My SteamReady Steam Mop is hot to touch | Support

• The lower surfaces of the steam mop will become warm to the touch after it has been used for a few minutes
  • There is a warning panel on the back of the machine as a reminder to avoid contact
  • Always let pad cool down before removing or replacing it
  • Machine heats up internally and can feel very warm to touch
    • If plastic is discolored or deformed, please Contact Us

Steam Coming from Hole on Back of Unit

• This hole is a pressure relief valve designed to release steam if something is blocking the steam path inside the machine – CAUTION HOT!

• Remove the mop-head and check for steam at the spray tip by taking off the foot and aiming the spray end in the sink or tub

  • Do not put any body parts near the end of machine when checking for steam
  • Check for steam with machine pointed away from body into a sink or tub
  • If NO steam with the mop-head removed
    • Unplug machine and let it sit for at least 5 mins to cool
    • Clean the spray tip with paper clip
      • If still no steam, please Contact Us
  • If YES, there is steam with the mop-head removed
    • Mop Head may be clogged
      • With the paperclip, clean the hole on the bottom of the foot where the steam comes out
      • Also check the top of the foot (the part that attaches to the machine) to ensure there are no obstructions
      • Pour white vinegar through the top of the Mop Head to clear the clog
      • Do Not put vinegar in the water tank and run it through the machine
      • Clear the vinegar out of the foot by running warm water through it
      • Reattach the mop head and attempt to spray into the sink or tub to check for steam
        • If still no steam, please Contact Us

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