HIKVISION UD26949B-A Web Camera User Manual
- May 15, 2024
- Hikvision
Table of Contents
UD26949B-A Web Camera
Specifications
- Product: Web Camera
- Model Number: 01000020221201
- Compliance: FCC Class B digital device
- Regulatory Standards: CE, Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, RoHS Directive 2011/65/EU
Thank you for purchasing our product. If there are any questions or requests,
do not hesitate to contact the dealer.
This manual may contain several technical mistakes or printing errors, and the
content is subject to change without notice. The updates will be added to the
new version of this manual. We will readily improve or update the products or
procedures described in the manual
Warning
This is a class-A product. In a domestic environment, this product may cause
radio interference in which case the user may be required to take adequate
measures.
Safety Instruction
- These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.
- The precaution measure is divided into “Warnings” and “Cautions”.
- Warnings: Serious injury or death may occur if any of the warnings are neglected.
- Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings Follow these safeguards to prevent serious injury or death.
Cautions Follow these precautions to prevent potential injury or material
damage.
Warnings
-
Laws and Regulations
The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations. -
Electrical Safety
The socket outlet shall be installed near the equipment and shall be easily accessible.
The wiring system of the building should be facilitated with easy-to-use power-off devices.
Cautions Fire Prevention
No naked flame sources, such as lighted candles, should be placed on the
equipment.
The device will be charged by a specified source and the output circuit
complies with LPS/PS 2.
Installation
Install the equipment according to the instructions in this manual.
Never place the equipment in an unstable location. The equipment may fall,
causing serious personal injury or death.
DO NOT touch the sharp edges or corners.
Transportation
- Keep the device in original or similar packaging while transporting it.
- DO NOT drop the product or subject it to physical shock.
Power Supply
Refer to the device label for the standard power supply. Please make sure your
power supply matches with your device.
Maintenance
- If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
Cleaning
Please use a soft and dry cloth to clean the interior and exterior surfaces.
Do not use alkaline detergents.
Using Environment
- The device contains magnets. Keep the valuables and the precise products away from the device.
- When any laser equipment is in use, make sure that the device lens is not exposed to the laser beam, or it may burn out.
- DO NOT aim the lens at the sun or any other bright light.
- To avoid heat accumulation, good ventilation is required for a proper operating environment.
- DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or damp environments. For temperature and humidity requirements, see device specification.
- DO NOT expose the device to high electromagnetic radiation.
- DO NOT touch the heat dissipation component to avoid burns.
- DO NOT install indoor products where it may get wet by water or other liquid.
Emergency
If smoke, odor, or noise arises from the device, immediately turn off the
power, unplug the power cable, and contact the service center.
Hearing Safety
- To prevent possible hearing damage, do not listen at high volume levels for long periods.
- To achieve a better product experience, please visit https://www.hikvision.com/sg/support/download/software/hikin/ to download the HIK IN installation package.
Introduction
Product Features
Key features of the device include:
- High-performance CMOS
- Sharp and high-quality images
- AGC for self-adaptive brightness
- Built-in microphone with clear sound
- USB interface. Plug-and-play, no need to install driver software
- 360° horizontal rotation
Packing List
Check the package contents and make sure that the device in the package is in
good condition and all the assembly parts are included.
Table 1-1 Packing List
Overview
Figure 1-1 Appearance
Table 1-1 Description
| No. | Description | No. | Description |
|---|---|---|---|
| 1 | Main Body | 5 | Microphone |
| 2 | Speaker | 6 | Bracket |
| 3 | Lens | 7 | USB Cable |
| 4 | Indicator |
Notes:
- The indicator is solid white when normally working, and the indicator is off when standing by.
- It is recommended to peel off the protective film before using.
Installation
Before you start
- Make sure that the device in the package is in good condition and that all the assembly parts are included.
- Check the specifications of the products for the installation environment.
- If the product does not function properly, contact your dealer or the nearest service center. DO NOT disassemble the camera for repair or maintenance by yourself.
Angle Adjustment
The device can be adjusted as shown in Figure 2-1.
Mounting Methods
Place on the Desktop
You can place the device on the desktop in the following way.
Figure 2-2 Place the Device on the Desktop
Clamp on the Display
You can clamp the device on a display of different thicknesses.
Figure 2-3 Clamp the Device on the Display
Install to the Bracket
You can also install the device to bracket through the 1/4-20UNC-2B screw
hole.
Figure 2-4 Install the Device to the Bracket Note:
The bracket shall be purchased separately.
Connection
- Plug the device into the USB 3.0 interface in the computer.
Note: Refer to Chapter 4 FAQ for more information about the USB 3.0 interface.
Setup Guide
Steps:
- Power on the device and open the conference/video software.
- Select the Microphone as 1080P USB Camera-Audio, and select the Camera as 1080P USB Camera.
Note: Take the actual product name as standard.
FAQ
For frequently asked questions about the device, visit
http://enpinfodata.hikvision.com/analysisQR/showQR/35d08787
Note that some frequently asked questions only apply to certain models.
© 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to
change, without notice, due to firmware updates or other reasons. Please find
the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals
trained in supporting the Product.
Trademarks
and other Hikvision’s trademarks and logos are the properties of Hikvision in
various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective
owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, ARE PROVIDED “AS IS” AND
“WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR
OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA,
CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACKS, HACKER ATTACKS, VIRUS INFECTIONS, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, DATA PROTECTION, AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR
UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
FCC
Regulatory Information
FCC Information
Please pay attention that changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
DCC compliance
This product has been tested and found to comply with the limits for a Class B
digital device, under Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This product generates, uses, and can radiate radio frequency energy and, if
not installed and used under the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this product does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked
with “CE” and comply therefore with the applicable harmonized European
standards listed under the Low Voltage Directive 2014/35/EU, the EMC Directive
2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with
this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the battery to your supplier or
a designated collection point. For more information, see
www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
This device complies with Industry Canada
license-exempt RSS standard(s). Operation is subject to the following two
conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
FAQ
- Q: What should I do if I encounter technical issues with the Web Camera?
- A: In case of technical problems, please contact the dealer for assistance and troubleshooting.
- Q: Can the Web Camera be used with third-party software?
- A: It is recommended to use the camera with the provided software for optimal performance and compatibility.
- Q: How do I clean the Web Camera?
- A: Use a soft, dry cloth to gently wipe the camera lens and body. Avoid using harsh chemicals or abrasive materials