reolink Go PT Digital Outdoor Security Camera User Guide

June 6, 2024
reolink

reolink Go PT Digital Outdoor Security Camera User Guide

reolink Go PT Digital Outdoor Security Camera User
Guide

What’s in the Box

Reolink Go PT ×1
Antenna x1
Camera Bracket ×1
Micro USB Cable ×1
Quick Start Guide ×1
Surveillance Sign ×1
Mounting Hole Template ×1
Reset Needle/Screws (in pack) ×1

Camera Introduction

reolink Go PT Digital Outdoor Security Camera - Camera
Introduction

Insert the SIM Card and SD Card

reolink Go PT Digital Outdoor Security Camera - Insert the SIM Card and SD
Card

  1. Rotate the camera lens, and remove the rubber cover.

  2. Insert the SIM card.
    ♦The SIM card slot is above the SD card slot. When inserting it in, please note that gold contacts on the SIM card shall face down, and the trimmed corner shall be inside the camera.
    ♦The SD card slot is below the SIM card slot. When inserting it in, please note that gold contacts on the SD card shall face up.

  3. With these done, please press the rubber cover firmly for better waterproof performance.

♦ Tips on How to Choose the Right SIM Card

Required size of a nano SIM card:

  • The SIM card shall support WCDMA and FDD LTE.
  • Some SIM cards have a PIN code. Please use your smartphone to disable the PIN first.
  • Activate the card on your smartphone or with your network carrier before inserting it into the camera.
  • If the SIM card is not purchased from the supported carrier, you may need to manually import the APN settings. Please find instructions at https://support.reolink.com or contact Reolink support.

NOTICE : Please make sure the SIM card can work for your smartphone.

Register on Network (Camera Initial Setup)

reolink Go PT Digital Outdoor Security Camera - Register on Network \(Camera
Initial Setup\)

reolink Go PT Digital Outdoor Security Camera - Register on Network \(Camera
Initial Setup\) 2

NOTICE : You may also run into the following situations:

reolink Go PT Digital Outdoor Security Camera - You may also run into the
following situations

Set up Camera on Reolink App (For Smartphone)

Download and install the Reolink App on App Store (for iOS) and Google Play (for Android).

app store icon

play store icon

  1. Please click the “ ” button on the top right corner to add the camera.
  2. Scan the QR code at the bottom of the camera and follow the steps to complete the setup.
  3. After creating a password for your camera, please follow the steps to sync the time. Then, you can start the live view or go to “Device Settings”.

reolink Go PT Digital Outdoor Security Camera - Set up Camera on Reolink App
\(For Smartphone\)

Notes on Camera Installation

In order to maximize the waterproof performance and the PIR motion sensor’s efficiency, you’d better install Reolink Go PT upside down only when mounting it up outdoors.

Find the Best Spot for the Camera

reolink Go PT Digital Outdoor Security Camera - Find the Best Spot for the
Camera

Please install the camera 2-3 meters (7-10 ft) above the ground. The detection range of the motion sensor would be maximized at such a
height.

For effective motion detection, please install the camera angularly and the angle between the PIR sensor and the detected object must be larger than 10°.

NOTICE : Due to the limitation of PIR sensor detection, if a moving object approaches the PIR sensor vertically (the direction of the orange arrow in the image), the camera may fail to detect motion.

♦ PIR Sensor Detecting Distance

The PIR detection range can be customized to meet your specific needs. You can refer to the following table to set it up in Reolink App.

reolink Go PT Digital Outdoor Security Camera - PIR Sensor Detecting
Distance

NOTICE : The path to adjust the PIR sensitivity on Reolink App: Device Settings-> PIR Settings-> Sensitivity

Important Notes on Reducing False Alarms

To reduce false alarms, please note that:

  • Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
  • Do not place the camera too close to a place with heavy traffic. Based on our numerous tests, the recommended distance between the camera and the vehicle is 16 meters (52ft).
  • Do not place the camera near any outlets, including air conditioner vents, humidifier outlets, heat transfer vents of projectors, etc.
  • Do not install the camera at places with strong wind.
  • Do not face the camera towards any mirror.
  • Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones to avoid wireless interference.

Charge the Battery

reolink Go PT Digital Outdoor Security Camera - Charge the
Battery

NOTICE:

  • The battery is a built-in one. Please do not remove it from the camera.
  • Please note that the solar panel is NOT included in the package. You can buy one on Reolink’s official online store.

Important Notes on Rechargeable Battery Usage

Reolink Go PT is not designed for 24/7 full capacity running or around-the- clock live streaming. It’s designed to record motion events and remotely view live streaming only when you need it.Learn useful tips on how to extend the battery life in this post:
https://support.reolink.com/hc/en-us/articles/360006991893

Install the Security Mount

reolink Go PT Digital Outdoor Security Camera - Install the Security
Mount

Attach the Camera to a Tree

reolink Go PT Digital Outdoor Security Camera - Attach the Camera to a
Tree

reolink Go PT Digital Outdoor Security Camera - Attach the Camera to a Tree
2

Troubleshooting

♦ Camera is not turning on

If your camera is not turning on, please apply the following solutions:

  • Make sure you’ve turned the power button on.
  • Charge the battery with a DC 5V/2A power adapter. When the green light is on, the battery is fully charged.
  • If it still doesn’t work, please contact Reolink Support https://support.reolink.com.

PIR sensor fails to trigger alarm

  • If the PIR sensor fails to trigger any kind of alarm within the covered area, please apply the following solutions:

  • Tap on Reolink App and go to Device Settings
    -> PIR Settings. Check if the Time Schedule, Sensitivity and Action settings are enabled and set properly.

  • Adjust the camera angle so as to improve its motion detection performance.

  • Reset the camera and see if it works.

  • If it still doesn’t work, please contact Reolink Support https://support.reolink.com.

  • Failed to reset the camera

Please strictly follow the steps below in order to reset the camera successfully:

  • If the camera has already powered on for a long time, please use the reset needle to press the reset button for about 3 seconds. After
    hearing a ding-dong sound, release the reset button.

  • If the camera just starts up, please wait for about 20 seconds. After you see a flashing blue or red LED, use the reset needle to press
    the reset button.

  • If it still doesn’t work, please contact Reolink Support https://support.reolink.com.

Specifications

Video

Video resolution:1080p HD at 15 frames/sec
Field of View: 105° diagonal
Night Vision: Up to 10 m (33 ft)

PIR Detection & Alerts

PIR Detecting Distance: Adjustable up to 10m (33ft)
PIR Detection Angle: 90° horizontal

Audio Alert: Customized voice-recordable alerts
Other Alerts: Instant email alerts and push notifications

General

Operating Temperature: -10° to 55° C (14° to 131° F)
Weather resistance: IP65 certified
weatherproof
Size: 75×113 mm
Weight: 485 g (17.1 oz)

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance-notice/.

Simplified EU Declaration of Conformity

Reolink Communications declares that this device is in compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU.

Correct Disposal of this product

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse
of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environment safe recycling.

Limited warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more:  https://reolink.com/warranty-and-return/.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

End User License Agreement

By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com/ eula/.

ISED Radiation Exposure Statement

This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance 20cm between the radiator & your body.

Technical Support

If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com.

SHENZHEN BAICHUAN SECURITY TECHNOLOGY CO., LTD.
2-4th Floor, Building 2, YuanLing Industrial Park, ShangWu, Shiyan Street, Bao’an District,
Shenzhen, China
https://reolink.com
https://support.reolink.com

REP BellaCocool GmbH
tolomeoeu@gmail.com
Pettenkoferstraße 18,10247,Berlin,Germany

References

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