CRYSTAL 80 Channel 1 Watt UHF Hand held User Manual

CRYSTAL 80 Channel 1 Watt UHF Hand held User Manual

INTRODUCTION

Thank you for purchasing this CRYSTAL CB Radio. Please ensure that you have read the product manual and instructions in full, prior to installation and use. Failure to do so may result in product failure/damage or incorrect operation and therefore impact the product performance. There are many government rules and regulations surrounding the use of UHF radio so please familiarize yourself with local legislation and the safety information contained within this product manual before use.

BOX CONTENTS
Parts supplied include:

• 2 x Hand held UHF radios
• 2 x Rechargeable batteries
• 2 x Belt clips
• 2 x Interchangeable covers
• 1 x Twin charging dock
• 1 x 240V Adapter

SAFETY INFORMATION AND WARNINGS

Information on Safe Operation
Read This Information Before Using Your CRYSTAL Radio. The operation of your UHF radio in Australia is subject to conditions in the following license: In Australia the ACMA Radio communications (Citizen Band Radio Stations) and in New Zealand by MED the General User Radio License for Citizen Band Radio.

Radio Antenna
Do not use any radio that has a damaged antenna. If a damaged antenna comes in contact with the skin, a minor burn may result. Unauthorized antennas, modifications, or attachments could damage the radio and violate compliance. Do NOT change or modify the antenna. Do NOT hold the antenna when the radio is “IN USE.” Holding the antenna reduces range and may cause bodily harm.

Safety and general use whilst in a vehicle
Check the State and Federal laws and regulations regarding the use of two- way radios in the area where you drive, and always obey them.

For Vehicles fitted with Airbags
Do not place your radio in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a radio is placed in the air bag deployment area and the air bag inflates, the radio may be propelled with great force and cause serious injury to the occupants of the vehicle

Batteries
All batteries can cause property damage and/or bodily injury such as burns if conductive material such as jewellery, keys, or beaded chains touches exposed terminals. The material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Do not replace or charge batteries in a potentially explosive atmosphere. Contact sparking may occur while installing or removing batteries and cause an explosion.

Potentially Explosive Atmospheres
Turn your radio OFF when in any area with a potentially explosive atmosphere. Sparks in such areas could cause an explosion or fire resulting in injury or even death. NOTE: Areas with potentially explosive atmospheres are often, but not always clearly marked. They include fueling areas such as below deck on boats; fuel or chemical transfer or storage facilities; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Exposure to Radio Frequency Energy
Your CRYSTAL two-way radio complies with Australian Communications Authority Radio communications (Electromagnetic Radiation-Human Exposure) Standard, 2003. To assure optimal radio performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set out in the above standards always adhere to the following procedures.

Transmit and Receive Procedure
Your two-way radio contains a transmitter and a receiver. To control your exposure and ensure compliance with the general population/uncontrolled environment exposure limits, always adhere to the following procedure: • Transmit no more than 50% of the time.

• To receive calls, release the PTT button. To transmit (talk), press the Push to Talk (PTT) button. Transmitting 50% of the time, or less, is important because the radio generates measurable RF energy exposure only when transmitting (in terms of measuring standards compliance). Always hold the radio approximately 5cm in front of your mouth with the antenna pointing away from your head.

Radio Operation and EME Exposure
Unauthorized antennas, modifications, or attachments could damage the radio and violate  compliance. Do NOT hold the antenna when the radio is “IN USE.” Holding the antenna reduces the effective range. Do not use the radio if the antenna is damaged. If a damaged antenna makes contact with your skin, a minor burn can result. If you wear a radio on your body when transmitting, always fit the radio on the belt clip (supplied). Always ensure the radio and it’s antenna are at least 5cm from your body when transmitting.

Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to electromagnetic interference (EMI). To avoid the possibility of electromagnetic interference and/or compatibility conflicts, turn off your radio in any location where posted notices instruct you to do so such as health care facilities.

Aircraft
When instructed to do so, turn off your radio when onboard an aircraft. Any use of a radio must be in accordance with applicable regulations per airline crew instructions.

Medical Devices – Pacemakers
The Advanced Medical Technology Association recommends that a minimum separation
of 6 inches (15cm) be maintained between a handheld wireless radio and a pacemaker.
These recommendations are consistent with the independent research by and
recommendations of the U.S. Food and Drug Administration.
People with pacemakers should:

• ALWAYS keep the radio more than 15cm from their pacemaker when the radio is turned ON.
• Not carry the radio in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for interference.
• Turn the radio OFF immediately if there is any reason to suspect that interference is taking place.

Medical Devices – Hearing Aids

Some radios may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

General warnings

Never use your radio outdoors during a thunderstorm. Keep the radio out of reach of babies and young children.

INSTALLING THE BATTERY & BELT CLIP

**Belt clip
** The supplied belt clip simply slides into the back of the main radio and clicks in place to lock.

Battery pack

Your unit comes with a rechargeable battery pack. Also included, is a desktop charger. The desktop charger will only charge the battery pack provided and not other types of rechargeable batteries. If fitted, remove the belt clip by lifting the top tab away from the main unit and slide the belt clip up. Slide the battery cover down approximately 5mm, then lift away the cover. Insert the battery making sure the batteries label is facing outwards with “up” at the top of the battery. Be sure to leave the batteries removal ribbon facing outwards. Replace the battery cover ensuring the battery removal ribbon is laying flat against the battery. If desired, replace the Belt clip.

FOR USE OF NON RECHARGEABLE BATTERIES:

**** Slide down the battery compartment cover. Insert 3 x AAA batteries (not supplied). Position the batteries according to the polarity marking on the battery compartment. After placing batteries into correct positions, replace the battery cover.

RADIO LAYOUT

LCD DISPLAY ICONS

| CTCSS Code. Changes from 1 to 38 as selected by the user
---|---
| Displays the Battery change level. When the bars are reduced, the battery needs recharging.
| Displayed when transmitting a signal.
| Displayed when receiving a signal
| Displayed when the VOX feature is enabled
| Displayed when the Key Lock feature is activated.
| Displays the current Speaker volume level.

RADIO OPERATION

Turning unit on/off

1. Switching on
   Press and hold the POWER/On/Off button until you hear a beep sound and the display will light up.

2. Switching off
   Press and hold the POWER/On/Off until you hear a beep sound and the display will turn off.

Adjusting the Volume
Y ou have 8 preset volume levels. They are displayed on the LCD screen. To raise the volume press the up button and to decrease the volume, press the down button. Once the desired volume level has been selected, press the Up & Down buttons and this will save the selected volume and the radio will return to the default screen.

Changing Channels
You have a maximum of 80 channels at your disposal. To communicate with another device, you must both be on the same channel.
Press the “(MENU) button” once the channel number on the display will start flashing. Press the “Up & Down buttons ” to scroll to the desired channel. Once the desired channel has been selected, press the “(PTT)” button to confirm and this will save the selected channel and the radio will return to the default screen with the new channel displayed.

Your DBH11R is simplex “one way at a time”. While you are speaking, you cannot receive a transmission. Your DBH11R is an open-license band. Always identify yourself when transmitting on the same channel.

NOTE: Channels 05 and 35 are reserved for emergency use only.

Scanning
The scan feature will enable the radio to automatically scan through selected channels at 20 channels per 3 seconds.
To scan, press and hold the “(UP) button” for 3 seconds the unit will scan through all 80 channels. The word SCAN will appear in the top left of the screen to indicate it is scanning. The direction of the scan can simply be changed by using the “UP button” or “DOWN button”.
To stop scanning, press the “(PTT) button” or press the “UP button” again and the radio will go back to the original channel set before scanning.
The user can still transmit on the selected channel at anytime by pressing the “(PTT) button” on the radio, once the transmission is complete the radio will continue scanning after 20 seconds.
IMPORTANT: Before transmitting on a UHF channel listen to ensure it is not already in use.

Transmitting (sending speech)

The unit is continuously in the Receive mode when the unit is turned ON and not transmitting. When a signal is received on the current channel, “RX” ic on will be displayed on the LCD screen. a. Press and hold the (PTT) button (Push to Talk) button to transmit your voice. The transmit signal icon“TX” will display on the LCD screen. b. Hold the unit in a vertical position with the Mic (Microphone) 5 cm away from the mouth. While holding the (PTT) button , speak into the microphone in a normal tone of voice. c. Release the (PTT) button when you have finished transmitting.

For others to receive your transmission, they must be on the same channel as you.

Keypad lock

Press and hold the “(MENU) button” for 3 seconds to lock the keypad. A small key symbol will appear under the channel number to indicate the keypad is locked. The “(PTT) button” will still function in this mode. To unlock the keypad, press and hold the “(MENU) button” for 3 seconds. The small key symbol will now disappear from the display and the keypad will be functional.

Squelch control

The DBH11R has automatic squelch control, which silences the constant background noise during periods of inactivity. The radio will still receive transmissions when a signal is present, however it will eliminate background noise when a signal is not present
To open the squelch (turn off automatic squelch control), press and hold down the “(DOWN) button” , RX receive symbol will appear on the display and a constant static noise can be heard. The radio is now allowing all signals to be heard.

Low Battery Meter Indicator
The radio can detect the low battery level when the battery voltage goes low. The battery icon will display the low battery status. When battery voltage is low, the empty battery symbol will appear and continue to blink. The battery symbol will continuously blink until it totally drains the battery voltage where then you will have to recharge or replace the batteries.

MAIN MENU

To access the main menu, while the radio is powered on, press the “(MENU) button.” To navigate through each menu option, press the “(MENU) button” multiple times until the desired feature is reached.

Menu options include:

1. Channel selection
2. CTCSS code settings
3. Voice operated exchange
4. Call tone
5. Key tone feature
6. Roger beep
7. Repeat

NOTE: Duplex Mode also known as Repeater is only available/displayed on selected channels (1-8 and 41-48). It will not display on the menu as an option when the radio is on another channel To exit the menu press the “(PTT) button” and the default channel screen will reappear, this will also save any settings you changed. Alternatively, do not press any buttons for 8 seconds and the radio will automatically exit the menu and automatically save any changed settings.
What is CTCSS
CTCSS (Continuous Tone-Coded Squelch System) modifies the transmission signal to allow multiple users to share the same channel without disturbing each other. This is an important feature on a radio when there are many radio users in the same area. CTCSS continuously superimposes any one of about 50 low- pitch audio tones on the transmitted signal, ranging from 67 to 254 Hz. When CTCSS is enabled, incoming signals must be on the same CTCSS sub channel as the receiving radio or they will be filtered out. Setting CTCSS function Press the “(MENU/PWR) button” twice, the CTCSS channel number on the LCD will start flashing. To enable CTCSS, press the “UP button” or “DOWN button” until CTCSS appears on the screen, channel selection can be made between 1-38. Once the desired setting is selected, press the “(MENU) button” to save the setting. The unit will automatically change back to the default screen with the CTCSS sub channel now on display. To turn off CTCSS, press the “UP button” or “DOWN button” until “0F” appears. Press the “(MENU) button” to save the setting. The unit will automatically change back to the default screen and CTCSS will turn off.

FUNCTION- VOX

What is VOX?
VOX stands for Voice Operated Exchange, the feature allows a user to transmit simply by talking into the radio without having to press the (PTT) BUTTON. Setting VOX Mode To access VOX mode, press the “(MENU) button” three times, VOX will display at the top of the LCD. Press the “UP button” or “DOWN button” to select an option, “OFF-1-2-3” (1 is low voice sensitivity and will only pick up load noises, while 3 is high sensitivity and will pick up soft noises). Once the desired option has been selected, press the “(PTT)
BUTTON” and this will save the selected channel and the radio will return to the default screen with the “VOX” displayed at the top. When VOX is activated, every time the radio detects a noise it will automatically transmit.
NOTE: The use of VOX is not recommended in environments where noise is present (wind or general loud background noise).

FUNCTION- CALL TONE

**What is Call Tone?**

A call tone is a 2 second signal that is sent out from the radio to let other users know you would like to talk to them. It is an alternative option from just speaking into the MIC to make the user stand out. The DBH11R has 10 call tone options.
To transmit a call tone, quick press the “(PTT) button”.

NOTE: Legislation only allows the call tone to be used once per minute, if the call button is pressed more than once in a minute, the radio simply will not resend the call tone again.

Setting Call Tone
Press the “(MENU) button” four times, CA will on the LCD. Press the “UP button” or “DOWN button” to select an option, “1-10”. Once the desired option has been selected, press the “(PTT) button and this will save the selected channel and the radio will return to the default screen.

FUNCTION- KEY TONE (KO)

**Setting Key Tone (KO)
To access the KO feature, press the “(MENU) button” five times, “KO” will display on the screen. Press the “UP button” or “DOWN button” to turn on or off. Once the desired option has been selected, press the “(PTT) button”** and this will save the selected option and the radio will return to the default screen.

FUNCTION- ROGER BEEP

**What is Roger Beep?
** When the PTT is released after transmission, the radio will send a short beep to indicate the transmission has finished. This is known as a roger beep.

Setting Roger Beep
To access the roger beep feature, press the “(MENU) button” six times, “RO” will display on the screen. Press the “UP button” or “DOWN button” to select an option “on or off”. Once the desired option has been selected, press the “(PTT) button” and this will save the selected option and the radio will return to the default screen.

FUNCTION- REPEAT

**What is Repeat?
** Repeater stations allow your CB radio to operate over a greater distance (where your CB has Duplex mode). The radio has repeat as default on.

Selecting Repeat
To access the repeat feature, press the “(MENU) button” seven times, “RP” will display on the screen. Press the “UP button” or “DOWN button” to select an option “on or off”. Once the desired option has been selected, press the “(PTT) button” and this will save the selected option and the radio will return to the default screen.

Duplex operation via Repeaters
This feature allows to use local repeater stations that are designed to automatically re-transmit your broadcast over a large area thus giving you increased range. Repeaters stations are privately operated radio systems installed throughout Australia. For example, if you wish to access a repeater station in your area which operates on channel 2 you only need to set the Duplex access on this Channel. So, if you are in the range of a local repeater which transmits on channel 2, after setting your radio to allow access of the repeater on that channel, you will select channel 2 as normal, but during transmit operation your radio will automatically transmit to the repeater on channel 32. Turning on/off Duplex on channels a. Select the required channel to suit the repeater station you wish to access (Channels 1 — 8 and 41 — 48). b. Press the Menu button twice, “RPT” icon will display c. Press the UP or DOWN button to set the Duplex function to On or Off. d. Press the PTT button to confirm your setting. e. The RPT icon will display to indicate that Duplex is set on that channel.

Channel 5 and 35 (paired for Duplex repeaters) are reserved as emergency channels and should be used only in an emergency. CTCSS and DCS will not operate on channels 5 and 35.
A list of currently authorised channels can be obtained from the ACMA website in Australia and the MED website in New Zealand. Channel 11 is a calling channel generally used to call others and channel 40 is the customary road vehicle channel.
Once contact is established on the calling channel, both stations should move to another unused “SIMPLEX” channel to allow others to use the calling channel. Channels 22 and 23 are for Telemetry and Telecommuted use, voice communications are not allowed on these channels by law. Channel 9 and above are the best choices for general use in Simplex mode.

FUNCTION- USING THE UHF RADIO

**Transmit & receive procedure
**Your UHF radio contains a transmitter and receiver. To control your exposure and ensure compliance with the general population/uncontrolled environment exposure limits, always adhere to the following procedure:
Transmit no more than 50% of the time.

To receive calls, release the “(PTT) button” on the microphone handpiece. To transmit (talk), press the “(PTT) button” on the microphone hand piece.
When powered on and not transmitting, the radio is always in receive mode. When a signal is received an RX full antenna symbol will display on the screen, when transmitting TX display on the LCD.
For others to receive your transmission, they must be on the same channel as you and if CTCSS or DCS is enabled, the same sub channel must also be selected.
NOTE:
Before transmitting on a UHF channel, always listen to ensure it is not already in use.

NOTE:
Transmitting 50% of the time, or less, is important because the radio generates measurable RF energy exposure only when transmitting (in terms of measuring standards compliance).

NOTE:
Do not transmit between two radios that are less than 1.5m apart, otherwise you may experience interference.

NOTE:
The UHF radio is simplex “one way at a time”. While you are speaking, you cannot receive a transmission.

NOTE:
The UHF radio is an open licence band. Always identify yourself when transmitting.

TRANSMITTING RANGE

The transmitting range will depend on the antenna, terrain, surroundings and environment, it will be affected by obstructions such as hills, buildings and foliage. The use of duplex mode will extend the transmission range in areas where a repeater station is present.
Channel 5 and 35 (paired for Duplex repeaters) are reserved as emergency channels and should be used only in an emergency. CTCSS and DCS will not operate on channels 5 and 35.
A list of currently authorised channels can be obtained from the ACMA website in Australia and the MED website in New Zealand. Channel 11 is a calling channel generally used to call others and channel 40 is the customary road vehicle channel.
Once contact is established on the calling channel, both stations should move to another unused “SIMPLEX” channel to allow others to use the calling channel. Channels 22 and 23 are for Telemetry and Telecommand use, voice communications are not allowed on these channels by law. Channel 9 and above are the best choices for general use in Simplex mode.

Radio communications (Citizen Band Radio Stations) Class Licence 2002
No licence is required to own or operate this radio in Australia and New Zealand. The Radio communications (Citizen Band Radio Stations) Class Licence 2002 contains the technical parameters, operating requirements, conditions of licence and relevant standards for Citizen Band (CB) radios. CB radios must comply with the class licence for their use to be authorised under the class licence.

UHF channels and frequencies
IMPORTANT NOTE: The operation of your UHF radio in Australia and New Zealand is subject to conditions in the following licenses: In Australia the ACMA Radio communications (Citizen Band Radio Stations) and in New Zealand by MED the General User Radio License for Citizen Band Radio.

Channel and Frequency (MHz) Australia (80CHS)

Channel

| Tx

Freq MHZ

| Rx

Freq MHZ

| ****

Channel

| Tx

Freq MHZ

| Rx

Freq MHZ

---|---|---|---|---|---
01*|  | 476.4250| 476.4250| 21|  | 476.9250| 476.9250

02*

| 41*| -­‐

476.4500

| 476.4375

476.4500

| ****

22＊

| 61＊＊| -­‐

476.9500

| -­‐

476.9500

03*

| 42*| -­‐

476.4750

| 476.4625

476.4750

| ****

23＊

| 62＊＊| -­‐

476.9750

| -­‐

476.9750

 | 43| -­‐| 476.4875|  | 63＊＊| -­‐| -­‐
04|  | 476.5000| 476.5000| 24|  | 477.0000| 477.0000

05*

| 44*| -­‐

476.5250

| 476.5125

476.5250

| ****

25

| 64| 477.0125

477.0250

| 477.0125

477.0250

06*

| 45*| -­‐| 476.5375|  | 65| 477.0375| 477.0375

46*

| 476.5500| 476.5500| 26|  | 477.0500| 477.0500
-­‐| 476.5625|  | 66| 477.0625| 477.0625
07|  | 476.5725| 476.5750| 27|  | 477.0750| 477.0750
 | 47| -­‐| 476.5875|  | 67| 477.0875| 477.0875
08|  | 476.6000| 476.6000| 28|  | 477.1000| 477.1000
9| 48| -­‐| 476.6125|  | 68| 477.1125| 477.1125
 |  | 476.6250| 476.6250| 29|  | 477.1250| 477.1250
 | 49| 476.6375| 476.6375|  | 69| 477.1375| 477.1375
10|  | 476.6500| 476.6500| 30|  | 477.1500| 477.1500
 | 50| 476.6625| 476.6625|  | 70| 477.1625| 477.1625
11|  | 476.6750| 476.6750| 31|  | 477.1750| 477.1750
 | 51| 476.6875| 476.6875|  | 71| 477.1875| -­‐
12|  | 476.7000| 476.7000| 32|  | 477.2000| 477.2000
 | 52| 476.7125| 476.7125|  | 72| 477.2125| -­‐
13|  | 476.7250| 476.7250| 33|  | 477.2250| 477.2250
 | 53| 476.7375| 476.7375|  | 73| 477.2325| -­‐
14|  | 476.7500| 476.7500| 34|  | 477.2500| 477.2500
 | 54| 476.7625| 476.7625|  | 74| 477.2625| -­‐
15|  | 476.7750| 476.7750| 35|  | 477.2750| 477.2750
 | 55| 476.7875| 476.7875|  | 75| 477.2875| -­‐
16|  | 476.8000| 476.8000| 36|  | 477.3000| 477.3000
 | 56| 476.8125| 476.8125|  | 76| 477.3125|
17|  | 476.8250| 476.8250| 37|  | 477.3250| 477.3250
 | 57| 476.8375| 476.8375|  | 77| 477.3375|
18|  | 476.8500| 476.8500| 38|  | 477.3500| 477.3500
 | 58| 476.8625| 476.8625|  | 78| 477.3625|
19|  | 476.8750| 476.8750| 39|  | 477.3750| 477.3750
 | 59| 476.8875| 476.8875|  | 79| 477.3875| 477.3875
20|  | 476.9000| 476.9000| 40|  | 477.4000| 477.4000
 | 60| 476.9125| 476.9125|  | 80| 477.4125| 477.4125

Important note:
The operation of your UHF radio in Australia and New Zealand is subject to conditions in the following licenses:
In Australia the ACMA radio communications (Citizen band radio stations) and in New Zealand by MED the general user radio license for citizen band radio.
The primary use for these channels is repeater operation using 750kHz offset. Channels 1-8 and 41-48 inclusive are used for mobile reception and channels 31-38 and 71-78 for mobile transmission. In addition, any designated repeater channel maybe used for simplex operation in areas where it is not used for repeater operation.
Speech telephony shall be inhibited on these channels.

• At the time of production channels 61,62 and 63 are guard channels and are not available for use.
• A list for currently authorized channels can be obtained from the ACMA. website in Australia and MED website in New Zealand. Channel 11 is a calling channel generally used to call others and channel 40 is the customary road vehicle channel. Once contact is established on the calling channel, both stations should move to another unused “ SIMPLEX” channel to allow others to use the calling channel.

38 CTCSS CODE LIST

Radio communications (Citizen Band Radio Stations)

Technical Assistance
**** If you need assistance setting up or using your CRYSTAL product now or in the future, call CRYSTAL Support.
Australia
TEL: 03 – 8587 8898
FAX: 03 – 8587 8866
Mon-Fri 9am – 5pm AEST
Please retain this user guide for future reference.
If you would like to download a digital copy of this manual, or other Crystal manuals/software, please visit the http://crystalm.com.au/ website. This manual is considered correct at time of printing but is subject to change. For latest manuals and updates refer to the website

CRYSTAL MOBILES WARRANTY AGAINST DEFECTS

This warranty against manufacturing defects is given by TDJ Australia Pty Ltd ACN 006 385 191). Our contact details are set out in clause 2.7.

1. Consumer guarantee
   **** Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major ( description according to Australian Consumer Laws) failure and compensation for any other reasonably foreseeable ( description according to Australian Consumer Laws) loss or You are also entitled to have the goods repaired or replaced if the goods fail to meet manufacturers specifications and the failure does not amount to a major failure.

• To the extent we are able, we exclude all other conditions, warranties and obligations which would otherwise be

2. Warranty against defects

• This Warranty is in addition to and does not limit, exclude or restrict your rights under the Competition and Consumer Act 2010 (Australia) or any other mandatory protection laws that may Consumer guarantees are a set of rules that apply to goods and services purchased by consumers under the Australian Consumer Law (ACL).
  These rules set out the circumstances under which a business is required to provide a consumer with a remedy.
  The consumer guarantees automatically apply regardless of any voluntary or extended warranty given by a seller or manufacturer of goods and services, or if such a warranty has expired.

• We warrant our goods to be free from defects in materials and workmanship for the warranty period from the date of original sale (or another period we agree to in writing). Subject to our obligations under clause 2, we will at our option, either repair or replace goods which we are satisfied do not meet manufacturers specifications. We warrant any replacement parts for the remainder of the period of warranty for the goods into which they are incorporated.

• To the extent permitted by law, our sole liability for breach of a condition, warranty or other obligation implied by law is limited

  • in the case of goods we supply, to any one of the following as we decide
  •  the replacement of the goods or the supply of equivalent goods;
  •  the repair of the goods;
  •  the cost of repairing the goods or of acquiring equivalent goods;
  • in the case of services we supply, to any one of the following as we decide
  • the supplying of the services again;
  •  the cost of having the services supplied again.

• For repairs outside the warranty period, we warrant our repairs to be free from defects in materials and workmanship for three months from the date of the original We agree to re-repair or replace (at our option) any materials or workmanship which we are satisfied do not meet manufacturers specifications.

• We warrant that we will perform services with reasonable care and skill and agree to investigate any complaint regarding our services made in good If we are satisfied that the complaint is justified, and as our sole liability to you under this warranty (to the extent permitted at law), we agree to supply those services again at no extra charge to you.

• To make a warranty claim you must before the end of the applicable warranty period, at your own cost, return the goods you allege do not meet manufacturers specifications, provide written details of the alleged defect, and give us an original or copy of the purchase receipt , sales invoice or some other evidence showing details of the transaction.

• Send your claim to: TDJ Australia PTY 78 Mills Road, Braeside Melbourne Victoria 3195, Australia,

TEL: 03 8587 8898 FAX: 03 8587 8866
Email: tdj-service-team@tdj.com.au

• If we determine that your goods do not meet manufacturers specifications, we will pay for the cost of returning the repaired or replaced goods to If we find your goods meet manufacturers specifications and no major defect is found, we will contact you to arrange the return of the goods at your expense.

2. What this warranty does not cover

• This warranty will not apply in relation to:
• goods modified or altered in any way;
• defects and damage caused by use with non Standard Communications products;
• repairs performed other than by our authorized service team ;
• defects or damage resulting from misuse, accident, impact or neglect;
• goods improperly installed or used in a manner contrary to the relevant instruction manual; or
• goods where the serial number has been removed or made illegal.

3. Warranty period
   • We provide the following warranty on Crystal Mobile No repair or replacement during the warranty period will renew or extend the warranty period past the period from original date of purchase.

This products warranty period is 2 years from date of purchase

References

• Crystal Mobile

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