HuddleCamHD 10X-GY-G3 2.1 MP 1080p PTZ Camera 10x Optical Zoom 30 fps Gray Instruction Manual

: June 6, 2024
: HuddleCamHD

HuddleCamHD 10x (Gen 3)
USB 3.0 PTZ CAMERA
INSTALLATION & OPERATION MANUAL HuddleCamHD 10X-GY-G3 2.1 MP - Physical
Descripti

Please check HUDDLECAMHD.com for the most up to date version of this document

Precautions

Safety Tips

Please read this manual carefully before using the camera.
Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
Keep the camera away from strong electromagnetic sources.
Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
Do not clean the camera with any active chemicals or corrosive detergents.
Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
After the long-term operation, moving components can wear down. Contact your authorized dealer for repair.

In The Box

Supplied Equipment

HD Color Video Camera (1)
12V/2.0A DC Power Adapter (1)
Installation Bracket (1)
Installation Screw (1)
USB 3.0 Data Cable (3m), Serial Control Cables (RS-232C to RS-485)
IR Remote Controller (1)
User Manual (1)

Physical Description

Front View

HuddleCamHD 10X-GY-G3 2.1 MP - Physical Description

Lens
IR Receiver
To receive IR remote controller signal.
Power LED
Blue LED lights when unit is powered and on.
Stand by LED
Orange LED lights when unit is powered and in standby.
IR Receiver
To receive IR remote controller signal.

Rear View

HuddleCamHD 10X-GY-G3 2.1 MP - Physical Descrip

6. USB 3.0 Interface
For connection to PC USB 3.0 port (also compatible with USB 2.0 port and driver).
7. IR Selective Switch
When using only one remote to control more than one camera, this switch will assign a unique ID to each camera.
8. RS232 IN Port
For hard wired remote control from a 3rd party PC, joystick, etc…
9. RS485 IN / OUT
Used for daisy chaining multiple cameras for RS-232 & RS-485 control.
10. DC IN 12V Socket
Only use the Power Adapter supplied with this camera.

Bottom View

Dip-Switch
Used for changing hardware settings of the camera.
Tripod
Will accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.

Dip-Switch Settings

Note: When changing Dip-Switch settings, make all changes with camera powered off.
Dip-Switch 1, 4, & 5 – Reserved.
Dip-Switch 2 – Switch for settings the control protocol.
ON = RS-485 control & PELCO-D.
OFF = RS-232 control & VISCA.
Dip-Switch 3 – Switch for firmware upgrading.
Note: When ON, USB 3 output will be disabled.
Dip Switch 6 – Switch for toggling IR remote control.
ON = IR remote control disabled.
OFF = IR remote control enabled.

Cable Connection Info

RS-232C – IN Reference

HuddleCamHD 10X-GY-G3 2.1 MP - Cable Connection RS232 OUT, RS-485 – In / Out Reference

HuddleCamHD 10X-GY-G3 2.1 MP - RS232 OUT

RS-485 Reference

HuddleCamHD 10X-GY-G3 2.1 MP - Reference

On Screen Display Menu – Use the OSD menu to access and change the camera’s settings.
Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible on the screen.

The Dome OSD Menu is as follows:

♦ Protocol

o Address
Range: 1 – 7| Default Value: 1
• Protocol
Range: Visca, Pelco-D| Default Value: Visca
o Baudrate
Range: 2400, 4800, 9600, 8400| Default Value: 9600
♦ Pan/Tilt
o IR Address
Range: 1 – 3 (IR switch dependent)| Default Value: 1
o Pan Speed
Range: 1 – 24| Default Value: 14
o Tilt Speed
Range: 1 – 18| Default Value: 10
o Picture Freeze
Range: On, Off| Default Value: Off
o Loc Resume
Range: Off, 30, 60, 90| Default Value: Off
♦ Information|
---|---
o Version
o Model
o Date| (Firmware version)
HuddleCamHD G3
(Manufacture Date)

The Lens OSD Menu is as follows:
♦ Exposure

o Brightness
Range: 0 – 255 (increments of 5)| Default Value: 50
---|---
o Backlight
Range: On, Off| Default Value: Off
o AE
Range: Auto, Shutter| Default Value: Auto
o Shutter
Range: 1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150,
1/180, 1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000,
1/1250, 1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000,
1/10000| Default Value: 1/30
o Anti-Flicker
Range: 50, 60| Default Value: 60
♦ Color
o Contrast
Range: 0 – 255| Default Value: 50
o Hue
Range: 1 – 100| Default Value: 50
o Saturation
Range: 1 – 100| Default Value: 50
o Sharpness
Range: 1 – 127| Default Value: 50
o WB
Range: Auto, Manual| Default Value: Auto
o ColorTemp Range: 1500 – 15000 (increments of 100)| Default Value: 4900
♦ Image
o Image Flip
Range: Off, All, Flip, Mirror| Default Value: Off
o Frame
Range: 30/25| Default Value: 30
o Image Mode Range: Bright, Beauty, Normal, Clear| Default Value: Normal

IR Remote Controller
(Note: Some buttons do not operate for all camera models)

Reset:
Restarts the camera and restores it to Factory Default settings. (Note: Will delete all memory).
Camera Selection
Select Camera ID: 1, 2 or 3
Preset Positions
1-9: Preset Positions
Set: Setting Preset Position
Clear: Clear Preset Position
Call: Call Preset Position Note: To Set / Call preset position 1, you should press number key “1”, then press Set / Call to Set or Call the position
Fast Zoom in/out Control Zone
+: Zoom in quickly
-: Zoom out quickly
Pan/Tilt Controller
Additional Function Zone
Freeze: Image Freeze
BL: Back-light Compensation
WB: White Balance
AE: Auto Exposure
D Zoom: Digital Zoom
HDMI: Swap to HDMI video output
DVI: Swap to DVI video output
Format: Swap between different formats
Power Supply Switch
Power On / Off button
OSD Menu Zone
Dome OSD: Enter Pan Tilt Zoom OSD menu Lens OSD: Enter lens OSD menu
Slow Zoom In/Out Zone
+: Zoom in slowly
-: Zoom out slowly
Focus Control Zone
Auto: Turn on auto focus
Manual: Turn on manual focus
Far: Set focus at farther distance
Near: Set focus at nearer distance
Pan/Tilt Function Zone
L-Limit: Set left boundary limit scanning position
Scan: Enable Boundary Scanning (Auto Panning)
R-Limit: Set right boundary limit scanning position
Home: Go to camera’s Home position
Tour: Enable automatic patrol tour of presets
Rev: Enable image flip for ceiling mounting

Connection Instructions

Connect included Power Supply to the camera.
Wait for camera to come to Home Position.
Connect included USB 3.0 cable to camera and USB 3.0 port of PC (unit is also backwards compatible with USB 2.0 port).
Select and configure camera in your software of choice.

NOTE: Failure to follow this sequence may result in no connection to PC.

Care Of The Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available).

Installation Instructions

Desktop Installation

When using the HuddleCam on a desk, make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure
that the camera’s pan and tilt mechanism operates normally. HuddleCamHD 10X-
GY-G3 2.1 MP -Installation

Tripod Installation

When using the HuddleCam™ with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications: Note: Tripod must stand on a level surface.

HuddleCamHD 10X-GY-G3 2.1 MP - Tripod Installation

Ceiling Mount

Step1: Secure the Ceiling Plate to the ceiling.

HuddleCamHD 10X-GY-G3 2.1 MP - Secure the Ceiling

Step 2: Fix the Triangle Plate to the camera

HuddleCamHD 10X-GY-G3 2.1 MP -the camera

Step 3: Connect the Triangle Plate to the Ceiling Plate.

HuddleCamHD 10X-GY-G3 2.1 MP -Use the screws

Troubleshooting

Problem| Cause|

Resolution

---|---|---
There is no power to the camera.| Power adapter is disconnected from mains or from camera.| Check the connections between the camera, power adapter and mains. If anything is

disconnected, reconnect it.

Power switch is set to OFF.| Set the power switch to ON.
Camera will not connect to the PC via USB.| USB cable is bad.| Try new USB Cable
Camera connects sometimes.| Connect USB only after camera has completely booted.
Camera unable to pan, tilt, and/or zoom.| Menu is currently displayed on the screen.| Retry after exiting the menu.
Pan, tilt or zoom range limit was reached.| Try to pan/tilt/zoom in the other direction.
Remote control not working.| The “camera select” button on the remote control is not set to match the “IR select” switch number set on the camera.| Choose the correct “IR select” number to match camera settings.
Camera cannot be controlled via VISCA.| The connection between the PC and camera is incorrect.| Refer to Cable Connection Info section of this manual.
Commands being sent are incorrect.| Refer to VISCA manual.
The Camera is not working at all.| No response or image from camera.| Disconnect power, and wait a few minutes, then connect the power again. Retry.

Important Notes Regarding USB Connectivity:
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality). External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably. USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required. Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the HuddleCam directly to the device in order to associate the UVC drivers before attempting to use any extension system. USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.

HuddleCam Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below: HuddleCamHD HC10XA 10XA -
Video

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera).
If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).

Similarly, you can see a connected device in System Information on a MAC. See screenshot below:
HuddleCamHD 10X-GY-G3 2.1 MP - RS232-- In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).