My Big Green Complete® Deep Cleaner & Vacuum has no suction | Support

• Disconnect the hose

  • Unlatch the quick release hose door & lift out the tank

  • Verify the motor duct gasket is in place (if not in place, check underside of tank)

    • If missing, it should be replaced

  • Turn machine on & check for suction at motor duct

If no suction at motor duct, visit a BISSELL Authorized Service Center or Contact Us

• Fill solution tank with water

• Fit lid securely

• Check the pre-motor filter

  • If dirty, it can be rinsed in warm water

  • Allow to completely dry (24 – 48 hours) before reinserting

• The float in the dirty tank should be near the bottom of the tank

  • Float in down position suction should be fine

  • Float should be in the up position when tank is full

• Remove all wands from grip trigger handle

  • check for suction at the grip trigger opening

• Inspect tool

  • Remove debris

• Hard Floor Tool Only:

  • Make sure pad is positioned correctly (not covering suction path)

• TurboBrush Tool Only:

  • Remove from machine

  • Squeeze tabs on quick-release access plate to remove

  • Remove debris if found

• • Return access plate

• Reinstall wand pieces

• Press firmly together to secure

• Turn on & check end of wand for suction

  • If no suction

  • Remove wand pieces

  • Push broom stick through each piece to clear

• If machine has suction, but tool does not, replace tool

If all steps have been followed and machine still has no suction, visit a BISSELL Authorized Service Center or Contact Us

• Recipient Email

Your Email

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