HIKVISION DS-2DE4425IW-DE Network Speed Dome User Guide

: June 3, 2024
: Hikvision

Table of Contents

Symbols and Marks
Interface
Installation
Safety Instruction
Maintenance
References
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HIKVISION DS-2DE4425IW-DE Network Speed Dome User Guide

Figure Instructions

Product appearance is for reference only and may differ from the actual product.

Symbols and Marks

(A)

Notice
Warning
Forbidden
Correct
Incorrect
Turn to step A and continue.
Not necessarily included. /Variable accessory amount. /Skip this step if not required.
MicroSD card
Grounding
Disposal
Purchase separately
Waterproof material
Possible options
Other options

Interface

(B)

Memory card slot
Network interface
BNC interface
RS-485 interface
Power interface
Audio interface
Alarm out
Alarm in
Optical fiber interface

Installation

(C)

Alarm Output (D)

Relay output
DC load
Power supply
JQC-3FG relay

Protective Measures for Outdoor Installation (E1)
Activate and Access Network Camera (E2)

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2014/35/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU, and RE Directive 2014/53/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information, please see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information, please see:
www.recyclethis.info.

Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Safety Instruction

Warnings

Laws and Regulations
The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations.

Electrical Safety

CAUTION: To reduce the risk of fire, replace only with the same type and rating of fuse.
This equipment shall be installed incorporated with UPS to avoid the risk of restart.

Battery
This equipment is not suitable for use in locations where children are likely to be present.

CAUTION: Risk of explosion if the battery is replaced by an incorrect type.

Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).

Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.

Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.

Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.
Dispose of used batteries according to the instructions.

Cautions

Fire Prevention
No naked flame sources, such as lighted candles, should be placed on the equipment.
The serial port of the equipment is used for debugging only.

Hot Surface
CAUTION: Hot parts! Burned fingers when handling the parts.

This sticker is to indicate that the marked item can be hot and should not be touched without taking care. Wait one-half hour after switching off before handling parts.

The device with this sticker is intended for installation in a restricted access location. Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.

Installation

Install the equipment according to the instructions in this manual.

To prevent injury, this equipment must be securely attached to the ceiling/wall in accordance with the installation instructions.

Be sure that there is enough space to install the device and accessories.

Make sure that the wall is strong enough to withstand at least 8 times the weight of the device and the mount.

Make sure that the power has been disconnected before you wire, install, or disassemble the device.

Transportation

Keep the device in original or similar packaging while transporting it.
Do not drop the product or subject it to physical shock.

Power Supply

The power source should meet limited power source or PS2 requirements according to IEC 60950-1 or IEC 62368-1 standard.

Refer to the device label for the standard power supply. Please make sure your power supply matches with your device.

Use a power adapter provided by qualified manufacturers. It is recommended to provide an independent power adapter for each device as adapter overload may cause over-heating or a fire hazard.

System Security

Please understand that you have the responsibility to configure all the passwords and other security settings about the device, and keep your user name and password.

Maintenance

If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details.

Cleaning
Please use a soft and dry cloth to clean the interior and exterior surfaces. Do not use alkaline detergents.

Using Environment
When any laser equipment is in use, make sure that the device lens is not exposed to the laser beam, or it may burn out.
Do not aim the lens at the sun or any other bright light.
To avoid heat accumulation, good ventilation is required for a proper operating environment.
DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline- alkali, or damp environments.

For outdoor devices, the working temperature shall be -30°C to 65°C (-22°F to 149°F) and the working humidity shall be lower than 90%. For indoor devices, the working temperature shall be -10°C to 50°C (-14°F to 122°F) and the working humidity shall be lower than 90%.

DO NOT expose the device to high electromagnetic radiation.

Illuminator

Make sure that there is no reflective surface too close to the device lens. The light from the device may reflect back into the lens causing reflection.

The beam of the light at the distance of 200 mm is classified as Risk Group 1 (RG1). The minimum safe distance is approximately 500 mm away from the device.

Possible hazardous optical radiation emitted from this product. DO NOT stare at operating light source. May be harmful to the eyes.

If appropriate shielding or eye protection is not available, turn on the light only at a safe distance or in the area that is not directly exposed to the light.

When assembling, installing or maintaining the device, DO NOT turn on the light, or wear eye protection.

Emergency
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Time Synchronization
Set up device time manually for the first time access if the local time is not synchronized with that of the network. Visit the device via web browser/client software and go to time settings interface.