ASUS 802.11AC Dual Band Router Owner’s Manual
- June 7, 2024
- Asus
Table of Contents
ASUS 802.11AC Dual Band Router Owner’s Manual
Package Contents
RT-AC1200RU Wireless Router
Network cable (RJ-45)
Warranty card
AC adapter
Quick Start Guide
NOTE: If any of the items is damaged or missing, please contact your retailer.
A quick look at your RT-AC1200RU
-
LAN 1~4 LED 5) Reset button 9) LAN 1~4 ports - WAN (Internet) LED| 6) Power switch| 10) WPS button
- 2.4GHz / 5GHz LED| 7) Power (DC-IN) por|
- Power LED| 8) WAN (Internet) port|
CAUTION! DO NOT throw this product in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products.
Setting up a Home Network – Router Mode
Connect your devices
-
Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.
-
Using the bundled network cable, connect your computer to your wireless router’s LAN port.
IMPORTANT! Ensure that the WAN and LAN LEDs are blinking. -
Using another network cable, connect your modem to your wireless router’s WAN port.
-
Insert your modem’s AC adapter to the the DC-IN port and plug it to a power outlet.
NOTE: Before you proceed, disconnect the wires/cables from your existing modem setup. After two
minutes, reconnect the wires/cables.
Launch the web browser and follow the Quick Internet Setup (QIS) steps.
- If the QIS web page does not appear after launching the web browser, disable the proxy settings on the web browser.
- If QIS does not launch automatically, follow these steps to manually launch QIS:
- On your web browser, key in http://router.asus.com. Use the default username admin and password admin to log into the user interface.
- Click Quick Internet Setup on the left panel on the Network Map page.
- The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings.
IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type
NOTE: To set up up your router via wireless connection, please refer to the SSID and Password below. You can also find SSID and Password at the bottom of your router.
Setup complete.
Frequently Asked Questions (FAQs)
The client cannot establish a wireless connection with the router.
Out of Range:
- Put the router closer to the wireless client.
- Try to change the channel settings.
Authentication:
- Use wired connection to connect to the router.
- Check the wireless security settings.
- Press the Reset button at the rear panel for more than five seconds.
Cannot find the router:
- Press the Reset button at the rear panel for more than five seconds.
- Check the setting in the wireless adapter such as SSID and encryption settings
You can find SSID and Password in the first page of this QSG or in the label at the bottom of the router.
Cannot access the Internet via wireless LAN adapter.
- Move the router closer to the wireless client
- Check whether the wireless adapter is connected to the correct wireless router.
- Check whether the wireless channel in use conforms to the channels available in your country/area.
- Check the encryption settings.
- Check if the ADSL or Cable connection is correct.
- Retry using another Ethernet cable.
Network name or encryption keys are forgotten.
- Try setting up the wired connection and configuring the wireless encryption again.
- Press the Reset button of the wireless router for more than five seconds.
- Factory default setting
| User name / Password: | IP address: |
|---|---|
| admin / admin | [router.asus.com](https://www.asus.com/Networking-IoT-Servers |
/WiFi-Routers/ASUS-WiFi-Routers/)
Where can I find more information about the wireless router?
- Online FAQ site: http://support.asus.com/faq
- Technical Support site: http://support.asus.com
- Customer Hotline: Refer to the Support Hotline in this Quick Start Guide
Notices
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at
http://csr.asus.com/
english/REACH.htm.
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter.
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this equipment
should be installed and operated with
minimum distance 20cm between the radiator and your body. Use on the supplied
antenna.
Networks Global Hotline Information
| Region | Country/ Area | Hotline Numbers | Service Hours |
|---|
Europe
| Cyprus| 800-92491| 09:00-13:00;
14:00-18:00 Mon-Fri
France| 0033-170949400| 09:00-18:00 Mon-Fri
| 0049-1805010920|
Germany| 0049-1805010923| 09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
(component support)
| 0049-2102959911 (Fax)|
Hungary| 0036-15054561| 09:00-17:30 Mon-Fri
Italy| 199-400089| 09:00-13:00;
14:00-18:00 Mon-Fri
Greece| 00800-44142044| 09:00-13:00 ;
14:00-18:00 Mon-Fri
Austria| 0043-820240513| 09:00-18:00 Mon-Fri
Netherlands/
Luxembourg
| 0031-591570290| 09:00-17:00 Mon-Fri
Belgium| 0032-78150231| 09:00-17:00 Mon-Fri
Norway| 0047-2316-2682| 09:00-18:00 Mon-Fri
Sweden| 0046-858769407| 09:00-18:00 Mon-Fri
Finland| 00358-969379690| 10:00-19:00 Mon-Fri
Denmark| 0045-38322943| 09:00-18:00 Mon-Fri
Poland| 0048-225718040| 08:30-17:30 Mon-Fri
Spain| 0034-902889688| 09:00-18:00 Mon-Fri
Portugal| 00351-707500310| 09:00-18:00 Mon-Fri
Slovak Republic| 00421-232162621| 08:00-17:00 Mon-Fri
Czech Republic| 00420-596766888| 08:00-17:00 Mon-Fri
Switzerland-German| 0041-848111010| 09:00-18:00 Mon-Fri
Switzerland-French| 0041-848111014| 09:00-18:00 Mon-Fri
Switzerland-Italian| 0041-848111012| 09:00-18:00 Mon-Fri
United Kingdom| 0044-1442265548| 09:00-17:00 Mon-Fri
Ireland| 0035-31890719918| 09:00-17:00 Mon-Fri
Russia and CIS| 008-800-100-ASUS| 09:00-18:00 Mon-Fri
Ukraine| 0038-0445457727| 09:00-18:00 Mon-Fri
Asia-Pacific
| Australia| 1300-278788| 09:00-18:00 Mon-Fri
New Zealand| 0800-278788| 09:00-18:00 Mon-Fri
| 0800-1232787| 09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
Japan|
0081-570783886
( Non-Toll Free )
| 09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
Korea| 0082-215666868| 09:30-17:00 Mon-Fri
Thailand| 0066-24011717
1800-8525201
| 09:00-18:00 Mon-Fri
| 0065-64157917| 11:00-19:00 Mon-Fri
Singapore| 0065-67203835| 11:00-19:00 Mon-Fri
| (Repair Status Only)| 11:00-13:00 Sat
Malaysia| 1300-88-3495| 10:00-19:00 Mon-Fri
Philippines| 1800-18550163| 09:00-18:00 Mon-Fri
India| 1800-2090365| 09:00-18:00 Mon-Sat
India(WL/NW)| 09:00-21:00 Mon-Sun
Indonesia| 0062-2129495000| 09:30-17:00 Mon-Fri
500128 (Local Only)| 9:30 – 12:00 Sat
Vietnam| 1900-555581| 08:00-12:00
13:30-17:30 Mon-Sat
Hong Kong| 00852-35824770| 10:00-19:00 Mon-Sat
Taiwan| 0800-093-456;
02-81439000
| 9:00-12:00 Mon-Fri;
13:30-18:00 Mon-Fri
Americas
| USA| 1-812-282-2787| 8:30-12:00 EST
Mon-Fri
Canada| 9:00-18:00 EST Sat-Sun
Mexico| 001-8008367847| 08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Brazil
| 4003 0988 (Capital)
0800 880 0988
(demais localidades)
| ****
9:00am-18:00 Mon-Fri
Middle East + Africa
| Egypt| 800-2787349| 09:00-18:00 Sun-Thu
Saudi Arabia| 800-1212787| 09:00-18:00 Sat-Wed
UAE| 00971-42958941| 09:00-18:00 Sun-Thu
Turkey| 0090-2165243000| 09:00-18:00 Mon-Fri
South Africa| 0861-278772| 08:00-17:00 Mon-Fri
Israel| 6557/00972-39142800| 08:00-17:00 Sun-Thu
9770/00972-35598555| 08:30-17:30 Sun-Thu
Balkan Countries
| Romania| 0040-213301786| 09:00-18:30 Mon-Fri
Bosnia
Herzegovina
| 00387-33773163| 09:00-17:00 Mon-Fri
Bulgaria| 00359-70014411| 09:30-18:30 Mon-Fri
00359-29889170| 09:30-18:00 Mon-Fri
Croatia| 00385-16401111| 09:00-17:00 Mon-Fri
Montenegro| 00382-20608251| 09:00-17:00 Mon-Fri
Serbia| 00381-112070677| 09:00-17:00 Mon-Fri
Slovenia| 00368-59045400| 08:00-16:00 Mon-Fri
00368-59045401
Estonia| 00372-6671796| 09:00-18:00 Mon-Fri
Baltic Countries
| Latvia| 00371-67408838| 09:00-18:00 Mon-Fri
Lithuania-Kaunas| 00370-37329000| 09:00-18:00 Mon-Fri
Lithuania-Vilnius| 00370-522101160| 09:00-18:00 Mon-Fri
Support Hotline
USA/ CANADA
Hotline Number: 1-812-282-2787
Language: English Availability: Mon. to Fri.
8:30-12:00am EST (5:30am-9:00pm PST)
Sat. to Sun.
9:00am-6:00pm EST (6:00am-3:00pm PST)
| BRAZIL
Hotline Number: 4003 0988 (Capital) / 0800 880 0988 (demais localidades)
Language: Portuguese
Availability: Mon. to Fri.
9:00am-18:00
United Kingdom
Hotline Number: 44-1442265548
---|---
Manufacturer| ASUSTeK Computer Inc. Tel: +886-2-2894-3447
Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN
---|---
Authorised representative in Europe| ASUS Computer GmbH
Address: HARKORT STR. 21-23, 40880 RATINGEN, GERMANY
Authorised distributors in
Turkey
| BOGAZICI BILGISAYAR TICARET VE SANAYI A.S. Tel./FAX No.: +90 212 331 10 00 / +90 212 332 28 90
Address: ESENTEPE MAH. BUYUKDERE CAD. ERCAN HAN B BLOK NO.121 SISLI,
ISTANBUL 34394
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel./FAX No.: +90 212 356 70 70 / +90 212 356 70 69
Address: GURSEL MAH. AKMAN SK.47B 1 KAGITHANE/ISTANBUL
KOYUNCU ELEKTRONiK BiLGi iSLEM SiST. SAN. VE DIS TIC. A.S. Tel. No.: +90 216 5288888
Address: EMEK MAH.ORDU CAD. NO:18, SARIGAZi, SANCAKTEPE ISTANBUL
ENDEKS BİLİŞİM SAN VE DIŞ TİC LTD ŞTİ Tel./FAX No.: +90 216 523 35 70 / +90 216 523 35 71
Address: NECIP FAZIL BULVARI, KEYAP CARSI SITESI, G1 BLOK, NO:115 Y.DUDULLU,
UMRANIYE, ISTANBUL
PENTA TEKNOLOJI URUNLERI DAGITIM TICARET A.S Tel./FAX No.: +90 216 528 0000
Address: ORGANIZE SANAYI BOLGESI NATO YOLU 4.CADDE NO:1 UMRANIYE,
ISTANBUL 34775
Declaration of Conformity for R &TTE directive 1999/5/EC
Essential requirements – Article 3 Protection requirements for health and
safety – Article 3.1a Testing for electric safety according to EN 60950-1 has
been conducted. These are considered relevant and sufficient. Protection
requirements for electromagnetic compatibility – Article 3.1b Testing for
electromagnetic compatibility according to EN 301 489-1 and EN 301 489-17 has
been conducted. These are considered relevant and sufficient. Effective use of
the radio spectrum – Article 3.2 Testing for radio test suites according to EN
300 328- 2 has been conducted. These are considered relevant and
sufficient
Precautions for the use of the device
- Pay particular attention to the personal safety when use this device in airports, hospitals, gas stations and professional garages.
- Medical device interference: Maintain a minimum distance of at least 15 cm (6 inches) between implanted medical devices and ASUS products in order to reduce the risk of interference.
- Kindly use ASUS products in good reception conditions in order to minimize the radiation’s level.
- Keep the device away from pregnant women and the lower abdomen of the teenager.