vtech VM320 Video Monitor User Manual
- June 6, 2024
- vtech
Table of Contents
VM320 Video Monitor
VM320
Video Monitor
User’s manual Congratulations
on purchasing your new VTech product. Before using this product, please read
Important safety instructions. This manual has all the feature operations and
troubleshooting necessary to install and operate your new VTech product.
Please review this manual thoroughly to ensure proper installation and
operation of this innovative and feature-rich VTech product.
What’s in the box
Important safety instructions
The applied nameplate is located at the bottom of the baby unit’s base. When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
- Follow all warnings and instructions marked on the
product. 2. Adult setup is required. 3. CAUTION: Do not install the baby unit at a height above
2 metres. 4. This product is intended as an aid. It is not a substitute for
responsible and proper adult supervision and should not be used as such. 5. This product is not intended for use as a medical monitor. 6. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 7. CAUTION: Use only the battery provided. There may be a risk of explosion if a wrong type of battery is used for the parent unit. The battery cannot be subjected to high or low extreme temperature and low air pressure at high altitude during use, storage or transportation. Disposal of battery into fire or a hot oven, or mechanically crushing or cutting or the battery can result in an explosion. Leaving the battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid of gas. Battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Dispose of used battery according to the instructions. 8. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
Power adapter information: Output: 6V DC 400mA Ten Pao Industrial Co.,Ltd. Model: S003ATV0600040(EU),S003ATB0600040(UK); VTech Telecommunications Limited. Model: VT05EEU06040(EU), VT05EUK06040(UK).
Rechargeable battery information: Ni-MH AAA800MAH 3.6V Model: Corun – Ni-MH AAA800MAH 3.6V 9. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 10. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. 11. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 12. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation. 13. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped. 14. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. - Do not overload wall outlets or use an extension cord. 16. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
- This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. 18. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any
kind on the product. 19. To reduce the risk of electric shock, do not
disassemble this product, but take it to an authorized service facility.
Opening or removing parts of the product other than specified access doors may
expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used. 20. You should
test the sound reception every time you turn on the units or move one of the
components. 21. Periodically examine all components for damage. 22. There is a
very low risk of privacy loss when using certain electronic devices, such as
baby monitors, cordless telephones, etc. To protect your privacy, make sure
the product has never been used before purchase, reset the baby monitor
periodically by powering off and then powering on the units, and power off the
baby monitor if you will not use it for some time. 23. Children should be
supervised to ensure that they do not play with the product. 24. The product
is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
SAVE THESE INSTRUCTIONS
Cautions 1. Use and store the product at a temperature between 0oC
and 40oC. 2. Do not expose the product to extreme cold, heat or
direct sunlight. Do not put the product close to a heating source. 3.
Batteries should not be exposed to excessive heat such as bright sunshine or
fire.
Warning–Strangulation Hazard–
Children have STRANGLED in cords. Keep
this cord out of the reach of children (more
than 3 ft (0.9m) away). Do not remove this tag.
5. Never place the baby unit(s) inside the baby’s cot or
playpen. Never cover the baby unit(s) or parent unit with
anything such as a towel or a blanket.
6. Other electronic products may cause interference
with your baby monitor. Try installing your baby
monitor as far away from these electronic devices
as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and cordless
telephones.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless devices): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients · Should keep wireless devices at least six inches from the
pacemaker. · Should NOT place wireless devices directly over the
pacemaker, such as in a breast pocket, when it is turned ON. WTR’s evaluation
did not identify any risk to bystanders with pacemakers from other persons
using wireless devices.
Electromagnetic fields (EMF) This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user’s manual, the product is safe to be used based on scientific evidence available today.
1 Connect and charge the battery
NOTES
· The rechargeable battery is pre-installed in your parent unit. · Use only
the power adapters supplied with this product. · Make sure the baby monitor is
not connected to a switch controlled electric outlet. · Connect the power
adapters in a vertical or floor mount position only. The adapters’ tips are
not
designed to hold the weight of baby monitor, so do not connect them to any
ceiling, under-the-table, or cabinet outlets. Otherwise, the adapters may not
properly connect to the outlets. · Make sure the parent unit, the baby unit
and the power adapter cords are out of reach of children.
Connect the baby monitor
Charge the parent unit battery
When you have connected and turned on the parent unit, the battery will be
charged automatically. The battery icon indicates the battery status (see the
following table).
Notes
· The parent unit battery is fully charged after 11 hours of continuous
charging. · It takes longer to charge the battery when the parent unit is
turned on. To shorten the charging time,
turn the parent unit off while charging. · The standby time varies depending
on the volume level you set and your actual use.
Important
· To maximize the life of the parent unit’s battery, we recommend you fully
charge the battery as instructed, before using the video monitor for the first
time.
Battery indicators Battery status
Action
The screen displays Battery The battery has very little Charge without interruption
low at Parent Unit. The
charge and may be used (about 30 minutes).
or light flashes.
for only a short time.
The battery icon becomes The battery is fully
solid .
charged.
To keep the battery charged, connect it to AC power when not in use.
2 Before use
Note
· This baby monitor is intended as an aid. It is not a substitute for proper
adult supervision, and should not be used as such.
Test your baby monitor
You may test the baby monitor before initial use, and at regular times thereafter.
Caution
· For hearing protection, make sure the parent unit is more than 3 feet (1
metre) away from both baby units. If you hear any high-pitched noise, move the
parent unit further until the noise stops. You can also press VOL on the
parent unit to reduce the noise.
3ft (1m)
1. Make sure your baby unit and parent unit are on. 2. The parent unit
displays images from the baby unit.
· Speak towards the microphone of the baby unit. You will hear the sound at
the parent unit.
Note
· When the parent unit displays No link to Camera, and the POWER LED light
flashes, move the parent unit closer to the baby units (observe the minimum
distance of 3 feet / 1 metre).
Tip
· Increase the speaker volume of the parent unit if you cannot hear the sounds
transmitted from the baby units.
Positioning the baby monitor
Caution
· Keep the baby unit out of reach of your baby. Never place or mount the baby unit inside the baby’s cot
or playpen.
Note
· To avoid interference from other electronic devices, place your baby monitor
at least 3 feet (1 metre) away from devices such as wireless routers,
microwaves, cell phones and computers.
3ft (1m)
1. Place the baby units more than 3 feet (1 metre) away from your baby.
1
3ft (1m)
2
2. Adjust the angle of the baby unit camera to aim at
your baby.
3. Place the parent unit more than 3 feet (1 metre)
away from the baby units to avoid screeching noise.
Caution
· The default volume of your parent unit is level 3, and the
3
maximum volume is level 5. If you experience high-pitched
screeching noise from your baby monitor while positioning:
– Make sure your baby units and parent unit are more than
3 feet (1 metre) apart, OR
– Turn down the volume of your parent unit.
3ft (1m) < 3ft (1m)
Operating range
The operating range of the baby monitor is up to 1000 feet (300 metres)
outdoors. The actual operating range may vary depending on the environmental
conditions and other interferences such as walls, doors and other
obstructions.
Specifications are subject to change without notice. © 2021 VTech Communications, Inc. All rights reserved. 02/21. VM320_UK_CIB_V4
3 Using the baby monitor
Power on or off the baby unit
· Slide the ON/OFF switch to ON to turn on the baby unit. The POWER LED light
turns on. · Slide the ON/OFF switch to OFF to turn off the baby unit. The
POWER LED light turns off.
Power on or off the parent unit
· Slide the ON/OFF switch to ON to turn on the parent unit. The screen and the
POWER LED light turns on.
· Slide the ON/OFF switch to OFF to turn off the parent unit. The screen and
the POWER LED light turns off.
Adjust speaker volume
For parent unit: · Press VOL /VOL on the parent unit to adjust the speaker
volume.
Note
· The parent unit will be muted automatically when the parent unit is talking
to the baby unit. When it is muted, appears on the screen.
For baby unit:
The baby unit speaker volume determines the lullaby volume and talkback volume
transmitted from parent unit. The volume can be adjusted in the parent unit.
1. Press 2. Press 3. Press 4. Press
when the parent unit is inactive. or to choose , then press or .
or to choose . or to choose the volume level of the baby unit, then press
to confirm.
Adjust LCD brightness
You can change the brightness of the parent unit screen from Level 1 to Level
5. The LCD brightness is preset to Level 3.
1. Press when the parent unit is inactive. 2. Press or to choose , then press or . 3. Press or to choose the desired level of brightness, then press
to confirm your selection.
Lullaby
The baby monitor has two lullabies and two soothing sounds for you to comfort
your baby. You can play the lullabies or soothing sounds on the baby unit
using the parent unit. 1. Press MENU when the parent unit is inactive. 2.
Press or to choose , then press or . 3. Press to choose , then press or . 4.
Press or to choose a lullaby or a soothing sound, or choose to stop playing.
5. Press SELECT to confirm your selection.
Notes
· The selected lullaby plays for 30 minutes and stops automatically. · The
lullaby playback on the baby unit will be paused when receiving talkback from
the parent unit.
Screen off timer
You can set the screen off time for the parent unit when there is no key press
for a specific time interval. When the screen is turned off, you can still
hear sound from the baby unit.
1. Press when the parent unit is inactive.
2. Press or to choose , then press or to open the submenu.
3. Press or to choose the desired time period to automatically turn off
screen ( / – 5 min./ – 30 min. / – 60min.), then press to confirm your
selection.
Adjust the sound sensitivity of the baby unit
You can choose to hear sounds from the baby unit all the time, or to hear
sounds that exceed a certain level. You can use the parent unit to adjust the
microphone sensitivity of your baby unit. The higher the sensitivity level,
the more sensitive the baby unit is in detecting sounds for transmitting to
the parent unit. The VOX sensitivity level is preset to the highest level
(Level 5).
VOX Sensitivity level
Level 5
Level 4
Level 3
Level 2
Level 1
Sensitivity Highest VOX High VOX
Medium VOX Low VOX
Lowest VOX
sensitivity level sensitivity level sensitivity level sensitivity level sensitivity level
Description The parent
unit speaker is constantly on, and you will hear all sounds (including
background noises) from your baby’s room.
The parent unit speaker turns on for soft babbling and louder sounds from your baby. It remains quiet when your baby sleeps soundly.
The parent unit speaker turns on for loud babbling and louder sounds from your baby. It remains quiet when your baby makes soft sounds.
The parent unit speaker turns on for crying and louder sounds from your baby. It remains quiet when your baby makes soft sounds.
The parent unit speaker turns on for loud crying or screeching sounds from your baby. It remains quiet when your baby makes soft sounds.
1. Press when the parent unit is inactive.
2. Press or to choose , then press or to open the submenu.
3. Press or to choose the desired sensitivity level, then press selection.
to confirm your
Note
· As long as the Sound-activated screen setting is ON, the screen will turn on
automatically when VOX sensitivity is triggered, despite being off earlier.
Tip
· If you want to use a sound machine or white noise machine for natural white
noise while using this baby monitor to check on your baby, you can: – Lower
the volume of your sound machine or white noise machine; or – Lower the
sensitivity level of your baby monitor to medium (level 3) or below. Default
level is the highest level.
Turn on or off the sound activation
When sound activation is on, as long as no sound is detected within 50
seconds, the parent unit screen will turn off automatically to save power.
When your baby unit detects a sound, which exceeds the selected sensitivity
level, the sound activation triggers the parent unit screen to turn on
automatically. When no sound is detected within 50 seconds, the screen will be
off again.
1. Press when the parent unit is inactive. 2. Press or to choose , then press or 3. Press or to choose or , then press
to open the submenu. to confirm your selection.
Note
· If the sound sensitivity is set to the highest level, the parent unit screen
may remain on continuously even though sound activation is on. This depends on
whether the baby unit detects any sounds.
Zoom
You can zoom in while viewing images from the baby unit.
· Press to zoom in. Press again to zoom out · Press , , or to move the zoomed
image downward, upward, leftward or rightward.
Talk
You can use the TALK function of the parent unit to comfort your baby.
1. Press and hold TALK on the parent unit. 2. Speak towards the microphone on
the parent unit. Your voice is broadcast to the baby unit. 3. Release the TALK
key to stop the broadcast.
Note
· The parent unit speaker is muted during voice broadcast. Sound transmission
from the baby unit resumes after TALK is released.
Monitor the temperature
Your baby unit monitors the temperature of your baby’s room with its built-in
temperature sensor. If the detected temperature is out of the preset
temperature range, the parent unit will display an alert message.
Set temperature range You can set the desired minimum and maximum room temperature alert ranges.
1. Press when the parent unit is inactive. 2. Press or to choose , then press
. 3. Press or to choose , then press or . 4. Press or to choose or , then
press . 5. Press or to choose the desired minimum or maximum temperature, then
press to
confirm your selection.
For pluggable equipment, the socket-outlet (power adaptor) shall be installed near the equipment and shall be easily accessible.
Parent unit: 3.6V Ni-MH battery Baby unit power adapter: Output: 6V DC @ 400mA Parent unit power adapter: Output: 6V DC @ 400mA
Power requirements
Nominal effective range Actual operating range may vary according to environmental conditions at the time of use.
(QVGA 320×240 pixel)
LCD
2.4″ Color LCD
Channels
32
Baby unit: 2405 – 2475 MHz Parent unit: 2405 – 2475 MHz Maximum power used by the transmitter: 0.10W (100mW)
Transmit frequency
Frequency control
Crystal controlled PLL synthesizer
Technical specifications
3 Using the baby monitor (Cont’d)
Temperature alert tone
You can turn on the temperature alert tone so that the parent unit will emit
an alert tone if the detected temperature is out of range.
1. Press 2. Press 3. Press 4. Press
when the parent unit is inactive. or to choose , then press . or to choose , then press or or to choose or , then press
. to confirm your selection.
Temperature format You can choose to display the temperature in Fahrenheit (oF) or Celsius (oC).
1. Press 2. Press 3. Press 4. Press
when the parent unit is inactive. or to choose , then press . or to choose , then press or or to choose or , then press
. to confirm your selection.
Baby unit overview
3 8
4
5
19
7
10
6
2
1 Pair hole
· Your baby units and parent unit provided are already paired.
2 POWER LED light
· On when the baby unit is turned on and is paired to the parent unit.
· Flashes when the baby unit is not being viewed; or when the link to the
parent unit is lost.
3 Microphone
4 Camera
5 Infrared LEDs
6 Light sensor
7
ON/OFF switch
· Slide to turn on or off the baby unit.
8 Speaker
9 Power jack
10 Wall mount holes
Parent unit overview
1
7
12
2
8
3
10
4
9 5 11 6 13
1 POWER LED light · On in green when the parent unit is powered on and linked
to the baby unit. · Flashes when the link to the baby unit being viewed is
lost.
2 TALK · Press and hold to talk to the selected baby unit.
3 Arrow keys and VOL / VOL VOL / · Press to increase the parent unit speaker
volume. · While in a menu, press to scroll up, or to enter an item’s sub-menu.
· While zooming, press and hold to move the zoomed image upward.
VOL / · Press to decrease the parent unit
speaker volume. · While in a submenu, press to scroll
down. · While zooming, press and hold to
move the zoomed image downward.
· While in a menu, press to choose the next item on the left.
· While zooming, press and hold to move the zoomed image leftward.
· While in a menu, press to choose the next item on the right.
· While zooming, press and hold to move the zoomed image rightward.
4 MENU/SELECT · Press to enter or exit the menu. · While in a sub-menu, press
to choose an item, or save a setting.
5 Microphone
6 Battery indicator · On in red when the battery is charging. · Flashes when
the battery is low.
7 Visual sound indicators
The visual sound indicators can show the sound level detected by the baby unit.
Sound level detected by the baby unit
· One to three green lights indicate a moderate sound level detected by the
baby unit.
· Additional red lights indicate a higher sound level detected by the baby
unit (e.g. baby crying loudly).
8
Zoom/ back
· Press to zoom in or out while viewing image.
· Press to return to the previous screen.
9 LCD display
10 Speaker
11 Stand
12 ON/OFF switch · Slide to turn on or off the parent unit.
13 Power jack
Parent unit icons
Status icons
Main menu icons
Connection status
·
or displays when
strong signal strength is
detected between the baby
unit and the parent unit.
· or or displays when moderate or low signal strength is detected between the baby unit and the parent unit.
· displays when the link between the baby unit and
the parent unit is lost.
Current view status
Lullaby
· Displays when a lullaby is playing.
Zoom · Displays when the current
image on the parent unit has zoomed in.
Night vision · Displays when the night vision
feature is on.
Volume off · Displays when the parent unit
speaker is turned off.
or
Real-time temperature · Displays the real-time
temperature detected by the
baby unit in Fahrenheit (oF) or Celsius (oC) (e.g. 57 oF or 14 oC).
Battery status
·
animates
when the battery is charging.
· displays solid when the battery is fully charged.
· displays when the battery is low and needs charging.
Speaker volume
· Displays the parent unit speaker volume level while adjusting.
Main menu icons
Lullaby · You can select, play, or stop a
lullaby.
Brightness · You can change the brightness of
the parent unit screen.
LCD screen off timer · You can set a specific time to
turn the screen off.
VOX sensitivity
· With this feature, you can choose to hear sounds from the baby unit all the
time, or to hear sounds that exceed a certain level. You can use the parent
unit to adjust the microphone sensitivity of your baby unit. The higher the
sensitivity level, the more sensitive the baby unit is in detecting sounds for
transmitting to the parent unit.
Sound-activated screen
· When the baby unit detects no sound, the parent unit screen stays off to
save power. Once a sound is detected, the parent unit screen turns on
automatically. It will then turn off again after 50 seconds of no sound
detection.
Temperature
· You can turn on the temperature alert tone so that the parent unit beeps
whenever the room temperature detected by the baby unit falls outside of the
desired temperature range.
You can choose in Fahrenheit (oF) or Celsius (oC) as the temperature format
displayed, or set the maximum/minimum temperature limit for alerts.
The maximum limit is between 25oC and 39oC. The default maximum limit is 29oC
.The minimum limit is between 10oC and 24 oC. The default minimum limit is
14oC.
Warning icons and messages
/No Link to Camera
The selected baby unit is out of range or is turned off.
/Battery low at The battery is empty and
Parent Unit
needs to be recharged.
/Temperature too high or
/Temperature too low
The temperature detected by the baby unit is higher/lower than the desired temperature alert range.
The parent unit is searching for baby units.
The parent unit is connected to AC power.
Dim mode
The dim mode is to help you save the parent unit power. Your parent unit
display will dim automatically after 10 minutes of inactivity, in which there
is neither key pressed nor alert received from the baby unit.
Note
· While the screen is dimmed, any keypress or alert message will trigger the
screen to return to the preset brightness level. After 10 minutes of
inactivity, it will dim again.
Night vision
The baby unit has infrared LEDs that allow you to see your baby clearly at
night or in a dark room. When the baby unit being viewed detects low light
levels, the infrared LEDs are switched on automatically. The images from the
baby unit are in black and white, and appears on the screen.
Notes
· It is normal if you see a short white glare on your parent unit screen as
the baby unit is adapting to the dark environment.
· When the infrared LEDs are on, the images are in black and white. This is
normal.
Tip
· Depending on the surroundings and other interfering factors, like lightings,
objects, colors and backgrounds, the display resolution may vary. Adjust the
baby unit’s angle or place the baby unit at a higher level to prevent glare
and blurry display.
Mount the baby unit on dry wall (optional)
Items to purchase
You will need to purchase the following items separately to mount your baby
unit:
2 screws
2 anchors
Note
· The types of screws and anchors you need depend on the composition of the
wall.
Drill two holes in the wall. If you drill the holes into a stud, go to step 3.
-OR-
If you drill the holes into an object other than a stud, insert the wall
anchors into the holes. Tap gently on the ends with a hammer until the wall
anchors are flush with the wall.
Note
· Check for reception strength and camera angle before drilling the holes.
Use a pencil to mark two holes in parallel. Make sure they are the same
distance apart as the wall mount holes on the baby unit.
Insert the screws into the holes and tighten the screws until only 1/4 inch of the screws are exposed.
Align the wall mount holes on the baby unit with the screws on the wall. Slide
the baby unit down until it locks into place.
Adjust the camera angle.
General product care
To keep this product working well and looking good, follow these guidelines: ·
Avoid putting it near heating appliances and devices that generate electrical
noise (for example, motors or
fluorescent lamps). · DO NOT expose it to direct sunlight or moisture. · Avoid
dropping the product or treating it roughly. · Clean with a soft cloth. · DO
NOT immerse the parent unit and the baby unit in water and do not clean them
under the tap. · DO NOT use cleaning spray or liquid cleaners. · Make sure the
baby unit and parent unit are dry before you connect them to the mains again.
Storage
When you are not going to use the baby monitor for some time, store the parent
unit, the baby unit and the adapters in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked about the baby monitor.
Why does the baby monitor not respond normally?
Try the following (in the order listed) for common cure: 1. Disconnect the
power to the baby units and the parent unit. 2. Wait a few seconds before
connecting power back to the baby units and the parent unit. 3. Turn on the
baby units and the parent unit. 4. Wait for the parent unit to synchronize
with the baby units. Allow up to one minute for
this to take place.
Why don’t the power-on light of the baby unit and parent unit go on when I switch on the units?
Perhaps the parent unit is not connected to the power. Insert the appliance plug into the parent unit and put the adapter in a wall socket. Then, slide the ON/OFF to switch on the parent unit and to establish connection with the baby unit. Perhaps the baby unit is not connected to the power. Insert the appliance plug into the baby unit and put the adapter in a wall socket. Then, slide the ON/OFF switch to ON to switch on the baby unit and to establish connection with the parent unit.
Why doesn’t my parent Make sure the power is not controlled by a wall switch. If it does, make sure the
unit charge while
controlled switch is on.
connected to AC power?
Why is my screen in black The screen is in black and white during night-time or in a dark room when the night
and white?
vision feature is activated. This is normal.
Why do I get glare or blurry display on my screen when viewing my baby at night?
During night-time or in a dark room, the surroundings and other interfering factors, like lightings, objects, colors and backgrounds may affect the image quality on your parent unit screen. Adjust the baby unit’s angle or place the baby unit at a higher level to prevent glare and blurry display.
Why does the baby monitor produce a high-pitched noise?
The parent unit and baby units may be too close to each other. · Move the parent unit away from the baby units until the noise stops; OR · Turn down the volume of your parent unit.
Why does the parent unit The baby units may be out of range. Move the parent unit closer to the baby units (but
beep?
not less than 3 feet or 1 metre).
The parent unit may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 11 hours.
The temperature of your baby’s room may be too high or too low.
Why don’t I hear a sound/ The parent unit speaker volume may be too low. Press VOL to increase the volume, or Why can’t I hear my baby use the parent unit menu to change sound sensitivity level to the highest level (level 5). cry?
Why can’t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?
The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet or 1 metre). Other electronic and wireless products may cause interference with your baby monitor. Try installing your baby monitor as far away from these devices as possible. If you power on only one baby unit, your parent unit may display and the POWER LED light flashes. Switch to the baby unit you have powered on via menu.
Customer service and product warranty
ONE
PRODUCT WARRANTY
ANTY
PROD
YEAR
UCT WARR
Thank you for choosing this quality product from VTech. We hope it will bring many hours of entertainment, imaginative play and learning.
1. The product detailed above is covered by a one year warranty from the date of purchase, against any defects in materials or workmanship.
2. The product may be returned to the place of purchase. Alternatively the product can be returned to VTech Electronics Europe plc (see address below), with proof of purchase, without proof of purchase no replacement will be provided.
3. VTech Electronics Europe plc will examine the product and if it is found to be defective due to faulty materials or workmanship, will replace the product at their discretion.
4. If the product covered by this warranty is damaged due to misuse, modification or unauthorised repair, or because of faulty batteries, battery discharge or incorrect electrical connections, then this warranty becomes void.
5. This warranty is personal to the original purchaser and is not transferable.
6. Breakages to the LCD screen are not covered by the warranty.
7. Returns to VTech Electronics Europe plc should include a cheque or postal order for £1.50 towards the cost of return postage and packaging.
8. Products returned to VTech Electronics Europe plc, should be addressed as follows and packed carefully to avoid damage in transit (Please do not include batteries or adaptor). Please include details of the fault together with your name and address.
9. To keep an online record of your warranty, please register your product online at www. vtech.co.uk/warranty
Vtech Electronics EU PLC, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane, West Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT CONSUMERS’ STATUTORY RIGHTS.
This warranty is valid for the UK and Eire only. For products purchased outside the UK and Eire, please contact your local distributor or place of purchase.
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of
purchase.
Customer Service Please call our Consumer Services Department on 03306 780149
(from UK) or +44 3306 780149 (outside UK) and a service representative will be
happy to help you.
Disposal of batteries and product
The crossed-out wheelie bin symbols on products and batteries, or on their
respective packaging, indicates they must not be disposed of in domestic waste
as they contain substances that can be damaging to the environment and human
health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery
contains more than the specified value of mercury (Hg), cadmium (Cd) or lead
(Pn) set out in Battery Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th
August, 2005.
Help protect the environment by disposing of your product or batteries
responsibly.
Declaration of Conformity
This product is intended for use within Europe and UK. This equipment complies
with the essential requirements to EU’s Radio Equipment Directive (2014/53/EU)
and the UK’s Radio Regulations 2017 on radio systems and telecommunication
equipment. Vtech Telecommunications Ltd. hereby declares that this Video
Monitor VM320 is in compliance with the essential requirements and other
relevant provisions of EU’s Radio Equipment Directive (2014/53/EU) and UK’s
Radio Equipment Regulations 2017. The Declaration of Conformity for the VM320
is available from www.vtechbabycare.com.
Manufacturer: VTech Telecommunications Ltd. 23/F., Tai Ping Industrial Centre,
Block 1, 57 Ting kok Road, Tai Po, Hong Kong.
Importer: VTech Electronics Europe plc Napier Court, Abingdon Science Park,
Abingdon, Oxon, OX14 3YT, U.K.