AUKEY EP-T21S Active Noise Cancelling Wireless Headphones User Manual
- June 6, 2024
- Aukey
Table of Contents
User Manual
Active Noise Cancelling
Wireless Headphones
Thank you for purchasing the AUKEY EP-N12 Active Noise Cancelling Wireless Headphones. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product the model number and Amazon order number.
Package Contents
Active Noise Cancelling Wireless Headphones
USB-A to C Cable
3.5mm to 3.5mm AUX Cable
Headphones Dust Bag
User Manual
Quick Start Guide
Warranty Card
Product Diagram
Specifications
| Model | EP-N 12 |
|---|---|
| Technology | BT 5, SBC, AAC |
| Driver | 40 ±0.3mm |
| Sound Pressure Level | 100dB ±3dB |
| Frequency Range | 20Hz – 20kHz |
| Impedance | 32 ohm ±15% |
| Microphone Type | ECM (microphone chip) |
| Microphone Sensitivity | -42dB ±3dB |
| Microphone Frequency Range | 100Hz – 10kHz |
| Charging Time | 2 hours |
| Battery Life | 40 hours / 33 hours (with Active Noise Cancellation on) |
| Battery Type | Li-polymer (500mAh) |
| Operating Range | 10m / 33ff |
| Weight | 253g / 8.92oz |
Getting Started
Charging
Fully charge your headphones before first use. Before charging, make sure the
headphones are turned off. To charge, simply connect one end of the USB-A to C
cable to a USB charging port and the other end to the input port of the
headphones. When the red LED indicator light turns off, your headphones are
fully charged and ready for use. Charging takes approximately 2 hours.
| Status | LED Status Indicator |
|---|---|
| Headphones charging | Solid red |
| Headphones fully charged | Red off |
Powering On / Off
| Function | Operation | LED Status Indicator |
|---|---|---|
| Power On | Press and hold the multi-function button for 2 seconds | Flashing red |
and blue
Power Off| Press and hold the multi-function button for 4 seconds| Solid
red for 3 seconds and turn off
Pairing Mode| Press and hold the multi-function button for 5 seconds| Flashing
red and blue
Active Noise Cancelling On| Press the active noise canceling button once|
Solid green
Active Noise Cancelling Off| Press the active noise canceling button once|
Green off
Pairing
Starting with the headphones powered off
Press and hold the multi-function button for 5 seconds, the LED the indicator
flashes red and blue alternately
- Turn on BT on the device that you want to pair with the headphones
- In the list of available devices, find and select “AUKEY EP-N12”
- If a code or PIN is required for pairing, enter “0000”
| Function | LED Status Indicator |
|---|---|
| Pairing Mode | Flashing red and blue |
| Connection Status | Flashing blue twice every 5 seconds |
| Disconnection Status | Flashing red and blue ( Re-enter pairing mode) |
Music and Calls Control
Streaming Audio
Once connected, you can wirelessly stream audio from your device to the
headphones. Music will automatically pause when you receive an incoming phone
call and resume once the call has ended.
| Play / pause | Press the multi-function button once |
|---|---|
| Next track | Press and hold “ + ” |
| Previous track | Press and hold “ – ” |
| Volume up | Press “ + “ once |
| Volume down | Press “ – “ once |
Making Calls
| Answer/end a call | Press the multi-function button once |
|---|---|
| Reject an incoming call | Press and hold the multi-function button for 1 second |
Voice Assistant
Use Siri / other voice
assistants| With the device connected, triple press the multi-function button
---|---
Reset Headphones
Reset headphones| In pairing mode, press and hold “+” and “-” at the same time
for 5 seconds
---|---
Note: Resetting the headphones can help you clear the pairing history
Note
- When you power on the headphones, they will automatically reconnect to the last paired device or enter pairing mode if no paired device is found.
- The wireless operating range is 10m (33ft). If you exceed this range, the headphones will disconnect from your paired device. The connection will be re-established if you re-enter the wireless range within 5 minutes. The headphones will automatically reconnect to the last paired device. To connect with other devices, repeat the previous pairing steps.
FAQ
The headphones are on, but not connecting to my device
For the headphones and your device to establish a connection, you need to put
them both in pairing mode. Please follow the instructions in the “Pairing”
section of this manual.
I’ve established a connection with my smartphone but I can’t hear any
sound
Double-check the volume level on your smartphone and the headphones. Some
smartphones require you to set up the headphones as an audio output device
before audio can be transmitted. If you’re using a media player or other
device, make sure it supports the A2DP stereo music profile.
The sound isn’t very clear or the caller can’t hear my voice clearly
Adjust the volume on your smartphone and the headphones.
Try moving closer to your smartphone to rule out the possibility of interference or wireless range-related issues.
What’s the wireless range of the headphones?
The maximum range is 33ft (10m). However, the actual range will depend on environmental factors. For optimal performance,
keep your devices connected with the headset within a 15ft–25ft (4.5m–7.5m) range and make sure that there are no major obstacles (like reinforced steel walls) between the headphones and your devices.
The headphones won’t turn on
Try charging the headphones for a while. If the headphones still won’t power
on, please contact our support team at the address below.
Product Care & Use
- Keep away from liquids and extreme heat.
- Don’t use the headphones at high volume for extended periods, as this may cause permanent hearing damage or loss.
Warranty & Customer Support
For questions, support, or warranty claims, contact us at the address below
that corresponds with your region. Please include your Amazon order number and
product model number.
Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
*Please note, AUKEY can only provide after-sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.
CE Statement
Max RF power level:
BT classic (2402–2480MHz): 2.1dBm
RF exposure assessment has been performed to prove that this unit will not
generate the harmful EM emission above the reference level as specified in EC
Council Recommendation (1999/519/EC).
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss.
Hereby, Aukey Technology Co., Ltd. declares that the radio equipment type (Active Noise Cancelling Headphones, EP-N12) is in compliance with Directive 2014/53/EU.
Notice: This device may be used in each member state of the EU.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
Aukey Technology Co., Ltd.
www.aukey.com |
support@aukey.com
Room 102, Building P09, South China City Electronic
trading center, Longgang District, Shenzhen,
518111, China
FCC ID: 2ATIH-EP-N12
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>