HuddleCamHD HC3X-G2 3X Gen2 USB 2.0 Conferencing Camera User Manual

HuddleCamHD HC3X-G2 3X Gen2 USB 2.0 Conferencing Camera

Precautions

Safety Tips

• Please read this manual carefully before using the camera.
• Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
• Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
• Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
• Keep the camera away from strong electromagnetic sources.
• Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
• Do not clean the camera with any active chemicals or corrosive detergents.
• Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
• After long term operation, moving components can wear down. Contact your authorized dealer for repair.

In the Box

Supplied Equipment

• 3x Zoom USB 2.0 HD Video Conference Camera
• 12V/2.0A DC Power Adapter
• USB 2.0 A-B cable (16ft / 4.9m)
• RS-232C Serial Control cable
• RS-232C to RS-485 adaptor cable
• Wall Mount
• IR Remote Controller
• Quick Start Guide

Physical Description

Front View

1. Lens

2. IR Receiver
   To receive IR remote controller signal.

3. Power LED
   Blue LED lights when unit is powered, LED is dark for Stand-By status.

4. IR Receiver
   To receive IR remote controller signal.
   Rear View

5. USB 2.0 Interface
   For connection to PC (USB 2.0 port. Will also function in a USB 3.0 port as USB 2.0 device).

6. DC12V In Socket
   Only use the power adapter supplied with this camera.

7. IR Receiver
   To receive IR remote controller signals.

8. RS232 IN Port
   For hard wired remote control from a 3rd party PC, joystick, etc…

9. RS485 IN Port
   For hard wired remote control from a 3rd party PC, joystick, etc…

Bottom View

1. Tripod / Wall Mount / Ceiling Mount
   Will accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.

Cable Connection Info

VISCA RS-232C – IN Reference

VISCA RS-485 – In Reference

OSD MENU

On Screen Display Menu – Use the OSD menu to access and change the camera’s settings.
Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible on the screen.

The Dome OSD Menu is as follows:

Protocol

• * Dome Address Default: 1

• 1 – 7
  • Dome Protocol Default: VISCA
  • VISCA, PELCO-D
  • Baud Rate Default: 9600
• 2400, 4800, 9600, 38400

Pan/Tilt

• * IR Address Default: 1

• 1 – 3
  • Pan Speed Default: 14
• 1 – 24
  • Tilt Speed Default: 10
• 1 – 18
  • Picture Freeze Default: Off
• On, Off
  • Loc Resume Default: Off
• Off, 30, 60, 90
• Information
  • Version
  • Model
  • Date

The Lens OSD Menu is as follows:

• Exposure

  • Brightness Default: 50

• 1 – 255 (increments of 5)

  • Backlight Default: Off

• On, Off

  • AE (Auto Exposure) Default: Auto

• Auto, Shutter

  •  Shutter Default: 1/30

• 1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150, 1/180, 1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000, 1/1250, 1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000, 1/10000

  • ANTI-Flicker Default: 60

• 50 / 60

• Color

  • Hue Default: 50

• 1 – 100

  • Saturation Default: 50

• 1 – 100

  • Sharpness Default: 50

• 1 – 127

  • WB (White Balance) Default: Auto

• Auto, Manual

  • Color Temp Default: 4900

• 4000 – 5400 (increments of 100)

Image

• * Image Flip Default: Off

• Mirror, Off, All, Flip
  • Frame (frames per second) Default: 30
• 25 / 30
  • Image Mode Default: Normal
• Clear, Bright, Beauty, Normal

**IR Remote Controller

**

1. Reset:
   Restarts the camera and restores it to Factory Default settings.
   ( Note : Will delete all memory).

2. Camera Selection
   Select Camera ID: 1, 2 or 3

3. Preset Positions
   1-9 : Preset Positions
   Set : Setting Preset Position
   Clear : Clear Preset Position
   Call : Call Preset Position
   Note : To Set / Call preset position 1, you should press number key “1”, then press Set / Call to Set or Call the position.

4. Fast Zoom in/out Control Zone
   +: Zoom in quickly
   -: Zoom out quickly

5. Pan/Tilt Controller

   • Move Up
   • Move Down
   • Move Left
   • Move Right
   • Auto Pan

6. Additional Function Zone
   Freeze : Image Freeze
   BL : Back-light Compensation
   WB : White Balance
   AE : Auto Exposure
   D Zoom: Digital Zoom
   HDMI : Swap to HDMI video output
   DVI : Swap to DVI video output
   Format : Swap between different formats

7. Power Supply Switch
   Power On / Off button

8. OSD Menu Zone

   • Dome OSD: Enter Pan Tilt Zoom OSD menu
   • Lens OSD: Enter lens OSD menu

9. Slow Zoom In/Out Zone
   +: Zoom in slowly
   -: Zoom out slowly

10. Focus Control Zone
    Auto : Turn on auto focus
    Manual : Turn on manual focus
    Far : Set focus at farther distance
    Near : Set focus at nearer distance

11. Pan/Tilt Function Zone
    L-Limit: Set left boundary limit scanning position
    Scan : Enable Boundary Scanning (Auto Panning)
    R-Limit: Set right boundary limit scanning position
    Home : Go to camera’s Home position
    Tour : Enable automatic patrol tour of presets
    Rev : Enable image flip for ceiling mounting

Connection Instructions

1. Connect included Power Supply to the camera.
2. Wait for camera to come to Home Position.
3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
4. Select and configure camera in your software of choice.
   NOTE : Failure to follow this sequence may result in no connection to PC.

Care Of The Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available).

Installation Instructions

Desktop Installation

When using the HuddleCamHD Camera on a desk, Make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.

Tripod Installation

When using the HuddleCamHD Camera with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:
Note : Tripod must stand on a level surface.

Wall Mount Installation

The camera includes a wall mount allowing you to mount the camera to a wall. Follow the figures below to mount your camera to the wall.

USB Connection

Important Notes Regarding USB Connectivity:

USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).
External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably. USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required.
Caution : Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the HuddleCamHD camera directly to the device in order to associate the UVC drivers before attempting to use any extension system. USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.

HuddleCamHD Cameras

All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCamHD camera). When your device successfully recognizes the camera, your device will register the HuddleCamHD camera as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:

In this example, you can see the HuddleCamHD camera in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera). If your device has not connected to or has not recognized the HuddleCamHD camera as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCamHD camera will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCamHD camera).

Similarly, you can see a connected device in System Information on a MAC. See screenshot below:

In this example, you can see the HuddleCamHD camera in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).

Troubleshooting

mains. If anything is disconnected, reconnect it.
Camera will not connect to the PC via USB.| USB cable is bad.| Try new USB Cable
Camera connects sometimes.| Connect USB only after camera has completely booted.
Camera unable to pan, tilt, and/or zoom.| Menu is currently displayed on the screen.| Retry after exiting the menu.
Pan, tilt or zoom range limit was reached.| Try to pan/tilt/zoom in the other direction.
Remote control not working.| The “camera select” button on the remote control is not set to match the “IR address” set on

the camera dip switch.

| Choose the correct “IR select” number to match camera settings.
Camera cannot be controlled via VISCA.| The connection between the PC and camera is incorrect.| Refer to Cable Connection Info section of this manual.
Commands being sent are incorrect.| Refer to VISCA manual.
The Camera is not working at all.| No response or image from camera.| Disconnect power, and wait a few minutes, then connect the power again. Retry.

Specifications

Model Number: HC3X-(xx)-G2 Color (xx): WH=White; BK=Black

Camera & Lens

• Video CMOS Sensor 1/2.8” CMOS, 2.1 Mega Pixel
• Frame Rate 30fps 1920 x 1080p
• Lens Zoom 3X Optical Zoom f = 3.3-10mm
• Iris F1.7 – F3.0
• Horizontal Field of View 34° (tele) to 82° (wide)
• Warranty 2 Years parts and labor

Pan/Tilt Movement

• Pan Movement 0 – 355°, 48°/s (maximum)
• Tilt Rotation Up: 90°, Down: 30°
• Presets 64 Presets

Rear Board Connectors

• Video Interface USB 2.0, Type B
• Control Signal Interface Mini DIN-8 (RS232 IN, RS485 IN, Pelco-D IN)
• Control Signal Config. Dome – On Screen Display Menu
• Baud Rate 2400, 4800, 9600, & 38400 bps
• Power Supply Interface DC 12V 2A

Electrical Index

• Power Supply Adapter 12V DC 2A
• Input Voltage 12V DC (10.5-14V DC)
• Input Power 24W (Max)
• Working Environment Indoor

Physical

• Material Aluminum, Plastic
• Dimensions 4.88”W x 5.5”H x 4.75”D [6”H w/ Tilt Up] (124mm x 139mm x 120mm [152mmH w/ Tilt Up])
• Weight 1.66 lbs (0.75 kg)
• Box Dimensions 8.75” x 8.88” x 7” (222mm x 225mm x 178mm)
• Boxed Weight 3.66 lbs (1.66 kg)
• Color Black & White
• Operating Temperature 32°F to + 113°F (0°C to +45°C)
• Storage Temperature -14°F to 140°F (-10°C +60°C)
• Working Environment Indoor only

References

• Network and USB 4K EPTZ Webcam with Optical Zoom - HuddleCamHD

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