Marshall CV355-30X-NDI 30X NDI HX Box Camera User Manual
- June 6, 2024
- Marshall
Table of Contents
Marshall CV355-30X-NDI 30X NDI HX Box Camera
Copyright Information
Copyrights © Marshall Electronics Incorporated. All rights reserved.
Marshall Electronics is a trademark of Marshall Electronics Incorporated
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Marshall Electronics Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, Marshall Electronics Inc. hereby reserves the right to make changes to product specifications without prior notice. The information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.
Disclaimer of warranties: Marshall Electronics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.
Understanding Quick
setup of CV355-30X-NDI with NDI®|HX
This section explains how to quickly configure the Marshall CV355-30X-NDI camera with NDI®|HX.
It also explains how to update the device, and where you can find additional NDI software to extend your workflow. Complete NDI® Tools can be found here: https://www.ndi.tv/tools/
Here you will choose whether you will require NDI® Tools for Windows or Mac and download.
After completing this short section, you will be all set to begin using your new NDI®|HX camera.
OVERVIEW: Unlike typical cameras, CV355-30X-NDI leverages the easy plug-n-play benefits of the NDI-based IP workflow supported by leading video software and hardware developers around the globe.
GETTING READY: Your new CV355-30X-NDI uses the NDI®|HX protocol for audio/video transmission, and more. Your first step will be to install NDI|HX drivers if using a TriCaster, or Microsoft HEVC decode on nonTriCaster systems, as appropriate for your computer platform or device.
- Navigate to ndi.tv/formats in your web browser and follow the relevant directions to download and install the drivers for your computer platform. NOTE: The NDI|HX driver also installs NewTek’s NDI Studio Monitor application, which will not only display the output of your camera but also provide easy access to its settings. Also contains built-in PTZ controls.
- NDI Studio Monitor and other useful NDI tools can be found here: https://www.ndi.tv/tools/
- Then simply plug the Ethernet (NDI) port to same Network your computer or Newtek equipment are plugged into and off you go.
NOTE: The End User License Agreement under which you use the NDI|HX
driver specifies that “you may use up to five (5), and no more than five,
copies on separate machines at one time.”
OPTIONAL for Microsoft Windows® users, downloading and installing the
NewTek NDI® Tools pack, available at no cost from ndi.tv/tools/, the download
pack will provide learning tools and utilities to maximize your NDI®|HX
experience.
FINAL NOTE if you are experiencing any problems with the NDI® platform,
NDI® software, NDI® drivers please contact Newtek for technical assistance or
join the NDI community to review HOW-TO videos, social media, forums, blogs:
www.ndi.tv/community
If you are having a hardware problem, and need assistance please contact Marshall Electronics.
Marshall Customer Support
Toll Free: 800-800-6608 or
310-333-0606
Email: support@marshall-usa.com
Safety Instructions
Operation
- Please use the product in the recommended operating environment.
- Do not place the product in tilted position.
- Do not place the product on an unstable trolley, stand or table.
- Do not use the product near water or source of heat.
- Use attachments only as recommended.
- Use the type of power source indicated on the product. If you are not sure of the type of power available, consult your distributor or local electricity company for advice.
- Always take the following precautions when handling the plug. Failure to do so may result in sparks or fire: · Ensure the plug is free of dust before inserting it into a socket. · Ensure that the plug is inserted into the socket securely.
- Do not overload wall sockets, extension cords or multi-way plug boards to avoid potential risks.
- Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
- Except as specifically instructed in this User Manual, do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
- Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
● If the power cords are damaged or frayed.
● If liquid is spilled into the product or the product has been exposed to rain or water.
Installation
- For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents.
Storage
- Do not mount camera where power cord can be stepped on, as this may result in fraying or damage to the lead or the plug.
- Never push objects of any kind through cabinet slots. Never allow liquid of any kind to spill onto or into the camera body.
- Unplug this product during thunderstorms, during electrical surges, or if it is not going to be used for an extended period of time.
- Do not place camera or accessories on top of vibrating equipment or heated objects.
Cleaning
- Unplug all the cables before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners or allow any liquids to enter camera body.
Remote Control (if applicable)
- Using an incorrect battery type in the remote control may result in breakdown. Follow local instructions on how to dispose of used batteries.
Precautions
Warning: To reduce the risk of fire or electric shock, do not expose this
camera to rain, moisture, debris or liquids.
If the HD camera will not be used for an extended time, unplug it from the
power socket.
| Caution: To reduce
the risk of electric shock, do not remove cover (or back). No user serviceable
parts inside. Refer servicing to licensed service personnel. Please do not
open it by yourself
---|---
| This symbol indicates
that this equipment may contain dangerous voltage which could cause electric
shock.
---|---
| This symbol indicates that there are important operating and maintenance
instructions in this User Manual with this unit.
---|---
FCC Warning
This product has been tested and found to comply with the limits for a Class B
computer device, pursuant to Article 15-J of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus” ICES-003 of Industry Canada.
EN55032 (CE Radiation) Warning
Operation of this equipment in a residential environment could cause radio
interference.
Package Contents
CV355-30X-ND
|
Power Cord
*Appearance may vary depending on country/region
|
Power Adapter
---|---|---
Function Introduction
I/O functions Introductions
| No. | Item | Function Description |
|---|---|---|
| 1 | Lens | 30x HD camera lens |
| 2 | Tally indicator light | Display the tally light status of the camera |
| 3 | Network port | Network port, support routers or hubs (IEEE 802.3 af) with |
PoE power supply support
4| 3G-SDI output| The factory setting for the output resolution is 1080P/60
5| Power indicator light| After power is on, the indicator light will display
in red
6| DC 12 V power connector| AC power supply connecting port
7| RS232 output| RS232 output port, at most 7 cameras can be connected in a
serial connection
8| RS232 input| RS232 input port, at most 7 cameras can be connected in a
serial connection
9| HDMI output| HDMI output
10| Audio input| Support Line In/Mic In
11| Audio output| Support 3.5 mm audio input
12| Tripod screw holes| The camera is mounted on a (specification) 1/4”, 20
UNC tripod deck or installed on VC- WM11 (optional)
13| Fiducial hole| Ø5; depth 2mm
Tally Indicator Light Function Description
The tally indicator light function may be enabled through the control of VISCA
command. The setting method is as follows: Tally Mode :
8x 01 7E 01 0A 01 0p FF
p = 0 : OFF
p = 4 : On (half-brightness)
p = 5 : On (full-brightness)
Installation Instructions
Installation Basics
CV355-30X-NDI Dimensions
Connecting devices
-
Using HDMI/3G-SDI connect to the screen
-
Connecting to Internet
For details of web page connection setting and description, please refer to Chapter 5 Network Function Settings Description.
-
Connecting AUDIO IN
-
Connecting RS-232
● RS-232 serial connection
With RS-232 in/out, at most 7 Marshall cameras can be connected
● RS-232 pin definition description
Network Function Settings
Web System Requirements
Web Browser:
- Internet Explorer 11 or above
- Firefox 66.0.3 or above
- Chrome 73 or above
- Edge 42.17134 or above
- Safari 12.1 or above
Connecting Camera to Network
Connecting to Internet
Two common connection methods are shown below
-
Connecting via switch or router
-
If the camera is connected to the computer directly, the computer IP address must be modified to have the same network segment as the camera. For example, the factory-preset default IP address of CV355-30X-NDI is 192.168.100.100. The computer IP address must be set with the same subnet, such as 192.168.100.101, so that the computer can be connected correctly with the camera
-
Connection Diagram
-
Change network settings
Using the Browser to View the Images
- Open the browser, and enter the URL of CV355-30X-NDI in the IP address bar e.g.: http://192.168.100.100 (default IP address)
- Enter administrator’s account and password
Account: admin (Default)
Password: 9999 (Default)
Web Page Function Description
Login Screen
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Username | Enter user account name (default: admin) |
| 2 | Password | Enter user password (default: 9999) |
| 3 | Language selection | The system currently supports English, Traditional |
Chinese, and Simplified Chinese
4| Remember password| Saves user account name and password to the browser.
5| Login| Log into the administrator screen on the website
Viewing In Real Time
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Preset setting | Select the number first and then select SAVE or LOAD |
| 2 | Zoom ratio | Adjust the zoom-in or zoom-out ratio via scroll bar |
| 3 | Power button | Turn on or turn off the camera power |
Account Management
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Add user account | Enter a username and password to add a new user |
| 2 | Permission setting | Set the new account management permissions |
| Admin | Operator | Viewer |
| --- | --- | --- |
| View images | y | y |
| Settings | y | y |
| Account management | y | N |
| 3 | Applying setting | Add the newly created user to the account list |
| 4 | List of accounts | Edit: Modify the user password and permissions Delete: |
Delete the user account
System Configurations
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Resolution | Set the resolution of the camera, resolutions supported by the |
camera are as follows:
- 1080p 59.94/50/29.97/25
- 1080i 59.94/50
- 720p 59.94/50
After switching the resolution, the camera will restart. If there are no images on the website, please refresh the browser
2| HDMI Format| Set HDMI color format YUV422 or RGB
3| Apply| After the setting has been modified, select this button to apply the
setting
Video Settings
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Camera name | Modify the camera name |
- Camera names are limited to 1-12 characters
- Please use a camera name by mixing uppercase and lowercase letters and numbers. Do not use “/” and “space” or special symbols
2| Camera location| Modify the location of the camera, such as Meeting Room 1
- Camera locations are limited to 1-12 characters
- Please use a camera name by mixing uppercase and lowercase letters and numbers. Do not use “/” and “space” or special symbols
Camera Settings
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Zoom ratio | Adjust the zoom-in or zoom-out ratio via scroll bar |
| 2 | Exposure | 
- Mode: Select exposure mode (Automatic/Shutter Priority/Aperture Priority/Manual )
- Exposure Comp. Level: Select exposure compensation level
- Gain: The gain limit is adjustable when the exposure mode is set to “Manual”
- Iris: The size of aperture is adjustable when the exposure mode is set to “Manual” or “Aperture Priority”
- WDR: Set the level of wide dynamic range (WDR) in order to obtain better images in dynamic lighting environments.
- Shutter Speed: The shutter speed is adjustable when the exposure mode is set to “Manual” or “Shutter Priority”
3| White balance| 
-
Mode: Select the color temperature mode
• Auto
• Indoor
• Outdoor
• One Push WB
• ATW
• Manual
• Sodium Lamp -
Open Push Trigger: One push color temperature is adjustable when the white balance mode is set to “One Push Trigger”
-
Manual Red/Blue: Manually adjust blue/red color temperature
4| Focus| 
- Mode: Select manual/automatic focus
- Focus Range: The focusing range is adjustable when the focus mode is set to “Manual”
- AF Sensitivity: Set automatic focus sensitivity
- AF Frame: Set automatic focus range
5| MIRROR| 
- Mirror: Set the mode at which the image is mirror and flipped
• Off
• Mirror
• Flip
• Mirror + Flip
Picture Settings
| No | Item | Function Descriptions |
|---|---|---|
| 1 | Picture effect | Set picture effect, Off / Film / Black and White |
| 2 | 2D noise reduction settings | 2D noise reduction settings |
| 3 | 3D noise reduction settings | 3D noise reduction settings |
| 4 | Image mode | The user may customize his/her desired image mode |
| 5 | Image mode load* | When no custom setting is needed, reset the picture |
parameters back to the factory default by selecting this item
6| Gamma| Gamma Level adjustment; Adjustable when the image mode is set to
Custom
7| Brightness| Brightness adjustment; Adjustable when the image mode is set
to Custom
8| Contrast| Contrast adjustment; Adjustable when the image mode is set to
Custom
9| Saturation| Saturation adjustment; Adjustable when the image mode is set
to Custom
10| Sharpness*| Adjust the sharpness of the image
*Setting only enabled when image mode set to custom
Audio Settings
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Audio Enable | Turn on/off sound |
| 2 | Audio In Type | Set MIC In/Line In |
| 3 | Audio Volume | Adjust Volume |
Network Settings
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Network | Network setting of camera. Change of setting is available only |
when DHCP function is closed.
2| SNTP Setting| Set SNTP Server IP
3| Port Setting| Set HTTP and HTTPS ports. The default values are Port 80 and
Port 81 respectively
Time Settings
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Camera Time | Display the date and time of the camera |
| 2 | Set the Time |
- Set Manually: Set time manually
- Synchronize with computer time: Set the camera time according to the computer time
- Synchronize with SNTP server: Set the camera time synchronously with the SNTP server
< Remark> SNTP server address: Please change in network setting
Maintenance
| No. | Item. | Function Descriptions |
|---|---|---|
| 1 | Firmware Update | **
**The camera firmware may be upgraded via web page. For the upgrade method,
please download the FW upgrade manual from Marshall website
| Error Logs| 
If the camera encounters errors, an error code log will be established
| System Service|
- Factory Reset: Select the reset button to resume the factory default setting as the web page setting
- Setting Profile: The web page setting parameters can be exported from the computer and imported/applied to another camera
- Protocol: Set the camera Baud Rate and control protocol for the use of connecting RS-232 communication
Troubleshooting
This chapter describes problems you may encounter while using CV355-30X-NDI. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem remains, please contact your distributor or the service center.
| No. | Problem | Solution |
|---|---|---|
| 1 | Boot without power signal |
- Make sure you have plugged in the power cord.
- When using a PoE connection, ensure that the power supply supports IEEE 802.3af hubs
2| There is no image output from CV355-30X- NDI|
- Check the power supply or PoE supply functions
- Confirm the output signals are in streaming output.
- If the camera is connected to a monitor, confirm the monitor equipment supports 4K output
- Replace the cables and make sure they are not faulty.
3| CV355-30X-NDI image is severely delayed| Please use 4K, 1080p or 720p 60/50
Hz signals rather than 25/30 Hz signals.
4| RS-232 cannot be controlled|
- Confirm the connection is correct (RS-232 Input / Output).
- Please make sure the Baud rate setting is the same as the control equipment.
5| Whether the Internet can be used for operation| Please refer to Chapter 5 Network Function Description for the Internet usage or call marshall tech support.
Warranty
Marshall Electronics warranties to the first consumer that this device will, under normal use, be free from defects in workmanship and materials, when received in its original container, for a period of two years from the purchase date. This warranty is extended to the first consumer only, and proof of purchase is necessary to honor the warranty. If there is no proof of purchase provided with a warranty claim, Marshall Electronics reserves the right not to honor the warranty set forth above. Therefore, labor and parts may be charged to the consumer. This warranty does not apply to the product exterior or cosmetics. Misuse, abnormal handling, alterations or modifications in design or construction void this warranty. No sales personnel of the seller or any other person is authorized to make any warranties other than those described above, or to extend the duration of any warranties on behalf of Marshall Electronics, beyond the time period described above.
Due to constant effort to improve products and product features, specifications may change without notice
20608 Madrona Avenue, Torrance, CA 90503
Tel: 800-800-6608 /
310-333-0606 • Fax:
310-333-0688
www.marshall-usa.com
support@marshall-usa.com
References
- Tech – NDI
- NDI Tools | NDI.tv
- USA Location information - USA.com
- NDI Connected Community
- Tools – NDI
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