IKEA TVÄTTAD – Integrated Washing Machine User Manual

June 6, 2024
Ikea

Design snd Quality IKEA of Sweden

safety information Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

Safety  Children and vulnerable people safety

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
  • Children, less than 3 years of age should be kept away from the appliance unless continuously supervised.
  • Do not let children play with the appliance.
  • Keep all packaging away from children and dispose of it appropriately.
  • Keep detergents away from children.
  • Keep children and pets away from the appliance when the door is open.
  • If the appliance has a child safety device, it should be activated.
  • Children shall not carry out cleaning and user maintenance of the appliance without supervision.

General Safety

  • Do not change the specification of this appliance.
    To download the full version visit www.ikea.com

  • This appliance is intended to be used in household and similar applications such as:
    – staff kitchen areas in shops, offices, and another working environment;
    – by clients in hotels, motels, bed & breakfast, and other residential type environments;
    – areas for communal use in blocks of flats or in launderettes.

  • Do not exceed the maximum load of 8 kg (refer to the “Programme chart” chapter).

  • The operating water pressure at the water entry point from
    the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa).

  • The ventilation opening in the base must not be covered by a carpet, mat, or any floor covering.

  • The appliance must be connected to the water mains using the newly supplied hose-sets, or other new hose-sets supplied by the Authorised Service Centre.

  • Old hose sets must not be reused.

  • If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre, or similarly qualified persons to avoid an electrical hazard.

  • Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket.

  • Do not use high-pressure water sprays and/or steam to clean the appliance.

  • Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents, or metal objects.

Safety instructions

Installation
The installation must comply with relevant national regulations.

  • Remove all the packaging and the transit bolts including rubber bush with plastic spacer.
  • Keep the transit bolts in a safe place. If the appliance is to be moved in the future it must be reattached to lock the drum to prevent internal damage.
  • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
  • Follow the installation instructions supplied with the appliance.
  • Do not use the appliance before installing it in the built-in structure due to its safe manner.
  • Do not install or use a damaged appliance.
  • Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather.
  • The floor area on which the appliance is to be installed must be flat, stable, heat resistant, and clean.
  • Make sure that there is air circulation between the appliance and the floor.
  •  When the appliance is in its permanent position, check if it is leveled correctly with the aid of a spirit level. If it is not, adjust the feet accordingly.
  • Do not install the appliance directly above a floor drain.
  • Do not spray water on the appliance and do not expose it to excessive humidity.
  • Do not install the appliance where the appliance door cannot be fully opened.
  • Do not put a closed container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used.

Electrical connection

Warning! Risk of fire and electric shock.

  • The appliance must be earthed.
  • Always use a correctly installed shockproof socket.
  • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the main power supply.
  • Do not use multi-plug adapters and extension cables.
  • Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre.
  • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
  • Do not touch the main cable or the main plug with wet hands.
  • Do not pull the main cable to disconnect the appliance. Always pull the mains plug.
  • This appliance is fitted with a 13 A mains plug. If it is necessary to change the mains plug fuse, use only a 13 A ASTA (BS 1362) fuse (UK and Ireland only).

Water connection

  • Do not cause damage to the water hoses.

  • Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear.

  • Ensure that there are no visible water leaks during and after the first use of the appliance.

  • Do not use an extension hose if the inlet hose is too short. Contact the Authorised Service Centre for the replacement of the inlet hose.

  • When unpacking the appliance, It is possible to see water flowing from the drain hose. This is due to the testing of the appliance with the use of water in the factory.

  • You can extend the drain hose to a maximum of 400 cm. Contact the Authorised Service Centre for the other
    drain hose and the extension.

  • Make sure that there is access to the tap after the installation.
    Use
    Warning! Risk of injury, electric shock, fire, burns, or damage to the appliance.

  • Follow the safety instructions on the detergent packaging.

  • Do not put flammable products or items that are wet with flammable products in, near, or on the appliance.

  • Do not wash fabrics that are heavily soiled with oil, grease, or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine.

  • Do not touch the glass door while a program operates. The glass can get hot.

  • Make sure that all metal objects are removed from the laundry.

Internal lighting

Warning! Risk of injury.

  • Concerning the lamp(s) inside this product and spare part lamps sold separately: These lamps are intended to withstand extreme physical conditions in household appliances, such as temperature, vibration, humidity, or are intended to signal information about the operational status of the appliance. They are not intended to be used in other applications and are not suitable for household room illumination.
  • To replace the internal lighting, contact the Authorised Service Centre. Service
  • To repair the appliance contact the Authorised Service Centre. Use original spare parts only.
  • Please note that self-repair or nonprofessional repair can have safety consequences and might void the guarantee.

The following spare parts will be available for 10 years after the model has been discontinued: motor and motor brushes, transmission between motor and drum, pumps, shock absorbers, and springs, washing drum,  rum spider and related ball bearings, heaters, and heating elements, including heat pumps, piping and related equipment including hoses, valves, filters, and aqua stops, printed circuit boards, electronic displays, pressure switches, thermostats and sensors, software and firmware including reset software, door, door hinge and seals, other seals, door locking assembly, plastic peripherals such as detergent dispensers. Please note that some of these spare parts are only available to professional repairers and that not all spare parts are relevant for all models.
Disposal
Warning! Risk of injury or suffocation.

  • Disconnect the appliance from the main’s electricity and water supplies.
  • Cut off the mains electrical cable close to the appliance and dispose of it.
  • Remove the door catch to prevent children or pets from becoming trapped in the drum.
  • Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE).

Care and cleaning

Periodic cleaning helps to extend the life of your appliance.

After each cycle, keep the door and the detergent dispenser slightly ajar to get air circulation and dry the humidity inside the appliance: this will prevent mildew and odors.
If the appliance is not used for a long time: Close the water tap and unplug the appliance.
Indicative periodic cleaning schedule:

Descaling Twice a year
Maintenance wash Once a month
--- ---
Clean door seal Every two months
Clean drum Every two months
Clean detergent dis‐ penser Every two months
Clean drain pump filter Twice a year
Clean the inlet hose and the valve filter Twice a year

Cleaning the detergent dispenser drawer and the drawer recess

IKEA TVÄTTAD - FIG

Cleaning the drain pump

IKEA TVÄTTAD - FIG2

Cleaning the inlet filter and the filter valve

IKEA TVÄTTAD - FIG3

IKEA guarantee

How long is the IKEA guarantee valid?

This guarantee is valid for 5 years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not
extend the guarantee period for the appliance.

Who will execute the service?

IKEA service provider will provide the service through its own service operations or authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are  specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labor, and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, the IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this guarantee?

  • Normal wear and tear.
  • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by a chemical or electrochemical reaction, rust, corrosion, or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
  • Consumable parts including batteries and lamps.
  • Non-functional and decorative parts do not affect the normal use of the appliance, including any scratches and possible color differences.
  • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems, or soap drawers.
  • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings, and parts of casings. Unless such damages can be proved to have been caused by production faults.
  • Cases where no fault could be found during a technician’s visit.
  • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where nonoriginal parts have been used.
  • Repairs caused by installation which is faulty or not according to specification.
  • The use of the appliance in a nondomestic environment i.e. professional use.
  • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
  • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.
    This restriction does not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies

The IKEA guarantee gives you specific legal rights, which cover or exceed local demands. However, these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity

For appliances that are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

  • the technical specifications of the country in which the guarantee claim is made;
  • the Assembly Instructions and User Manual Safety Information;

The dedicated After Sales Service for IKEA appliances :
Please do not hesitate to contact IKEA After Sales Service to:

  1. make a service request under this guarantee;
  2. ask for clarification on the installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:
  • the overall IKEA kitchen installation;
  • connections to electricity (if the machine comes without plug and cable), to water, and togas since they have to be executed by an authorized service engineer
    3. ask for clarification on user manual contents and specifications of the IKEA appliance.
    To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.

How to reach us if you need our service

IKEA TVÄTTAD - Integrated Washing Machine - ICON3 Please refer to the last page of this manual for the full list of IKEA-appointed contacts and relative national phone numbers.

In order to provide you with a quicker service, we recommend that you use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance you need
assistance with. Before calling us, assure that you have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance.

SAVE THE SALES RECEIPT! It is your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call center. We recommend you read the appliance documentation carefully before contacting us.

Country

| Phone number| Call Fee|

Opening time

---|---|---|---
België|

070 246016

| Binnenlandse gesprekskosten| 8 tot 20 Weekdagen
Belgique| Tarif des appels nationaux| 8 à 20. En semaine

България

|

+359 2 492 9397

| Според тарифата на оператора за обаждания към стационарен номер|

От 8:30 до 17:30 ч в работни дни

Česká Republika| 246 019721| Cena za místní hovor| 8 až 20 v pracovních dnech
Danmark| 70 15 09 09| Landstakst| man. – fre. 09.00 – 20.00lør. – søn. 09.00 – 18.00
Deutschland| +49 1806 33 45 32| 0,20 €/Verbindung aus dem Fest- netz max. 0,60 €/Verbindung aus dem Mobilfunknetz| Werktags von 8.00 bis 20.00
Ελλάδα| 211 176 8276| Υπεραστική κλήση| 8 έως 20 κατά τις εργάσιμες ημέρες
España| 91 1875537| Tarifa de llamadas nacionales| De 8 a 20 en días laborables
France| 0170 36 02 05| Tarif des appels nationaux| 9 à 21. En semaine
Hrvatsk| 00385 1 6323 339| Trošak poziva 27 lipa po minuti| radnim danom od ponedjeljka do petka od 08:00 do 16:00
Ireland| 0 14845915| National call rate| 8 till 20 Weekdays
Ísland| +354 5852409| Innanlandsgjald fyrir síma| 9 til 18. Virka daga
Italia| 02 00620818| a applicata alle chiamate nazionali| dalle 8 alle 20 nei giorni feriali
Κυπρος| 22 030 529| Υπεραστική κλήση| 8.30 έως 16.30 κατά τις εργάσιμες ημέρες
Lietuva| 5 230 06 99| Nacionalinių pokalbių tarifai| Pr. – Ketv.: 8:00 – 12:00, 12:45 – 17:00 Pnkt.:

8:00 – 12:00, 12:45 – 15:45

Magyarország| 06-1-252-1773| Belföldi díjszabás| Hétköznap 8.00 és 17.00 óra között

Nederland Luxembourg

| 0900 – 235 45 32 (0900-BEL IKEA) 0031 – 50 316 8772

(internationaal)

|

Geen extra kosten. Alleen lokaal tarief.

| ma-vr: 8.00 – 21.00

zat: 9.00 – 21.00

zon / pub. vakantie: 10.00 – 18.00

Norge| 22 72 35 00| Takst innland| 8 til 20 ukedager
Österreich| +43-1-2056356| max. 10 Cent/min.| Mo – Fr 8.00 – 20.00 Uhr
Polska| +48 22 749 60 99| Koszt zgodny z taryfą operatora| Od 8 do 20 w dni robocze
Portugal| 211557985| Chamada Nacional| 9 às 21. Dias de Semana *excepto feriados
România| 021 211 08 88| Tarif apel naţional| 8 – 20 în zilele lucrătoare
Россия|

8 495 6662929

| Действующие телефонные тарифы| с 8 до 20 по рабочим дням Время московское
Schweiz| 031 5500 324| Tarif für Anrufe im Bundesgebiet| 8 bis 20 Werktage
Suisse| Tarif des appels nationaux| 8 à 20. En semaine
Svizzera| a applicata alle chiamate nazionali|

dalle 8 alle 20 nei giorni feriali

Slovenija| +38618108621| lokalni strošek je običajna tržna vred- nost, odvisna od ponudnika telefonije| 8.00 – 16.00 ob delavnikih
Slovensko| (02) 3300 2554| Cena vnútroštátneho hovoru| 8 až 20 v pracovných dňoch
Suomi| 030 6005203| Lankapuhelinverkosta 0,0835 €/puhelu + 0,032 €/min Matkapuhelinverkosta 0,192 €/min| arkipäivisin 8.00 – 20.00
Sverige| 0775 700 500| lokalsamtal (lokal taxa)| mån-fre 8.30 – 20.00 lör-sön 9.30 – 18.00
United Kingdom| 020 3347 0044| National call rate| 9 till 21. Weekdays
Србија| +381 11 7 555  444 (ако позивате изван Србије) 011 7 555 444 (ако позивате из Србије)| Цена позива у националном саобраћају| Понедељак – субота: 09 – 20

Недеља: 09 – 18

Eesti, Latvija, Україна| www.ikea.com

© Inter IKEA Systems B.V. 2021
21552
AA-2226983-1

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