ASUS Graphics Card Installation Guide

: June 7, 2024
: Asus

ASUS Graphics Card Installation Guide

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference
This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the distance between the equipment and receiver
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Canadian Department of Communication Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://green.asus.com/english/REACH.htm.

Macrovision Corporation Product Notice

This product incorporates copyright protection technology that is protected
by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Safety information

Electrical safety

When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.
Make sure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Operation safety

Before installing devices on your motherboard, carefully read all the manuals that came with the package.
Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.
Avoid dust, humidity, and extreme temperature. Do not place the product in any area where it may be exposed to moisture.
Place the product on a stable surface.
If you encounter technical problems with the product, contact a qualified service technician or your retailer.

About this guide

Conventions used in this guide

To make sure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

WARNING: Information to prevent injury to yourself when completing a task.
CAUTION: Information to prevent damage to the components when completing a task.
IMPORTANT: Information that you MUST follow to complete a task
NOTE: Useful tips and additional information for completing a task.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

ASUS Websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. The ASUS websites are listed in the ASUS Contact Information on the inside front cover of this installation guide.
Optional Documentation
Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.

Support CD information

The support CD contains the drivers and utilities for your VGA card. Click the icons on the support CD’s main menu to install software, obtain ASUS contact information, browse CD contents, or view the Read Me file.

The screens in this manual are for reference only and may not exactly
match what you see on your screen.
The device driver and utility in the support CD apply only to specific ASUS VGA card models.
You may need administrator rights to install the drivers and utilities. See your Windows® 8.1 / 8 / 7 / Vista documentation for details.
The contents of the support CD are subject to change at any time without notice. Visit the ASUS website at www.asus.com for updates.

Insert the CD into your computer’s optical drive. If Autorun is enabled, the Mai Menu launches automatically.

Note: If Autorun is NOT enabled on your computer, browse the contents of the support CD to locate the file UI.exe. Double-click the UI.exe to run the support CD installation program.

VGA drivers

The VGA driver is the software program that makes the device work with your operating system. After physically installing your graphics card, use any of the recommended methods in this section to install, update, or remove the VGA driver.

Important : If you are replacing an old graphics card with a new ASUS graphics card, uninstall the old display driver from your system.

Installing the VGA driver

Installing the VGA Drivers in Windows® Vista and Windows® 8.1 / 8 / 7 (32/64 bit)

To install the VGA driver in Windows® 8.1 / 8 / 7 / Vista:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Install.
Select Display Driver and click the Install button.
Once installation is complete, click OK to reboot the system.

Uninstalling the VGA driver

Uninstalling VGA drivers in Windows® 8.1 / 8 / 7 / Vista

To remove the VGA driver in Windows® 8.1 / 8 / 7 / Vista:

Click Start > Control Panel > Programs > Programs and Features, select graphics driver. Click Uninstall.

ASUS GPU Tweak utility

ASUS GPU Tweak utility allows you to monitor and optimize the settings of your ASUS Graphics card.

Installing ASUS GPU Tweak

Installing ASUS GPU Tweak in Windows® Vista and Windows® 8.1 / 8 / 7 (32/64 bit)

To install ASUS GPU Tweak:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Install.
Select ASUS GPU Tweak and click the Install button.
Once installation is complete, click OK.

Uninstalling ASUS GPU Tweak

Removing ASUS GPU Tweak in Windows® 8.1 / 8 / 7 / Vista

To remove ASUS GPU Tweak in Windows® 8.1 / 8 / 7 / Vista:

Click Start > Control Panel > Programs > Programs and Features, select ASUS GPU Tweak. Click Uninstall.

ASUS APRP

Installing ASUS A

Installing ASUS APRP in Windows® Vista and Windows® 8.1 / 8 / 7 (32/64 bit)

To install ASUS APRP:

If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Install.
Select ASUS GPU Tweak and click the Install button.
Once installation is complete, click OK.

Uninstalling ASUS APRP

Removing ASUS APRP in Windows® 8.1 / 8 / 7 / Vista

To remove ASUS APRP in Windows® 8.1 / 8 / 7 / Vista:

Click Start > Control Panel > Programs > Programs and Features, select ASUS APRP. Click Uninstall.

ASUS Streaming

Installing ASUS Streaming

Installing ASUS Streaming in Windows® Vista and Windows® 8.1 / 8 / 7 (32/64 bit)

To install ASUS Streaming:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click
Install. Select ASUS GPU Tweak and click the Install button.
Once installation is complete, click OK.

Uninstalling ASUS Streaming

Removing ASUS Streaming in Windows® 8.1 / 8 / 7 / Vista

To remove ASUS Streaming in Windows® 8.1 / 8 / 7 / Vista:

Click Start > Control Panel > Programs > Programs and Features, select GPU Tweak Streaming. Click Uninstall.

Other information

Browse the Support CD

To browse the support CD:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD
From the main menu, click Browse CD to view the contents of the CD.

Contact Information

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Contact Us to open the ASUS website for additional information.

Viewing the Read Me file

To view the readme file:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Read Me to display the Readme text file.

Appendix: Basic troubleshooting

If you encounter any of the following scenarios after installing your graphics card, try performing one of the possible solutions before calling for technical support.

Problem	No display after the card is installed
Cause	Your card might not be properly installed.
Solution	Make sure that the card is not tilted or skewed on the slot.
Cause	Your monitor might not be properly connected.
Solution	Make sure that the signal cable is properly connected to your

monitor and graphics card.
Cause| Your graphics card is not supported by your motherboard.
Solution| Check the technical documentation that came with your motherboard and check the required specifications for your graphics card (e.g. AGP voltage requirement).
Cause| The graphics card’s auxiliary power is not connected.
Solution| Make sure that the auxiliary power cables are properly connected with the power supply unit.
Cause| Insufficient power supply.
Solution| Make sure that your power supply unit can provide the minimum power requirement to your system.
Cause| Incorrect motherboard hardware system settings (e.g. system control panel connections).
Solutions|

Make sure that the system control panel cables are con- nected properly (e.g. power switch, reset).
Make sure that your CPU, CPU fan and/or memory DIMMs are in good working condition and are con- nected properly.

Problem	Wrong color balance
Cause	Your card might not be properly installed.
Solution	Make sure that the card is not tilted or skewed on the slot.
Cause	Your video controls might not be properly set.
Solution

Manually configure your video controls to your desired settings.
Configure your graphics card display resolution in Dis- play properties.

Cause| There may be unsupported graphics card drivers installed in your system. Conflicts may occur with graphics card drivers from different vendors.
Solution|

Remove any unused graphics card drivers installed on
your system.
Install the graphics card driver from the support CD that came with your graphics card package.

Cause| The graphics card’s auxiliary power is not connected.
Solution| Make sure that the auxiliary power cables are properly connected to the power supply unit.
Cause| If your monitor comes with BNC connectors, the port con- nections may be incorrect.
Solution| Make sure that all BNC connectors are connected prop- erly to its corresponding port.
Cause| Your monitor software settings might be incorrect.
Solution| Configure your monitor to supported display settings.
Cause| Your monitor might not be properly connected.
Solution| Make sure that the signal cable is properly connected to your monitor and graphics card.
Problem| The screen image is garbled
---|---
Cause| Your monitor cannot support the selected display setting.
Solution| Make sure that your monitor can support your desired display setting. Refer to the technical documentation that came with your monitor.
Cause| Your graphics card cannot support the desired system setting.
Solution| Make sure that your graphics card can support your desired display setting. See the specifications table that came with this graphics card package.
Cause| Some graphics driver files might be corrupt.
Solution| Remove your current graphics drivers and reinstall the graphics drivers from the support CD.
Cause| Poor heat dissipation inside the chassis.
Solution| Make sure that the chassis fan, CPU, and heatsink with fan, and/or the graphics card GPU fan are working properly.
Cause| GPU or VGA memory overclocked beyond optimal work- ing conditions.
Solutions| Restore default frequency settings of GPU and VGA memory.

Note: Other problems that you might encounter can be related to other parts or accessories (e.g., motherboard, power supply unit, LCD/CRT) of your system.

Company Logo