FEIT Electric SEC5000CAM2 Smart Dual Head Panoramic Flood Light Security Camera Instruction Manual

: August 9, 2024
: Feit Electric

Table of Contents

FEIT Electric SEC5000CAM2 Smart Dual Head Panoramic Flood Light Security
FAQ:

FEIT Electric SEC5000CAM2 Smart Dual Head Panoramic Flood Light Security

Camera

Specifications

Model: SEC5000CAM2
ITM. / ART. 1791927
Smart Dual Lens Panoramic Floodlight Camera

FAQ:

How do I set the camera to Event or Continuous Recording?
In the Settings menu under Record Settings, ensure Record Switch is turned ON. Then, select either Event Recording or Continuous Recording under Recording Mode.
How can I check the available space on the SD Card?
In the Settings menu under SD Card Settings, you will see Used Space and Free Space.
What happens when the microSD card reaches full capacity?
You will be notified when storage is almost full. Once full, new videos will overwrite the oldest ones.

Contact Information:

For further assistance, FAQs, and user guides, visit feit.com/help. To contact customer support, visit feit.com/contact-us.

WARNING:
This product may represent a possible shock or re hazard if improperly installed or attached in any way. Product should be installed in accordance with the owner’s manual, current electrical codes and/or the current National Electric Code (NEC).

RISK OF ELECTRIC SHOCK: TURN OFF THE MAIN POWER AT THE CIRCUIT BREAKER BEFORE INSTALLING.

PRODUCT OVERVIEW

J-Box (not included)
Mounting Bar
J-Box Screws (2 pieces)
Spacers (2 pieces)
Mounting Gasket
Mounting Plate
Terminal Block
Mounting Plate Screws (2 pieces)
Mounting Bar Screw (1 piece)
Fixture Body
Mounting Holes
Rubber Washers (2 pieces)
Decorative Nuts (2 pieces)
LED Flood Lights
Camera Lens and Photocell Sensor
Speaker
Motion Sensor
Mic
Indicator Light

PARTS INCLUDED

(not drawn to scale)

TOOLS REQUIRED (not included)

RESETTING THE UNIT & ACCESSING THE SD CARD

To access Reset Button and microSD™ card, remove cover using a small screwdriver (included). To reset the unit, (unit must be connected to power) press and hold the Reset Button for 15 seconds or until you hear an audible tone. To remove microSD card, pushcard in with your finger and release. Card will eject halfway.

ADJUSTING THE FLOODLIGHTS AND CAMERA

Top View
Move the flood lights left or right to the desired positions. The floodlights will remain at the desired positions.
Left Side View
Move the flood lights down or up to the desired positions. Tighten the screws to keep the floodlights at the desired positions.
Right Side View
Move the camera down or up to the desired position. Tighten the screw to keep the camera at the desired position.

PRE˝INSTALLATION

Remove the mounting plate (6) by unscrewing and removing the decorative nuts (13) and rubber washers (12).

EXTERNAL J˝BOX INSTALLATION

Turn main power Off at circuit breaker or fuse box.
Install mounting bar (2) to an external j-box (1) using provided j-box screws (3). Add spacer (4) (if needed) to eliminate gap between mounting bar (2) and mounting plate (6).
Extend and feed j-box wires through openings on mounting gasket (5) and mounting plate (6).
NOTE: Tear away at perforation on mounting gasket.
Secure mounting gasket and mounting plate to mounting bar using mounting bar Screw (9). Do not over-tighten.
Connect power supply wires directly to terminal block (7). Secure wires to terminal block by using a small flat-head screwdriver. See DETAIL below.
CONNECT:
Black wire to“L” input. Ground wire to “GND” input. White wire to “N” input.
Position and align the mounting holes (11) on fixture body (10) to the mounting plate screws (8). Secure fixture body to mounting plate using rubber washers (12) and decorative nuts (13).
Turn power On at circuit breaker or fuse box. Turn On wall switch if connected to one. Ensure lights work before proceeding to step 8.
Once fixture is tightly secured to j-box, apply silicone sealant around the base of the fixture to prevent moisture from reaching the connections.

FLUSH J˝BOX INSTALLATION

Turn main power Off at circuit breaker or fuse box.
Install mounting bar to a flush j-box using provided j-box screws. Add spacer to eliminate gap between mounting bar and mounting plate.
NOTE: Spacer only needed if j-box is recessed too deep.
Extend and feed j-box wires through openings on mounting gasket and mounting plate.
NOTE: Do not tear away at perforation on mounting gasket.
Secure mounting gasket and mounting plate to mounting bar using mounting bar screw. Do not over-tighten.
Connect power supply wires directly to terminal block (7). Secure wires to terminal block by using a small flat-head screwdriver. See DETAIL below.
CONNECT:
Black wire to“L” input. Ground wire to “GND” input. White wire to “N” input.
Position and align the mounting holes on fixture body to the mounting plate screws. Secure fixture body to mounting plate using rubber washers and decorative nuts.
Turn power On at circuit breaker or fuse box. Turn On wall switch if connected to one. Ensure lights work before proceeding to step 8.
Once fixture is tightly secured to j-box, apply silicone sealant around the base of the fixture to prevent moisture from reaching the connections.

POSITION MOTION SENSOR AND CAMERA

For optimal performance, base of motion sensor should be placed parallel and nine feet above the ground. Camera can be angled in a different direction than lights.

APP SETUP
Download and install the Feit Electric app

Search for the Feit Electric app in the App Store or Google Play Store.
Download and install the Feit Electric app on your smart device.
Set up an account or log in to your existing account.

Set up the °ood light camera using the Feit Electric app

Enable Bluetooth on your phone.
Tap the plus (+) sign in the upper-right corner.
The device name(s) will pop up on the Feit Electric app. Tap on Go to add, then select the device to add.
You will be prompted to enter your Wi-Fi network name and password.
Only one device may be added at a time using Bluetooth setup. Repeat Step 1 to add additional devices. Alternative setup options and help instructions are available in the Feit Electric app.
Be sure to connect to a 2.4 GHz Wi-Fi network that covers your installation location.
NOTE: If the LED is not blinking blue, press and hold the Reset Button for 15 seconds or until you hear an audible tone.

Status Window

The Connecting Now status window will appear. Wait until the connection is complete.

NOTE: If unsuccessful, the Device Timed Out window will appear. Repeat the previous steps or try other alternative setup options.

Added Successfully

To rename the Floodlight Camera, tap the Pen icon. Enter a new name and tap Save.
Tap Done in the upper-right corner.
Your device is now ready to be controlled with the Feit Electric app.

Optional – Connect to Google Assistant or Alexa using the in app guide

Tap on the Pen icon.
Choose Alexa or Google Assistant.
Follow the on-screen instructions to complete setup.

Optional – See App User Guide to setup Siri Shortcuts®

Need Help?

FAQs and the latest versions of user guides can be found at feit.com/help and feit.com/smart.
To reach customer support please visit feit.com/contact-us

TROUBLESHOOTING TIPS ˜ Q & A

Camera will not connect to my Wi-Fi network

Make sure the LED is blinking blue. If the LED is blinking red, you will need to press and hold Reset Button located behind the cover on the side of the camera (see the Resetting Unit & Accessing SD Card section).
Make sure the Wi-Fi network is a 2.4GHz network. Floodlight Camera will not connect to a 5Ghz network. Check that your Wi-Fi has different broadcast names if there are separate 2.4Ghz and 5Ghz networks available.
Test your Wi-Fi network with other devices such as your phone or computer to make sure it is operating properly.
The Wi-Fi connection may be out of range during pairing. Use your phone to check range. It is recommended to have at least two signal bars showing for proper connection.
NOTE: It is recommended that you install your device in a location that has a strong Wi-Fi signal. If necessary, use a Wi-Fi Analyzer to check signal strength
Your Wi-Fi network password is case sensitive, make sure you are entering it correctly.

The camera is off-line

There could be a temporary issue with your internet connection (e.g., service disruption).
Please try again in a few minutes.
Make sure your Wi-Fi router is turned On.
The camera may not have power to it, make sure the wall switch and breaker is in the On position.
Cycle the power OFF and On. You will hear an audible tone and the status LED should blink red, then switch to a solid blue in approximately one minute. If it does not turn blue after a minute, please go through the setup process again to reconnect to your Wi-Fi signal.
Make sure the camera is getting a good signal from your Wi-Fi router. Use your phone to check range, it is recommended to have at least two signal bars showing for proper connection.
The camera may have been disconnected from your Wi-Fi network, press and hold Reset Button (see the Resetting Unit & Accessing SD Card section) until you see a blinking blue LED and hear an audible tone

What do the blinking LEDs mean?

Blinking BLUE = Pairing Mode
Blinking RED = No Wi-Fi Connection
Solid RED = Rebooting
Solid BLUE = Connected to Internet

Live video stream is slow to load

Camera streaming issues may be caused by any of the following:

Your phone’s cellular connection, which is reliant on mobile coverage and signal reception, is slow.
Limited internet bandwidth at home. For example, other video streaming services running at the same time on your network can cause congestion slowing down the internet upload and download speeds.
NOTE: 2Mbps internet speed is required for HD video streaming.
Wi-Fi reception may not be stable or work reliably if the camera’s Wi-Fi signal strength is less than two signal bars. You may need to install a Wi-Fi repeater or extender to boost the Wi-Fi signal.

How to reset the camera to reenter pairing mode?
Press and hold reset button located behind the cover on the side of the camera (see the Resetting Unit & Accessing SD Card section) until you see a blinking blue LED and hear an audible tone.

The camera is not recording?

Make sure Record Switch is turned On in the app, under Recording Settings. This is located in the Settings menu on the upper right corner in the control panel.
Make sure that the microSD card is installed correctly. To confirm the camera is recognizing the microSD card, go to the SD Card Settings in the Settings menu and make sure microSD Card Capacity menu shows Total Capacity, Used and Free Space. If this does not appear you may consider reformatting the microSD card.
WARNING: Reformatting microSD card will delete all videos stored on card. Please go through the troubleshooting section before doing so or contact our Customer Support Team.

How do I set the camera to Event or Continuous Recording?
In the Settings menu under Record Settings make sure Record Switch is turned ON. Then under Recording Mode, select either Event Recording or Continuous Recording.

How can I check the available space on the SD Card?
In the Settings menu under SD Card Settings, you will see Used Space and Free Space.

NOTE: Only compatible with FAT32 format. Camera will not support microSD cards larger than 128GB.

What happens when the microSD card reaches full capacity?
You will get notification if storage is almost full. Once the microSD card reaches full capacity, new videos will start rewriting (recording over) over the oldest videos.

Can I use a new microSD card if I do not want to record over existing videos?
Yes, you can use a new microSD card if you do not want to record over existing videos by removing the side cover on the camera and replacing the exiting microSD card with a new one (as long as it does not exceed 128GB and only compatible with FAT32 format). Once this is completed you will need to format the microSD card by going to the SD Card Settings in the Settings menu and pressing Format SD Card then Confirm. WARNING: Reformatting microSD card will delete all content stored on card.

IMPORTANT, RETAIN FOR FUTURE REFERENCE: READ CAREFULLY

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirements.
The device can be used in portable exposure conditions without restriction.
The device can be used in mobile (min 7.87 in.) exposure conditions without restriction.

LIMITED WARRANTY

This product is warrantied to be free from defects in workmanship and materials for up to one year from date of purchase. If the product fails within the warranty period, please contact Feit Electric at info@feit.com, visit feit.com/contact- us or call 1-866-326-BULB (2852) for instructions on replacement or refund. REPLACEMENT OR REFUND IS YOUR SOLE REMEDY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY EXPRESSLY EXCLUDED. Some states and provinces do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

SD™, microSD™, and SDHC™ are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries, or both.

FEIT ELECTRIC COMPANY | PICO RIVERA, CA, USA | 800-543-3348 | FAX 562-908-6360 | www.feit.com