WINIX D360 3-Stage True Hepa Air Purifier User Guide

AIR PURIFIER

User Manual
Model
D480 / D360

Use & Care Guide

• This product is manufactured for use only in the USA and Canada.
• This product is suitable for 120 V only.

MODEL PART DIAGRAM

WHERE TO USE

Allow 12 ~ 18 in. of space between TVs, radios, and other electronics
Electromagnetic interference from certain electronics may cause product malfunction.
Place indoors away from direct sunlight
Direct exposure may cause product malfunction or failure.
The only place on hard, flat surfaces
Flimsy or slanted surfaces may result in abnormal noise and vibrations.
Allow at least 12 ~ 18 in. from walls for maximum airflow

CONTROL PANEL

1. Smart Sensor
   Detects the amount of odorous gas in the environment.
   When in Auto Mode, the fan speed adjusts according to the detected amount of gas.

2. Filter Replacement Indicator
   LED light indicates when it is time to change the filter.

3. Filter Reset Button
   After replacing the True HEPA Filter, use a small object such as a paper clip, to press and hold the Filter Reset Button for at least 5 seconds until the Filter Replacement Indicator turns off.

4. Auto Mode
   Auto Mode automatically adjusts fan speeds according to your indoor air quality. The fan speed will adjust to low when air quality is good, medium when fair, and high when poor.

5. Auto Button
   Use the Auto Button to set the air purifier to Auto Mode.

6. Air Quality Indicator
   Color-coded LED light indicates one of three levels of Air Quality: Red (poor), Amber (fair), and Blue (good).

7. Fan Speeds
   Indicates the current fan speed.

8. Sleep Mode
   When Sleep Mode is activated, the Air Quality indicator LED light is disabled.
   • Fan speed will automatically be set to minimum speed (lower than ‘Low’) which will be nearly silent.
   • When Sleep Mode is active, PlasmaWave® will be disabled, but it can be turned back on.

9. Fan Speed Button
   Use the Fan Speed Button to set the desired Fan Speed. Fan Speeds cycle in this sequence: Low, Medium, High, Turbo, Sleep, Low.

10. Power Indicator
    LED light indicates when the air purifier is turned on.

11. Power Button
    Turns the unit on or off. During the first 30 seconds of powering up, the Air Quality Indicator will cycle through Blue, Amber, and Red colors.
    • detect the air quality in the environment before normal operation begins.

12. Light Sensor
    When in Auto Mode, the light sensor detects when to put the unit into Sleep Mode.
    • Detects the amount of ambient light in the environment.

3-STAGE AIR PURIFICATION

1. Pre-Filter
   Designed to catch larger airborne particles found indoors.

2. Activated Carbon Filter
   Reduces VOCs and household odors from cooking, pets, and smoke.

3. True HEPA Filter
   Captures 99.99% of airborne allergens including pollen, dust, smoke, pet dander, and other ultrafine particles as small as 0.003 microns.
   Based on independent laboratory tests conducted on inanimate particles as small as 0.003 microns.

INITIAL OPERATION

1. Remove the front panel by grasping its upper edge and gently pulling forward.

2. Remove the Pre-Filter, then the bag of filters behind it.

3. Remove the filters from the protective plastic bag.

4. Install the filters until they fit securely in place.
   01. Pre-Filter (front)
   02. Activated Carbon Filter (middle)
   03. True HEPA Filter (back)

5. After filters are installed, close the front panel.

6. Insert the power cord into an electrical outlet.

MAINTENANCE

When to Replace Filters

Check Filter

| Lasts Approx.
12 months

• When the Check Filter Indicator LED is on, it is time to replace the True HEPA Filter.
• Intervals between filter replacement may vary depending on the environment.

REPLACING FILTERS

CLEANING CARE

Cleaning the Filters:

Use a vacuum cleaner or soft brush to clean the Pre-Filter

• If it is excessively soiled, rinse at room temperature water.
• Do not use detergent or soap.
• Allow the filter to completely dry for 24 hours or more before using.
• Intervals between filter cleaning may vary depending on the air quality.
• Do not use hot water over 104oF or volatile fluids such as paint thinner.

NOTICE
Do not use benzene, alcohol, or other volatile fluids, which may cause damage or discoloration.

Resetting Filter Life:
After replacing your True HEPA Filter, place the Pre-Filter back in and close the Front Panel. While the unit is on, use a small, thin object (such as a paperclip) to hold the Filter  Reset Button for at least 5 seconds until you hear the beep. After the beep, the Filter Replacement Indicator will disappear. Your Winix True HEPA is now reset.

Wipe with a soft damp cloth using room temperature water.

• Afterward, wipe it down with a clean, dry cloth. Open the front panel and clean the interior with a vacuum cleaner.
• For optimal performance, clean every 1 – 2 months.

NOTICE

• When cleaning the unit, always unplug the power cord first and then wait until the unit has cooled down.
• Never disassemble, repair, or modify the unit yourself.
• Do not use flammable sprays or liquid detergents.
• Do not allow children to clean or maintain the unit.
• Before cleaning or maintaining, ensure the unit is unplugged.

SAFETY AND CAUTIONS

Before operating this equipment, carefully read and follow these safety cautions.
Ensure filters are inserted before running the unit.
Running the unit without filters can shorten the lifespan of the unit and cause electric shock or injury.
Be sure foreign objects are NOT inserted into the vents on the unit.
Objects can include pins, rods, and coins.
Do not touch any part of the interior of the unit with wet hands.
The high voltage may cause electric shock.
Ensure unit intake and outlet vents do not become blocked.
Blockage may lead to increased internal temperatures causing product failure and deformation.
Do not use the unit as a step stool or place heavy objects on the unit.
Personal injury may occur or product failure and deformation.

WARNING
Follow these instructions to reduce the risk of serious injury or death and reduce the risk of damaging the unit.

• If the supply cord is damaged, it must be replaced by a special cord. Reassembly is available from the manufacturer or its service agent.
• This appliance is not intended for use by a person (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge of the unit unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• This unit is not intended to be used to preserve documents or art conservation.

Do not pull on the power cord when unplugging the unit.
Do not tie or knot the power cord when the unit is in operation.
If the unit becomes submerged in water, unplug it and contact customer service.
Do not unplug or move the unit while in operation.
Do not plug additional appliances into the same outlet or power supply.
Do not touch the plug with wet hands.
Unplug the unit when not in operation for extended periods of time.
Do not place around heating elements.
Do not use around mist or fumes from industrial oil or around large quantities of metallic dust.
The cord can become damaged by forcefully bending, pulling, twisting, bundling, pinching, or placing heavy objects on it.
Do not install in any sort of motor or transport vehicle (trucks, boats, ships, etc.).
Do not place in an area with excessive amounts of noxious gases.
Do not place near any flammable materials (aerosols, fuel, gases, etc.).
Do not have the unit facing into wind or draft.
Do not place below any electrical outlet.
Do not place in excessively humid areas where the unit may become wet.
To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
Do not place the unit closer than 12 inches from the wall during operation. It may cause condensation to the wall and the surrounding area.

SAFETY INSTRUCTIONS

Thank you for purchasing a Winix air purifier. This product is for household use only.
IMPORTANT CAUTIONS FOR USING YOUR AIR PURIFIER:
WARNING: Follow the instructions in this manual to reduce the risk of electric shock, short circuit, and/or fire.

• Do not repair or modify the unit. All repairs should be completed by a qualified technician.

• The plug for this unit is polarized with one blade wider than the other. Do not force the plug into an electrical outlet. Do not alter the plug in any way. If the unit does not fit into the outlet, reverse the plug. If it still does not fit, contact a qualified technician to install a proper outlet.

• Do not use it if the power cord or plug is damaged or the connection to the wall outlet is loose.

• Use AC 120 V only.

• Do not damage, break, forcefully bend, pull, twist, bundle, coat, pinch, or place heavy objects on the power cord.

• Periodically remove dust from the power plug. This will reduce the risk of shock due to humidity build-up.

• Remove the power plug from the outlet before cleaning the unit. When removing the power plug, grasp by holding the plug itself, never hold by the cord.

• If the power plug is damaged, it must be replaced by the manufacturer or a qualified technician.

• Do not operate the unit when using indoor smoke generating insecticides.

• Do not clean the unit with benzene or paint thinner.
  Do not spray insecticides on the unit.

• Do not insert fingers or foreign objects into the air intake or outlet.

• The unit will not remove carbon monoxide emitted from heating appliances or other sources.

IMPORTANT PRECAUTIONS FOR USING YOUR AIR PURIFIER:

• Do not block the intake or outlet vents.
• Do not use near hot objects, such as a stove.
• Do not use where the unit may come into contact with steam.
• Do not use the unit on its side.
• Keep away from products that generate oily residue, such as a deep fryer.
• Do not use detergent to clean the unit.
• Do not operate without a filter.
• Do not wash and reuse the True HEPA Filter, Activated Carbon Filter.
• Hold the handle on the back of the unit to transport.
• Do not hold by the front panel.
• Do not stick any small objects in the air outlet vents or fan.

FREQUENTLY ASKED QUESTIONS

The unit does not turn on at all.

• Is the plug securely attached to the outlet?
  – Make sure the outlet has power going to it, and ensure the plug is secured.

• Is there a power outage?
  – Check to see if other lights and electrical equipment are working and try again.

The unit doesn’t work in Auto Mode.

• Has Auto Mode been selected?
  – Press the Mode button until Auto Mode is selected.

• Is the sensor blocked or clogged?
  – Wipe Smart Sensor with a wet cloth, then dry.

It vibrates and makes a lot of noise.

• Is it running on a slanted or uneven surface?
  – Move the unit to a hard, flat, even area.

PRODUCT WARRANTY

Winix warrants the parts of the machine to be free of defects and provides service and support for two (2) years from the date of purchase. If any part is found to be defective during the warranty period, Winix will repair or replace the defective part or unit. The Limited Warranty will be honored under the following circumstances:

• If purchased through an authorized dealer or retailer.
• The purchase date is within the warranty period.
• The unit has been confirmed defective after troubleshooting with the Winix America Customer Service Team.
• The unit has been operated based on the user’s manual instructions.
• Genuine Winix Replacement Filters have been used in the unit.

The power plug and outlet feel hot.
• Is the plug securely plugged in?
– Make sure the plug is properly plugged into the outlet.
There is a strange smell.
• Is it being used in a place with a lot of smoke, dust, or odors?
– Clean the air intake on either side and clean the Pre-Filter.
– Replace the Activated Carbon Filter and
True HEPA Filter.
The fan strength is weak. The unit is not purifying the air.
• Is the Check Filter Indicator light on?
– Change the filters as required.
The display panel is dim.
• Is the Light Sensor blocked by debris?
– When Auto Mode is on, Sleep Mode is automatically activated when the Light Sensor detects that the room is dark.

Purchase Date
Warranty Period| Two (2) Years
Place of Purchase

• Additional costs for spare parts and/or shipping costs may apply during warranty inspections.
• This warranty does not apply in cases of abuse, mishandling, failure to comply with product usage standards, or unauthorized repair.
• The Limited Warranty does not include or cover the air cleaner’s filters.
• for more information visit https://winixamerica.com/terms-and-conditions/

UNIT SPECIFICATIONS

Model Name| D480 D360
---|---
Power Voltage| AC 120 V / 60 Hz
Power Rate| 90 W| 65 W
Verified Room Size| 480 sq. ft.| 360 sq. ft.
Product Dimensions| 17.2 in(W) x 11 in(D) x 24.2 in(H)| 15 in(W) x 10.4 in(D) x 21 in(H)
Product Weight| 16.2 lbs| 13.0 lbs
Replacement Filter| _      Filter D4 / SKU: 1712-0100-02| Filter D3 / SKU: 1712-0101-02

The exterior, design, and product specifications may be changed without prior notice to improve product performance.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic
Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:
• This device may not cause interference.
• This device must accept any interference, including interference that may cause undesired operation of the device.

The energy efficiency of this ENERGY STAR certified model is measured based on a ratio between the model’s CADR for smoke and the electrical energy it consumes, or CADR/Watt.

Contact Winix for product-related inquiries and customer service

• Dedicated Call Center: 877-699-4649
• Website: www.winixamerica.com

To expedite service, please specify the model name and number, the nature of the problem, your contact information, and your address.
2610-0236-01 Rev.0

References

• Winix Air Purifiers - Healthy Home Appliances - Improve Your Indoor Air Quality
• Terms and Conditions - Warranty, Returns, Exchanges - Winix America Inc

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