Napoleon Prestige & Prestige Pro Propane Gas Grill PRO665-3 User Guide

This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo, or any other enclosed area.

PRO665-3

APPLY SERIAL NUMBER LABEL FROM CARTON 

Serial No.
XXXXXX000000
MODEL NO.

DANGER
IF YOU SMELL GAS:

• Shut off gas to the appliance.
• Extinguish any open flame.
• Open lid.
• If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

WARNING
Do not try to light this appliance without reading the “LIGHTING” instructions section of this manual.
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. An L.P. cylinder not connected for use must not be stored in the vicinity of this or any other appliance. If the information in these instructions is not followed exactly, a fire or explosion may result, causing property damage, personal injury, or death.
Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.

Notice to Installer: Leave these instructions with the grill owner for future reference.

Wolf Steel Ltd.
214 Bayview Drive,
Barrie, Ontario, CANADA L4N 4Y8
grills@napoleon.com

NAPOLEON LIMITED LIFETIME WARRANTY

FOR PRESTIGE ®, PRESTIGE PRO ™, AND BUILT-IN SERIES MODELS

Napoleon products are designed with superior components and materials and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fi red at a quality test station. This grill has been thoroughly inspected by a qualifi ed technician before packaging and shipping to ensure that you, the customer,  eceive the quality product you expect from Napoleon. Thank you for purchasing a Napoleon product. Napoleon (Wolf Steel Ltd, Barrie, ON, Canada) warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for a period of 15 years.

Hood ………………………………………………………….Lifetime
Stainless Steel Lid ………………………………………Lifetime
Porcelain Enamel Lid ……………………………….. Lifetime
Aluminum Castings ………………………………….. Lifetime
Stainless Steel Cooking Grids …………………..Lifetime
Stainless Steel Tube Burners …………………… Lifetime
Stainless Steel Sear Plates …………………………15 Years
Porcelain Enamel Cast Iron Grids ……………15 Years
Stainless Steel Infrared Rotisserie …………….15 Years
Infrared Bottom/Side Burner …………………..15 Years
All Other Parts ………………………………………… 15 Years

CONDITIONS AND LIMITATIONS:
This Limited Warranty creates a warranty period as specifi ed in the aforementioned table, for products purchased through an authorized Napoleon dealer, and entitles the original purchaser (or gift recipient in the case where a new product is given as a gift) to the specifi ed coverage in respect of any component replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a component of such product that has failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.
For greater certainty, “normal private use” of a product means that the product: has been installed (where applicable) by a licensed, authorized service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and fi recodes; has been properly cleaned and maintained according to the instructions and has not been used as a communal amenity or in a commercial application. In the case of use in communal or commercial applications (where approved), the warranty is reduced to a period of two (2) years.
Similarly, “failure” does not include damage caused by the over-fi ring, blowouts caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents,  corrosion, deterioration of painted and plated fi finishes, discoloration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of porcelain-enameled parts, or damages caused by misuse, accident, hail, grease fi res, lack of cleaning and maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers. If you live in a coastal area or have your product located near a pool or hot tub, maintenance in- includes regular washing and rinsing of the exterior surfaces as outlined in the accompanying owner’s manual, in order to prevent surface corrosion. Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. Parts replaced under this warranty are warranted only for the balance of the period specifi ed in the aforementioned table.
The replacement component is the sole responsibility of Napoleon defi ned by this warranty; in no event will Napoleon be responsible for installation, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages, or for any handling and transportation charges or export duties.
The use and/or installation of parts on your Napoleon product that is not genuine Napoleon parts will void this warranty, and any damages that result hereby are not covered by this warranty. Any conversion of a gas grill not authorized by Napoleon and performed by a Napoleon authorized service technician will void this warranty.
This warranty is provided in addition to any rights afforded to you by local laws. These and other statutory rights remain unaffected by this warranty provision. Accordingly, this warranty imposes no obligation upon Napoleon to keep parts in stock. Based on the availability of parts, Napoleon may at its discretion discharge all obligations by providing a customer a prorated credit towards a new product. Napoleon may from time to time update the design of its products. Nothing contained in this warranty shall be construed as obligating Napoleon to incorporate such design updates into previously manufactured products, nor shall such updates be construed as an admission that previous designs were defective.
Registering your Napoleon product confi RMS your warranty coverage, will expedite any warranty claims you may need to make, and provides a link between you and Napoleon in case we ever need to contact you. When making warranty claims, Napoleon representatives may request from you the bill of sale or copy, together with a serial number and a model number. Napoleon reserves the right to have its representative inspect any product or part prior to honoring any warranty claim. You must contact Napoleon Customer Service or an authorized Napoleon dealer to obtain the benefi t of the warranty coverage.

WARNING! Failure to follow these instructions could result in property damage, personal injury, or death. Read and follow all warnings and instructions in this manual prior to operating the grill.

**Safe Operating Practices

**

• This gas grill must be assembled exactly according to the instructions in the manual. If the grill was store assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.
• Read the entire instruction manual before operating the gas grill.
• This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo, or any other enclosed area.
• This gas grill must not be installed in or on recreational vehicles and/or boats.
• Do not locate a unit in windy settings. High winds adversely affect the cooking performance of the gas grill.
• Under no circumstances should this gas grill be modified.
• Do not operate the unit under overhead combustible construction.
• Maintain proper clearance to combustibles 27” to the rear of the unit, 7” to sides. Additional clearance of 32” is recommended near vinyl siding or panes of glass.
• Gas must be turned off at the propane cylinder or at the natural gas supply valve when the gas grill is not in use.
• Do not attempt to use a cylinder that is not equipped with a QCC1 type connection.
• When the propane cylinder is connected to the appliance, the gas grill and cylinder must be stored outdoors in a well-ventilated space.
• When the gas grill is to be stored indoors, the connection between the propane cylinder and the gas grill must be disconnected and the cylinder removed and stored outdoors in a well-ventilated space out of reach of children. Disconnected cylinders must not be stored in a building, garage, or any other enclosed area. Natural gas units must be disconnected from the supply when being stored indoors.
• Inspect the fuel supply hose before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced prior to using the gas grill with a replacement pressure regulator and hose assembly specified by the grill manufacturer.
• Do not route the hose underneath the drip pan – proper hose clearance to the bottom of the unit must be maintained.
• The hose must not run behind the front leg. It must run around the front side of the leg (if applicable).
• Leak test the unit before initial use, annually, and whenever any gas components are replaced.
• Follow lighting instructions carefully when operating the grill.
• Burner controls must be off when turning the supply cylinder valve on.
• The lid is to be closed during the gas grill preheating period on all models except the BISZ300NFT/PFT and the built-in side burner BISB245.
• The BISZ300NFT/PFT and the built-in side burner BISB245 are supplied with a flat cover for storage and protection from the elements. Never place this cover on the grill while hot or operating. Allow the grill to cool completely before covering.
• Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.
• Do not leave the grill unattended when operating.
• Do not light burners with the lid closed.
• Do not operate rear burner with main burners operating.
• Do not move the grill when hot or operating.
• Do not use a condiment tray to store lighters, matches, or any other combustibles.
• Keep any electrical supply cord and fuel supply hose away from any heated surfaces.
• Ensure sear plates are positioned properly according to sear plate installation instructions. The holes must be towards the front of the gas grill (if applicable).
• Clean grease tray and sear plates regularly to avoid build-up, which could lead to grease fires.
• Remove the warming rack before lighting the rear burner. The extreme heat will damage the warming rack.
• Inspect infrared burner venturi tube for spider webs and other obstructions periodically. Clean the tubes completely if you find any such obstructions.
• Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with the heated unit. A large temperature differential can cause chipping in the porcelain.
• Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with ceramic burners.
• Do not use a pressure washer to clean any part of the unit.

DIMENSIONS

PRO665-3 GRILL
GRILL SIZE: 665 in 2 (4324 cm)
WARMING RACK SIZE: 345 in (2185 cm)
ALL DIMENSIONS ARE APPROXIMATE

General Information

This Gas Barbecue is certified under Canadian and American National Standards, CSA 1.6-2018 and ANSI Z21.58-2018 respectively for Outdoor Gas Grills and should be installed to conform according to local codes. In absence of local codes, install to the current CAN B149.1 Natural Gas and Propane Installation Code in Canada or to the National Fuel Gas Code, ANSI Z223.1 in the United States.
If a rotisserie motor is used, it must be electrically grounded in accordance with local codes or, in absence of local codes, with the current CSA C22.1 Canadian Electrical Code in Canada or the National Electrical Code, ANSI/NFPA 70 in the United States.
WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and chemicals including di-n-butyl phthalate, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Propane Cylinder Specifications

WARNING! If these instructions are not followed exactly, a fire causing death or serious injury may occur.
WARNING! Do not store a spare propane cylinder on the shelf beneath the barbecue.

If the gas grill is being supplied with propane from a portable cylinder, a regulator specified by the manufacturer must be used. The regulator must supply a pressure of 11 inches water
column (0.39 PSI) to the gas grill and have a QCC1 type fitting. Cylinders to be used with this unit must be supplied with a QCC1 cylinder valve. A QCC1 cylinder has a positive seating
connection, which will not allow gas flow until a positive seal has been achieved. It is also equipped with an excess flow device. In order to attain full flow to the grill, the valves must be in the off position when the cylinder valve is turned on.
A dented or rusty cylinder may be hazardous and should be checked by your propane supplier. Never use a cylinder with a damaged valve. Use only a propane supply cylinder constructed and marked in accordance with the specifications for LP-gas cylinders of the National Standard of Canada, CAN/CSA-b339, Cylinders, Spheres and Tubes for Transportation of Dangerous Goods; and Commission, as applicable or the Specifications for LP-Gas Cylinders of the U.S. Department of Transportation (D.O.T.). Cart models
have been designed for use with a 20 lb (9.1 kg) size propane cylinder only (not supplied).
The propane cylinder must be provided with a cylinder connection device compatible with the connection for outdoor cooking appliances. The propane cylinder must be provided with a shut-off valve terminating in a propane cylinder valve type QCC1, and a safety relief device having direct communication with the vapor space of the cylinder. The cylinder supply system
must be arranged for vapor withdrawal and the cylinder shall include a collar to protect the cylinder valve. The cylinder shall incorporate a listed OPD (overfill protection device). Do not
store a spare LP-gas cylinder under or near this appliance. Never fill the cylinder beyond 80 percent full. If the preceding information is not followed exactly, a fire causing death or serious injury may occur.

Gas Hook-Up Instructions
WARNING! A fire will result if the gas supply hose makes contact with the underside of the grill or drip pan.
Propane Cylinder Installation: Cylinder Connection: Ensure the gas regulator hose is kink-free. Remove the cap or plug from the cylinder fuel valve. Insert the black QCC1 regulator nipple onto the QCC1 fuel valve.

Hand tightens clockwise. Do not use tools. Leak test all joints prior to using the grill. A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced. If this grill is to be connected directly to a house propane gas supply line, follow the instructions for the natural gas hook-up. Ensure that the supply pressure is 11 inches water column.

Natural Gas Hook-Up : These connections must be made by a licensed gas fitter. This natural gas grill is supplied with a gas supply hose (complete with a quick disconnect) designed for natural gas and certified for outdoor use. The gas grill is designed to operate at an inlet pressure of 7 inches water column. Piping and valves upstream of the quick disconnect are not supplied. The installation must comply with CAN B149.1 Natural Gas and Propane installation code in Canada, or to the National Fuel Gas Code, ANSI Z223.1 in the United States. The gas supply pipe must be sufficiently sized to supply the BTU/h specified on the rating plate, based on the length of the piping run.
The quick disconnect must not be installed in an upward direction and a readily accessible manual shut-off valve must be installed upstream of, and as close to, the quick disconnect as is feasible. The flared end of the hose must be connected to the fitting on the end of the manifold tube or flex tube (if applicable) as illustrated in the Natural Gas Hose Attachment diagram. Tighten using two wrenches. (Do not use thread sealer/pipe dope.) Leak test all joints prior to using the gas grill.

WARNING!

• The installation must be performed by a licensed gas fitter, and all connections must be leak tested before operating the grill.
• Do not route the hose underneath the drip pan.
• Do not route hose between bottom shelf space and back panel.
• Do not route the hose over the top of the rear panel.
• Ensure all hose connections are tightened using two wrenches. Do not use Teflon tape or pipe dope on any hose connection.
• Ensure the hose does not contact any high-temperature surfaces or it may melt and leak causing a fire.
• Leak test all the connections using a soap and water solution as per the leak testing instructions found in the manual.
• The outdoor cooking gas appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 0.5 psi (3.5 kPa).
• The outdoor cooking gas appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

Electrical Precautions

WARNING! Failure to follow these instructions could result in property damage, personal injury, or death.

• To protect against electric shock, do not immerse the cord or plugs in water or other liquid.
• Unplug from the outlet when not in use and before cleaning. Allow cooling before putting on or taking off parts.
• Do not operate any outdoor cooking gas appliance with a damaged cord, plug, or after the appliance malfunctions or has been damaged in any manner. Contact the manufacturer for repair
• Do not let the cord hang over the edge of a table or touch hot surfaces.
• Do not use an outdoor cooking gas appliance for purposes other than intended.
• When connecting, first connect the plug to the outdoor cooking gas appliance then plug the appliance into the outlet.
• Use only a Ground Fault Interrupter (GFI) protected circuit with this outdoor cooking gas appliance.
• Never remove the grounding plug or use it with an adapter of 2 prongs.
• Use only extension cords with a 3 prong grounding plug, rated for the power of the equipment, and approved for outdoor use with a W-A marking.
  

Leak Testing Instructions

WARNING! A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.
WARNING! Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious bodily injury, or death.
Leak testing: This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Turn all burner controls to the off position. Turn the gas supply valve on.
Brush a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds, and valves.
Bubbles will indicate a gas leak. Either tighten the loose joint or have the part replaced with one recommended by the Napoleon Customer Solutions department and have the grill inspected by a certified gas installer.
If the leak cannot be stopped, immediately shut off the gas supply, disconnect it, and have the grill inspected by a certified gas installer or dealer. Do not use the grill until the leak has been corrected.

Lighting Instructions

Off Position
WARNING! Open lid
WARNING! Ensure all burner controls are in the off position. Slowly turn on the gas supply valve.

Main Burner Lighting| Smoker Burner Lighting| Rear Burner Lighting
(if equipped)| Side Burner Lighting
(if equipped)
---|---|---|---
1. Open grill lid.| 1. Open grill lid.| 1. Open grill lid.| 1. Open burner cover.
2. Push and turn any main burner knob to the high position. If the pilot lights,
continue to push down on the control knob until the burner lights and then release.| 2. Push and turn the smoker burner control knob to the high position.| 2. Remove the warming rack.| 2. Push and turn the side burner control knob to the high position.
3. If the pilot does not ignite, then immediately turn the control knob back to the ‘off position and repeat step 2 several times.| 3. Push and hold the electronic igniter button until the burner lights or lights with a match.| 3. Push and turn the rear burner control to the high position.| 3. Push and hold the electronic igniter button until the burner lights or lights with a match.
4. If the pilot and burner will not ignite within 5 seconds, turn the control knob to the ‘off position and wait 5 minutes for any excess gas to dissipate. Either repeat steps 2 and 3 or light with a match.| 4. If the burner will not ignite within 5 seconds, turn the control knob to the ‘off position and wait 5 minutes for any excess gas to dissipate. Repeat step 2.| 4. Push and hold the electronic igniter button until burner lights or light
by match.| 4. If the burner will not ignite within 5 seconds, turn the control knob to the ‘off’
position and wait 5 minutes for any excess gas to dissipate. Repeat step 2.
5.  If lighting the unit with a match, clip the match into the supplied lightning rod. Hold the lit match down through the grill and sear plate while turning the rrespondingburner valve to high.| | 5. If the burner will not ignite within 5 seconds, turn the control knob to the ‘off position and wait 5 minutes for any excess gas to dissipate. Repeat step 3.|

WARNING! The propane cylinder is equipped with an excess flow device. Unless all burners are turned off prior to turning the cylinder on, only small flames and low heat will be achievable.
WARNING! Do not use the rear burner while operating the main burner.

Cooking Instructions

Initial Lighting : When lit for the first time, the gas grill emits a slight odor. This is a normal temporary condition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and does not occur again. Simply run the main burners on high for approximately one-half hour. Do not locate this gas grill in windy settings. High winds adversely affect the cooking performance of the gas grill. In extreme circumstances when consistent high winds come from directly behind the unit, heat can vent underneath the control panel. This may cause the control panel to become extremely hot to touch and the knobs to deform.
Napoleon includes a wind deflector with your unit. It will help prevent the possibility of improper heat build-up. (Refer to your Quick Assembly Guide for installation instructions).
NOTE! Napoleon is not responsible for: firing, blowouts caused by environmental conditions such as strong winds, or inadequate ventilation.
Main Burner Use : When searing foods, we recommend preheating the grill by operating all main burners in the high position with the lid closed for approximately 10 minutes. Food cooked for short periods of time (fish, vegetables) can be grilled with the lid open. Cooking with the lid closed will ensure higher, more even temperatures that can reduce cooking time and cook meat more evenly. Food that has a cooking time longer than 30 minutes, such as roasts, can be cooked indirectly (with the burner lit opposite to the food placement). When cooking very lean meats, such as chicken breasts or lean pork, the grids can be oiled before pre-heating to reduce sticking. Cooking meat with a high degree of fat content can create flare-ups. Either trim the fat or reduce temperatures to inhibit this. Should a flare-up occur, move food away from the flames and reduce the heat. Leave the lid open. Learn more grilling techniques and delicious recipes by acquiring Napoleon’s cookbooks.
Direct Cooking: Place food to be cooked on the grill directly over the heat. This method is generally used for searing or for foods that do not require prolonged cooking times such as hamburgers, steaks, chicken pieces, or vegetables. The food is first seared to trap in the juices and flavor, and then the temperature is lowered to finish cooking the food to your preference.
Indirect Cooking: With one or more burners operating, place food to be cooked on the grill over a burner that is not operating. The heat circulates around the food, cooking slowly and evenly. Cooking with this method is much the same as cooking in your oven and is generally used for larger cuts of meats such as roasts, chickens, or turkeys, but can also be used for cooking foods that are prone to flare-ups or for smoking foods. Lower temperatures and slower cooking times result in tender foods.
Rear Burner Use (If Equipped): Remove the warming rack prior to use, the extreme heat will damage the warming rack. Cooking grids should also be removed if they interfere with the rotisserie. The rear burner is designed to be used in conjunction with the rotisserie kit available from your dealer. See the rotisserie kit assembly instructions.
To use the counterbalance – remove the rotisserie motor from the gas grill. Place the spit with meat being cooked across the hangers inside the grill. The meat will naturally hang with the heavy side down. Tighten the counterbalance arm and weight so the arm is facing up. Slide the counterweight in or out to balance the load and tighten it in place. Re-install the motor and begin cooking. Place a metal dish underneath the meat to collect drippings for basting and naturally delicious gravy. Basting liquid may be added as required. To seal in juices, first operate the rear burner on high until brown, then reduce the heat to thoroughly cook foods. Keep the lid closed for best results. Your roasts and fowl will brown perfectly on the outside and stay moist and tender on the inside. For example, a 3-pound chicken on the rotisserie will be done in approximately 1½ hours on medium to high. Search Grill Master Recipes at https://www.napoleon.com/en/us/grills/recipes for “rotisserie”.

ATTENTION! Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly. When finished cooking disassembles rotisserie components, wash thoroughly with warm soapy water, and store indoors.
Smoker Burner: The smoker burner is designed to be used in conjunction with the smoker tray. Follow the smoker burner lighting instructions and operate the smoker burner on high for 10 minutes, reducing heat as required.
Open the smoker drawer and place a small number of wood chips into the solid portion of the smoker tray. As it is very easy to “over smoke” use small amounts on your first few attempts. To get a smoke flavor all that is required is a wisp of smoke, smoke billowing out of the unit is not desired and will often leave a sooty deposit on the food which doesn’t taste good. Soaking wood before use will slow-burning and increase smoke flavor.
Wood for smoking comes in various forms, chunks, chips, dust, and pellets, it also comes in many varieties (flavors) from apple to walnut, each transmitting a different taste. Use only wood that you know has not been treated, or better still buy from your authorized Napoleon dealer.
Infrared Side Burner Use (If Equipped) : The gas grill should be located so that the side burner is protected from the wind because the wind will adversely affect its performance. The recommended pan diameter is 10” (25 cm) to 12” (30 cm).
The side burner is equipped with a cooking grid which can be positioned at two different heights. The lower position can be used like any range top burner, for gravies, soups, etc. The higher position is for searing meats. (See instructions located on side burner lid.)

WARNING! Do not close the side burner lid while it is operating or hot.
WARNING! Do not adjust the cooking grid while hot or operating.
WARNING! Do not use a side burner to deep fry foods as cooking with oil can create a dangerous situation. situation.

1.  Follow the infrared side burner lighting instructions and operate on high for 5 minutes with the lid opened or until the ceramic burners glow red.
2. Place food on grills and cook according to times listed in the Infrared Grilling Chart.
3. Depending upon your taste, continue cooking over infrared burners on high, medium, or low, turning food frequently, or place food on the main burner area of the grill, close lid, and allow oven temperature to slowly finish cooking your food.
   CAUTION! Due to the intense heat the infrared burners provide, food left unattended over burners will burn quickly. Keep the lid open when cooking with the infrared burners.

Protection Of Your Infrared Burners : The infrared burners of your grill are designed to provide a long service life. However, there are steps you must take to prevent cracking of their ceramic surfaces, which will cause the burners to malfunction.

• Never let the water come in direct contact with your ceramic burner.
• Do not allow hard objects to impact the infrared burner.
• Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with hot ceramic burners. A large temperature differential can cause cracking of the ceramic tile.
• Keep the lid closed when the side burner is not in use.
• After cooking operates the burner on high for 5 minutes, to burn off any drippings and debris.

Damage caused by failure to follow these steps is not covered by your grill warranty.

Infrared Heat

Most people don’t realize that the heat source we are most familiar with, our sun, warms the earth using mainly infrared energy. This is a form of electromagnetic energy with a wavelength just greater than the red end of the visible light spectrum but less than a radio wave. This energy was discovered in 1800 by Sir William Herschel who dispersed sunlight into its component colors using a prism. He showed that most of the heat in the beam fell into the spectral region just beyond the red end of the spectrum, where no visible light existed. Most materials readily absorb infrared energy in a wide range of wavelengths, causing an increase in their temperature. The same phenomenon causes us to feel warmth when we are exposed to sunlight. The infrared rays from the sun travel through the vacuum of space, through the atmosphere, and penetrate our skin. This causes increased molecular activity in the skin, which creates internal friction and generates heat, allowing us to feel the warmth.
Foods cooked over infrared heat sources are heated by the same principle. Charcoal grilling is our most familiar choice for infrared cooking. The glowing briquettes emit infrared energy to the food being cooked with a very little drying effect. Any juices or oils that escape from the food drip onto the charcoal and vaporize into smoke giving the food its delicious grilled taste. The Napoleon infrared burner cooks in the same way. In each burner, 10,000 ports – each with its own tiny flame – cause the surface of the ceramic tile to glow red. This glow emits the same type of infrared heat to the food as charcoal, without its hassle or mess. Infrared burners also provide a more consistently heated area that is far easier to regulate than a charcoal fire. For instant searing, the burners can be set too high, yet they can also be turned down for slower cooking. We all know how difficult that is on a charcoal fire. Traditional gas
burners heat the food in a different way. The air surrounding the burner is heated by the combustion process and then rises to the food being cooked. This generates lower grill temperatures that are ideal for more delicate cuisine such as seafood or vegetables, whereas Napoleon’s infrared burners produce searing heat for juicier, tastier steaks, hamburgers, and other meats. For cooking times and tips refer to the Infrared Grilling Chart.

Infrared Grilling Chart

Food| Control Setting| Cooking Time|

Helpful Suggestions

---|---|---|---

Steak
1.n (2.54cm) thick

| High setting 1 min. each
side.
High setting 2 min. each side
then medium setting.
High setting 2 min. each side
then medium setting.| 4 min. -Rare
6 min.- Medium8 min. – Well done| When selecting meat for grilling, ask for marbled fat distribution. The fat acts as a natural tenderizer while cooking and keeps it moist and juicy.

Hamburger 1/2 in. (1.27cm) thick

|

High setting 2 min. each side.
High setting 2 1/2 min.
each side, High setting 3 min. each side.

| 4 min. – Rares min. – Medium 6 min. – Well done|

Preparing hamburgers to order is made easier by varying the thickness of your primes. To add an exotic taste to your meat, try adding hickory. flavored woodchips to Napoleon’s woodchip smoker.

Chicken pieces| High setting 2 min. each side.
then medium-low to low,
setting.| 20-25 min.| The joint connecting the thigh and the leg from the skinless side should be sliced 3/4 of the way through for the meat to lay flatter on the grill. This helps it to cook faster and more evenly. To add a trademark taste to your cooking. try adding mesquite. flavored woodchips to your Napoleon woodchip
smoker, optional accessory.
Pork chops| Medium| 6min. per side| Trim off the excess fat before grilling. Choose thicker chops for more tender results.
Spare ribs| High setting for 5 minutes
low to finish| 20 min. per side
turn often| Choose ribs that are lean and meaty. Grill until meat easily pulls away from the bone.
lamb chops| High setting for 5 minutes
medium to finish| 15 min. per side| Trim off the excess fat before grilling. Choose extra thick chops for more tender results.
Hot dogs| Medium- Low| 41.6 min.|

Select the larger size wieners. Slit the skin lengthwise before grilling.

Illuminati on Instructions

Moti on sensor and Knobs, Oven and Cabinet Lights

Turn the Power Switch ON located on the box inside the grill cabinet.
A red and a blue LED light will turn on. Illumina on setting NGS is in Default mode.

Brightness: Press the button to change brightness between high (100%), medium (65%), and low (35%).
This can only be changed when the knob lights are in
White or Blue Mode

Moti on Sensor

• The knob and logo lights will remain ON as long as the moon is detected within 1 meter of your grill. They will turn off after er 15 minutes of in the city.

• While the moon sensor is ON (as indicated by the blue LED), you can turn the oven and cabinet lights on and off with the switch.

• Press the  button in the box to turn the sensor OFF.

• Now all your lights are controlled with the switch.

• The oven and cabinet lights will turn off after two hours.

• If the moon sensor is OFF, the knob and logo lights will also shut off after er two hours.

Illumination modes

Default mode

• Knob light mode Blue
• Brightness on high
• Moon Sensor is ON
• Logo light is ON

Knob lights modes

• Green – color spectrum mode

Select Knob light mode by holding down the switch to toggle from blue to white to green.
Release it on the desired mode.
Go back to Default mode: by holding down the button for 2 seconds.

Select ng a color

• When you have the knobs on the Color spectrum mode the knobs will slowly cycle through the color spectrum, starting at the green.
• Quickly Press Twice to stop the spectrum at any color you choose
• Press twice again to let it continue changing colors.

Logo light ON/OFF

• The logo and knobs lights work as a set, however, you can also turn the logo light off while keeping the knobs lights on.
• Double click the button to turn the logo light OFF at any me. Double click again to turn it back on.|
• If the unit is powered OFF and ON again (main power switch), the logo light will return to its default mode.

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Cleaning Instructions

WARNING! Always wear protective gloves and safety glasses when servicing your grill.
WARNING! To avoid the possibility of burns, maintenance should be done only when the grill is cool. Avoid unprotected contact with hot surfaces. Ensure all burners are turned off. Clean grill in an area where cleaning solutions will not harm decks, lawns, or patios. Do not use oven cleaner to clean any part of this gas grill. Do not use a self-cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.
Note: Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These stains could be perceived as rust but can be easily removed or prevented. To provide stain prevention and removal, wash all stainless steel and chrome surfaces every 3-4 weeks or as often as required with fresh water and/or stainless steel cleaner.
Grids And Warming Rack: The grids and warming rack are best cleaned with a brass wire brush during the pre-heating period. Steel wool can be used for stubborn stains. It is normal that stainless grids (if equipped) will discolor permanently from regular usage due to the high temperature of the cooking surface.
Control Panel: The control panel text is printed directly on the stainless steel and with proper maintenance will remain dark and legible. To clean the panel, use only warm soapy water. Never apply abrasive cleaners on any stainless surfaces, especially the printed portion of the control panel, or the printing will gradually rub off.
Cleaning Inside The Gas Grill: Remove the cooking grids. Use a brass wire brush to clean loose debris from the casting sides and underneath the lid. Scrape the sear plates with a putty knife or scraper, and use a wire brush to remove the ash. Remove the sear plates and brush debris from the burners with the brass wire brush. Sweep all debris from inside the gas grill into the drip pan.
WARNING! Accumulated grease is a fire hazard.
Drip Pan: Clean the drip pan frequently (every 4 – 5 uses or as often as required) to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located beneath the gas grill, and accumulate in the disposable grease tray below the drip pan. To access the disposable grease tray or to clean the drip pan, slide the drip pan free of the grill. Never line the drip pan with aluminum foil, sand, or any other material as this could prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper. Replace the disposable grease tray every 2 – 4 weeks, depending on gas grill usage. For supplies, see your Napoleon Grill dealer.

Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel wool on any painted, porcelain, or stainless steel parts of your Napoleon Grill. Doing so will scratch the finish. Exterior grill surfaces should be cleaned with warm soapy water while the metal is still warm to the touch. To clean stainless surfaces, use stainless steel or a non-abrasive cleaner. Always wipe in the direction of the grain. Over time, stainless steel parts discolor when heated, usually to a golden or brown hue. This discoloration is normal and does not affect the performance of the grill. Porcelain enamel components must be handled with additional care. The baked-on enamel finish is glass-like and will chip if struck. Touch-up enamel is available from your Napoleon Grill dealer. Lights: The lens face can be cleaned with warm soapy water and a soft, clean rag. For stubborn stains, a small amount of degreaser may be used. Do not use abrasive cleaners as this may scratch or damage the lens.

Maintenance Instructions

We recommend this gas grill be thoroughly inspected and serviced annually by a qualified service person. At all times keep the gas grill area free from combustible materials, gasoline, and other flammable vapors and liquids. Do not obstruct the flow of ventilation and combustion air. Keep the cylinder enclosure ventilation openings (located on the cart sides and at the front and back of the bottom shelf) free and clear from debris.
WARNING! Always wear protective gloves and safety glasses when cleaning your grill.
WARNING! Turn off the gas at the source and disconnect the unit before servicing. To avoid the possibility of burns, maintenance should be done only when the grill is cool. A leak test must be performed annually and whenever any component of the gas train is replaced or a gas smell is present.
Combustion Air Adjustment : (This must be done by a qualified gas installer.) The air shutter is factory set and should not need adjusting under normal conditions. Under extreme field conditions, adjustments might be required. When the air shutter is adjusted correctly the flames will be dark blue, tipped with light blue, and occasionally yellow.
With too little airflow to the burner, the flames are lazy yellow and can produce soot.
With too much airflow, the flames lift erratically and can cause difficulties when lighting.
Adjusting the air shutter:

1. Remove cooking grids and sear plates and leave the lid open. You may have to open the door or remove the top drawer (if equipped) to access the air-shutter screw located at the mouth of the burner. The back cover must be removed for rear tube burner air shutter adjustment.

2. Loosen air-shutter lock screw and open or close air shutter as required. The normal opening settings are:
   Main Tube Burner
   Propane 1/2” (13mm)
   Natural 3/8” (10mm)
   Smoker Burner
   Propane 1/8” (3mm)
   Natural 1/16” (1.6mm)
   Rear Tube Burner
   Propane Full Open
   Natural 1/8” (3mm)

3. Light the burners and set them too high. Visually inspect burner flames. When the shutters are set correctly, turn burners off, tighten locking screws, and replace removed parts. Ensure that the insect screens are installed.

Burner: The burner is made from heavy wall 304 stainless steel, but extreme heat and a corrosive environment can cause surface corrosion to occur. This can be removed with a brass wire brush.

CAUTION! Beware of Spiders.
Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which reduces the likelihood of insects building nests inside the burner but does not entirely eliminate the problem. A nest or web can cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be removed from the gas grill: Remove the screw (s) that attaches the burner to the back wall. Slide the burner back and upwards to remove. Cleaning: Use a flexible venturi tube brush to clean the inside of the burner. Shake any loose debris from the burner through the gas inlet. Check the burner ports and valve orifices for blockages. Burner ports can close over time due to cooking debris and corrosion, use an opened paperclip or the supplied port maintenance bit to clean them. Drill out blocked ports using this drill bit in a small cordless drill. The ports are easier to clean if the burner is removed from the grill, but it can also be done with the burner installed. Do not flex the drill bit when drilling the ports, as this will cause the drill bit to break. This drill is for burner ports only, not for the brass orifices (jets) which regulate the flow into the burner. Take care not to enlarge the holes. Ensure the insect screen is clean, tight, and free of any lint or other debris.
Reinstallation : Reverse the procedure to reinstall the burner. Check that the valve enters the burner when installing. Replace sear plate mount and/or tighten screws to complete the reinstallation.
WARNING! When reinstalling the burner after cleaning it is very important that the valve/orifice enters the burner tube before lighting your gas grill. If the valve is not inside the burner tube a fire or explosion could occur.

Protection Of Infrared Burners: The infrared burners of your grill are designed to provide a long service life, though care must be taken to prevent cracking of their ceramic surfaces. Fractures will cause the burners to malfunction. The following provides a few of the causes of cracks and the steps you can take to avoid them. Damage caused by failure to follow these steps is not covered by your grill warranty.

1. Impact with hard objects – Never allow hard objects to strike the ceramic. Take care when inserting or removing cooking grates and accessories into or from the grill.

2. Contact with water or other liquids – Cold liquids contacting the hot ceramic surfaces can cause them to break. Never throw water into the grill to douse a flame. If the ceramic or interior of a burner becomes wet while not in use, later operation of the burner can create steam, which can produce sufficient pressure to crack the ceramic. Repeated soaking of the ceramic can also cause it to swell and expand. This expansion causes undue pressure on the ceramic that can cause it to crack and crumble.
   i) Never throw water into the grill to control flare-ups.
   ii) Do not attempt to operate the infrared burners in the open air while raining.
   iii) If you find standing water in your grill (because of exposure to rainfall, sprinklers, etc.), inspect the ceramic for evidence of possible water soaking. If the ceramic appears to be wet, remove the burner from the grill. Turn it upside down to drain the excess water and bring it indoors to dry thoroughly.

3. Impaired ventilation of hot air from the grill – For the burners to function properly, hot air must have a way to escape the grill. If the hot air is not allowed to escape, the burners can become deprived of oxygen causing them to back-flash. If this occurs repeatedly, the ceramic could crack. Never cover more than 75% of the cooking surface with solid metal (i.e., griddle or large pan).

4. Incorrect cleaning – Do not clean the ceramic tile with a wire brush. If debris is collecting on your burner, light the burner and operate on high for 5 minutes with the lid open, allowing debris to burn off.

WARNING! The Infrared side burner is supplied with a drip pan which holds only a minimal amount of grease. To prevent grease fires, the pan must be cleaned after each use.

CAUTION! Check for abrasions, melting, cuts, and cracks in the hose. If any of these conditions exist, do not use the gas grill. Has the part been replaced by your Napoleon Grill dealer or qualified gas installer?
Aluminum Castings: Clean castings periodically with warm soapy water. Aluminum will not rust, but high temperatures and weathering can cause oxidation to occur on aluminum surfaces. This appears as white spots on the castings. To refinish these areas, clean first and sand lightly with fine sandpaper. Wipe the surface to remove any residue and paint with high-temperature barbecue paint. Protect surrounding areas from over-spray. Follow the manufacture’s directions for curing.

WARNING! Always wear protective gloves when changing the halogen bulb in the internal lights of your grill.
Lights: To replace the halogen bulb in your grill you must first remove the lens from the light housing. To remove the lens from the housing, remove the Philips screw securing the housing in place. Snap the lens out of the housing (including the metal bracket). Do not touch the halogen bulb with your bare hands. The oil from your fingertips will reduce the life of the bulb. With gloved hands gently pull the old bulb from the socket and replace it with the new bulb. Reinstall the lens, by snapping it back into the housing and bending the tabs on the front of the housing back into position.

Troubleshooting

lighting procedure.
For natural gas – undersized supply line.
For both gases – improper preheating.| Ensure lighting procedure is followed carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn the tank on slowly to allow pressure to equalize. See lighting instructions.
The pipe must be sized according to the installation code.
Preheat grill with both main burners on high for 10 to 15 minutes.
Excessive flare-ups/uneven heat.| Sear plates were installed incorrectly.
Improper preheating.
Excessive grease and ash build on sear plates and in the drip pan.| Ensure sear plates are installed with the holes towards the front and the slots on the bottom. See assembly instructions.
Preheat grill with both main burners on high for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do not line the pan with aluminum foil. Refer to cleaning instructions.
Burners burn with a yellow flame, accompanied by the smell of gas.| Possible spider web or other debris, or
improper air shutter adjustment.| Thoroughly clean burner by removing. See general maintenance instructions. Open-air shutter slightly according to combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Flames lift away from the burner, accompanied by the smell of gas, and possible difficulties in lighting.| Improper air shutter adjustment.| Close air shutter slightly according to combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Rear and Side burners will not light with the igniter but will light with a match.| Dead battery / or installed incorrectly.
Loose electrode wire or switch terminal wires.
Lifting flames on burner.| Replace with premium heavy-duty battery.
Check that the electrode wire is firmly pushed onto the terminal on the back of the igniter. Check that the lead wires from the module to the ignition switch (if equipped) are firmly pushed onto their respective terminals.
Close air shutter slightly – see the previous problem.
The main burner will not light with the igniter but will light with a match.| Jet-fire outlet is dirty or clogged.| Clean jet-fire outlet with a soft bristle brush.
Humming regulator.| Normal occurrence on hot days.| This is not a defect. It is caused by internal vibrations in the regulator and does not affect the performance or safety of the gas grill. Humming regulators will not be replaced.
Burners will not cross light each other.| Dirty or corroded cross light brackets.| Clean or replace as required.
“Paint” appears to be peeling inside the lid or hood.| Grease build-up on inside surfaces.| This is not a defect. The finish on the lid and hood is porcelain and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards, that flake off. Regular cleaning will prevent this. See cleaning instructions.
Problem| Possible Causes| Solution
---|---|---
Burner output on the “high” setting is too low. (Rumbling noise and fluttering blue flame at burner surface.)| Lack of gas.
The supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in the venturi tube.
Propane regulator in “low flow” state.| Check the gas level in the propane cylinder. Reposition supply hose as necessary. Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn the tank on slowly to allow pressure to equalize. See lighting instructions.
Infrared burner (if equipped) flashes back (during operation the burner abruptly makes a loud “whoosh” sound,

followed by a continuous blow-torch type sound and grows dim.)

| Ceramic tiles are overloaded with grease drippings and build-up. Ports are clogged.
Burner overheated due to inadequate ventilation (too much grill surface covered by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing.| Turn the burner off and allow it to cool for at least two minutes. Relight burner and burn on high for at least five minutes or until the ceramic tiles are evenly glowing red.
Ensure that no more than 75% of the grill surface is covered by objects or accessories. Turn burner off and allow to cool for at least two minutes, then relight.
Allow the burner to cool and inspect very closely for cracks. If any cracks are found, contact your authorized Napoleon dealer to order a replacement burner assembly.
Contact your authorized Napoleon dealer for instructions on ordering a replacement burner assembly.
Illumination and Side/Rear burner ignition does not work| Electric Power is out
The grill is not receiving electric power| Check the power outage in your area
Ensure the grill is connected between the wall and the power bar of the grill
Ensure the red indicator is ON in the control box Check if the fuse on the wire in the cabinet is
broken or not
Ignitor, oven, and cabinet lights work but the knob lights don’t illuminate when turning the power switch ON| The motion sensor detector does not
work properly
The wire harness does not work properly| Ensure the blue indicator is ON
Turn the sensor ON by clicking the motion detector button
If the blue indicator is ON, replace the motion sensor
Replace the wire harness of the control panel
Illumination of the knob and switch lights work fine, but the side/rear burner ignition does not work| The ignitor switch does not work properly
The ignitor block does not work properly| Replace the ignitor switch if the switch light illuminates when you turn the light switch on Check the switch connection inside the control panel If there’s no light on the switch when you turn it on.
Replace the ignitor block if the switch illuminates and sparking noise can be heard.
Problem| Possible Causes| Solution
---|---|---
Illumination and Side/Rear burner ignition works fine but I can’t ignite the side or rear burner, even when sparking noise occurs| The gap between electrodes is too big or too small| Adjust the gap between two prongs of the side burner electrode when the side burner does not ignite.
Adjust the gap between the electrode and the rear burner when the rear
burner foes not ignite
The knob and switch lights blink eight times with 0.5 seconds intervals and then turn off.| The batteries are low| Replace the batteries

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY
Ordering Replacement Parts
Warranty Information
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record information here for easy reference)
For replacement parts and warranty claims, contact the Napoleon dealer where the product was purchased.
Before contacting the dealer, check the Napoleon Grills Website for a more extensive cleaning, maintenance, troubleshooting, and parts replacement instructions at www.napoleon.com.

To process a claim, the following information is required:

1. Model and a serial number of the unit.
2. Part number and description.
3. A concise description of the problem (‘broken’ is not sufficient).
4. Proof of purchase (photocopy of the invoice).

In some cases, Napoleon could request to have the parts returned to the factory for inspection before providing replacement parts.
Before contacting Napoleon dealer, please note that the following items are not covered by the warranty:

• Costs for transportation, brokerage, or export duties.
• Labor costs for removal and reinstallation.
• Costs for service calls to diagnose problems.
• Discoloration of stainless steel parts.
• Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner or other harsh chemicals).

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