APOGEE SL-510 Pyrgeometer Owner’s Manual
- June 6, 2024
- APOGEE
Table of Contents
- CERTIFICATE OF COMPLIANCE
- INTRODUCTION
- SENSOR MODELS
- SPECIFICATIONS
- Calibration Traceability
- DEPLOYMENT AND INSTALLATION
- CABLE CONNECTORS
- Instructions
- OPERATION AND MEASUREMENT
- **Calibration Procedure
- Longwave Radiation Measurement
- MAINTENANCE AND RECALIBRATION
- TROUBLESHOOTING AND CUSTOMER SUPPORT
- RETURN AND WARRANTY POLICY
- PRODUCTS BEYOND THE WARRANTY PERIOD
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
OWNER’S MANUAL
PYRGEOMETER
Models SL-510 and SL-610
Rev: 11-Oct-2021
APOGEE INSTRUMENTS, INC. | 721 WEST 1800 NORTH, LOGAN, UTAH 84321, USA
TEL: 435-792-4700 | FAX:
435-787-8268 | WEB:
APOGEEINSTRUMENTS.COM
Copyright © 2021 Apogee Instruments, Inc.
CERTIFICATE OF COMPLIANCE
EU Declaration of Conformity
This declaration of conformity is issued under the sole responsibility of the
manufacturer:
Apogee Instruments, Inc.
721 W 1800 N
Logan, Utah 84321
USA
for the following product(s):
Models: SL-510, SL-610
Type: Pyrgeometer
The object of the declaration described above is in conformity with the relevant Union harmonization legislation:
2014/30/EU Electromagnetic Compatibility (EMC) Directive
2011/65/EU Restriction of Hazardous Substances (RoHS 2) Directive
2015/863/EU Amending Annex II to Directive 2011/65/EU (RoHS 3)
Standards referenced during compliance assessment:
EN 61326-1:2013 Electrical equipment for measurement, control, and laboratory
use – EMC requirements
EN 50581:2012 Technical documentation for the assessment of electrical and
electronic products with respect to the restriction of hazardous substances
Please be advised that based on the information available to us from our raw material suppliers, the products manufactured by us do not contain, as intentional additives, any of the restricted materials including lead (see note below), mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), polybrominated biphenyls (PBDE), bis (2-Ethylhexyl) phthalate (DEHP), butyl benzyl phthalate (BBP), dibutyl phthalate (DBP), and diisobutyl phthalate (DIBP). However, please note that articles containing greater than 0.1% lead concentration are RoHS 3 compliant using exemption 6c.
Further note that Apogee Instruments does not specifically run any analysis on our raw materials or end products for the presence of these substances, but we rely on the information provided to us by our material suppliers.
Signed for and on behalf of:
Apogee Instruments, October 2021
Bruce Bugbee
President
Apogee Instruments, Inc.
INTRODUCTION
All objects with a temperature above absolute zero emit electromagnetic
radiation. The wavelengths and intensity of radiation emitted are related to
the temperature of the object. The atmosphere and terrestrial surfaces (e.g.,
soil, plant canopies, water, snow) emit radiation in the mid-infrared portion
of the electromagnetic spectrum (approximately 4-50 µm).
Pyrometers are sensors that measure the net longwave radiation difference
between the detector surface and surface the detector is directed towards
(typically, atmosphere or ground surface). Longwave radiation emitted by the
surface of interest can be calculated with the additional measurement of
detector temperature, typically accomplished via an internal thermistor or
PRT.
Typical applications of pyrometers include measurement of incoming longwave
radiation from the sky and outgoing longwave radiation from terrestrial
surfaces in atmospheric and energy balance studies. Incoming longwave
radiation measurements from pyrometers are an important input to frost
prediction models. Pyrometers are also integrated into net radiometers for the
measurement of net radiation at the land surface.
Apogee Instruments SL-510 and SL-610 pyrometers consist of a thermopile
detector, silicon filter with a diamond-like carbon coating (for
weatherproofing), precision thermistor (for detector temperature measurement),
heater, and signal processing circuitry mounted in an anodized aluminum
housing, and a cable to connect the sensor to a measurement device. Sensors
are potted solid with no internal air space and are designed for continuous
measurement of longwave radiation from the sky and terrestrial surfaces in
outdoor environments. SL510 and SL-610 pyrometers output an analog voltage
that is directly proportional to the longwave radiation balance of the target
(surface the detector is directed towards) and detector; the detector is
sensitive to the radiation incident on a planar surface (does not have to be
horizontal), where the radiation emanates from all angles of a hemisphere.
Longwave radiation incident on the detector is calculated from the radiation
balance measurement and detector temperature measurement.
SENSOR MODELS
Apogee SL-510 and SL-610 pyrometers covered in this manual are analog versions that provide a voltage output. Apogee offers the SL-510 for atmospheric measurements (upward-looking sensor, measures incoming longwave radiation) and SL-610 for terrestrial surface measurements (downward-looking sensor, measures outgoing longwave radiation).
A sensor’s model number and serial number are located on a label near the pigtail leads on the sensor cable. If you need the manufacturing date of your sensor, please contact Apogee Instruments with the serial number of your sensor.
SPECIFICATIONS
| SL-510-SS|
SL-610-SS
---|---|---
Sensitivity| 0.12 mV per W m -2 (variable from sensor to
sensor, typical value listed)
Calibration Factor (Reciprocal of Sensitivity)| 8.5 W m-2 per mV (variable
from sensor to sensor, typical value listed)
Calibration Uncertainty| ± 5 % (see Calibration Traceability below)
Measurement Range| -200 to 200 W m-2 (net longwave irradiance)
Output from Thermopile| -23.5 to 23.5 mV
Output from Thermistor| 0 to 2500 mV (typical, other voltages can be used)
Temperature Sensor| 30 kΩ thermistor, ± 1 C tolerance at 25 C
Input Voltage Requirement for Thermistor| 2500 mV excitation (typical, other
voltages can be used)
Measurement Repeatability| Less than 1 %
Long-term Drift| Less than 2 % change in sensitivity per year
Non-linearity| Less than 1 %
Response Time| Less than 0.5 s
Field of View| 180°| 150°
Spectral Range| 5 to 30 µm
Temperature Response| Less than 5 % from -15 to 45 C
Window Heating Offset| Less than 10 W m-2
Zero Offset B| Less than 5 W m
Tilt Error| Less than 0.5 %
Uncertainty in Daily Total| ± 5 %
Heater| ± 5 %
Dimensions| 780 Ω, 15.4 mA current draw and 185 mW power requirement
at 12 V DC
Mass| 90 g| 100 g
Cable| 5 m of six conductors, shielded, twisted-pair wire; TPR jacket
(high water resistance, high UV stability, flexibility in cold conditions);
pigtail lead wires; stainless steel (316), M8 connector located 25 cm from the
sensor head
Warranty| 4 years against defects in materials and workmanship
Calibration Traceability
Apogee SL-510 and SL-610 pyrometers are calibrated against the mean of two Apogee model SL-510 or SL-610 transfer standard pyrometers inside a custom blackbody cone held at multiple fixed temperatures over a range of radiometer (detector and sensor body) temperatures. The temperature of the blackbody cone is measured with replicate precision thermistors thermally bonded to the cone surface. The transfer standard pyrometers are calibrated against the mean of at least two reference upward-looking pyrometers under all-sky conditions in Logan, Utah. Each of the two reference pyrometers is recalibrated on an alternating year schedule (one instrument per year) at the National Renewable Energy Laboratory (NREL) in Golden, Colorado. NREL reference standards are calibrated to the World Infrared Standard Group (WISG) in Davos, Switzerland.
DEPLOYMENT AND INSTALLATION
Mount the sensor to a solid surface with the nylon mounting screw provided included a thermally-insulated base that needs to be mounted between the sensor and the surface it is being mounted to. To accurately measure atmospheric longwave radiation incident on a horizontal surface, the sensor should be approximately level (longwave radiation from the atmosphere is diffuse, so a perfect level of the sensor is not required). An Apogee Instruments model AL-100 leveling plate is recommended for this purpose. To facilitate mounting on a cross arm, an Apogee Instruments model AM-110 mounting brackets is recommended.
Sensors must be carefully mounted in order to view the desired target surface
(sky or ground) and avoid including unwanted surfaces/objects in the field of
view, thereby averaging unwanted radiation with the target radiation.
The sensor should be mounted such that obstructions (e.g., weather station
tripod/tower or other instrumentation) do not obstruct the sensor field of
view. Once mounted, the green cap should be removed from the sensor.
The green cap can be used as a protective covering for the sensor when it is
not in use.
CABLE CONNECTORS
Apogee started offering in-line cable connectors on some bare-lead sensors in March 2018 to simplify the process of removing sensors from weather stations for calibration (the entire cable does not have to be removed from the station and shipped with the sensor).
The ruggedized M8 connectors are rated IP68, made of corrosion-resistant marine-grade stainless steel, and designed for extended use in harsh environmental conditions.
Instructions
Pins and Wiring Colors: All Apogee connectors have six pins, but not all pins are used for every sensor. There may also be unused wire colors inside the cable. To simplify the datalogger connection, we remove the unused pigtail lead colors at the datalogger end of the cable.
If a replacement cable is ever needed, please contact Apogee directly to
ensure ordering the proper pigtail configuration.
Alignment: When reconnecting the sensor, arrows on the connector jacket
and an aligning notch ensure proper orientation.
Disconnection for extended periods: When disconnecting the sensor for an extended period of time from a station, protect the remaining half of the connector still on the station from water and dirt with electrical tape or another method.
Tightening: Connectors are designed to be firmly finger-tightened only. There is an O-ring inside the connector that can be overly compressed if a wrench is used. Pay attention to thread alignment to avoid cross-threading. When fully tightened, 1-2 threads may still be visible.
OPERATION AND MEASUREMENT
Apogee SL-510 and SL-610 pyrometers output two signals: a voltage from the
thermopile radiation detector (proportional to the radiation balance between
target and detector) and a voltage from the thermistor (proportional to the
magnitude of the excitation voltage and resistance of thermistor). The voltage
output from the thermopile is an electrically-isolated bipolar (polarity is
dependent on the temperature difference between sensor and target) signal,
typically between -20 and 20 millivolts, and requires a high-resolution
differential measurement.
The voltage output from the thermistor can be measured with a single-ended
measurement. In order to maximize measurement resolution and signal-to-noise
ratio, the input range of the measurement device should closely match the
output range of the pyrometer. DO NOT connect the thermopile (white and
black wires) to a power source. The detector is self-powered and
applying voltage will damage it. Input voltage is required to measure the
resistance of the thermistor and to power the heater. Only the red and yellow
wires should be connected to a power source.
VERY IMPORTANT: Apogee changed all wiring colors of our bare-lead sensors
in March 2018 in conjunction with the release of inline cable connectors on
some sensors. To ensure proper connection to your data device, please note
your serial number or if your sensor has a stainless-steel connector 30 cm
from the sensor head then use the appropriate wiring configuration below.
Wiring for SL-510 Serial Number 1074 and above (or with cable connector)
and SL-610 Serial Number 1034 and above (or with cable connector)
Apogee SL-510 and SL-610 pyrometers are calibrated in a temperature-controlled
chamber that houses a custom-built blackbody cone (target) for the radiation
source. During calibration, pyrometers (detectors) are held in a fixture at
the opening of the blackbody cone but are thermally insulated from the cone.
Detector and target temperature are controlled independently. At each
calibration set point, detectors are held at a constant temperature while the
blackbody cone is controlled at temperatures below (approximately 20 C for the
first set point and approximately 6 C for the second set point, but dependent
on detector temperature) and above (approximately 6 C, but dependent on
detector temperature) detector temperature. The range of detector temperatures
is -25 C to 50 C (set points at 15 C increments). Data are collected at each
detector temperature setpoint after detectors and targets reach constant
temperatures.
All SL-510 and SL-610 pyrometers have sensor-specific calibration coefficients
determined during the custom calibration process. Unique coefficients for each
sensor are provided on a coefficient certificate (example shown below).
721 West 1800 North
Logan, UT 84321
Certificate of Calibration
Apogee Instruments Pyrgeometer
Model SL Series
Serial Number | Example SL Series |
---|---|
Calibration Date | Oct-2016 |
Recommended Recalibration Date | Oct-2018 |
Calibration Coefficient (K¹.) | 9 033 W M -2 per mV |
Calibration Coefficient (K2) | 1 024 Unitless |
Calibration Uncertainty | ± 5 % |
**Calibration Procedure
**
Apogee pyrometers we calibrated agent the mean of four Apogee model SL-610 and SL-610 transfer standard pyrometers inside a custom blackbody cone held at multiple fried temperatures over a range of (odometer (detector and sensor body) temperatures The temperature of the blackbody cone is measured loath replicate precision thermistors thermally bolded to the cone surface The transfer standard pyrometers are calibrated against the mew of least two reference upward-looking pyrometers under all-sky conditions in Logan, Utah Each of the two reference pyrometers are recalibrated on an alternating year schedule (one instrument per yew) at the National Renewable Energy Laboratory (NREL) in Golden, Colorado NREL reference standards are calibrated to the World Infrared Standard Group iWISG) In Davos, Switzerland
| Traceability|
---|---|---
Instrument (Serial #)| | Classification I| Calibration
Date| Calibration Due Date
Kpp & Zonen CGR4 (130535′,| | Reference Pyrgeometer|
6-Jul-2015| 7-Jul-2017
Kpp & Zonen CGR4 (130636)| | Reference Pyrgeometer| 5-Aug-2016|
5-Aug-2018
Apogee SL-510 (1015)| | Pyrgeometer Transfer Standard|
9-Sep-2016| 9-Sep-2017
Apogee SL-510 (1016)| | Pyrgeometer Transfer Standard|
9-Sep-2016| 9-Sep-2017
Apogee SL-610 (1005)| | Pyrgeometer Transfer Standard|
9-Sep-2016| 9-Sep-2017
Apogee SL-610 (1006)| | Pyrgeometer Transfer Standard|
9-Sep-2016| 9-Sep-2017
Technical Manager
Date: 12 – Oct – 2016
Please keep this document for your records
Ph. (435)792-4700 Fax (435)787-8285
Calibration overview data and specific calibration coefficients are listed in the upper section of the calibration sheet, followed by the calibration procedure. Calibration traceability information and calibration dates are in the lower section of the sheet.
Temperature Measurement with Internal Thermistor
Measurement devices (e.g., datalogger, controller) do not measure resistance
directly but determine resistance from a half-bridge measurement, where an
excitation voltage is an input across the bridge resistor and an output
voltage is measured across the thermistor.
Thermistor wiring for SL-510 Serial Number 1074 and above (or with cable
connector) and SL-610 Serial Number 1034 and above (or with cable connector)
Thermistor wiring for SL-510 with Serial Numbers range 0-1073 and SL-610
with Serial number range 0-1033
An excitation voltage of 2.5 V DC is recommended to minimize self-heating and current drain, while still maintaining adequate measurement sensitivity (mV output from thermistor per C). However, other excitation voltages can be used. Decreasing the excitation voltage will decrease self-heating and current drain but will also decrease thermistor measurement sensitivity. Increasing the excitation voltage will increase thermistor measurement sensitivity but will also increase self-heating and current drain.
The internal thermistor provides a temperature reference for the calculation of the target temperature. Resistance of the thermistor changes with temperature. The thermistor resistance (RT, in Ω) is measured with a half- bridge measurement, requiring an excitation voltage input (VEX) and a measurement of output voltage (VOUT):
where 24900 is the resistance of the bridge resistor in Ω. In the generic equation 1b, VR is the direct output from the half-bridge measurement, where VR is equal to the ratio of VOUT to VEX (i.e. VOUT = VR * VEX). From thermistor resistance (RT), temperature (TK, in Kelvin) is calculated with the Steinhart-Hart equation and thermistor specific coefficients (30 kOhm @ 25 C):
For temperatures less than zero Celsius: A = 9.32960 x 10 -4 , B =
2.21424 x 10 -4 , and C = 1.26329 x 10 -7
For temperatures greater than zero Celsius: A = 9.32794 x 10 -4 , B =
2.21451 x 10 -4 , and = 1.26233 x 10-7
Longwave Radiation Measurement
The detector output from SL-510 and SL-610 pyrometers follows the fundamental physics of the Stefan-Boltzmann Law, where radiation transfer is proportional to the fourth power of absolute temperature. The mV signal from the detector is linearly proportional to the longwave radiation balance between the target and detector, analogous to longwave radiation emission being linearly proportional to the fourth power of temperature in the Stefan-Boltzmann Law. A modified form of the Stefan-Boltzmann equation is used to calibrate sensors, and subsequently, calculate longwave irradiance from target:
LW | Incoming Longwave, in W m-2 |
---|---|
ki | Calibration coefficient 1 (see cal. sheet) |
K2 | Calibration coefficient 2 (see cal. sheet) |
SD | The signal from a detector, mV (Apprx. -23.5 to 23.5 mV) |
a | Stefan-Boltzmann constant, 5.6704 x 10-8W m-2 K-4 |
TD |
Detector temperature, in K
where LW; is longwave radiation emitted from target [W m-2], SD is the
millivolt signal from the detector, To is the temperature measured with a
thermistor thermally bonded to the detector [K], a is Stefan-Boltzmann
constant = 5.6704 x 10 W m-2 K-4, and ki and k2 are custom calibration
coefficients. During the calibration process, ki and k2 are determined by
minimizing the difference between measurements of LW from each sensor and
reference LW measured with transfer standard pyrometers. The derived ki and k2
coefficients are the custom calibration coefficients listed on the calibration
certificate (shown above) that come with each SL-510 and SL-610 pyrometer.
Operation of Heater
Apogee SL-510 and SL-610 pyrometers have an internal heater to allow for
sensor heating during precipitation events or under conditions of dew and
frost deposition. The heater is designed to keep the water (liquid and frozen)
of the silicon filter and does not need to be powered in order to make
measurements of longwave radiation. However, if the filter has water on the
surface, errors can result. Continuously powering the heater under conditions
that do not require heating will not damage the sensor or influence
measurements.
MAINTENANCE AND RECALIBRATION
Blocking of the optical path between the target and detector, often due to moisture or debris on the silicon filter, is a common cause of inaccurate measurements. SL-510 pyrometers have a domed housing for improved self- cleaning from rainfall, but the flat filter surface of SL-510 and SL-610 pyrometers can become partially blocked in three ways:
- Dew or frost formation on the silicon filter (can be minimized by powering heater).
- Salt deposit accumulation on the filter, due to evaporating irrigation water or sea spray. This leaves a thin white film on the filter surface. Salt deposits can be removed with a dilute acid (e.g., vinegar). Salt deposits cannot be removed with solvents such as alcohol or acetone.
- Dust and dirt deposition on the window (usually a larger problem in windy environments). Dust and dirt are best removed with deionized water, rubbing alcohol, or in extreme cases, acetone.
Clean filter with a cotton swab dipped in the appropriate solvent. Never use
abrasive material on the silicon filter. Use only gentle pressure when
cleaning the filter with a cotton swab, to avoid scratching the outer surface.
The solvent should be allowed to do the cleaning, not mechanical force.
It is recommended that pyrometers be recalibrated every two years. See the
Apogee webpage for details regarding the return of sensors for recalibration
(http://www.apogeeinstruments.com/tech-support-recalibrationrepairs/).
TROUBLESHOOTING AND CUSTOMER SUPPORT
Independent Verification of Functionality
The radiation detector in Apogee SL-510 and SL-610 pyrometers is a self-
powered device that outputs a voltage signal proportional to the radiation
balance between the detector and target surface. A quick and easy check of
detector functionality can be accomplished using a voltmeter with microvolt
(µV) resolution. Connect the positive lead of the voltmeter to the white wire
from the sensor and the negative lead (or common) to the black wire from the
sensor. Direct the sensor toward a surface with a temperature significantly
different than the detector. The voltage signal will be negative if the
surface is colder than the detector and positive if the surface is warmer than
the detector. Placing a piece of tinfoil in front of the sensor should force
the sensor voltage signal to zero. The thermistor inside SL-510 and SL-610
pyrometers yield a resistance proportional to temperature. A quick and easy
check of thermistor functionality can be accomplished with an ohmmeter.
Connect the lead wires of the ohmmeter to the blue and green wires from the
sensor. The resistance should read 30 kΩ at 25 C. If the sensor temperature is
less than 25 C, the resistance will be higher. If the sensor temperature is
greater than 25 C, the resistance will be lower. Connect the lead wires of the
ohmmeter to the red and green wires from the sensor. The resistance should
read 24.9 kΩ and should not vary. Connect the lead wires of the ohmmeter to
the red and blue wires from the sensor. The resistance should be the sum of
the resistances measured across the blue and green wires, and red and green
wires (e.g., 30 kΩ plus 24.9 kΩ at 25 C).
Compatible Measurement Devices (Dataloggers/Controllers/Meters)
Apogee SL-510 and SL-610 pyrometers have sensitivities in the microvolt
range, approximately 0.11 mV per W m -2 difference between target and
detector. Thus, a compatible measurement device e.g., datalogger or
controller) should have a resolution of at least 0.11 mV to produce a longwave
radiation resolution of 1 W m -2 .
Measurement of detector temperature from the internal thermistor requires an
input excitation voltage, where 2500 mV is recommended. A compatible
measurement device should have the capability to supply the necessary voltage.
An example datalogger program for Campbell Scientific dataloggers can be found
on the Apogee webpage at
http://www.apogeeinstruments.com/content/Thermopile-Pyrgeometer-
Unamplified.CR1.
Modifying Cable Length
When the sensor is connected to a measurement device with high input
impedance, sensor output signals are not changed by shortening the cable or
splicing on an additional cable in the field. Tests have shown that if the
input impedance of the measurement device is 10 MΩ or higher, there is
negligible effect on the radiometer calibration, even after adding up to 50 m
of cable. Apogee SL-510 and SL-610 pyrometers use shielded, twisted pair
cable, which minimizes electromagnetic interference. This is particularly
important for long lead lengths in electromagnetically noisy environments. See
Apogee webpage for details on how to extend sensor cable length
(http://www.apogeeinstruments.com/how-to-make-a-weatherproof-cable-splice/).
Signal Interference
Due to the small voltage signals from the detector, care should be taken to
provide appropriate grounding for the sensor and cable shield wire, in order
to minimize the influence of electromagnetic interference (EMI). In instances
where SL-510 and SL-610 series pyrometers are being used in close proximity to
communications (near an antenna or antenna wiring), it may be necessary to
alternate the data recording and data transmitting functions (i.e.,
measurements should not be made when data are being transmitted wirelessly).
If EMI is suspected, place a tinfoil cap over the front of the sensor and
monitor the signal voltage from the detector. The signal voltage should remain
stable at (or very near) zero.
RETURN AND WARRANTY POLICY
RETURN POLICY
Apogee Instruments will accept returns within 30 days of purchase as long as
the product is in new condition (to be determined by Apogee). Returns are
subject to a 10 % restocking fee.
WARRANTY POLICY
What is Covered
All products manufactured by Apogee Instruments are warranted to be free from
defects in materials and craftsmanship for a period of four (4) years from the
date of shipment from our factory. To be considered for warranty coverage an
item must be evaluated by Apogee.
Products not manufactured by Apogee (spectroradiometers, chlorophyll content
meters, EE08-SS probes) are covered for a period of one (1) year.
What is Not Covered
The customer is responsible for all costs associated with the removal,
reinstallation, and shipping of suspected warranty items to our factory.
The warranty does not cover equipment that has been damaged due to the
following conditions:
- Improper installation or abuse.
- Operation of the instrument outside of its specified operating range.
- Natural occurrences such as lightning, fire, etc.
- Unauthorized modification.
- Improper or unauthorized repair.
Please note that nominal accuracy drift is normal over time. Routine
recalibration of sensors/meters is considered part of proper maintenance and
is not covered under warranty.
Who is Covered
This warranty covers the original purchaser of the product or other party who
may own it during the warranty period.
What Apogee Will Do
At no charge Apogee will:
- Either repair or replace (at our discretion) the item under warranty.
- Ship the item back to the customer by the carrier of our choice.
Different or expedited shipping methods will be at the customer’s expense.
How To Return An Item
-
Please do not send any products back to Apogee Instruments until you have received a Return Merchandise Authorization (RMA) number from our technical support department by submitting an online RMA form at www.apogeeinstruments.com/tech-support-recalibration-repairs/. We will use your RMA number for tracking the service item. Call 435-245-8012 or email techsupport@apogeeinstruments.com with questions.
-
For warranty evaluations, send all RMA sensors and meters back in the following condition: Clean the sensor’s exterior and cord. Do not modify the sensors or wires, including splicing, cutting wire leads, etc. If a connector has been attached to the cable end, please include the mating connector – otherwise, the sensor connector will be removed in order to complete the repair/recalibration.
Note: When sending back sensors for routine calibration that have Apogee’s standard stainless-steel connectors, you only need to send the sensor with the 30 cm section of cable and one-half of the connector. We have mating connectors at our factory that can be used for calibrating the sensor. -
Please write the RMA number on the outside of the shipping container.
-
Return the item with freight pre-paid and fully insured to our factory address shown below. We are not responsible for any costs associated with the transportation of products across international borders.
Apogee Instruments, Inc.
721 West 1800 North Logan, UT
84321, USA -
Upon receipt, Apogee Instruments will determine the cause of failure. If the product is found to be defective in terms of operation to the published specifications due to a failure of product materials or craftsmanship, Apogee Instrument will repair or replace the items free of charge. If it is determined that your product is not covered under warranty, you will be informed and given an estimated repair/replacement cost.
PRODUCTS BEYOND THE WARRANTY PERIOD
For issues with sensors beyond the warranty period, please contact Apogee at
techsupport@apogeeinstruments.com
to discuss repair or replacement options.
OTHER TERMS
The available remedy of defects under this warranty is for the repair or
replacement of the original product, and Apogee Instruments is not responsible
for any direct, indirect, incidental, or consequential damages, including but
not limited to loss of income, loss of revenue, loss of profit, loss of data,
loss of wages, loss of time, loss of sales, accruement of debts or expenses,
injury to personal property, or injury to any person or any other type of
damage or loss.
This limited warranty and any disputes arising out of or in connection with
this limited warranty (“Disputes”) shall be governed by the laws of the State
of Utah, USA, excluding conflicts of law principles and excluding the
Convention for the International Sale of Goods. The courts located in the
State of Utah, USA, shall have exclusive jurisdiction over any Disputes.
This limited warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state and jurisdiction to jurisdiction,
and which shall not be affected by this limited warranty. This warranty
extends only to you and cannot be transferred or assigned. If any provision of
this limited warranty is unlawful, void, or unenforceable, that provision
shall be deemed severable and shall not affect any remaining provisions. In
case of any inconsistency between the English and other versions of this
limited warranty, the English version shall prevail. This warranty cannot be
changed, assumed, or amended by any other person or agreement
APOGEE INSTRUMENTS, INC.
721 WEST 1800 NORTH,
LOGAN, UTAH 84321,
USA
TEL: 435-792-4700
FAX: 435-787-8268
WEB: APOGEEINSTRUMENTS.COM
Copyright © 2021 Apogee Instruments, Inc.