My Lift-Off®/Hard Floor Expert® Cordless Stick Vacuum has no power | Support

June 7, 2024
Bissell

  • Make sure the correct charger is being used.

    • The charger model number is VC-SP1002D-C and can be found listed on the motor rating label on the charger

    • Make sure the charger is plugged into a functioning outlet

    • Charge the machine completely for 12 hours prior to first use

    • Be sure the battery is fully charged

      • Machine must be in “OFF” position before charging
      • The red indicator light will illuminate & remain on when plugged in
      • When the machine is fully charged, the red indicator light will change to green
      • When the machine is fully discharged, approx. 6 hours of charging is required for battery to regain full capacity
      • Machine runs up to 21 mins once fully charged
    • Check to see if charger is warm at the outlet after being plugged in several minutes

    • Recipient Email

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