My PowerForce®/Easy Vac® Lightweight Upright Vacuum has no suction | Support

• Unplug machine

  • Slide dirt cup release lever to the right to remove dirt cup and empty

  • Remove filter cup under dirt cup by pulling up

  • Grasp circular filters, twist counterclockwise to unlock, and pull straight up to remove

    • Separate black foam filter from inner pleated filter
    • Black foam filter can be washed in warm water with a mild detergent
    • Allow to air dry completely before reinstalling
    • Inner pleated filter is NOT washable and will need to be replaced when dirty

  • Remove separator from upper tank by twisting to unlock and pull straight down

    • Separator can be rinsed with warm water
    • Allow to air dry completely before reinstalling

  • Check hose inlet in upper tank for any clogs

  • Remove pre-motor filter below filter cup, turn machine on, and feel for suction at motor duct where filter sits

    • If no suction at motor duct, visit a BISSELL Authorized Service Center or Contact Us
    • Pre-motor filter can be washed in warm water
    • Allow to air dry completely before reinstalling

  • Replace all filters and separator

  • Replace filter cup and lock dirt cup in place making sure there are no gaps between dirt cup and upper tank

    • If not locked properly the seal will not be secure and cause a loss of suction or blowing dust

  • Remove upholstery hose from back of machine by rotating hose downward toward unlock position and pull out to release hose from holder

    • Run broomstick through hose to clear any clogs
    • If hose is cracked or damaged, it will need to be replaced

  • Remove two screws on the left of the lower hose under the upholstery hose holder

    • Run broomstick through lower hose to clear any clogs
    • Brush cover can be removed to clear debris

  • Carefully check to see that the brush is turning when machine is reclined

    • If brush is not turning, see Brush Not Turning document

  • If machine still has no suction, visit a BISSELL Authorized Service Center or Contact Us

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