WINIX Tower XQ Air Purifier User Manual

AIR PURIFIER
User Manual

Model
Tower XQ

Use & Care Guide

• The product warranty is printed on the back of this guide.
• This product is manufactured for use only in North America.
• This product is suitable for 120V only.

The energy efficiency of this ENERGY STAR certified model is measured based on a ratio between the model’s CADR for Smoke and the electrical energy it consumes, or CADR/Watt.

MODEL PART DIAGRAM

WHERE TO USE

Allow 12 ~ 18 in. of space between TVs, radios, and other electronics
Electromagnetic interference from certain electronics may cause product malfunction.
Place indoors away from direct sunlight
Direct exposure may cause product malfunction or failure.
Only place on hard, flat surfaces
Flimsy or slanted surfaces may result in abnormal noise and vibrations.
Allow at least 12 ~ 18 in. from walls for maximum airflow

CONTROL PANEL

DISPLAY

1. Child Lock Indicator
   LED light indicates whether Child Lock mode is enabled or disabled.

2. Timer Indicator
   If the timer has been set, the LED light indicates the set time of operation.

3. Wi-Fi Indicator
   Indicates whether Wi-Fi Mode is enabled or disabled.

4. Sleep Mode Indicator
   Indicates whether Sleep Mode is enabled or disabled.

5. Filter Replacement Indicator
   LED light indicates when it is time to change the filter.

6. Ultrafine Dust Density Indicator
   • The LED Ultrafine Dust Density Indicator displays the quality of air in your environment. When the unit senses an air quality change, it automatically adjusts the LED Indicator to display the respective air quality.
   • LED Numeric Particle Sensor displays air quality measures fine particles down to 2.5 microns.

7. Mode Indicator
   Indicates whether Auto & Fan Speed Mode is enabled or disabled.

8. PlasmaWave 2.0 Indicator
   Indicates whether PlasmaWave 2.0 is enabled or disabled.

CONTROLS

1. Wi-Fi / Pairing Button
   • A quick press will turn Wi-Fi on/off.
   • A long press of 3 seconds will activate pairing mode.
   • A Wi-Fi indicator will display on the front while Wi-Fi is active.

2. Filter Life / Filter Reset Button
   • A quick press will show the remaining filter life; indicated on the front display (100 ~ 0%).
   • A long press of 10 seconds will reset the filter life indicator.
   – Use when replacing the filters.
   – Filter Reset Button can be used when the power is turned off.
   – The filter life will be reset to 100%.

3. Sleep Mode / Child Lock Button
   • A quick press of the Sleep Mode / Child Lock Button cycles the unit in order from Sleep Mode → General Mode → Sleep Mode.
   • In Sleep Mode, the Sleep Mode LED icon on the front indicator dims to 50% brightness. All other LEDs are turned off.
   • If you press Sleep Mode / Child Lock Button for 3 seconds, Child Lock will be initiated and the buttons will not operate.
   A chime will sound if pressed.

4. PlasmaWave 2.0 Operation Button
   • Turns the PlasmaWave 2.0 feature on/off.
   • When the unit is running, you may hear a chirping or buzzing sound.
   The sound is from large particles passing through PlasmaWave 2.0, it is normal and does not signify product failure.

5. Timer Button
   • A quick press of the Timer Button will set the timer.
   • The timer can be set in hours, in the order of 0(default) → 1 → 2 → 4 → 8 → 12 → 0.
   • The amount of time, in hours, is indicated on the front numeric display.
   • Timer Indicator displays when the timer is in use.

6. Fan Speed Button
   • Enables manual operation of the unit’s fan speeds.
   • Press to cycle through and set the desired fan speed (Auto, Low, Medium, High, Turbo).
   • Auto Mode:
   – Auto Mode automatically adjusts fan speeds according to your indoor air quality. The fan speed will adjust to low when air quality is good, medium when fair, and to high when poor.

7. Power Button
   • Turns the unit on or off.
   • During the first 30 seconds of powering up, the Air Quality Indicator will cycle through Blue, Amber, and Red colors. The odor Sensor takes approximately 4 minutes to detect the air quality in the environment before normal operation begins.

4-STAGE AIR PURIFICATION

1. Pre-Filter
   Designed to catch larger airborne particles found indoors.

2.  Coated Deodorization (CD) Carbon Filter
   Reduces VOCs and household odors from cooking, pets, and smoke.

3. True HEPA Filter
   Captures 99.97% of airborne allergens including; pollen, mold spores, dust, pet dander, microbes, and smoke. (Particles as small as 0.3 microns in size.)

4. PlasmaWave 2.0
   Creates Hydroxyls which can help to reduce the presence of airborne Bacteria and Viruses.
   (Based on independent laboratory test conducted on Influenza A Virus (H1N1), Cat Calicivirus (Feline Calicivirus), Dog Coronavirus (Canine Coronavirus), Highly Pathogenic Avian Influenza (H5N1_Influenza A subtype), Avian Influenza (H7N9_Avian Influenza), Human Coronavirus 229E, Zika Virus, E. coli, Pseudomonas aeruginosa, Staphylococcus aureus, VOC.)

MAINTENANCE

When to Replace Filters

• When the Check Filter Indicator LED is on, it is time to replace the True HEPA Filter and CD Carbon Filter.
• Intervals between filter replacements may vary depending on the environment.

INITIAL OPERATION

|
---|---
1. Remove the front/rear panel by grasping its upper edge and gently pulling forward.
– To remove the front/rear panel, release the latch at the lower edge of the panel.| 4. Install the filters until they fit securely in place.
03. True HEPA Filter (back)
02. CD Carbon Filter (middle)
01. Pre-Filter (front)
|
2. Remove the Pre-Filter, then the plastic bag of
filters behind it.| 5. After filters are installed, close the front panel.
|
3. Remove filters from protective plastic bags.| 6. Insert the power cord into an electrical outlet.

REPLACING FILTERS

Uses WINIX Genuine
Replacement Filter
Questions or Orders:
(877)699-4649
 [email protected]
or visit: www.winixamerica.com
ITEM: 1712-0089-01

CLEANING CARE

Use a vacuum cleaner or soft brush to clean the Pre-Filter

• If it is excessively soiled, rinse in room temperature water.
• Do not use detergent or soap.
• Allow the filter to dry for 24 hours or more before using.
• Intervals between filter cleaning may vary depending on the air quality in the environment.
• Do not use hot water over 104ºF.

Cleaning the Dust Sensor

1. Use a damp cotton swab to wipe the lens and intake area of the  Dust Sensor.
   • To clean the sensor area, use only water. Do not use volatile substances such as alcohol or acetone.

2. Wipe away any remaining moisture with a dry cotton swab.

NOTICE

• Do not use benzene, alcohol, or other volatile fluids, which may cause damage or discoloration.
• Do not use hot water over 104℉.
  After replacing the filters, turn the power on and press and hold the Filter Reset Button tor 10 seconds.

Cleaning the Exterior & Interior:

1. Open the front panel and clean the interior with a vacuum cleaner.
   • A handheld vacuum or hose attachment will work best.

2. Dampen a cloth with room temperature water and wipe down the interior and exterior of the unit.

3. Wipe the unit down with a clean, dry cloth.
   • Ensure no moisture remains before plugging the unit back in.

• For optimal performance, clean every 1 – 2 months.

Cleaning the Top:

1. Grasp the back of the grill and lift up.
2. Wipe the interior and grill with a soft, damp cloth.
3. To reinstall the grill, insert the two front tabs of the grill into the corresponding holes in the product.

** NOTICE**

• When cleaning the unit, always unplug the power cord first and
  then wait until the unit has cooled down.

• Never disassemble, repair, or modify this unit yourself.

• Do not use flammable sprays or liquid detergents.

• Do not allow children to clean or maintain the unit.

• Before cleaning or maintaining, ensure unit is unplugged.

SAFETY AND CAUTIONS

Before operating this equipment, carefully read and follow these safety cautions.
Ensure filters are inserted before running the unit.
Running the unit without filters can shorten the lifespan of the unit and cause electric shock or injury.
Be sure foreign objects are NOT inserted into the vents on the unit.
Objects can include pins, rods, and coins.
Do not touch any part of the interior of the unit with wet hands.
The high voltage may cause electric shock.
Ensure unit intake and outlet vents do not become blocked.
Blockage may lead to increased internal temperatures, causing product failure and deformation.
Do not use the unit as a step stool or place heavy objects on the unit.
Personal injury may occur or product failure and deformation.

WARNING
Follow these instructions to reduce the risk of serious injury or death and to reduce the risk of damaging the unit.

• If the power cord is damaged, it must be replaced by a special cord. Reassembly is available from the manufacturer or its service agent.
• This appliance is not intended for use by a person (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge of the unit unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• This unit is not intended to be used to preserve documents or art conservation.

Do not pull on the power cord when unplugging the unit.
Do not tie or knot the power cord when the unit is in operation.
If the unit becomes submerged in water, unplug it and contact customer service.
Do not unplug or move the unit while in operation.
Do not plug additional appliances into the same outlet or power supply.
Do not touch the plug with wet hands.
Unplug the unit when not in operation for extended periods of time.
Do not place around heating elements.
Do not use around mist or fumes from industrial oil or around large quantities of metallic dust.
The cord can become damaged by forcefully bending, pulling, twisting, bundling, pinching or placing heavy objects on it.
Do not install in any sort of motor or transport vehicle (trucks, boats, ships, etc.).
Do not place in an area with excessive amounts of noxious gases.
Do not place near any flammable materials (aerosols, fuel, gases, etc.).
Do not have the unit facing into wind or drafts.
Do not place below any electrical outlet.
Do not place in excessively humid areas where the unit may become wet.
Do not place the unit closer than 12 inches from the wall during operation. It may cause condensation on the wall and the surrounding area.

SAFETY INSTRUCTIONS

Thank you for purchasing a Winix air purifier. This product is for household use only.
IMPORTANT CAUTIONS FOR USING YOUR AIR PURIFIER:
WARNING: Follow the instructions in this manual to reduce the risk of electric shock, short circuit, and/or fire.

• Do not repair or modify the unit yourself.

• All repairs should be completed by a qualified Winix technician.

• The plug for this unit is polarized with one blade wider than the other. Do not force the plug into an electrical outlet. Do not alter the plug in any way. If the plug does
  not fit into the outlet, reverse the plug. If it still does not fit, contact a qualified technician to install a proper outlet.

• Do not use if the power cord or plug is damaged or the connection to the wall outlet is loose.

• Use AC 120 V only.

• Do not damage, break, forcefully bend, pull, twist, bundle, coat, pinch, or place heavy objects on the power cord.

• Periodically remove dust from the power plug. This will reduce the risk of shock due to humidity build-up.

• Remove the power plug from the outlet before cleaning the unit. When removing the power plug, grasp by holding the plug itself, never hold by the cord.

• If the power plug is damaged, it must be replaced by the manufacturer or a qualified technician.

• Remove the power plug from the outlet when not in use.

• Do not handle the power plug with wet hands.

• Do not operate the unit when using indoor smoke generating insecticides.

• Do not clean the unit with benzene or paint thinner.
  Do not spray insecticides on the unit.

• Do not use the unit where it is humid or where the unit may become wet, such as the bathroom.

• Do not insert fingers or foreign objects into air intake or outlet.

• Do not use the unit near flammable gases. Do not use near cigarettes, incense, or other spark-creating items.

• Unit will not remove carbon monoxide emitted from heating appliances or other sources.

IMPORTANT PRECAUTIONS FOR USING YOUR AIR PURIFIER:

• Do not block the intake or outlet vents.
• Do not use near hot objects, such as a stove.
• Do not use where the unit may come into contact with steam.
• Do not use the unit on its side.
• Keep away from products that generate oily residue, such as a deep fryer.
• Do not use detergent to clean the unit.
• Do not operate without a filter.
• Do not wash and reuse the True HEPA Filter or the Carbon Filter.
• Hold the handle on the back of the unit to transport.
• Do not hold by the front panel.
• Do not stick any small objects into the air outlet vents or fan.

FREQUENTLY ASKED QUESTIONS

The unit does not turn on at all.

• Is the plug securely attached to the outlet?
  – Make sure the outlet has power going to it, and ensure the plug is secured.

• Is there a power outage?
  – Check to see if other lights and electrical equipment are working and try again.

The unit doesn’t work in Auto Mode.

• Has Auto Mode been selected?
  – Press the Fan Speed button until Auto Mode is selected.

• Is the sensor blocked or clogged?
  – Wipe Odor Sensor with a wet cloth, then dry.

It vibrates and makes a lot of noise.

• Is it running on a slanted or uneven surface?
  – Move the unit to a hard, flat, even area.

The power plug and outlet feel hot.

• Is the plug securely plugged in?
  – Make sure the plug is properly plugged into the outlet.

There is a strange smell.

• Is it being used in a place with a lot of smoke, dust, or odors?
  – Clean the air intake on either side and clean the Pre-Filter.
  – Replace the AOC™ Carbon Filter and True HEPA Filter.

The fan strength is weak. The unit is not purifying the air.

• Is the Check Filter Indicator light on?
  – Change the filters as required.

The display panel is dim.

• Is the Light Sensor blocked by debris?
  – When Auto Mode is on, Sleep Mode is automatically activated when the Light Sensor detects that the room is dark.

PRODUCT WARRANTY

The terms of the warranty are as follows:

1. This product is manufactured under stringent quality control and inspections.
2. The warranty will be voided if the product failure as a result of negligence or misuse by the consumer.
3. Proof of purchase must be presented upon claiming a Product Warranty.
4. Store the proof of purchase in a safe place or register your product on winixamerica.com to upload your proof of purchase.
5. This warranty is valid only in the USA and Canada.

• for more information visit https://winixamerica.com/terms-and-conditions/

After purchase, be sure to complete all of the above information.

UNIT SPECIFICATIONS

The exterior, design, and product specifications may be changed without prior notice to improve product performance.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic
Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

• This device may not cause interference.
• This device must accept any interference, including interference that may cause undesired operation of the device.

Contact Winix for product-related inquiries and customer service

To expedite service, please specify the model name and number, the nature of the problem, your contact information, and your address.

• Dedicated Call Center: ☎ 877-699-4649
• Website: www.winixamerica.com
2610-0254-00 Rev.03

References

• Homepage - Winix America Inc
• Homepage - Winix America Inc
• Terms and Conditions - Winix America Inc

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