PROFITEC Pro 500 PID Espresso Machine User Manual
- June 6, 2024
- PROFITEC
Table of Contents
PRO 500
Art.-Nr./item no:10500
Bedienungsanleitung -User Manual
INCLUDED WITH DELIVERY
1 portafilter 1 spout
1 portafilter 2 spouts
1 filter 1 cup
1 filter 2 cups
1 blind filter| 1 tamper
1 cleaning brush
1 silicon hose for water filter
1 user manual
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GENERAL ADVICE
General safety notes
|
- Make sure that the local main supply voltage corresponds to the information given on the type plate on the front panel of the espresso machine.
- The installation of the machine should be carried out by authorized specialists according to the instructions in chapter 4.
- Plug the machine into a grounded socket only and do not leave it unattended.
- Make sure the machine is disconnected from the power supply during service and when replacing parts.
- Do not roll or bend the power cord.
- If the supply cord is damaged, it must be replaced by a service agent or similarly qualified persons, in order to avoid a hazard.
- Do not use an extension cord/ do not use multiple sockets.
- Place the machine on an even and stable surface. Only use the machine on a water-resistant surface.
- Never place the machine on hot surfaces.
- Never submerge the machine in water; do not operate the machine with wet hands.
- Make sure that no liquid gets on the power plug of the machine or on the socket.
- The machine should only be used by experienced adult persons.
- The machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- Do not expose the machine to inclement weather (frost, snow, rain), and do not use it outdoors.
- Keep the packing out of reach of children
- Only use original spare parts.
- Do not operate the machine with carbonated water, but with soft, potable water.
- Do not operate the machine without water.
- Please note that the surface of the machine, in particular the brew group and the steam wand, become hot during operation and there is a risk of injury.
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If you have any further questions or if you require any further information, please contact your specialized dealer before starting up the espresso coffee machine. Our machines comply with the relevant safety regulations. Any repairs or changes of components must be carried out by an authorized specialty dealer. In the case of non-observance, the manufacturer does not assume liability and is not liable to recourse. Authorized service points outside Europe can be found in our dealer search on www.profitec- espresso.de or can be requested from us.
| Important
You should use water with a hardness of max. 4° dH in order to protect your
machine from limescale damage. When necessary, make use of a water softener in
order to reach an adequate hardness level.
Contact your specialized dealer before undertaking this measure.
An already calcified machine may only be descaled by your specialized
dealer because a partial disassembly of the boiler and the tubing will be
necessary to prevent the system from being blocked by lime residues.
A late descaling can cause substantial damage to the machine.
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Proper use
The PRO 500 has to be used for the preparation of coffee only, hot water, and
steam. The machine is not intended for commercial use. Use of the machine
other than for the above-mentioned purpose is strictly prohibited. The
manufacturer cannot be held responsible for damages due to unsuitable use of
the machine and is not liable for recourse.
| This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices, and other working environments
- farmhouses
- by clients in hotels, motels, and other residential type environments
- bed and breakfast type environments
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MACHINE DESCRIPTION
Machine parts
PRO 500
- Cup warming tray; freshwater tank underneath
- Steam dispenser
- Brew group
- Green control lamp
- ON/OFF switch
- Boiler pressure gauge
- Orange control lamp
| 8 Portafilter spout
9 Drip tray; PID display behind (see image below)
10 Portafilter
11 Pump pressure gauge
12 Brew group lever
13 Hot water dispenser
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| Caution!
The danger of injury: The following parts are hot or may become hot:
- area around the steam handle and the hot water handle
- steam and hot water tube
- portafilter
- brew group
- body (upper part and side frames)
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Technical data
3.2 Technical data|
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Voltages:| EU: 230 V| Australia: 240 V
| UK: 230 V
New Zealand: 240 V| US: 115 V
Japan: 100 V
Frequency:| EU: 50 Hz| Australia: 50 Hz
| UK: 50 Hz
New Zealand: 50 Hz| US: 60 Hz
Japan: 50/ 60 Hz
Power:| 1.400 W|
Water tank:| approx. 2.8 l|
Measurements:
w x d x h / 302 mm x 447 mm x 393 mm
Measurements
with portafilter:
w x d x h / 302 mm x 555 mm x 393 mm
Weight:
23.5 kg
PID-Temperature Control
The PID control of your Pro500 allows you to regulate the steam temperature
and thus the boiler pressure for steaming milk. The steaming temperature is
factory pre-set to 120°C (248°F). Inherent to the design of the machine, when
modifying the steaming temperature, not only the boiler pressure but also the
extraction temperature of the coffee changes.
MACHINE INSTALLATION
****| The installation is to be carried out exclusively by qualified
specialists, according to the following instructions, and in compliance with
valid laws and local regulations.
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Preparation for installation
****|
-
Place the machine on an even and stable surface.
-
Never place the machine on hot surfaces.
-
Place the machine on a water-proof surface , as the machine may at some point leak water.
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Electrical connection
|
- Make sure that the local main voltage supply corresponds to the information given on the type plate on the front panel of the espresso machine.
- Make sure that you use the correct power plug for your country.
- Plug the machine into a grounded socket only and do not leave it unattended.
- Do not roll or bend the power cord.
- Do not use an extension cord / do not use multiple sockets.
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FIRST USE
****| Prior to starting the machine, check if:
- the steam and hot water valves are closed.
- the machine is switched off. (Power switch in the lower position.)
- the power cord is disconnected.
- the drip tray is inserted accurately.
- the machine is placed on a water-resistant surface.
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Now you can start up your machine:
- Remove the cup warming tray, take out the water tank and rinse it thoroughly.
- Fill the water tank with fresh water deficient in lime, place it back into the water tank guides and close the cup warming tray.
- Insert the plug into the wall socket. Move the power switch into the upper position. The machine is now on.
- The green control lamp lights up.
- The pump will fill the boiler of the machine with fresh water.
- As soon as the boiler is filled, there will be no more pump noise; the orange control lamp is now on. As soon as the freshwater sinks down to a certain level in the water tank, the machine is switched off and the light of the orange control lamp switches off. In this case, refill fresh water. The machine heats up automatically.
- Because a large amount of water is required for the first filling of the boiler, the water tank has to be refilled with fresh water.
- Wait until the boiler pressure gauge indicates approx. 1.0-1.25 bar or until 120°C has been reached.
- A manual boiler ventilation is not necessary because the PRO 500 is equipped with a professional depression valve that ventilates the boiler automatically during the heating phase.
- Move the brew group lever into the upper position and dispense approx. 500 ml of water. This way, the heat exchanger will be filled with water and the circulation of the water in the thermosyphon system begins.
- Move the brew group lever into the lower position. Refill the water tank.
- The machine is now ready for use. Put the cups on the cup heater tray in order to preheat them.
| Before preparing the first coffee, please clean the machine by extracting
about 2 -3 water tank fillings from the brew group and the hot water wand.
See also chapter 6. 4 Dispensing of hot water.
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| The PRO 500 has a fuse to prevent the machine from overfilling.
It is possible that the machine does not heat up when using it for the first
time or when dispensing large quantities of water over the hot water valve. In
this case, please switch the machine off and on.
| The portafilter, drip tray, and water tank are not suitable for the
dishwasher.
USE OF THE MACHINE
Preparation of the machine
The switched off the machine is to be placed into operation as follows:
- Fill water into the water tank if necessary.
- Turn the machine on (power switch in upper position).
- Wait until the pressure gauge indicates approx. 1.0-1.25 bar or until the preset temperature on the PID is reached.
- Depending on the ambient temperature, the heat-up phase is approx. 15 minutes.
- The machine is now ready for use.
- Insert the portafilter and move the brew group lever into the upper position. Release some hot water. This way the portafilter will be completely heated.
| It is recommended to leave the portafilter in the brew group, keeping it
warm for optimum coffee dispensing temperature.
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PID-display functions
The following explains the different programming options of PID control.
Programming the temperature
The PID control allows you to program the steam temperature and thus the
pressure inside the boiler for steaming milk and to modify the extraction
temperature of the coffee from the brew group.
Technically, it is possible to set the boiler temperature on the PID between 120 and 127°C (between 176°F and 261°F).
We recommend a temperature setting on the PID of 124°C at about 1.25 bar, which corresponds to an outlet temperature of about 94°C (121°F). If the temperature is set lower, there will not be enough pressure to foam milk
| Please note that after modifying the steam temperature via the display it
may take a while until the brew group temperature has been reached.
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To adjust the temperature please follow the instructions below:
1. Switch the machine on. The temperature of the boiler is of no importance
in programming. The heater is inactive during programming.|
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2. Press + and at the same time display.|
3. Press + the temperature value. The nominal temperature value is
displayed.|
4. Quickly press to decrease + to increase the nominal temperature value.| |
5. Please wait a short while after having set the nominal temperature value;|
6. Press in order to leave the programming mode.|
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Programming the Temperature Mode “o”
You can also set whether the temperature value should is displayed in °C or
°F.
To adjust this setting, proceed as follows:
1. Press + and|
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2. Press the button twice. After t1, “o” appears on the display. Press + to
enter the menu.|
3. Now you can choose between C for Celsius and F for Fahrenheit by
pressing.| 
4. Wait a short time and you will exit the menu automatically.|
Programming the ECO mode
The ECO mode gives you the opportunity to set an automatic switch off after a
preset time. The factory setting is 90 min. The Eco mode activates a
countdown after the last brewing operation, which will be running in the
background and switches the machine off after 90 minutes. To reactivate the
machine, move the brew lever into the upper position and the Machine will heat
up again. You can also switch the main switch Off and On again.
To program the ECO Mode, proceed as follows:
1. Switch on the machine.|
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2. Press + and — at the same time and 11″ will appear on the display|
3. Press the — button until you reach “Eco”. Press + to enter the Eco menu.|
4. Now you can carry out the programming in steps of 30 min by pressing +
and. In order to leave the programming mode, wait a short time and the menu
will be left automatically.|
5. After a short period the setting will be adapted and saved.|
Turn off PID display feature
There is the option to turn the PID display off: Press the + button until the
display turns off. A dot will appear on the display, which indicates that the
machine is still turned on. The display will be turned on again by pressing
the + button once more.
Preparing coffee
Use the portafilter with 1 spout and the corresponding filter (1 cup) for the
preparation of 1 cup. Use the portafilter with 2 spouts and the big filter (2
cups) for the preparation of 2 cups. Make sure that the filter is firmly
locked into the portafilter. Fill the finely ground coffee into the filter.
Fill the ground coffee with the respective grind for espresso into the filter.
(The marking inside the filter basket can help you find the right amount of
coffee.) Compress the ground coffee with the tamper. A tamping pressure of
approx. 20 kg is recommended. Thus the ground coffee is evenly compacted.
Clamp the portafilter firmly into the brew group. Place the cup under the
spout of the portafilter (for the preparation of 2 cups, put 1 cup under each
spout). Now move the brew lever into the upper position to start the brewing
process. The timer on the PIDdisplay indicates the brewing time in seconds. In
general, the brewing time should be around 20 to 25 seconds. The volume for a
single espresso is circa 20 to 30 ml. Place the brew lever back into the
original position once the desired volume is reached. The remaining
pressure/water will be discharged into the drip tray by the lower part of the
brew group cylinder. The pump pressure is a beread on the pump pressure
gauge. After the brewing process, the gauge will still indicate a certain
amount of pressure. Only when preparing another cup of a coffee buildup of
pressure is visible again.
|
Caution!
If the group lever is not moved into the lower position properly, hot water
and grounds will squirt out of the brew group when taking out the portafilter.
This may cause injury.
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|
Only freshly ground coffee allows for an optimal coffee result. Therefore,
use a professional coffee grinder. In our assortment, you will find several
professional and compact coffee grinders.
We recommend using a stainless steel tamper with a diameter of 58 mm for
optimum tamping.
Dispensing of hot water
- Place an adequate water container (with a heat-insulated handle) under the hot water dispenser. After having moved the power switch into the lower position, you can dispense water (e. g. for tea) by opening the hot water lever.
- After dispensing water refill the water tank if necessary and switch the machine on again. The boiler will be filled with fresh water automatically.
| When the machine is switched off, more hot water can be dispensed.
However, one does not necessarily have to switch off the machine for
dispensing hot water.
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| Caution!
Place the nozzle of the dispenser into the water container in order to
avoid injuries due to hot water spraying.
Dispensing of steam
The PRO 500 makes it possible to generate large amounts of steam in order to
heat or froth beverages, e. g. milk or punch. It is a professional and compact
espresso coffee machine with an enormous steam volume. Therefore, within a few
seconds, you can prepare milk froth. Please pay attention to the instructions
below. Do not bring the milk to a boil, otherwise, it is not possible to get
the milk to froth.
- Important: In order to get the best result when frothing milk, open the steam lever for approx. 5 seconds to release condensation water in the pipe.
- Immerse the steam nozzle (at the end of the steam dispenser) into the liquid.
- Re-open the steam handle.
- Heat and/or froth the liquid.
- After frothing or heating, release the steam into the drip tray to keep the holes of the steam nozzle clean.
| Risk of injury
Always keep the steam nozzle underneath the surface of the liquid while
heating or frothing in order to avoid spraying.
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| Important
Clean the steam nozzle and the steam dispenser after every application with
a non-abrasive, damp cloth; this removes possible liquid residues.
Risk of injury
Avoid skin contact with the steam dispenser while cleaning!
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General cleaning
Daily cleaning:
Portafilters, filters, water tank, drip tray, drip plate of the drip tray, and
tamper require daily cleaning with warm water and/or with a food-safe
detergent.
| The portafilter, drip tray, drip plate, and water tank are not suitable for
the dishwasher.
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Clean the shower screen and the group gasket in the lower part of the group
and remove visible dirt without disassembling the parts.
Cleaning as necessary:
Clean the steam and hot water valve after every use. Clean the body when the
machine is switched off and cold. Depending on usage, please refresh the steam
boiler water every 1 2 weeks by hot water dispense.
| Use a soft and damp cloth for cleaning. Never use abrasive or chloric
detergents!
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Empty the water drip tray regularly and do not wait until it is full.
Brew group cleaning
A brew group cleaner in tablet form is available at your specialized dealer.
With this detergent, you can clean and degrease the group very easily. The
cleaning is carried out by using the blind filter included with delivery. The
group cleaning with the Profitec cleaning tablets can be carried out every
week Follow the instructions as noted below:
- Heat up the machine(boiler pressure 1.0 – 1.25 bar or preset temperature on the PID).
- Place the blind filter into the portafilter.
- Put a tablet or the powder into the portafilter.
- Clamp the portafilter into the brew group.
- Operate the group lever for approx.. 20 seconds. The blind filter will fill with water.
- Let the detergent react, moving the group lever into the middle position, approx. 45°. (Do not move it into the lower position.)
- Move the lever into the lower position after approx. 1/2 minute. This way, the fats, and oils can be discharged by the infusion cylinder.
- Repeat points 5-7 up to 10 times until only clear water is discharged by the infusion cylinder.
- Rinse the portafilter and the blind filter with fresh water. Then replace the blind filter with the filter for coffee.
- Operate the group lever for approx. 20-30 seconds. Then move it back into the lower position.
- Rinse the portafilter again and repeat point 10. The brew group is then ready for use again.
- Exchange the blind filter for the coffee filter.
|
If you clean the brew group too often with cleaner, it may start squeaking. Don´t clean it too often with cleaner, you will degrease all the moving parts and they will wear out quickly. It´s better if you clean the brew group from time to time without cleaner.
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| Caution!
Beware of hot sprayings while cleaning the brew group.
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Maintenance
| Caution!
Make sure that the machine is disconnected from the mains during
maintenance and when replacing individual parts.
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(If you have any questions, please contact your specialized dealer.)
Replacing the group gasket and the shower screen:
Switch off the machine (power switch in lower position) and disconnect the
power cord. Let the machine cool down to room temperature.
Follow the steps as indicated below:
The machine can be used again, as described in chapter 6 of the instruction manual.
The steam nozzle is blocked
Clean the holes of the steam nozzle carefully with a needle or paper clip. For
this purpose, the steam nozzle may be unscrewed as well. Replace the steam
nozzle.
TRANSPORT AND WAREHOUSING
Packing
The PRO 500 is delivered in a special carton and protected by a plastic cover
and foam.
| Caution!
Keep packing out of reach of children! Important
Keep packing and packing material for possible transport! Do not throw it
away!
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Transport
****|
- Transport the machine only upright, if possible on a pallet.
- Do not tilt or turn the machine over.
- Do not stack more than three units on top of each other.
- Do not place other heavy items on the packing.
- Do not expose the machine to frost.
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Warehousing
****|
- Keep the machine packed in a dry place.
- Do not stack more than three units on top of each other.
- Do not place other heavy items on the packing.
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DISPOSAL
WEEE Reg.-Nr.: DE 97592029
This product complies with EU Directive 2012/19/EU and is registered according to WEEE (Waste Electrical and Electronic Equipment).
CE CONFORMITY
Conformity
The product complies with the following EU Directives:
- Low Voltage Directive: 2014/35/EU
- Directive for electromagnetic compatibility (EMC): 2014/30/EU
- Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment (ROHS): 2011/65/EU
- Pressure Equipment Directive: (PED): 2014/68/EU
- Directive 2012/19/EU regarding waste electrical and electronic equipment (WEEE Reg.-Nr.: DE97592029)
Furthermore, the following regulations were followed:
- Regulation on the Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH): 1907/2006/ EU.
- Regulation (EC) No 1935/2004 regarding materials and objects intended to come into contact with food
- Regulation (EU) No 10/2011 on plastic materials and objects intended for the purpose of coming in contact with food
- Regulation (EC) No 2023/2006 on good manufacturing practice for materials and articles intended to come into contact with food
For compliance, the following harmonized standards have been applied:
- EN 60335-1:2012 + AC:2014 + A11:2014 + A13:2017 + A1:2019 + A2:2019 + A14:2019
- EN 60335-2-15:2016 + A11:2018
- EN 55014-1:2017
- EN 55014-2:2015
Note: In the event of any changes being made to the devices mentioned above without our express permission, this declaration of conformity will become invalid.
| Problem | Possible cause | Troubleshooting |
|---|---|---|
| Little or no crema on top of the coffee | The grind is not fine enough | Use a |
finer grind setting. Tamp the ground coffee more firmly.
The coffee is too old.| Use fresh coffee
There is too much chlorine in the water.| Use a chlorine filter.
The amount of ground coffee is not enough.| Use the right coffee amount:
Approx. 7 g 9 g of coffee for each cup.
The shower screen is dirty.| Clean the brew group.
Sparse coffee dispensing, only drop by drop| The grind is too
fine.| Increase the grind setting. Tamp the ground coffee only slightly.
There is too much ground coffee.| Use approx. 7 g 9 g of coffee for every
cup.
The machine is switched on, but the machine does not work.| The orange control
lamp is switched off: there is not enough water in the water tank.| ****
Refill water.
Water was refiled, the orange control lamp is switched off.|
Switch on/off the machine. Make sure that the floater in the water tank is in
the correct position. (The side of the floater with the magnet point should
face towards the inside of the machine. The floater itself should be inserted
with the magnet point on the upper part of the floater side.) 
The water tank is not fixed properly.| Fix the water tank properly.
The machine does not heat anymore, the temperature falls off.| Is it possible
you did not exit the programming menu on the display?| Press in order to leave
the programming mode.
| The grind is not fine enough.| Reduce the grind setting.
The coffee is old.| Use fresh coffee.
The amount of ground coffee is not enough.| Use approx. 7 g of coffee for each
cup.
The shower screen is dirty.| Clean the shower screen.
Coffee is too cold.| The set temperature is too low.| Increase the temperature
via the PID display (see chapter 6.2)
Coffee is too cold, also after I modified the set temperature via
the display.
| The machine is possibly calcified.| Please have the machine decalcified by
your specialized dealer.
Foam instead of crema| The coffee beans are improper| Use another coffee bean.
The setting of the coffee grinder is not suited for the coffee beans in use|
Adjust the coffee grinder (When changing the coffee beans, changing the grind
may also be necessary.)
Problem| Possible cause| Troubleshooting
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Coffee is dripping from the portafilter/ brew group| Portafilter has not been
inserted properly.| Insert the portafilter properly.
The Group gasket is damaged.| Exchange group gasket and shower screen.
Coffee residues block group gasket and shower screen.| Clean the brew group
(group gasket and shower screen) carefully with a cloth.
If the machine will not be for a long period of time, it is recommended to.. clean the brew group (see instructions on page 18). Afterward, please do not clamp the portafilter back into the brew group. .. empty the boiler. Switch the machine off and open the hot water handle. Due to the boiler pressure, the boiler water is now discharged by the hot water dispenser. Close the hot water handle. To restart the machine, see chapter “First use.” If no tea water is used, please renew the water every 1-2 weeks.
How to froth milk
How to froth milk
- If possible, use cold and fresh milk with a fat content of approx. 1.5 % or 3 %. Even homogenized milk is suitable if you prefer.
- Use a frothing container (made of metal) with a minimum volume of 0.5 liters. The size of the container should not be too wide. A narrow and high container is more suitable.
- Open the steam valve for approx. 5 seconds to release the condensation water and to create the dry steam.
- Fill 1/3 of the container with milk and place it under the steam nozzle. The nozzle should be immersed in the middle of the frothing container, just below the surface.
- Slowly open the steam handle. Steam pervades the milk.
- Keep the frothing container still.
- After a few seconds, you will notice a slight suction in the frothing container. Proper frothing begins. Move the frothing container downwards as the milk level increases. The steam nozzle must be kept just under the surface of the frothed milk.
- Attention: When the desired amount of milk froth is reached, immerse the entire steam nozzle in the frothing container for a short time and close the steam handle.
| Once this temperature is exceeded, the milk does not froth any further.
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- Advice: When the milk frothing is finished, just shake the frothing container a little bit in order to make the milk bubbles ascend to the surface and to get a compact milk froth.
- After frothing the milk, release steam into the drip tray to avoid blockage of the steam nozzle.
PROFITEC GmbH
IndustriestraBe 57 – 61
D-69245 Bammental/Heidelberg
Deutschland/Germany
Tel.: +49 (0) 6223 9205-0
Fax: +49 (0) 6223 9205-50
E-Mail: [email protected]
Internet: www.profitec-espresso.com