realfyre G52 Vented Gas Log Set Owner’s Manual
- June 6, 2024
- realfyre
Table of Contents
- G52 VENTED GAS LOG SET (MANUALLY LIGHTED)
- IMPORTANT PRE-INSTALLATION AND FIREPLACE SAFETY INFORMATION
- FIREPLACE OPERATING SAFETY INFORMATION
- SPECIFICATIONS
- DAMPER CLAMP INSTRUCTIONS
- G52 BURNER REPLACEMENT PARTS LIST
- INSTALLATION
- LIGHTING INSTRUCTIONS
- CLEANING AND SERVICING
- FLAME DESCRIPTION
- TROUBLESHOOTING
- WARRANTY
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
INSTALLATION &
OWNER’S MANUAL
Burner Systems:
G52-18/20
G52-24/30
For use with natural gas only
DESIGN CERTIFIED to Manually Lighted, Natural Gas Vented Decorative Appliance
ANSI Z21.84
FOR INSTALLATION IN SOLID-FUEL BURNING FIREPLACES*
G52 VENTED GAS LOG SET (MANUALLY LIGHTED)
WARNING
If the information in this manual is not followed exactly, a fire or explosion
may result, causing property damage, personal injury, or loss of life.
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
- Open a window.
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in the building.
- Immediately call the gas supplier from a neighbor’s phone. Follow gas supplier’s instructions.
- If you cannot reach the gas supplier, call the fire department.
Installation and service must be performed by a qualifi ed professional service
technician, service agency, or gas supplier.
This appliance is only for use with the type of gas indicated on the rating
plate.
IMPORTANT: READ THESE INSTRUCTIONS CAREFULLY BEFORE STARTING THE
INSTALLATION OF THE UNIT.
The Real Fyre gas log set is to be installed only in a solid-fuel burning fi
replace with a working flue and constructed of noncombustible material. The
installation, including provisions for combustion and ventilation air must
conform with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the CSA
B149.1, Natural Gas and Propane Installation Code, and applicable local
building codes.
A damper clamp is included to maintain the minimum permanent vent opening and
to prevent full closure of the damper blade. The chimney damper MUST be fully
opened when burning the unit. The unit is designed to burn with yellow flames;
thus adequate ventilation is absolutely necessary. To comply with
certification, listings, and building code acceptances, and for safe operation
and proper performance of this gas log set, you must use ONLY Peterson parts
and accessories. Use of any other controls, parts, or accessories not designed
for use with the Real Fyre gas log set is prohibited. This will void all
warranties, certifi cations, listings, and building code approvals, and may
cause property damage, personal injury, or loss of life. Peterson will not be
liable for any damages caused by this misuse.
*Note: Solid-fuels shall not be burned in a fireplace where a decorative appliance is installed.
INSTALLER:
Leave this manual with the appliance consumer: Retain this manual for future
reference.
IMPORTANT PRE-INSTALLATION AND FIREPLACE SAFETY INFORMATION
CAUTION: Installation and repair must be done by an NFI Certifi ed or
other qualifi ed professional installer.
Installer: Carefully read these instructions before installing this gas burner
system. Be sure you understand all safety precautions and warnings contained
in this manual.
A. BE CAREFUL: If not installed, serviced, and used correctly per these
instructions, this product can cause serious personal injury, property damage,
or loss of life.
B. WARNING: When installing in a solid-fuel-burning fi replace, the chimney
flue, damper, and fi rebox must be thoroughly CLEANED of soot, creosote, ashes,
and loose paint, and must be inspected by a qualifi ed chimney cleaner. Some
older fireplaces may need repair prior to installing this appliance.
C. This appliance is only for use with the type of gas indicated on the rating
plate. This appliance is NOT FIELD CONVERTIBLE for use with other gasses.
CHECK GAS TYPE (natural): The gas supply must be the same as stated on your
burner system rating plate. If gas supply is different, DO NOT INSTALL.
Contact your dealer for immediate assistance.
D. INSUFFICIENT GAS PRESSURE WILL KEEP THE UNIT FROM OPERATING PROPERLY. DO
NOT USE IF GAS PRESSURE IS LOWER THAN THE MINIMUM REQUIREMENT.
E. The minimum inlet gas supply pressure for purposes of input adjustment is
5″ water column (w.c.) on natural gas. Insufficient gas pressure will affect
the proper operation of the pilot (if equipped). Do not install this gas
appliance if minimum pressure is not available. The maximum inlet gas supply
pressure is 10.5″ w.c. on natural gas. (Do not connect this appliance directly
to a natural gas tank-this can cause an explosion.)
F. The gas piping system must be sized to provide minimum inlet pressure at
the maximum fl ow rate (BTU/hr). Undue pressure loss will occur if the pipe is
too small, or the run is too long. The gas supply pipe must be 1 /2″ minimum
interior diameter. If the gas line is longer than 20′, a larger diameter line
may be necessary. Refer to the NFPA 54 guidelines for further details.
G. Input ratings shown in BTU per hour are for elevations up to 2,000 ft. For
elevations above 2,000 ft., refer to the National Fuel Gas Code or contact the
manufacturer before installing this product.
H. This gas appliance and its main gas valve must be disconnected from the gas
supply piping system during any pressure testing of that system at test
pressures in excess of 1/2 psig.
I. This gas appliance must be isolated from the gas supply piping system by
closing the equipment shutoff valve connected to the gas-supply line during
any pressure testing of the gas supply piping system at test pressures equal
to or less than 1/2 psig.
J. To install the gas appliance in your fi replace, the fi replace MUST meet the
minimum size requirements (see product specifi cations table in SPECIFICATIONS
section).
K. This appliance may be installed in an aftermarket, permanently located,
manufactured (mobile) home, where not prohibited by local codes. Installation
of appliances designed for manufactured home (the U.S. only) or mobile home
installation must conform with the Standard CAN/CSA Z240 MH, Mobile Housing,
in Canada, or with the Manufactured Home Construction and Safety Standard,
Title 24 CFR, Part 3280, in the United States, or when such a standard is not
applicable, ANSI/ NCSBCS A225.1/NFPA 501A, Manufactured Home Installations
Standard.
L. DO NOT install this burner system if the fi replace hearth is recessed. The
fi replace floor must be at the same level as or higher than the fi replace front
opening. If glass doors are used: the fi replace floor must not be blocked by
the door frame; the frame must have openings to allow for fresh air
circulation. See the SPECIFICATIONS section for details.
FIREPLACE OPERATING SAFETY INFORMATION
A. Adults shall be present when this gas appliance is operating. This unit
shall not be left burning when unattended or while anyone is sleeping.
B. Keep the area of the gas burner system clear and free from combustible
materials, gasoline, and other flammable vapors and liquids.
C. DO NOT use this appliance if any part has been underwater. Immediately call
a qualifi ed service technician to inspect the appliance and to replace any
part of the control system and any gas control that has been underwater.
Attempted operation may result in fi re or explosion resulting in property
damage, personal injury or loss of life.
D. A fi replace screen must be in place when the system is burning. Provisions
for adequate combustion air must be maintained. Unless other provisions for
combustion air are provided, the screen shall have an opening(s) for the
introduction of combustion air. Combustion air is adequate when all flames curl
into the fi replace and away from the screen. When a glass fi replace enclosure
(door) is used, leave the doors fully open when the system is in operation.
E. Do not remove the rating plates or the warning tags. These are integral
safety and identifi cation component of this appliance.
F. Be sure to read the CLEANING AND SERVICING and FLAME DESCRIPTION sections.
SPECIFICATIONS
Real Fyre gas burner systems must be installed only in a wood-burning fireplace
with the minimum fi rebox dimensions and venting requirements met (see
following tables). This appliance is designed to burn with yellow flames;
adequate ventilation is absolutely necessary.
Product Specifications
Model|
Minimum Fireplace Size
---|---
Width *
| | BTU Rating
Front| Rear †| Depth ‡| Height| Nat. Gas
G52-18/20 (18″ log set)| 28″| 20″| 15″| 17″| 46k
G52-24/30 (24″ log set)| 32″| 24″| 15″| 17″| 55k
G52-24/30 (30″ log set)| 34″| 28″| 15″| 17″| 55k
- These required widths allow for the centering of the unit.
† Rear width is at corresponding depth.
‡ If an ash lip exists, the depth requirement begins inside of the lip (see Fig. 5-1 below)
Table 1 – Product Specifi cations
Fireplace Floor Requirement
DO NOT install this burner system if the fi replace hearth is recessed. The fi replace flor must be at the same level as or higher than the fi replace front opening. An ash lip or recess may not exceed 3/4″. See Fig. 5-1 below.
Note: If glass doors are used: the fi replace floor must not be blocked by the door frame; the frame must have openings to allow for fresh air circulation.
DAMPER CLAMP INSTRUCTIONS
The damper clamp with hex bolt (Fig. 6-1) is provided as a means to prevent full closure of the damper blade. The clamp is easily attached to most damper blades with pliers or a wrench, and must be permanently installed. The clamp is designed to prevent accidental closure of the damper when installed as illustrated (Fig. 6-2). Should the clamp not fi t, or fail to provide the permanent vent opening listed in Table 2 below, have a permanent stop installed, remove the damper blade, or have the damper cut to provide the minimum permanent opening required.
Venting Requirements
The minimum permanent free opening area of chimney damper for venting (sq. in.)
| For factory-built fi replaces
---|---
Chimney height| 18/20″| 24/30″
15′| 21| 24
20′| 18| 21
30′| 14| 16
| For masonry-built fi replaces
15′| 30| 35
20′| 27| 32
30′| 25| 29
Table 2 – Minimum Chimney Damper Vent Opening Requirements
Note: The minimum chimney height from hearth to top of chimney is 15′.
THESE ARE MINIMUM DAMPER OPENING SPECIFICATIONS.
THE DAMPER MUST BE COMPLETELY OPENED WHEN OPERATING THIS GAS APPLIANCE TO
ACHIEVE THE BEST VENTILATION POSSIBLE.
G52 BURNER REPLACEMENT PARTS LIST
Note: Photos not to scale
Replacement parts can be ordered from your local Real Fyre dealer.
The log set is purchased and packaged separately; contact your local Real Fyre
dealer when ordering. Refer to the instructions included with the log set.
| | 18/20″ model| 24/30″ model
---|---|---|---
Item| Description| Part No.| Qty.| Part No.| Qty.
1| Flex connector (w/ adapters), 1/2″ O.D. x 12″| CK-5| 1| CK-5| 1
2| Radiant booster grid| SC-10| 1| SC-15| 1
3| Damper clamp| DC-1| 1| DC-1| 1
4| Sand| CS-4| 2| CS-10| 1
5| Lava granules| LF-4| 1| LF-4| 1
6| Glowing embers A| EM-22A| 1| EM-21A| 1
7| Glowing embers B| EM-22B| 1| EM-21B| 1
8| Bryte coals| EM-11| 1| EM-11| 1
INSTALLATION
The Real Fyre burner system must be installed by a qualifi ed professional
service technician. Instructions must be followed carefully to ensure proper
performance and full benefi t from the burner system. Check to be sure the
burner system is designed and labeled for the type of gas (natural gas only)
supplied to the fi replace. Fireplace floor must be level, clean, and smooth
(see FIREPLACE SAFETY INFORMATION section).
WARNING: Failure to position the parts in accordance with these diagrams
or failure to use only parts specifi cally approved with this appliance may
result in property damage or personal injury.
REFER TO THE BURNER PARTS LIST WHEN FOLLOWING THESE INSTRUCTIONS.
24″ burner model shown here.
BURNER INSTALLATION
-
MAKE SURE THE FIREPLACE GAS SUPPLY IS TURNED OFF.
-
Locate the gas-supply stub inside the fi replace and remove the cap, if attached (reference Fig. 8-2).
CAUTION: When removing the cap, make sure the stub does not turn, loosening the connection inside the wall. -
Remove the small adapter connected to the fl ex connector (included). Attach the adapter to the nipple found on the bottom of the burner pan using a pipe compound resistant to all gasses. Tighten securely. Then attach the flex connector to the adapter. Tighten securely (See Fig. 8-1).
-
Place the burner system in the fi replace. Center the burner from left to right in the fi replace. (Reference Fig. 8-3 for orientation.)
Note: The tabs located on the burner are for spacing and air circulation. See Fig. 8-1. -
Be sure gas to the fi replace is off. Remove the large adapter connected to the flex connector. Attach the adapter to the gas-supply stub using a pipe compound resistant to all gasses. Tighten securely. Then attach the fl ex connector to the adapter. Tighten securely (See Fig. 8-2).
-
LEAK TEST: Use a long-necked butane lighter, or lay a lighted match next to the burner pipe, and carefully turn on the gas supply until the burner ignites. Test at all connections for leaks using the appropriate soapy water solution. If bubbles appear, a leak is present. Turn off the gas and tighten at all connections. Repeat until no leaks are present. If a leak persists, turn off the gas supply and contact the local gas company or dealer. NEVER USE A FLAME TO CHECK FOR LEAKS.
Turn off the gas supply and allow the unit to completely cool prior to proceeding.
LAVA GRANULES (DECORATIVE)
- Spread the supplied lava granules on the floor of the fireplace, around the front and sides of the burner system (see Fig. 9-1).
Note: DO NOT place any lava granules on the burner system, or behind it.
SAND PLACEMENT
The sand supplied with the unit is specially selected for use with natural
gas. It maximizes flame distribution and provides a cleaner-burning flsame.
CAUTION: Use only the sand provided for this natural gas burner.
- Fill the burner pan completely with the sand (see Fig. 9-2).
- Slope the sand at the same angle as the burner pan and pack tightly. This is important to ensure quiet lighting and even flsame distribution. See Fig. 9-3.
INITIAL GLOWING EMBERS (A) PLACEMENT
Important: The supplied embers are to be applied at several stages of
installation. You may end up with some unused embers at the end of the
installation. If so, store them for later use/replacement.
Sprinkle a portion of the glowing embers A lightly and evenly over the entire
surface of the sand as shown in Fig. 9-4. Break up any clumps that may have
developed during shipment.
Store unused embers for later use/replacement.
Important: Place the glowing embers lightly and evenly as shown. DO NOT
overapply. **
IMPORTANT**
EMBER PLACEMENT IS NOT COMPLETE AT THIS STAGE.
REFER TO THE NEXT PAGE AND THE SEPARATE INSTRUCTIONS PACKED WITH YOUR LOG SET
TO CONTINUE INSTALLATION.
LOG SET BOOSTER GRID, GLOWING EMBERS (B), AND BRYTE COALS PLACEMENT
- Read all safety warnings and important information in this manual and the instructions supplied with the log set to ensure proper placement.
- DO NOT add any additional embers to this setup. Any additional embers will cause unsafe operations.
- Your log set design may slightly vary from the images shown here, but initial placement is the same.
All models begin with the bottom log and ember placement shown below. To
complete log placement continue to the instructions supplied with your specifi
clog set.
Place the rear log (log #1) as shown. The log should be slid back on the
burner until it hits the backstop.
The ember stop at the front of the shelf serves to confine the ember B in place. Place and pack a level amount of embers B on the shelf in front of the rear log as shown.
- PACK THE EMBERS DOWN (to reduce heat transfer to components below).
- Save a small number of embers for placement on the radiant booster grid.
Ensure the embers are level and packed in place.
Place the radiant booster grid as shown above and in the next image. The grid should rest against the rear log. The ember stop has notches to properly align the grid in place.
Radiant booster grid detail:
- Rest against a rear log, orient with grid “C” facing forward, and within notches/tabs.
Place the remaining amount of embers B across the grid as shown.
Place the left and right front log pieces (log #2) as shown. The two logs should be touching and centered on the burner from left to right.
Gently bring together the rear and front logs to create a tight fi t around the grid.
FOLLOW THE INSTRUCTIONS INCLUDED WITH YOUR SPECIFIC LOG SET TO COMPLETE LOG
AND BRYTE COALS PLACEMENT.
Important: Adequate ventilation is absolutely necessary! Adequate spacing
between the logs is NECESSARY and MUST be maintained. Provided signifi cant,
noticeable sooting does not occur, some flexibility is possible in top log
placement to suit your individual preference. If you experience a continued
accumulation of black carbon (soot) on your logs it is an indication of
incomplete combustion and you should move the affected log(s) so as to
minimize the flame contact on the affected log(s). If signifi cant sooting
continues, stop using this gas log set. Read the instructions supplied with
the log set completely and carefully.
CAUTION: BURN HAZARD! Logs will remain hot for some time after use. If you need to reposition any log to maintain the proper layout, use heat- resistant gloves or allow logs adequate time to cool before handling.
LIGHTING INSTRUCTIONS
FOR YOUR SAFETY, READ BEFORE LIGHTING WARNING: IF YOU DO NOT FOLLOW THESE
INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE,
PERSONAL INJURY, OR LOSS OF LIFE.
A. BEFORE LIGHTING, smell all around the unit area for gas. Be sure to smell
next to the fl oor, because some gas is heavier than air and will settle on the
floor.
B. WHAT TO DO IF YOU SMELL GAS
- Shut off the gas to the appliance.
- Extinguish any open fl same.
- If the odor continues, immediately call your gas supplier or the fi re department.
C. Use only a proper key to turn the gas line valve. Never use tools. If the valve will not turn, DO NOT try to repair it. Call a qualifi ed professional service technician. Force or attempted repair may result in fire or explosion.
- STOP! Read the safety information above.
- Ensure the key valve is completely in the OFF position before beginning lighting sequence.
- Lay a lighted match on the center of the top burner (do not hold the match in your hand) or use a lighted long-stem match/long-necked butane lighter (Fig. 12-1).
- Once the match is burning and in position, slowly turn the key valve counter-clockwise toward the ON position until it no longer rotates (see Fig. 12-2). Your burner should light.
WARNING: If the burner does not light within (5) seconds of turning on
the key valve, immediately turn the key valve clockwise toward the OFF
position until it no longer rotates.
Wait approximately fi ve (5) minutes to clear out any gas, and repeat steps 3-4
above. If your burner fails to light again, turn the key valve clockwise
toward the OFF position until it no longer rotates and contacts your dealer or
gas supplier.
Note: The flame height can be adjusted via the key valve.
TO SHUT OFF GAS TO THE APPLIANCE
To extinguish your gas burner, turn the key valve clockwise toward the OFF
position until it no longer rotates (see Fig. 12-2). Be sure the key valve is
turned fully off to avoid any gas leakage.
CLEANING AND SERVICING
Note: Servicing may be necessary to ensure proper operation and burn
characteristics.
Always shut off the gas to the appliance while performing service work.
Allow the appliance to cool before servicing.
Installation, service, and repair must be done by an NFI Certifi ed or other
qualifi ed professional service technician. The appliance should be examined
before use, and must be inspected at least annually to prevent burner
shutdown, sooting, odors, etc. It must be checked for clean-burning operation
with the correct tools to service this unit. More frequent servicing may be
required. It is imperative that all components and compartments, burner(s),
and circulating air passageways of the appliance be kept clean and free of all
obstructions (as applicable).
In addition, a periodic examination and cleaning of the fi replace venting
system should be conducted by a qualified professional service technician.
Any safety screen or guard removed for servicing must be replaced prior to
operating this appliance.
Verify proper operation after servicing.
If, after a period of use, the flames start to exhibit unusual shapes and
behavior, or the burners fail to ignite smoothly, the burner may require
cleaning or servicing. If this happens, it is recommended to contact the
nearest dealer to get the appliance serviced.
DO NOT remove the rating plates or the warning tags. These are integral safety
and identifi cation component of this appliance.
We recommend following these instructions at the beginning of each fi replace
season and as needed throughout the year, depending on your usage pattern and
the environmental conditions in your home.
FLAME DESCRIPTION
Observe the flames. The main burner flames should be blue at the base and a combination of blue/yellow at the body and at the tips. They should be approximately 5-8″ above the logs, with the center flame being the tallest. The ember flames should be 1/4″ to 5″ above the embers. (See 13-1 for example.)
TROUBLESHOOTING
POSSIBLE CAUSE | SOLUTIONS |
---|
SHUTTING DOWN DURING OPERATION
BURNER
A. Insufficient or excessive gas pressure
| Al. Check gas pressure (Read D.- F. of IMPORTANT PRE-INSTALLATION AND
FIREPLACE SAFETY INFORMATION section & check with local gas company).
A2. Other gas appliances may be on the same gas line, dropping gas pressure to
the burner. Check pressures with everything operating to ensure adequate
pressure.
B. Fireplace too small for unit| B. Ensure minimum requirements are
met (see SPECIFICATIONS section).
C. Blockages on the burner| C. Vacuum any lava granules or material that
may have fallen onto the burner port area.
LOW FLAME HEIGHT
A. Gas pressure| A. Check gas pressure (see Section 1, Al of this
table).
B. Key valve not fully open| B. Open key valve fully.
C. Blockage or kink in flex connector kit, plumbing, or burner orifice| C.
Clean out the blockage. If flex connector is kinked, replace it.
BURNER NOT BURNING EVENLY
A. Burner ports clogged| A. Clean burner ports.
B. Media may be packed down too tightly| B. Loosen media around
burner pipe by running a flathead screwdriver along both sides of the pipe.
Even out media in burner pan.
C. Top burner lights; bottom burner has delayed ignition.| C. Check gas
pressure. Can be caused by too small of a gas line (see Section 1, Al of this
table).
ODORS
A. Gas leak| A. Shut off gas, if possible. Follow instructions on
front page. Have a qualified professional installer or the gas company correct
all leaks.
B. New home, new carpet, or new paint| B. When these odors are drawn into
the fireplace, this may cause objectionable odors. Thoroughly ventilate the
area before restarting your burner system.
C. Damper closed| C. Ensure that damper is open.
SMOKING AND/OR SOOTING
A. Poor draft or downdraft| A. Check for chimney blockage. Be sure
the chimney is at least 3′ taller than anything within 10′ of it in all
directions. If not, consult a chimney sweep. A chimney cap or fan may help.
B. Damper closed| B. Ensure that damper is open.
C. Burner is positioned too close to the front of the firebox| C. Move
the burner system to the center of the firebox.
D. Improper media placement| D. See the INSTALLATION section for
proper media placement.
E. Air shutters blocked (if applicable)| E. Air shutters are blocked
with debris. Vacuum debris away from air shutter.
F. Log placement| F. See the solution in Section 1, B.
G. Using natural-gas burner on propane gas| G. If the gas listed on
the nameplate does not match the gas you are burning, shut down the burner
system immediately. Then call your dealer.
H. Adding any accessories to the burner system| H. Shut down the
burner system and take off any accessories that do not belong with the system.
WARRANTY
PETERSON VENTED DECORATIVE GAS APPLIANCE
LIMITED WARRANTY
Robert H. Peterson Co. (“RHP”) warrants your Real Fyre ®vented decorative gas
appliance to be free from defects in material and workmanship.
Peterson vented ceramic refractory gas logs are warranted for as long as you
own them (lifetime).
Peterson vented burner assemblies are WARRANTED for TEN (10) YEARS.
Peterson glass, gems, nuggets, and fi ber-ceramic blend gas logs are warranted
for FIVE (5) YEARS.
SPK-26 controls are warranted for THREE (3) YEARS.
APK-17 controls (including -17 valve) are warranted for TWO (2) YEARS.
All other Peterson valves, pilots, and controls are warranted for ONE (1) YEAR
(excluding batteries).
A COPY OF YOUR SALES SLIP FOR PROOF OF PURCHASE IS REQUIRED
This warranty applies to the original purchaser for products that are
installed in the United States or Canada and which are operated and maintained
as intended for single-family residential usage. This warranty is valid only
with proof of purchase, shall commence on the date of purchase, and shall
terminate (both as to original and any replacement products) on the
anniversary date of the original purchase of the product stated on the above
schedules.
This warranty covers defects in material and workmanship. This warranty does
not cover parts that become defective as a result of negligence, misuse, use
not in compliance with the Owner’s Manual/Installation Instructions,
accidental damage, improper handling, improper storage, improper installation,
lack of required routine maintenance (as specifi ed in the Owner’s
Manual/Installation Instructions), electrical damage, local gas impurities or
failure to protect against combustibles. The product must be installed (and
gas must be connected) as specifi ed in the Owner’s Manual/Installation
Instructions by a qualifi ed professional installer. Modifi cations to products
that are not specifi cally authorized will void this warranty. Accessories,
parts, valves, remotes, etc. when used must be Peterson products or this
warranty is void. Warrantied items will be repaired or replaced at Peterson’s
sole discretion.
This warranty does not apply to rust, corrosion, oxidation, or discoloration
unless the affected part becomes inoperable. This warranty does not cover
labor or labor-related charges, except as provided by separate specifi c
written programs from the Peterson Co. All repair work must be performed by a
qualifi ed professional service person and requires prior approval of Peterson.
Peterson may require the defective product or part to be returned to the
factory to determine the cause of failure. Peterson will pay freight charges
if the product or part is determined to be defective. This warranty does not
cover breakage in shipment from our (Independent) distributor to its customer
if the damage is determined to have occurred during that shipment.
This warranty specifi cally excludes liability for indirect, incidental, or
consequential damages. Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion may
not apply to you. This warranty gives you specifi ed legal rights, and you may
have other rights that vary from state to state or province.
For additional information regarding this warranty, or to place a warranty
claim, contact the R. H. Peterson dealer where the product was purchased.
When contacting your Peterson dealer or the R. H. Peterson Co., please provide
the following information:
– Your name, address, telephone number, e-mail
– Sales receipt showing where purchased and date purchased
– Model number, serial number of product, date code
– Relevant information: installer, additions, repairs, when defect was fi rst
noted
TO REGISTER YOUR PRODUCT ONLINE GO TO:
WWW.RHPETERSON.COM, AND CLICK ON PRODUCT
REGISTRATION. THANK YOU FOR YOUR PURCHASE.
FOR USE IN THE COMMONWEALTH OF MASSACHUSETTS INSTALLATION OF THIS APPLIANCE
MUST BE IN COMPLIANCE WITH 248 CMR: BOARD OF STATE EXAMINERS OF PLUMBERS AND
GAS FITTERS AND PERFORMED BY A MASSACHUSETTS LICENSED PLUMBER OR GAS FITTER
ONLY.
CONNECTOR KITS USED FOR THE INSTALLATION AND OPERATION OF THIS APPLIANCE MUST
NOT BE MORE THAN 36″ IN LENGTH.
FIREPLACE DAMPER MUST BE REMOVED OR PERMANENTLY FIXED/WELDED IN FULL OPEN
POSITION PRIOR TO INSTALLING THIS PRODUCT.
Quality Check
Date:___
Burner Orifi ces Nat.
Main:
Other:
Leak Test: _
Burn Test: ___
Gas Type: Nat. _
Model#: __
Serial#: _
Air Shutter: __
Inspector: _
Robert H. Peterson Co. • 14724 East Proctor Avenue • City of Industry, CA
91746
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