Netgear C7000v2 Cable Modem Router user manual
- June 7, 2024
- Cox
Table of Contents
Netgear C7000v2 Cable Modem Router
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Modem Information
DOCSIS 3.0 Dual Band WiFi Modem
24×8 channel bonding
To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required
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Highest Service Level
Ultimate 500
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Front View
| | After the cable modem successfully registers on the network, the Power
, Upstream , Downstream , and Internet indicators illuminate
continuously to indicate that the modem is online and fully operational. For
more details, refer to the Troubleshooting section.
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Back View
| | The Netgear C7000v2 has the following ports available on the back of the modem.
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Power – Connect the supplied power cord to this port.
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Ethernet – Provides internet access to a single device. Only one port is active at a time. Note : This port is a LAN Gigabit Ethernet port.
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Reset – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem.
login/Reset instructions -
Cable / coaxial – Connect your coaxial cable line to this port.
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USB – Connect to selected client devices.
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
- The S/N is the serial number.
- The CM MAC is the MAC address.
Troubleshooting
The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|
Power
| Off| No power.
Green| None
Red| The cable modem is too warm and might overheat.
Downstream
| Off| Downstream channel is inactive.
Blinking Green| Scanning for downstream channel
Solid Amber| None – connection established on one channel
Solid Green| None – operating on more than one channel
Upstream
| Off| Upstream channel is inactive.
Blinking Green| Scanning for upstream channel
Solid Amber| None – connection established on one channel
Solid Green| None – operating on more than one channel
Internet
| Off| Modem is offline.
Blinking Green| None – scanning for configuration parameters
Solid Green| None – operational
2.4 GHz
| Off| 2.4 GHz radio off.
Solid Green| None – 2.4 GHz radio on
5 GHz
| Off| 5 GHz radio off
Solid Green| None – 5 GHz radio on
Ethernet
| Off| A device is not connected to the Ethernet port on the back.
Solid Green| None – A device is connected to the Ethernet port.
WiFi On/Off
| Off| WiFi is disabled.
On| None – WiFi is enabled.
WPS
| Blinking Green| None – This button lets you use WPS to join the WiFi network without typing the WiFi password.
The WPS LED blinks during this process and then lights solid.
Manufacturer Resources
For more detailed technical information, use the resources below.
- NetgearC7000_DataSheet [PDF]
- NetgearC7000_QuickStart [PDF]
- NetgearC7000_UserManual [PDF]