AL-KO HW 5000 Water Supply System Instruction Manual

October 27, 2023
AL-KO

RETEVIS RB19 - Garder + Hobby AL-KO logo
b1

AL-KO HW 5000 Water Supply System

AL-KO HW 5000 - Line 2

INFORMATION | MANUALS | SERVICE

HW 5000 / 6000 FMS

Premium

Betriebsanleitung

AL-KO HW 5000 - Labels


467 777_a I 04/2012

© 2012
AL-KO KOBER GROUP Kötz, Germany
This documentation or excerpts therefrom may not be reproduced or disclosed to third parties without the express permission of the AL-KO KOBER GROUP.

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| HW 5000 FMS Premium
(
Art.Nr. 112 851)  | HW 6000 FMS Premium
(
Art.Nr. 112 852)
---|---|---
AL-KO HW 5000 - Features 2| 1300 W  |

1400 W

AL-KO HW 5000 - Features 3

| 230 V AC/50 Hz | 230 V AC/50 Hz
AL-KO HW 5000 - Features 4| X 4 |

X 4

AL-KO HW 5000 - Features 5

| 81 dB (A) | 73 dB (A)
AL-KO HW 5000 - Features 6| 8 m |

8 m

AL-KO HW 5000 - Features 7

| 50 m / 5,0 bar | 60 m / 6,0 bar
AL-KO HW 5000 - Features 8| 4500 l/h |

6000 l/h

AL-KO HW 5000 - Features 9

| 35 °C | 35 °C
AL-KO HW 5000 - Features 10| 2,0 / 3,8 bar (ECO 3,0 bar) |

2,0 – 4,0 bar (ECO 3,0 bar)

AL-KO HW 5000 - Features 11

| 1″ | 1″
AL-KO HW 5000 - Features 12| 17 kg |

20 kg

AL-KO HW 5000 - Features 13

| 1 | 5
AL-KO HW 5000 - Features 14| 17 l/1,5 bar INOX |

20 l/1,5 bar INOX

AL-KO HW 5000 - Fig. A AL-KO HW 5000 - Fig. B

AL-KO HW 5000 - Fig. C AL-KO HW 5000 - Fig. D

AL-KO HW 5000 - Fig. E AL-KO HW 5000 - Fig. F

ORIGINAL INSTRUCTIONS FOR USE
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ORIGINAL INSTRUCTIONS FOR USE
ABOUT THIS HANDBOOK

Read this documentation before starting up the machine. This is a precondition for safe working and flawless operation.
Observe the safety warnings in this documentation and on the product.
This documentation is a permanent integral part of the product described and must be passed on to the new owner if the product is sold.

Explanation of symbols

CAUTION!
Following these safety warnings carefully can prevent personal injury and/or material damage.

   Special instructions for greater ease of understanding and improved handling.

PRODUCT DESCRIPTION

This documentation describes several different models of house water systems. Identify your model using the identification plate.

Product overview

House water system (Fig. A – E)

1

| Clear filter cover
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2

| Pump housing

3

| Filling screw

4

| Pump outlet/pressure line connection

5

| Motor housing

6

| Storage vessel

7

| Screw-on point

8

| Drain screw pump chamber

9

| Drain screws filter chamber

10

| Pump inlet/suction line connection

11

| Pressure line

12

| Water cock

13

| Angle nipple

14

| Seal

15

| Connection nipple

16

| Seal

17

| Suction line

18

| Filter spanner

19

| Filter seal

20

| Filter

21

| Check valve

22

| Seal non-return valve

23

| Housing seal

24

| Screw-in nipple

25

| Seal

26

| Measuring unit float body

27

| Valve closing cover

28

| Valve

29

| Display

30

| MODE button

31

| SET button

Product description


Inox stainless steel

Units marked with the designation “INOX” are supplied in stainless steel. The structure and function are unaffected by this.

Designated use

The house water system is designed for private use in the house and garden and is suitable exclusively for the conveying of clear water and rain-water.
The house water system is suitable for:
Watering the garden and premises
Water supply in the house
Pressure increase in the water supply.

If the pressure of the water supply is increased, the local regulations must be observed. Your sanitation expert will provide the necessary information.

Possible misuse

The house water system is not suitable for the conveying:
Water containing sand, salt water and waste water with textile and paper content
Aggressive, corrosive, explosive or fuming chemicals or liquids
Fluids above 35°C.

The house water system must not be used for conveying water for foodstuffs or beverages.
The house water system is not suitable for continuous use.

SCOPE OF DELIVERY

The hot water system is supplied ready for operation, with key for filter cover, elbow nipple and operating instructions

Thermal protection

The unit is fitted with a thermal protection switch which switches the motor off in the event of over-heating. The pump switches on again automatically after a cooling down period of approx. 15 – 20 minutes.

Dry-run protection

The house water system is provided with a dry running protection system. The dry running protection system switches the pump off after approx. 90 seconds if water is not being drawn up or if the suction line is damaged.

Pressure sensor

The house water system is provided with a pressure sensor. This pressure sensor automatically switches the pump off and on when the set pressure is reached.
Set pressure values: see technical data.

Display indicator

For displaying the operational condition and fault messages, the house water system is equipped with a display (Fig. B -29) . With the MODE button (-30) you can select various different settings and displays and confirm with the SET button (-31) .

SAFETY INSTRUCTIONS

CAUTION!
Danger of injury!
Only use the machine and the extension cable if it is in perfect technical condition! Damaged units must not be used.
Safety and protective devices must not be deactivated!

Children, or people who are not familiar with the operating instructions, are not allowed to use the machine.
Never lift, transport or suspend the unit using the connection cable.
Unilateral modifications or conversions of the unit are prohibited.

Electrical safety

CAUTION!
Danger when touching voltage conducting parts!
Disconnect the plug from the mains if the extension cable is damaged or severed! We recommend connecting a RCD (residual current operated device) having a nominal residual current of < 30 mA.

The house mains voltage must agree with the details quoted in the technical data, do not use any other supply voltage.

Assembly
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The unit must only be operated with an electrical installation in accordance with DIN/ VDE 0100, Part 737, 738 and 702 (swimming pools). Protection must be provided by a 10 A line protection switch and a RCCD (residual current operated device) having a nominal residual current of 10/30 mA.
Use only extension cables that are suitable for use outdoors – minimum cross- section 1.5 mm². Cable drums should always be unrolled completely.
Damaged or brittle extension cables must not be used.
Check the condition of your extension cable each time you start to use the equipment.

ASSEMBLY
Erecting the equipment
  1. Prepare a flat and solid erection site.
  2. Erect the machine horizontally and protected against flooding.
  3. Bolt the house water system securely at the bolting points (Fig. A -7) if necessary.
  4. The house water system must be protected from rain and direct water jets.

In daily operation (automatic mode), you must ensure, by suitable measures, that, in the event of a fault in the equipment, consequential damage caused by flooding is excluded.

Connecting the suction line
  1. Select the length of the suction line (Fig. B -17) to make sure that the house water system cannot run dry. The suction line must always be at least 30 cm under the surface of the water.

  2. Connect the suction line. Make sure that the connection is tight, but do not damage the thread.
    We recommend using flexible lines at the pump inlet (Fig. A -10). This ensures that pressure or tension on the house water system cannot be exerted.

  3. If the water has a small amount of sand in it, a pre-filter must be fitted between the suction line and the pump inlet. Ask your expert dealer about this.

  4. Always lay the suction line with an upward gradient.

If the suction height is more than 4m, you must use a suction hose having a diameter greater than 1″. We recommend the use of an AL-KO suction unit with suction hose, suction filter and flow-back stop. Ask your expert dealer.

Fitting the pressure line
  1. Screw the connecting nipple (Fig. B -15) with the round seal ring (Fig. B -16) into the pump outlet (Fig. A -4).
  2. Screw the elbow nipple (Fig. B -13) with seal (Fig. B -14) onto the connecting nipple (Fig. B -15) and turn the elbow nipple in the desired direction.
  3. Fix a pressure line (Fig. B -11) onto the elbow nipple (Fig. B -13).
  4. Open all the closing off devices (valves, spray nozzles, water cock) in the pressure line.
STARTUP

On initial commissioning the display shows (Fig. E -29) all information in English. Select the desired language with the MODE button (-30) and confirm with the SET button (-31) . The air pressure in the storage vessel can now be checked.

Check the air pressure in the storage vessel

CAUTION!
Operation is not possible under an air pressure of 1.4 and over 1.9 bar. The pump does not start.

  1. Unplug the mains plug on the pump.
  2. Slide the closing off cover valve (Fig. D -27) on the back of the storage vessel (Fig. A -6) upwards.
  3. Check the air pressure at the valve (Fig. D -28) with an air pump or a tyre filler, each having a pressure indicator.
  4. Then close the closing off cover valve on the back of the storage vessel again.
  5. Replace the mains plug.
    The house water system can now be commissioned.

Startup
AL-KO HW 5000 - Line

Filling the house water system

CAUTION!
Before commissioning, the house water system must always be filled up to the overflow with water, so that it can draw water immediately. If the pump runs dry it will be destroyed.

Fill the suction hose with water before screwing in place to reduce the suction time.

  1. Open the filling screw (Fig. A -3) with the filter key (Fig. C -19/A).
  2. Fill with water via the filling screw until the pump housing (Fig. A -2) is full.
  3. Screw the filling screw in.
Switching the pump on
  1. If necessary, in the pressure line (Fig. B -11) open one of the existing closing off devices (valve, spray nozzle, water cock).

  2. Insert the mains plug on the connection cable into the plug socket.
    The pumps starts to feed.

  3. When no more air comes out with the water, close the closing off device in the pressure line.
    The pump switches off automatically after the switch-off pressure has been reached.
    The house water system is ready for operation.
    When switching on via the pressure switch the display shows NORMAL X and PRESSURE together with the actual pressure.

Initial commissioning

Only on initial commissioning, the display shows NORMAL X and PRESSURE.

If no water is drawn up via the suction line (Fig. B -17) in approx. 90 seconds, the dry running protection switches off the pump, and the display shows ALARM and SUCTION SIDE. Check the suction line, the clear sight cover (Fig. A -1) and all the screwed fittings for leaks, press the RESET button and carry out the initial commissioning again.

Switching the pump off
  1. Remove the mains plug from the plug socket.
  2. Close all the closing off devices (valves, spray nozzles, water cock) in the pressure line.

The pump switches off automatically when the set switch-off pressure is achieved.

CAUTION!
Danger of injury from hot water
In extended use against the closed pressure side (>10 min.), the water in the pump can be severely heated up and can be emitted in an uncontrolled manner! Isolate the unit from the mains and allow the pump and water to cool down. Start the unit again only after all the faults have been rectified!

The risk of injury from hot water can arise if:
the installation is not correct
the pressure side is closed off
there is a lack of water in the suction line, or if
the pressure switch is defective.

Procedure
  1. Isolate the unit from the mains and allow the pump and water to cool down.
  2. Check the unit, the installation and water level.
  3. Start the unit again only after all the faults have been rectified!
MAINTENANCE AND CARE
Check the air pressure in the storage vessel

CAUTION!
Check the air pressure in the storage vessel at regular intervals. It must not exceed 1.5 bar (see Section “Commissioning: Checking the Air Pressure in the Storage Vessel”).

CAUTION!
If the display shows the information ALARM and REFILL 1.5 BAR, you need to top up the air in the diaphragm storage vessel. When the correct pressure is achieved, th display shows ALARM and AIR PRESSURE OK.

Maintenance and care
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Cleaning the pump

After conveying swimming pool water containing chlorine or fluids that leave a residue, the pump must be flushed out with clear water.

  1. Isolate the unit from the mains and secure against switching on again.
    The pump stops automatically.

  2. Flush the pump out with clear water.

  3. Insert the mains plug into the plug socket.

  4. Switch the house water system on with the on /off switch (Fig. A -6).
    The pump starts automatically.

Cleaning the filter
  1. Unscrew the drain screw filter chamber (Fig. A -9) of the draining opening, drain the filter chamber and close the draining opening again.
  2. Clear filter cover (Fig. A -1) using the filter key (Fig. C -18/D) .
  3. Remove the filter (Fig. C -20) from the filter housing (Fig. A -2) and clean under flowing water.
  4. Cleaning the filter housing and clear sight filter cover.
  5. Before fitting the filter, check the filter seal (Fig. C -19) and the housing seal (Fig. C -23) for damage, and replace if necessary.
  6. Fit the filter, screw the filter clear sight cover in place and tighten hand-tight with the filter key.
Cleaning the check valve
  1. Removing and fitting the filter (see Section “Cleaning the Filter”).
  2. Check valve (Fig. C -21) and clean under flowing water.
  3. Replace seal (Fig. C -22) if necessary.
  4. Fit check valve.
Unscrew float body
  1. Pressure line (Fig. B -11) with elbow nipple (Fig. B -13) and connecting nipple (Fig. B -15).
  2. Unscrew screw-in nipple (Fig. D -24) with seal (Fig. D -25) . Note the fitting position of the float body (Fig. D -26) . Pull out the float body and clean it.
  3. Replace the float body – note fitting position.
Remove blockages
  1. Isolate the unit from the mains and secure against switching on again.
  2. Remove the suction hose from pump inlet.
  3. Connect the pressure hose to the water supply.
  4. Allow water to run through the pump housing until the blockage is removed.
  5. Check that the pump is running freely by switching it on briefly.
  6. Start the house water system again as described.
STORAGE

If there is a risk of frost, the entire system must be drained (pump, lines, storage vessel and filter chamber).

  1. Drain the suction line (Fig. B -17) and the pressure line (Fig. B -11).

  2. Unscrew the drain screw on the filter chamber (Fig. A -9) and allow the water to flow out of the pump.
    The water in the storage vessel (Fig. A -6) is pushed out by the air bellows at the same time.

  3. Screw the drain screws (Fig. A -8, 9) back in position and store the pump, lines and storage vessel in a frost-free environment.

DISPLAY INDICATIONS

On initial commissioning, all information appears on the display in English.
All functions can be called up using the MODE button. The standards called up are confirmed with the SET button.

The information in the second line of the display are partially shown as running text which provides running information continuously. If the pump is in ALARM function, e.g. the air pressure is too low, you cannot change the language.

Display indications
AL-KO HW 5000 - Line

Normal operation mode
Display indicator   Switching condition   Function / actions
Pump running or switched off  Press the MODE button for longer than 3

seconds, the operating language is activated. Change the operating language by pressing the MODE button (30). Confirm the new language by pressing the SET button

| Pump switches on and starts to draw water. | Initial commissioning Pump filled with water, suction and pressure side connected, water present on the suction side. Pump connected to mains. Closing off devices in the pressure line are open.
A rotating X behind the normal symbolises that the pump is ON
| Pump does not switch on after self-test. In operation mode, the pump does not switch on. | Top up with air and then press the SET button. Carry out the initial commissioning again. For the air pressure see technical data Page 3
Running text TOP UP 1.5 BAR
| Pump switches off. Dry running after 90 seconds | Check the suction line and then press the SET button. Carry out the initial commissioning again.
Running text CHECK WATER INFEED
| Pump running. | Pump delivering water. Storage vessel being filled. Part of the water is being drawn off.
| Pump switches off. | Pump has achieved the set switch-off pressure.
| Pump switches on | Pump has achieved the set switch-on pressure.

Additional functions
Display indicator   Switching condition   Function / actions
Pump running.  Flow rate: press the MODE button until the flow rate

appears.
Running text FLOW RATE
| Pump running. | Total volume of water conveyed: press MODE button. Displays the volume of water already conveyed. Rest not possible.
Running text TOTAL VOLUME
| Pump running. | Part volume: Push the MODE button. Displays the part volume of water already conveyed. Reset push the SET button for approx. 3 seconds.
Running text PART VOLUME
| Pump running or switched off. | Push the MODE button several times until ECO MODE appears in the display. Now the pump switches off earlier (energy-saving mode). See “Commissioning” on Page 7
| Pump running or switched off. | Press the SET button. ECO PRESSURE appears in the display. The energy-saving mode is switched on.
| Pump running or switched off. | Push the MODE button several times until NORMAL- MODE appears in the display (29).
| Pump running or switched off. | Push the SET button until NORMAL X and PRESSURE appear in the display (29). Switch-off pressure is increased again

Display indications
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Warning messages
Display indicator   Cause   Actions
Boiler pressure too low. Water level too low  Running text PART VOLUME

request for top-up with air to 1.5 bar. Confirm with the SET button. Pump starts again.
Running text AIR PRESSURE OK
| Air topped up to above 1.8 bar. | Let air off to 1.5 bar. Once the pressure has been let off down to 1.5 bar, start the pump again by pushing the SET button.
Running text LET OFF TO 1.5 BAR
| Suction line not in the water, no flow and no pressure. | Message appears after 90 seconds. After rectification of the fault the resetting of the fault message is carried out by pushing the SET button.
Running text CHECK WATER INFEED
| Pump switches on after delay. | Measuring cycle: After a specific number of cycles the pump switches on not at the switch-on pressure, but rather waits approx. 25 seconds to see if the pressure in the system drops to 1.5 bar. If the pressure does not drop in this time, the air filling is OK.

Troubleshooting
AL-KO HW 5000 - Line

TROUBLESHOOTING

CAUTION!
Disconnect the mains plug before any fault rectification work. Faults in the electrical system must be rectified by an expert electrician.

Malfunction   Cause   Rectification
Pump motor does not run  No mains voltage  Check fuses and power supply.

Fault message “Suction Side” appears

| The suction line is not in the water. | Submerge the end of the suction line into the water by min. 30 cm.
Suction line blockage | Remove dirt from the suction area and filter.
Pressure line blocked off | Open the closing off devices in the pressure line.
Pump drawing air into the suction line | Check all the connections in the suction line for leaks.
Replace seal ring.
Pump drawing air, water shortage on suction side. | Switch pump off and allow to cool.
Hose diameter too small | Replace the pressure hose with one with a larger diameter.
Water volume on the suction side to little | Throttle back the pump to adapt the flow rate.
Fault message “TOP UP 1.5 BAR” appears. | Low air pressure in the storage vessel | Top up the air in the storage vessel. (Set the diaphragm pressure to 1.5 bar).
Running text TOP UP 1.5 BAR

If the faults cannot be rectified please contact our Customer Service Department.

Pressure Switch
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PRESSURE SWITCH

The switch-on and switch-off pressure of the house water system is pre-set in the factory. Any changes that may be required should only be made by the specialist dealer.

DISPOSAL

Do not dispose of old equipment, batteries or accumulators as household waste!
Product, packaging, and accessories were made with recyclable materials, and should be disposed of accordingly.

WARRANTY

If any material or manufacturing defects are found during the statutory customer protection period, we will either repair or replace the equipment, whichever we consider the more appropriate. This statutory period may vary according to the legislation in force in the country where the equipment was purchased.

Our warranty is valid only if:
The equipment has been used properly
The operating instructions have been followed
Genuine replacement parts have been used

The warranty is no longer valid if:
The equipment has been tampered with
Technical modifications have been made
The equipment was not used for its intended purpose

The following are not covered by warranty:
Paint damage due to normal wear
Wear parts identified by a border [xxx xxx (x)] on the spare parts list
Combustion motors (these are covered by a separate warranty from the manufacturer concerned)

The warranty period begins on the purchase by the first end user. Decisive is the date on the receipt. To make a claim under warranty, please take this statement of warranty and proof of purchase to the nearest authorised customer service centre. This warranty does not affect the usual statutory rights of the customer relative to the seller.

EU DECLARATION OF CONFORMITY

We hereby declare that this product in the version introduced into trade by us, complies with the requirements of the harmonised EU guidelines, EU safety standards and the product-specific standards.

Product Type Manufacturer

House water system
Serial number
G3012015| HW 5000_6000 FMS
Premium| AL-KO Geräte GmbH
Ichenhauser Str. 14
D-89359 Kötz
Duly authorised person| EU guidelines| Harmonised standards
Anton Eberle
Ichenhauser Str. 14
D-89359 Kötz| 2006/95/EU
2004/108/EU
2000/14/EU (13)
2011/65/EU| EN 60335-1; VDE 0700-1:2007-02
EN 60335-2-41; VDE 0700-41:2004-12
EN 60335-2-41/A2; VDE 0700-41/A2:2009-02
EN 55014-1; VDE 0875-14-1:2007-06
EN 55014-1/A1; VDE 0875-14-1/A1:2008-12
EN 55014-2; VDE 0875-14-2:2009-06
EN 61000-3-2; VDE 0838-2:2006-10
EN 61000-3-2/A1; VDE 0838-2/A1:2007-05
EN 61000-3-2/A7; VDE0838-2/A7:2007-06
EN 61000-3-2/A4; VDE 0838-2/A4:2007-06
EN 61000-3-3; VDE 0838-3:2009-06
Kötz, 01.05.2012

Antonio De Filippo Managing Director

| Sound pressure level

measured: 70 / 73 dB(A)
guaranteed: 79 / 81
dB(A)

Conformity evaluation
2000 /14/EG Appendix V

ETK HW 6000 FMS
AL-KO HW 5000 - Line

ETK HW 5000 FMS

Art.-Nr. 112 851

ETK HW 5000 FMS - 1

ETK HW 5000 FMS

Art.-Nr. 112 851

ETK HW 5000 FMS - 2

ETK HW 6000 FMS

Art.-Nr. 112 852

ETK HW 5000 FMS - 3

HW 5000 / 6000 FMS PremiumAL-KO HW 5000 - Line

ETK HW 6000 FMS

Art.-Nr. 112 852

ETK HW 5000 FMS - 4

AL-KO HW 5000 - Line 467 777_a

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RETEVIS RB19 - Table

AL-KO Geraete GmbH | Head Quarter | Ichenhauser Straße 14 | 89359 Koetz | Germany
Telefon: (+49)8221/203-0 | Telefax: (+49)8221/203-138 | www.al- ko.com

Documents / Resources

| AL- KO HW 5000 Water Supply System [pdf] Instruction Manual
HW 5000, 6000 FMS, Water Supply System, Supply System, Water Supply, Supply, HW 5000
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