Upgrade network to Z-Stick Gen5+ and backup tool Print

This article will lead you through transferring your old Z-Stick Gen5 network to a Z-Stick Gen5+ or to any new Z-Stick Gen5 unit and forms a part of a larger Z-Stick Gen5+ user manual.

You may use these same steps to back up your Z-Stick Gen5+.

Table of contents

0. Requirements

1. Download and install Aeotec Backup Tool

2. Connect your Z-Stick Gen5 to Backup Tool

3. Create a backup your old Z-Stick Gen5 Network

4. Connect your Z-Stick Gen5+ to Backup Tool

5. Write the backup to Z-Stick Gen5+

6. (Troubleshoot) Fix your LED display if it is disabled.

0. Requirements

1. Download and install Aeotec Backup Tool

1. Download the Z-Stick Gen5 Backup Tool by clicking on that link.

2. Unzip the file to any directory that you desire.

3. To open up the Aeotec Backup Tool, double click on “ zwave_500.exe “

2. Connect your Z-Stick Gen5 to Backup Tool

1. Close any software that is connected to your Z-Stick Gen5.

To make sure, unplug your Z-Stick then plug it back in to force a disconnection to any connected software.

2. Open up the Z-Stick Gen5 backup tool software.

3. Your Z-Stick Gen5 should automatically connect.

Refer to the top and bottom of the image below which indicates a successful connection:

Successful Automatic Connection

At the top: “Port Name: COMX Chip Type: ZW0501 Ver.3.95”

At the bottom: “Load ZStick Success”

These 2 messages will indicate a successful connection to your Z-Stick Gen5.

Failed Connection

It is possible that your Z-Stick Gen5 may not automatically connect, then the Backup software will show as the image below:

At the top: nothing.

At the bottom: “Application Load ZStick Fail !”

Please continue to step 4 if this is the case.

4. Unplug your Z-Stick Gen5, then plug it back in after waiting for 1 second.

5. Click on Settings - > Port

6. Then select the COM number that your Z-Stick Gen5 is associated to.

If you are unsure, please check your Device Manager in Windows. In the image below, COM 8 is the Z-Stick Gen5.

7. If you do not see the correct COM number, close down Z-Stick Gen5 Backup Software, and open it back up and return back to step 2 of this section.

3. Create a backup your old Z-Stick Gen5 Network

1. Click on “ Read Eeprom ” located at the bottom of the tool.

2. Find the location that you want to save your backup *.bin file

3. Give it a name for you to easily identify (ie. ZWaveBackup2-4-2017)

4. Click on Save

5. Your Backup Software will start performing operations to backup your network, take a coffee break.

This’ll take about 3-5 minutes.

6. Your backup is now complete.

You can now safely backup your network in any case you need to replace your Z-Stick Gen5. Just click on OK and close down your software.

4. Connect your Z-Stick Gen5+ to Backup Tool

1. Close down the Aeotec Backup Tool

2. Unplug your older Z-Stick Gen5

3. Plug your new Z-Stick Gen5+ into the same USB port.

This should ensure that the Z-Stick Gen5+ uses the same COM port which will help simplify the Z-Stick connection process to the Backup Tool.

4. Open up Aeotec Backup Tool again.

Confirm that your Z-Stick Gen5+ is automatically connected before moving onto the next section. If not, please follow section “Connect Z-Stick Gen5 to Backup Tool”.

5. Write the backup to Z-Stick Gen5+

1. Locate the *.bin file that you named it in section “Backup your Z-Stick Gen5 Network.”

2. Click on “ Write Eeprom ” located at the bottom of the tool

3. Locate the *.bin file that was created when you performed the backup on your older Z-Stick Gen5, then click on the file.

4. Click on Open

5. Sit back and relax with a nice cup of Joe, while the software restores your network.

This should take roughly 4-5 minutes.

6) Click on OK and close the Backup Software.

7. Now Unplug your Z-Stick Gen5.

8. Wait 5 second, then plug it back in to initialize the new restoration changes.

9. Your transfer to the new Z-Stick Gen5+ is now complete.

Connect your Z-Stick Gen5+ to the software that you were using previously.

6. (Troubleshoot) Fix your LED display if it is disabled.

If you find that your Z-Stick Gen5+ LED is disabled after restarting your Z-Stick Gen5. Follow these steps to re-activate your Z-Stick Gen5+ LED.

1. Restart the backup tool and re-plug the Z-Stick G5, if the LED is disabled after you re-plug it, follow the below steps to re-enable the LED.

2. Remove the “√“.

3. Select the “Enable/ Disable” option.

4. Remove the “√” of “Enable/ Disable” option again.

5. Select the “ Led ON/OFF ” option, the LED should now be able to be enabled/disabled using Aeotec Backup tool whenever.

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