SP tools SP61062 Deluxe Battery Analyser User Manual

June 6, 2024
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USER MANUAL SP tools SP61062 Deluxe Battery Analyser

SP61062
DELUXE BATTERY ANALYSER / CHARGING SYSTEM TESTER / CRANKING SYSTEM TESTER
RETAIN THESE INSTRUCTIONS AND ATTACH RECEIPT TO MANUAL FOR FUTURE REFERENCE

NOTE: Proof of purchase must be retained by the customer as it will be required in the event of a claim under warranty.

AFTER-SALES SUPPORT: WWW.SPTOOLS.COM

AUSTRALIA: Visit the website’s contact page to get in touch with your local service department.
INTERNATIONAL: Use the county selector to get in touch with your service department in your country or region.

| IMPORTANT
ALL PERSONS WHO ARE TO USE THIS EQUIPMENT MUST THOROUGHLY READ
AND UNDERSTAND THIS INSTRUCTION MANUAL PRIOR TO OPERATION.
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PRODUCT PROFILE

The SP61062 Battery Tester adopts what is currently the world’s most advanced conductance testing technology to easily, quickly, and accurately measure the actual cold cranking amps (CCA) capability of the vehicle starting battery, and its state of health. This tool assists maintenance personnel to find the problem quickly and accurately. It will test all automotive cranking lead-acid batteries, including ordinary lead-acid batteries, AGM flat plate batteries, AGM spiral batteries, Gel batteries, and EFB batteries.

  • Tests a battery with a low charge, no need to fully charge the battery before testing.
  • Detects bad battery cells.
  • Indicates the health status (or condition) of the connected battery.
  • Includes reverse polarity protection; incorrect battery connection will not damage the tester or affect the vehicle or its battery.
  • Testing standards include currently the world’s majority of battery standards, CCA, BCI, CA, MCA, JIS, DIN, IEC, EN, SAE, GB.
  • Supports multi-languages, customer can select different language package, which includes: English, French, German, Spanish, Italian, and Polish.

PRODUCT FUNCTION

Battery test analyses a battery’s healthy status by calculating the actual cold cranking capability of the battery and comparing this against its rated (new) capacity. This provides a  reliable analysis of the battery’s condition and what maintenance may be required for the battery. It can thereby notify the user when to replace a battery in advance of its ultimate failure.

The Battery test is targeted to analyze the battery condition and calculate the actual cold cranking capability of the battery including its aging extent. This provides reliable analysis evidence for the test and maintenance of the battery. It notifies the user when to replace the battery prior to in-service failure.

The Cranking test is used to test and analyze the starter motor. By testing the actual cranking current and cranking voltage of the starter motor, it is possible to determine the starter motor condition.

The Charging test is to monitor the charging system. Including alternator output and rectifier diode function. This will find out whether the output voltage of the alternator is correct, the rectifier is working and the charge current is normal.

TECHNICAL PARAMETERS

Cold Cranking Amps Measure range:

Measure Standard Measure Range
CCA 100-2000
BCI 100-2000
CA 100-2000
MCA 100-2000
JIS 26A17–245H52
DIN 100-1400
IEC 100-1400
EN 100-2000
SAE 100-2000
GB 30Ah-220Ah

Voltage Measure Range: 9-15V DC

TECHNICAL SPECIFICATIONS

  1.  Display: LCD, backlit
  2. Operating Temperature: 0 to 50°C (32 to 122 F°)
  3. Storage Temperature: -20 to 70°C (-4 to 158 F°)
  4. Power provided via vehicle
  5. Dimensions: Length 115mm, Width 72mm, Height 20mm
  6. Cable Length 1000mm
  7. Weight: 240g
  8. Voltage Tolerance: 9 -15V DC (for 12v batteries only)
  9. Working Environment Temp.: -20°C-60°C
  10. Measurement range 100 – 2000 CCA

INTENDED USE

This device is intended for automotive and or marine, trade, or commercial applications, in dry, nonexplosive environments.

SCOPE OF DELIVERY

  • User Manual: Instructions on tool operations.
  • SP61062 Battery Analyser with cable and terminal clamps.
  • USB cable
  • CD

SAFETY PRECAUTIONS & WARNINGS

  1. To prevent personal injury or damage to vehicles and/or the Battery Analyser, read this instruction manual first and observe the following safety precautions at a minimum
    whenever working on a vehicle:

  2. Always perform automotive testing in a safe environment.

  3. Wear safety eye protection that meets the AS/NZS 1337.1 standards.

  4. Keep clothing, hair, hands, tools, test equipment, etc., away from all moving or hot engine parts.

  5. Operate in a well-ventilated work area; charging batteries can create explosive gases.

  6. Chock drive wheels and never leave the vehicle unattended while running tests.

  7. Use extreme caution when working around the ignition coil, distributor cap, ignition wires, and spark plugs. These components create hazardous voltages when the engine is running.

  8. Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual transmission) and make sure the parking brake is engaged.

  9. Keep a fire extinguisher suitable for petrol/chemical / electrical fires nearby.

  10. Don’t connect or disconnect any test equipment with the ignition on or engine running.

TOOL DESCRIPTION

SP tools SP61062 Deluxe Battery Analyser - TOOL
DESCRIPTION

  1. LCD DISPLAY — Indicates test results. It is backlit.
  2. ENTER BUTTON — Confirms a selection (or action) from a menu list.
  3. EXIT BUTTON — Exit to the previous menu
  4. SCROLL BUTTON — Scrolls through menu items or cancels an operation.
  5. CLIPS — Connects unit to the vehicle’s battery + (red) and – (black) terminals.

INTERNAL RESISTANCE EXPLANATION

Internal Resistance (IR) is an important factor for accessing a battery’s capability. When a battery’s internal resistance exceeds a specific value, the engine can’t be started. The normal IR value of cars should be less than 10mW, but there will be differences between different battery types and those with greater or lesser CCA.
Normally, for the same kind of batteries, the lower the IR, the healthier the battery is, (short circuit excepted).

VOLTAGE EXPLANATION

It is impossible for the voltage of the battery to show 100%. The maximum value is normally 98% even after just being charged.

  • 98% Charged = Battery voltage above 12.59V
  • 75% Charged = Battery voltage 12.45V
  • 50% Charged = Battery voltage 12.15V
  • Discharged condition = Battery voltage less than 12.00V

OPERATING INSTRUCTIONS

If testing batteries of low-frequency use, it is necessary to cycle (charge and discharge) the battery several times before testing, normally 3-5 times will achieve a reliable test result. Only after cycling the battery can the chemical properties of the battery be restored. This is particularly important after long periods of no use. If after 3-5 times of battery charge and discharge, the battery health state is still lower than 60%, battery replacement should be considered.

1. To extend battery life, Low use batteries, should be recharged every 2 months.
2. Please turn off the engine before testing.
3. When charging is finished, do not test immediately. Wait at least 10 minutes to allow the battery charge to stabilize, then test. Even when testing an in-vehicle battery, after the
engine is turned off (for the most accurate results) wait 10 minutes before testing.
4. In general, if the battery voltage is below 12.40V, recharge it.

BEFORE TESTING

Before testing, use a wire brush (not included) and alkaline cleaner (not included) to clean the battery terminals, as any surface resistance on the terminal will negatively affect the test result.
Before testing an in-vehicle battery, ensure the ignition key is turned off. Make sure there is no power drain from any other vehicle electronics and keep the car doors closed so interior lights do not illuminate.
Attach the red test clip to the battery positive terminal, the black test clip to the battery negative terminal. Note: Tester has automatic reverse polarity protection, if accidentally disconnected it will not cause any adverse effects.
In order to ensure a good electrical connection with no resistance, please wiggle the test clips on the terminal posts a few times when connecting.
The tester draws its operating power from the battery being tested; it will only operate when connected to a battery with more than 6 volts available. T battery analyzer will not operate if connected to a dead flat battery.

PRODUCT SETUP

The tool allows you to make the following adjustments and settings:

  • Language – Select the desired language
  • Contrast adjustment – Adjusts the contrast of the LCD display
  • Tool information – The tool shows the software and hardware version.

TO ENTER THE SETUP MENU
When hooked up with power, the tool will automatically enter the main menu.
Press the down button to select the tool setup function.

System Setup

1. Language
2. Contrast
3. Tool Information

LANGUAGE
From the tool setup menu, use the enter button to select a language.

Language

1. English
2. French
3. German
4. Spanish
5. Italian
6. Polish

CONTRAST

  • From the tool setup menu, use the enter button to select contrast.
  • Use the up and down button to select the contrast value and press enter button to save your selection and return to the previous menu.

SP tools SP61062 Deluxe Battery Analyser - SEMBLY 1

TOOL INFORMATION
From the tool setup menu, use the enter button to select tool information. Press exit to return to the previous screen.

Tool Information

Software Version:1.00
Hardware Version: 1.00

BATTERY TEST

The SP61062 battery tester activates once the clamps have been correctly connected and automatically enters the battery test program. It will display the following content in a  sequence, select accordingly.

BATTERY IN-VEHICLE OR BATTERY OUT-OF-VEHICLE
Select the UP/DOWN key to select the battery location, in-vehicle, or out of the vehicle. Then press the ENTER key to confirm. The battery in a vehicle means the battery is connected to the vehicle’s alternator. Battery out of vehicle means the battery is not connected to the vehicle at all.

Main Menu

1. Battery In-Vehicle
2. Out Of-Vehicle
3. Review Data
4. Print Data
5. System Setup

BATTERY IN-VEHICLE TEST

BATTERY IN-VEHICLE
For the battery in-vehicle test, select BATTERY
IN-VEHICLE, and press the ENTER key, the below menu will appear.

Test in-Vehicle

1. Battery Test
2. Cranking Test
3. Charging Test

BATTERY TEST IN-VEHICLE
When the surface charge is detected by the tester, it prompts, “SURFACE CHARGE, TURN LIGHTS ON”. Turn on lights as prompted to eliminate battery surface charge.

Battery Test

1. Check surface charge, turn lights on
2. Leave headlights
3. Turn headlights off

Now the tester detects that the surface charge has been eliminated, turn off the lights as prompted, then press the ENTER key. The tester will recover the automatic test.

SELECT BATTERY TYPE
The tester will now prompt you to choose a  battery type, i.e. Regular Flooded, AGM Flat Plate or AGM spiral, Gel, and EFB battery. Press the UP/DOWN key to select a  battery type, and then press the OK key to confirm.

Battery Type

1. Regular Flooded
2. AGM Flat Plate
3. AGM Spiral
4. GEL
5. EFB

BATTERY SYSTEM STANDARD AND RATING

The SP61062 battery tester will test each battery according to the selected system and rating. Use the UP/DOWN key to select according to the actual system standard and rating marked on the battery. Use the UP/DOWN key to select according to the actual system standard and rating marked on the battery. See in the below picture, the arrow indicated location.SP tools
SP61062 Deluxe Battery Analyser - BATTERY SYSTEM 1

  • CCA: Cold Cranking Amps, specified by SAE&BCI, most frequently used value for starting battery at 0°F (-18°C).
  • BCI: Battery Council International standard
  • CA: Cranking Amps standard, the effective starting current value at 0°C
  • MCA: Marine Cranking Amps standard, the effective starting current value at 0°C.
  • JIS: Japan Industrial Standard, displayed on the battery as a combination of the numbers and letters, e.g. 55D23,80D26.
  • DIN: German Auto Industry Committee Standard
  • IEC: Internal Electrotechnical Commission Standard
  • EN: European Automobile Industry Association Standard
  • SAE: Society of Automotive Engineers Standard
  • GB: China National Standard

Select Input

CCA

THE RATING RANGE IS AS FOLLOWS

Measure Standard Measure Range
CCA 100-2000
BCI 100-2000
CA 100-2000
MCA 100-2000
JIS 26A17–245H52
DIN 100-1400
DEC 100-1400
EN 100-2000
SAE 100-2000
GB 30Ah-220Ah

Input correct test standard and rating, press ENTER key, tester starts to test, and dynamic interface “TESTING” prompted. See below:

Setting Rate

500A CCA

It takes around 3 seconds to display the battery test result.

BATTERY TEST RESULT

Battery test result includes 5 types as follows:

1. GOOD BATTERY
The battery is without fault, good to use.

Condition: 96% 12.64V
Charge: 98% 490CCA
Internal R=6.1mΩ
Rated: 500A
GOOD BATTERY

2. GOOD RECHARGE
Good battery but low current, recharge before using.

Condition: 78% 12.20V
Charge: 30% 440CCA
Internal R=7.2mΩ
Rated: 500A
GOOD, RECHARGE

3. REPLACE
The battery is near to or already reached the end of the using life, replace the battery.

Condition: 46% 12.68V
Charge: 80% 490CCA Internal R=18.1mΩ
Rated: 500A
REPLACE

4. BAD CELL, REPLACE
Battery interior damaged, bad cell or short circuit, replace the battery.

Condition: 0% 10.64V
Charge: 20% 0CCA Internal
R=45.2mΩ
Rated: 500A
BAD CELL,REPLACE

5. CHARGE, RETEST
The unstable battery shall be recharged and retested to avoid an error. If the same test result appears after recharge and retest, the battery is regarded as damaged, replace the battery. Attention: If “Replace” resulted from IN-VEHICLE mode, check the cable connections between the alternator and the battery. If the tester still says to REPLACE,  disconnect and retest the battery under OUTOF-VEHICLE before making a decision to replace the battery.

Condition: 39% 12.08V
Charge:20% 310CCA
Internal R=30.1mΩ
Rated: 500A
CHARGE – RETEST

NOTE: After testing, if need to Exit, press the EXIT key to directly Exit to the start-up interface. After testing: if it’s “IN-VEHICLE” test state, press ENTER key will bring to Cranking Test.

CRANKING TEST

Tester prompts are as follows:

Cranking Test

Start Engine

Starting the engine as prompted, the tester will automatically complete the cranking test and display the result.

Cranking Test

RPM Detected

Normally, a cranking voltage value lower than 9.6V is regarded as abnormal and it is normal if it is higher than 9.6V. The test result of the tester includes actual cranking voltage and actual cranking time.

Cranking Test

Time 780ms
Cranking Normal 10.13V

When the cranking test is abnormal, the battery test results will also be displayed at the same time.

Cranking Test

Time 1020ms
Cranking Low 10.13V

This is for the convenience of the maintenance personnel to quickly know the whole state of the starting system according to the data.
After you have finished testing, do not shut down the engine, press ENTER key to enter Charging Test.

CHARGING SYSTEM AND RECTIFIER DIODE TEST

When doing the charging test, please choose “Charging Test”.
Press ENTER key again to start the charging test.
NOTE: Do not shut down the engine during the test. All electrical appliances and devices are in of. Turn off any electrical appliances in the vehicle during the test as it will affect the accuracy of the test result.

Test In-Vehicle

1. Battery Test
2. Cranking Test
3. Charging Test

TESTER WILL DO THE FOLLOWING TESTS IN SEQUENCE:

RIPPLE TEST
For the ripple test, the tester will display the real-time ripple and meanwhile, shows ripple volt and charging volt values at the bottom line.
It takes approx. 6 seconds for the ripple test.

Ripple Test

SP tools SP61062 Deluxe Battery Analyser - Ripple Test

95mV 14.32V

CHARGING TEST
After the ripple test, the tester will automatically start the loaded voltage test.

Charging Test

Loaded Testing ****

Loaded Volt Test takes approx. 3 seconds, then it hints “Step on the accelerator to increase engine rotation speed”
Operate accordingly to increase the engine rotating speed to 2500rpm or above, and keep for 5 seconds.
The tester starts the charging volt test after it has detected an increase in rpm.

After the test is finished, the tester displays the effective charging volts, ripple test result, and charging test result.

Cranking Test

Loaded  14.16V
Unloaded  14.39V
Ripple  15mV
Charging  Normal

NOTE: If no increase in rpm is detected, it is the fault of the alternator regulator or the connection with the battery has failed. The tester will try 3 times to detect,  if still failed, it will skip the increased rpm detect, and the test result displays “No Volt Output”. See below :
Check the connection between alternator and battery, then retest. Charging Test Result:

  1. Charging Volt: Normal
    The charging system shows the generator output normal, no problem was detected.

  2. Charging Volt: Low
    The charging volt of the charging system is low.
    Check the drive belt of the alternator to see whether it is slipping or has runoff.
    Check the connection between the alternator and battery.
    If both the drive belt and the connection are in good condition, follow the manufacturer’s suggestion to eliminate alternator fault.

  3. Charging Volt: High
    Alternator output volt is high.
    Since most of the vehicle alternators use an internal regulator, the alternator assembly has to be replaced. (Some old-style cars are using an external
    regulator, then directly replace the regulator.)
    The normal high volt of the voltage regulator is a maximum of 14.7±0.5V. If the charging volt is too high, it will overcharge the battery. Therefore the battery life will be shortened and troubles will be caused.

  4. No Volt Output:
    No alternator volt output is detected. Check the alternator connection cable and the belt whether are in sound condition.

  5. Diode Test:
    Through the test of charging the current ripple, the tester will find out whether the diode is normal or not. When ripple volt is too high, it proves at least one diode is damaged. Check and replace the faulty diode.

BATTERY OUT-OF-VEHICLE TEST

The SP61062 battery tester activates once the clamps have been correctly connected and automatically enters the battery test program. It will display the following content in a sequence, select accordingly.

BATTERY OUT-OF-VEHICLE
Battery OUT-OF-VEHICLE means the battery is not connected to the vehicle at all.

Select the UP/DOWN key to select the battery out of the vehicle. Then press the ENTER key to confirm.

Main Menu

1. Battery In-Vehicle
2. Out Of-Vehicle
3. Review Data
4. Print Data
5. System Setup

SELECT BATTERY TYPE
The tester will now prompt you to choose a battery type, i.e. Regular Flooded, AGM Flat Plate or AGM spiral, Gel, and EFB battery. Press the UP/DOWN  key to select a battery type, and then press the OK key to confirm.

Battery Type

1. Regular Flooded
2. AGM Flat Plate
3. AGM Spiral
4. GEL
5. EFB

BATTERY SYSTEM STANDARD AND RATING

The SP61062 battery tester will test each battery according to the selected system and rating. Use the UP/DOWN key to select according to the actual system standard and rating marked on the battery. Use the UP/DOWN key to select according to the actual system standard and rating marked on the battery. See in the below picture, the arrow indicated location.

SP tools SP61062 Deluxe Battery Analyser - BATTERY
SYSTEM

  • CCA: Cold Cranking Amps, specified by SAE&BCI, most frequently used value for starting battery at 0°F (-18°C).
  • BCI: Battery Council International standard
  • CA: Cranking Amps standard, the effective starting current value at 0°C
  • MCA: Marine Cranking Amps standard, the effective starting current value at 0°C.
  • JIS: Japan Industrial Standard, displayed on the battery as a combination of the numbers and letters, e.g. 55D23,80D26.
  • DIN: German Auto Industry Committee Standard
  • IEC: Internal Electrotechnical Commission Standar
  • EN: European Automobile Industry Association Standard
  • SAE: Society of Automotive Engineers Standard
  • GB: China National Standard

Select Input

CCA

THE RATING RANGE IS AS FOLLOWS

Measure Standard Measure Range
CCA 100-2000
BCI 100-2000
CA 100-2000
MCA 100-2000
JIS 26A17–245H52
DIN 100-1400
DEC 100-1400
EN 100-2000
SAE 100-2000
GB 30Ah-220Ah

Input correct test standard and rating, press ENTER key, tester starts to test, and dynamic interface “TESTING” prompted. See below:

Setting Rate

500A   CCA

It takes around 3 seconds to display the battery test result.

BATTERY TEST RESULT

Battery test result includes 5 types as follows:

1 . GOOD BATTERY
The battery is without fault, good to use.

Condition: 96% 12.64V
Charge: 98% 490CCA
Internal R=6.1mΩ
Rated: 500A
GOOD BATTERY

  1. GOOD RECHARGE
    Good battery but low current, recharge before using.

Condition: 78% 12.20V
Charge: 30% 440CCA
Internal R=7.2mΩ
Rated: 500A
GOOD, RECHARGE

3. REPLACE
The battery is near to or already reached the end of the using life, replace the battery.

Condition: 46% 12.68V
Charge: 80% 490CCA
Internal R=18.1mΩ
Rated: 500A
REPLACE

4. BAD CELL, REPLACE
Battery interior damaged, bad cell or short circuit, replace the battery.

Condition: 0% 10.64V
Charge: 20% 0CCA Internal
R=45.2mΩ
Rated: 500A
BAD CELL,REPLACE

5. CHARGE, RETEST
The unstable battery shall be recharged and retested to avoid an error. If the same test result appears after recharge and retest, the battery is regarded as damaged,  replace the battery.

Condition: 39% 12.08V
Charge:20% 310CCA
Internal R=30.1mΩ
Rated: 500A
CHARGE – RETEST

REVIEW DATA

Select REVIEW DATA in the main menu

Main Menu

1. Battery in Vehicle
2. Out of Vehicle
3. Review Data
4. Print Data
5. System Setup

Check the history of battery testing result

Condition: 96% 12.64V
Charge: 98% 490CCA
Internal R=6.1mΩ
Rated: 500A
GOOD BATTERY

PRINT DATA

Before choosing the print data function, it is necessary to connect the tool to the computer via a USB cable. Once all are available, please kindly insert the CD to the computer. Install the USB driver

SP tools SP61062 Deluxe Battery Analyser - SEMBLY 3| SP tools SP61062 Deluxe Battery Analyser - SEMBLY
4
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Then open the Print softwareSP tools SP61062 Deluxe Battery Analyser - Print
software

Choose the COM Port NO.
If there is some history in print software, please clear it. Choose the function of Print Data in the tool.

Main Menu

1. Battery in Vehicle
2. Out of Vehicle
3. Review Data
4. Print Data
5. System Setup

Once the data is transferred to the computer, the print software will show this information.
After transferring the data to the computer, the tool will automatically return to the main menu

Condition: 96% 12.64V Charge: 98% 490CCA
Internal R=6.1mΩ
Rated: 500A
GOOD BATTERY

CLEANING AND MAINTENANCE

  • Keep your Battery Analyser dry, clean, and free from oil, water, and grease.
  • Use a mild detergent on a clean cloth to clean the outside of the tool, when necessary.
  • Store the unit in a dry dust-free environment.

DISPOSAL AND RECYCLING INFORMATION

When the tool reaches its end of life, take it to a collection point designated by local authorities for E-waste.
The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.

LIMITED WARRANTY

This Limited Warranty applies only to new products* distributed by SP Tools Pty Ltd (“SP Tools”). It is a condition of this Limited Warranty Policy that the purchaser read the owner’s manual for the product and only use the product to the extent or for the purposes stated therein. The purchaser must also ensure that all servicing requirements are completed as listed in the owner’s manual (said servicing is at the owner’s expense). We recommend that all servicing is completed by an authorized service agent and that records of said servicing are retained by the purchaser as proof in the event of a warranty claim.
Whilst the owner’s manual, packaging, and/or other documentation supplied with SP Tools’ products may provide details in respect of a Limited Warranty,  the terms set out herein supersede these matters, and this Limited Warranty applies in their place. This warranty is no less advantageous than otherwise described in such other documentation.
SP Tools agrees, subject to the terms and conditions specified below, to repair or replace at SP Tools’ cost, the product purchased by you when the product does do not perform in accordance with its specifications during the limited warranty period, due to any fault in manufacturing, materials and/or workmanship.  SP Tools is not liable to repair or replace products that the purchaser uses in a manner that is inconsistent with the owner’s manual or in the circumstances set out in paragraphs 1.1 – 1.7 below. The benefits to the purchaser under this warranty are in addition to other rights and remedies under the Competition and Consumer Act 2010 (Cth). The limited warranty period, within which a defect in the product must appear, commences from the date of purchase and ceases on the expiration of the specified term below. SP tools SP61062 Deluxe Battery Analyser - LIMITED
WARRANTY
THE LIMITED WARRANTY PERIOD
• SP Speciality Tools – 12 Months

THE PURCHASERS ATTENTION IS DRAWN TO THE FOLLOWING
To the extent permitted by law and subject to this Limited Warranty, and as part of the terms of the sale of the equipment or part thereof: SP Tools shall not be liable for any form of loss, damage, cost, injury, or harm of any kind (whether direct, indirect, special or consequential) howsoever arising from the use or supply of the equipment to the purchaser.
EXCLUSIONS TO LIMITED WARRANTY POLICY
This Limited Warranty will not apply where the equipment or any part thereof:
1.1 Fails due to an accident (including liquid spillage), abuse, misuse, neglect, or normal wear and tear;
1.2 Has been used in a manner other than for which it was originally designed;
1.3 Has been tampered with or is otherwise than as supplied by SP Tools;
1.4 Where any damage, malfunction, or another failure of the equipment or any part thereof resulted directly or indirectly from unauthorized persons, adjusting  or failing to adjust any part requiring normal maintenance and service (examples include adjustment of tappets, air filter maintenance, lubrication, and tightening of screws nuts and bolts);
1.5 Malfunctions due to the use of defective or incompatible accessories;
1.6 Is damaged by lightning or thunderstorm activity; or
1.7 Has been transported to a country where no authorized Service Agents exist.
CLAIMING WARRANTY
This Limited Warranty may be claimed in the following manner:
2.1 In order to make a claim under this Limited Warranty, the purchaser must deliver the equipment or any part thereof to an SP Tools authorized repair agent and pay all costs of transportation and all costs incidental to making a claim under this Limited Warranty. The purchaser must first contact SP Tools (contact details described above) and request the delivery address of an SP Tools authorized repair agent.
2.2 The purchaser must deliver to the repair agent written reasons why the purchaser considers that the purchaser has a claim under this Limited Warranty and must provide all necessary details, including:

  • The place, date, and from whom the unit or part was purchased.
  • The unit or part involved, Model, and Serial Number.
  • The defect, malfunction, or failure in respect of which the claim is being made.
  • Proof of service of the unit or part (if applicable)
  • Proof of purchase in respect of the unit or part.
    2.3 If the Limited Warranty claim is valid, the repair agent will carry out repairs and return the product at no charge to the purchaser. These repairs are limited to the Limited Warranty fault identified and as such will not include any other faults due to misuse, abuse, failure to maintain, fair wear and tear, or the replacement of serviceable items such as oil, spark plugs, air filters, fuel, etc.
    Our goods come with guarantees that cannot be excluded under Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
    Note: Units which are failing to perform in accordance with specifications due to non-warrantable causes will be subject to freight, repair, and or quote charge

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