otofonix Apex Hearing Aid for Senior and Adults User Guide
- June 6, 2024
- otofonix
Table of Contents
Apex
Quick Start Guide
Insert Battery & Turn on your Otofonix Apex
Remove battery tab and wait one minute to activate the battery
Open the battery door and insert the battery with “+” facing the Otofonix logo
Turn your Apex on by closing the battery door
HELPFUL VIDEOS
Check out our library of videos for helpful tips and
tricks
HELPFUL TIP
- Low Battery Warning = Series of melodic double beeps and some static (30 min to change). Expected Battery Life = 6-8 days
Place the Otofonix Apex on your Ear
Hook body of hearing device behind the ear
Insert ear dome into the ear canal with gentle pressure until snugly seated in the ear canal
Tuck stabilizer bar into an outer bowl of the ear so ear dome stays in place
Taking off – To prevent damage, first remove ear dome, then remove a device from behind the ear
Changing Volume Levels and Listening Modes
Each time you press the button you will increase the volume or program. To
decrease volume or program you must cycle through each volume level.
Change Volume = Quickly Press and Release Button
Change Program = Press and Hold Button for 3 seconds. You will first hear the
beep indicating you’re changing volume, keep holding the button down to change
programs.
Tips to Change Volume and Listening Modes
To limit whistling from your device when changing volume/programs, approach
the device from behind your ear rather than from the top. Support the bottom
of the hearing device with the thumb when pressing the volume/program button.
| Program 1| Program 2| Program 3
---|---|---|---
Memory Setting| Normal Setting| Noisy Setting| Treble Setting
Description| Everyday listening with low noise reduction| Background noise
suppression (wind, restaurants)| Reduce high frequency sounds like whistling
Notification Method| Single Beep| Two Beeps| Three Beeps
The Apex is preprogrammed to Program 1, Volume Level 4 When the program/volume
has not been changed for 10 minutes, that will become the new memory setting
when turned off and on again.
HELPFUL TIPS
- If the sound tube causes any discomfort, try the larger size #2 that is provided in the box. If the sound tube feels loose you may need a smaller size, please call 704-380-0508 so we can accommodate you.
Care and Maintenance
For optimal performance, keep the sound tube and ear dome clean. Use a cleaning brush daily to clear the ear dome of wax. Clean sound tubes often and anytime amplification stops or seems reduced.
Remove Sound Tube: Turn tube from 12 to 10 o’clock position (DO NOT rotate past 10 o’clock)
A) Gently wiggle and pull tube from hearing device B) Remove ear dome from the tube
Insert cleaning wire through the base of sound tube and pull out the opposite end
Brush microphone and ear dome clean (DAILY)
LEADING CAUSES FOR LITTLE OR NO AMPLIFICATION
Wax Obstruction – Even if you cannot see it, the wax may be stuck in the sound tube and/or ear dome. Follow the steps on this page to restore maximum amplification. Low/Defective Battery – Replace the battery. Remove pull-tab. Wait one minute before using.
Reattach sound tube: Start at 10 o’clock position, ensure there is no gap. Then rotate back to the 12 o’clock position.
Reattach ear dome: ensure ear dome slides overall 3 ridges (DO NOT push past 3 ridges)
HELPFUL VIDEOS
Check out our library of videos for helpful tips and tricks!
otofonix.com/resources
First time users of Hearing Device
The first time you use your new Apex some sounds may seem very loud. You may
hear the faucet drip, beeps from electronics, crumpling paper; sounds you may
have not heard in a long time. This can be overwhelming at first. Don’t worry,
your brain will adjust to these new sounds, it just takes a little time.
We recommend starting slowly. Eventually, your brain will learn to “turn down”
some sounds, like crumpling paper, while “turning up” the sounds you want to
hear, like conversations with loved ones. This process can take up to 21 days
to become fully adjusted to your new hearing device.
Start by first wearing them for 20-30 minutes at a time in a more private/quiet
setting. Avoid noisy areas like restaurants at first. Gradually start wearing
your new hearing device for longer time periods and in different settings
until you are able to wear them all day.
In a few weeks, your brain will become “re-programmed”, conversations will be
easier to hear and follow, and you will find yourself more relaxed and confident
in social situations.
Things to Avoid
- Avoid physical shock, such as dropping on the floor
- Store in a cool dry place with the battery door completely open when not in use
- Do not get your Otofonix Apex wet
- Do not use hair spray or a hairdryer while wearing your Apex
- Do not expose your Apex to excessive heat or moisture (use a hearing aid dehumidifier each night if you live in a humid climate)
Troubleshooting Your Hearing Device
| ISSUE | POSSIBLE SOLUTION |
|---|---|
| Hearing device stopped working or sound is weak | Clean the sound tube |
and ear dome to restore full amplification. (Directions & Cleaning Kit
included)
Need more amplification or product emits excessive whistling|
- Try closed-ear dome (Eliminates whistling and 5-8 db increase in amplification)
- Ensure ear dome fits securely in the ear canal
- Ensure the sound tube is securely attached
Too much background noise| Try using Listening Program 2
Love our hearing devices?
We want to help your friends and loved ones too! Help us spread the word!
Leave us a review! otofonix.com/leaveareview
Don’t forget your accessories!
Sound Tubes
Available in 4 sizes (Preassembled with Size #1)
Ear Domes
Available in 4 styles in 3 sizes. (Preassembled with Medium Magic Dome)
Batteries
Available in a single pack or 10 pack (size 312)
Shop now atotofonix.com Or call us at 704-380-0508
CONTACT US
Monday – Friday
9:00am – 5:30pm EST
---|---
| [email protected]
| otofonix.com
A complete owners manual can be found
at:otofonix.com/resources
©Otofonix
Documents / Resources
|
otofonix Apex Hearing Aid for Senior and
Adults
[pdf] User Guide
Apex, Hearing Aid for Senior and Adults
---|---