built-in Mic Array
Installation and Operation Manual

Ver. 1.2 – 9/20

Precautions

Safety Tips

• Please be aware any deviation from these tips may void your warranty

• Please read this manual carefully before using the camera.

• Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage, or installation.

• Take care of the camera during installation to prevent damage to the camera case,
  ports, lens, or tilt mechanism.

• Keep the camera away from strong electromagnetic sources.

• Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.

• Do not clean the camera with any active chemicals or corrosive detergents.

• Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized HuddleCamHD dealer.

• After long term operation, moving components may wear down. Please contact your authorized HuddleCamHD dealer for repair.

What’s in the Box

Supplied Hardware

• HuddleCamHD 3XA – 3X Optical Zoom USB 2.0 camera
  • Camera
  • Dual Microphone Array
• 12V 2.0A DC Power Adapter
• USB 2.0 A-B cable (4.9m 16ft)
• IR Remote Controller
• Quick Start Guide

Physical Description

Front View of the Camera

1. Lens
   3X Optical Zoom

2. Left Microphone Element

3. IR Receiver
   To receive IR remote controller signal

4. Power LED
   Blue LED lights when unit is powered and is dark in Stand-By status.

5. IR Receiver
   To receive IR remote controller signal

6. Right Microphone Element

Rear View of the Camera____

7. USB 2.0 Interface
For video/audio connection to PC (USB 2.0 Port. Will also function in a USB 3.0 port as a
USB 2.0 device)
8. IR Receiver
To receive IR remote controller signals
9. DC IN 12V socket
Only use the Power Adapter supplied with this camera

Bottom View of the Camera___

10. Dip-Switches
Used for selecting serial (virtual com port via USB) and IR communications settings.)
11. Tripod
Will accept 1 / 4 20 bolt from 3rd party tripod, wall or ceiling mount using included tripod adapter.

Dip-Switch Settings_____

Bottom Switch: Used for serial and IR communication settings.
Note : When changing Dip-Switch settings, make all changes with camera powered off.

DIP-1,2:
Virtual COM Port – Baud Rate & Communication Protocol

Baud Rate| Switch State| Communication
Protocol| Switch State
---|---|---|---
DIP-1| DIP-2
9600bps| OFF (Default)| VISCA 1| OFF (Default)
38400bps| ON| PELCO-D| ON

DIP-3,4,5:
IR Remote Control – Camera ID

OSD Menu___

Dome_____

• Pan Speed
o Set speed of Pan motor
▪ Range = 1 – 63| Default Value: 20
---|---
• Tilt Speed
o Set speed of Tilt Motor
▪ Range = 1 – 63| Default Value: 20
• Scan Speed (Auto Pan Mode)
o Set speed of boundary scan
▪ Range = 1 – 63| Default Value: 6
• Tour Path (Uses presets)
o Select desired tour path
▪ Range = 1 – 4| Default Value: 1
• Tour Dwell
o Set duration to dwell on each preset
▪ Range = 1 – 60| Default Value: 5
• Proportion

(Pan + Tilt speed proportional to zoom level)
o Set Proportion
▪ Range = On – Off

| Default Value: On
• Auto Rev
o Set camera mounting orientation
▪ N for inv ceiling mount, P for std. mount| Default Value: P
• Frame
o Set Refresh Rate
▪ Range = 50Hz or 60Hz| Default: 60Hz
• Preset Freeze
o Provides automatic temporary freeze frame when switching between presets
▪ Range = On – Off| Default: On
• POS COMEBACK
o Allows the camera to revert to last position left at for 30+ seconds
▪ Range = On – Off|
    Lens_____|
• BL (Backlight)
o ON/OFF| Default Value: OFF
• Saturation
o 0 – 15| Default Value: 9
• Sharpness
o 0 – 15| Default Value: 3
• NR (Noise Reduction)
o Adjustable Value: OFF, AUTO, 1 – 4| Default Value: Auto
• WB (White Balance)
o Auto/Indoor/Outdoor/Onepush/ATW/Manual| Default Value: Auto
Manual Settings:|
• R GAIN (Red Gain)
o Adjustable Scope: 0 – 255| Default Value: 76
• B GAIN (Blue Gain)
o Adjustable Scope: 0 – 255| Default Value: 82
• AE (Auto Exposure)
o Auto/Manual| Default Value: Auto
Manual Settings:|
• SHUTTER
o Shutter Speed Range: 1/60 – 1/10000| Default Value: 1/90
• IRIS
o FIXED only|
• BRIGHT
o Set Brightness: 0 – 15| Default Value: 8

IR Remote Controller

(Note: Some buttons do not operate for all camera modes)

1. Reset:
   Restarts the camera and restores it
   to Factory Default settings.
   (Note: Will delete all memory).

2. Camera Selection
   Select Camera ID: 1, 2 or 3

3. Preset Positions
   1-9: Preset Positions
   Set: Setting Preset Position
   Clear: Clear Preset Position
   Call: Call Preset Position
   Note: To Set / Call preset position 1, you
   should press number key “1”, then press Set /Call to Set or Call the position.

4. Fast Zoom in/out Control Zone
   +: Zoom in quickly
   -: Zoom out quickly

5. Pan/Tilt Controller
   ↑ Move Up
   ↓ Move Down
   ← Move Left
   → Move Right
   ↵ Auto Pan

6. Additional Function Zone
   Freeze: Image Freeze
   BL: Back-light Compensation
   WB: White Balance
   AE: Auto Exposure
   D Zoom: Digital Zoom
   HDMI: Swap to HDMI video output
   DVI: Swap to DVI video output
   Format: Swap between different formats

7. Power Supply Switch
   Power On / Off button

8. OSD Menu Zone
   Dome OSD: Enter Pan Tilt Zoom OSD menu
   Lens OSD: Enter lens OSD menu

9. Slow Zoom In/Out Zone
   +: Zoom in slowly
   -: Zoom out slowly

10. Focus Control Zone
    Auto: Turn on autofocus
    Manual: Turn on manual focus
    Far: Set focus at a farther distance
    Near: Set focus at a nearer distance

11. Pan/Tilt Function Zone
    L-Limit: Set left boundary limit scanning position
    Scan: Enable Boundary Scanning (Auto Panning)
    R-Limit: Set right boundary limit scanning position
    Home: Go to the camera’s Home position
    Tour: Enable automatic patrol tour of presets
    Rev: Enable image flip for ceiling mounting

Connection Instructions_____

1. Connect included Power Supply to the camera.
2. Wait for camera to come to Home Position.
3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
4. Select and configure camera in your software of choice.
NOTE : Failure to follow this sequence may result in no connection to PC.

Care of the Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available).

Installation Instructions

Desktop Installation

When using the HuddleCam on a desk, make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.

Desktop Installation

When using the HuddleCam with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:
Note : Tripod must stand on a level surface.
To fix the tripod mount to the bottom of the camera, use the supplied screws to hold it in place.

Then screw the tripod to the tripod bracket.

Important Notes Regarding USB Connectivity

USB 3.0 ports are backward compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).
External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably.
USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply when required. Always connect the  HuddleCam directly to the device in order to associate the UVC drivers before attempting to USB any extension system.
USB power saving settings in the device’s operating system should be turned off completely for reliable USB camera connectivity.
HuddleCam Cameras – Video (General to all HuddleCamHD models)
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS, and Linux to stream HD video to your device via your device’s  USB port (USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an  “image device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality  (USB 2.0 Camera).

If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or  “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB – and to a different available USB port, if possible.
Similarly, you can see a connected device in System Information on a MAC. See screenshot below:

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB 2.0 camera).

HuddleCam Cameras – Audio (Specific to HuddleCamHD models with built-in audio)
In the case of the HuddleCamHD model HC3XA-xx, the unit also has a built-in microphone array.
Because of this, it also shows up as a UAC (USB Audio Class) device on your PC.

In this example, you can find the camera’s mic system under Sound Controllers in the Windows Device Manager, shown as “HuddleCamHD Mic”. If the camera is connected properly, the mics will show up here and be available to any program that is able to utilize your connected audio devices.

HuddleCam Cameras – Serial Control (Specific to HuddleCamHD models with virtual COM)
Since the HuddleCamHD model HC3XA-xx also includes a virtual serial connection, the camera will actually make 3 separate connects to your PC: UVC for video, UAC for  audio, and virtual com port for serial communication, as can be seen here:

This view uses the Windows Device Manager’s “View by Connection” mode rather than the default “View by Type” mode, which allows you to “sort” by physical connection to see your connected devices. However, all 3 USB connection types may be viewed in any of Device Manager’s viewing modes (just not grouped together like this).
Changing the Advanced Port properties of the USB Serial Port (right-click on “USB Serial Port (COMx)” connection as shown above) will allow you to set the virtual Com Port  address of the camera to match the Com Port settings of your PTZ controlling software (like the free “Remote PTZ Control Software” available at http://huddlecamhd.com/resources/

Troubleshooting

between the camera, power adapter, and mains. If anything is disconnected, reconnect it.
Camera will not connect to the PC via USB| USB cable is bad.| Try new USB Cable
Camera connects sometimes.| Connect USB only after camera has completely booted.
Camera unable to pan, tilt, and/or zoom.| Power adapter is
disconnected from mains or from the camera| See Camera Power, above
Pan, tilt, or zoom range limit was reached| Try to pan/tilt/zoom in the other direction
Remote control not working| The “camera select” button on the remote control is not set to match the “IR address” set on the camera dip switch.| Choose the correct “IR select” number to match camera settings (default address 1).
Camera cannot be controlled via VISCA.| The connection between the PC and camera is incorrect.| Refer to USB connectivity section of this manual.
Commands being sent are incorrect.| Refer to VISCA section of this manual.
The camera is not working at all.| No response or image from camera.| Disconnect power, and wait a few minutes, then connect the power again. Retry.

Specifications

Model Number: HC3XA-(xx)
Color (xx): BK=Black & WH=White

Camera & Lens|
---|---
• Video CMOS Sensor| 1/2.8” CMOS, 2.1 Mega Pixel
• Resolutions| 1080p-30/25, 720p-30/25, SVGA, VGA
• Frame Rate| Up to 30fps (MJPEG)
• Lens Zoom| 3X Optical Zoom f=3.3-10mm F1.6
• Min Lux| 0.1 Lux at F1.6
• Horizontal Field of View| 34° (Tele) to 91° (Wide)
Built-in Audio|
• Mic Array| Dual Mics on front of camera base
• Pickup Range| 360° up to 16.5 ft (5m)
• Processing| Advanced Auto Gain and Noise Control
Pan/Tilt Movement|
• Pan Movement| ±175°
• Tilt Rotation| Up: 90°, Down: 30°
• Presets| 64 Presets
Rear Board Connectors|
• Video interface| USB 2.0
• Control Signal Interface| USB 2.0 Virtual Com Port (VISCA, PelcoD)
• Baud Rate| 9600, 38400 bps
• Audio Interface| USB 2.0 Plug and Play
• Power Supply Interface| DC 12V 1.2A
Electrical Index|
• Power Supply Adapter| 12V DC 2A
• Input Voltage| 12V DC (10.5-14V DC)
• Input Power| 24W (Max)
Physical|
• Material| Aluminum, Plastic
• Dimensions| 7.1”W x 5.2”H x 3.1”D (180mm x 132mm x 78mm [140mmH w/ tilt])
• Weight| 1.41 lbs (0.64 kg)
• Color| Black & White
• Operating Temperature| 32°F to + 113°F (0°C to +45°C)
• Storage Temperature| -14°F to 140°F (-10°C +60°)
• Working Environment| Indoor only
Warranty|
• Mfg Warranty| 2 Years parts and labor

Ver. 1.2 – 9/20

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