HIKVISION DS-2TD1217-3/QA Thermal Network Turret Camera User Guide

October 27, 2023
Hikvision

Thermal Network Turret Camera
Quick Start Guide

DS-2TD1217-3/QA Thermal Network Turret Camera

Symbols and Marks

| Notice
---|---
| Warning
| Forbidden
√| Correct
X| Incorrect
| Turn to page A and continue.
*****| i. Accessories applicable to some models only
ii. Variable types and quantities
iii. Skip this step if not applicable
| MicroSD card
| Grounding
| Disposal
| Other situations
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig2| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig12
---|---
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig3| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig13
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig4| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig14
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig6| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig15
| HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig16
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig8| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig17
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig9| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig18
HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig10| HIKVISION DS 2TD1217 3 QA
Thermal Network Turret Camera - fig19.
| HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
fig20

Cable and Interface

No. Function No. Function
1 Debugging Serial Port 6 RS-485
2 Memory Card Slot 7 Audio Input
3 Reset Button 8 Audio Output
4 Power Interface 9 Network Interface
5 Alarm Interface

Symbols and Marks

| Notice| *****| i.Not necessarily included accessories.
ii. Variable accessory amount.
iii. Skip this step if not required.
---|---|---|---
| Warning| | MicroSD card
| Forbidden| | Grounding
√| Correct| | Disposal
X| Incorrect| | Purchase separately
| Turn to page A and continue.| | Other situations

Activate and Access Network Camera
Scan the QR code to get Activate and Access the Camera. Note that mobile data charges may apply if Wi-Fi is unavailable.

HIKVISION DS 2TD1217 3 QA Thermal Network Turret Camera -
qrhttp://enpinfodata.hikvision.com/analysisQR/showQR/561a3e9e

Reset and Restore the Camera
Press the Reset button for about 10 s when the camera is powered on or rebooting to restore the default settings, including the user name, password, IP address, port No., etc.
User Manual & FAQ

| |
---|---|---
User Manual of Thermal Network Turret Camera| User Manual of Thermal & Optical
Bi-spectrum Network Turret Camera| FAQ
http://enpinfodata.hikvision.com
/analysisQR/showQR/0c1a3871
| http://enpinfodata.hikvision.com
/analysisQR/showQR/c74f3041
| http://enpinfodata.hikvision.com
/analysisQR/showQR/d983b5d2

Legal Information
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product.
Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACKS, HACKER ATTACKS, VIRUS INFECTIONS, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, DATA PROTECTION, AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
Regulatory Information

FCC Information

Please take attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU
  2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

**Safety Instruction

**

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
Laws and Regulations

  • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
    Transportation

  • Keep the device in its original or similar packaging while transporting it .
    ● Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and the company shall not take any responsibility.

  • Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference.
    Power Supply

  • Please purchase the charger by yourself. Input voltage should meet the Limited Power Source with 12 VDC, or PoE (802.3af) according to the IEC62368 standard. Please refer to the technical specifications for detailed information.

  • Make sure the plug is properly connected to the power socket.

  • The socket-outlet shall be installed near the equipment and shall be easily accessible.

  • DO NOT connect multiple devices to one power adapter, to avoid overheating or fire hazards caused by overload.

  • Do not touch the bare metal contacts of the inlets after the circuit breaker is turned off. Electricity still exists.

  • + identifies the positive terminal(s) of equipment that is used with or generates a direct current. – identifies the negative terminal(s) of equipment that is used with, or generates a direct current.

Battery

  • Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Il y a risque d’explosion si la batterie est remplacée par une batterie de type incorrect. Mettre au rebut les batteries usagées conformément aux instructions.
  • The built-in battery cannot be dismantled. Please contact the manufacturer for a repair if necessary.
  • For long-term storage of the battery, make sure it is fully charged every half year to ensure the battery quality. Otherwise, damage may occur.
  • This equipment is not suitable for use in locations where children are likely to be present.
  • Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).
  • Do not dispose of the battery in a fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.
  • Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.
  • Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas. Installation
  • Never place the equipment in an unstable location. The equipment may fall, causing serious personal injury or death.
  • This equipment is for use only with corresponding brackets. Use with other (carts, stands, or carriers) may result in instability causing injury.

System Security

  • You acknowledge that the nature of the Internet provides for inherent security risks, and our company shall not take any responsibility for abnormal operation, privacy leakage or other damages resulting from cyber attacks, or hacker attacks, however, our company will provide timely technical support if required.
  • Please enforce the protection for personal information and data security as the device may be confronted with network security problems when it is connected to the Internet. Please contact us when the device might exist network security risks.
  • Please understand that you have the responsibility to configure all the passwords and other security settings about the device, and keep your username and password.

Maintenance

  • If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
  • A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details.
  • Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
  • If the equipment is used in a manner not specified by the manufacturer, the protection provided by the device may be impaired.
  • To reduce the risk of fire, replace only with the same type and rating of the fuse.
  • The serial port of the equipment is used for debugging only.

Using Environment

  • Make sure the running environment meets the requirement of the device. The operating temperature shall be -40 °C to 65 °C (-40 °F to 149 °F), and humidity shall be 5% to 95%.
  • Place the device in a dry and well-ventilated environment.
  • DO NOT expose the device to high electromagnetic radiation or dusty environments.
  • DO NOT aim the lens at the sun or any other bright light.
  • The equipment shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the equipment.
  • No naked flame sources, such as lighted candles, should be placed on the equipment.
  • Provide a surge suppressor at the inlet opening of the equipment under special conditions such as the mountain top, iron tower, and forest.
  • Burned fingers when handling the parts with symbol ****Wait one-half hour after switching off before handling the parts.

Emergency

  • If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

COMPLIANCE NOTICE : The thermal series products might be subject to export controls in various countries or regions, including without limitation, the United States, European Union, United Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your professional legal or compliance expert or local government authorities for any necessary export license requirements if you intend to transfer, export, or re-export the thermal series products between different countries.

UD22311B

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