LongPlus LPHDC5MBM CCTV Home Surveillance IP66 Waterproof IR Cut Bullet Security Camera User Guide
- June 6, 2024
- LongPlus
Table of Contents
LongPlus Camera
Quick Start Guide
Please read the Quick Start Guide carefully before using the product and keep
it.
Related tools and documents of product, please download from
www.herospeed.net
Statement
- This manual is applicable to LongPlus series products.
- This manual may contain information that is technically inaccurate, inconsistent in the product’s function and operation, or in a typographical error. Our company will update the context in the manual according to the enhancement of product features. Updated content will be added in the new version of this manual without further notice.
- If there is a manual description of the product does not match with the physical, in order to prevail in kind.
Safety Precautions
1. Please modify the default password of the user in time after the device is
installed to avoid being stolen.
2. Please don’t place or install the device in direct sunlight or near heat-
generating equipment.
3. Please don’t install the device in humid, dusty or sooty please.
4. Please keep the device level installation or installed in a stable please,
pay attention to prevent the product from falling.
5. Please don’t drip or spill liquids on the device, and ensure that the
device can’t be placed article filled with liquid to prevent liquid from
flowing into the device.
6. Please install the device in a well-ventilated place, don’t block the vent
of the device.
7. Only use the device within the range of rated input/output.
8. Please don’t disassemble the device at will.
9. Please transport, use and store the device within the range of allowable
humidity and temperature.
Disclaimer
The following clauses of exemption or limitation of liability, please pay
special attention to them:
- Our company won’t take any responsibility for the personal injury or loss of property of you or any third party if the service of the product is terminated due to the following reasons; It is not properly installed or used strictly according to the requirements; For the protection of national or public interests; Force Majeure; Your own or a third party reason(including but not limited to the use of third party products, software or components and so on).
- Our company has never given any express or implied warranty that the product is suitable for a particular purpose or use. The product can’t be used in medical/safety equipment or other applications where there is a breakdown of the product that could result in life-threatening or personal injury, as well as the use of hazardous or non-humanitarian, such as weapons of mass destruction, biological and chemical weapons, nuclear explosions or the use of any unsafe nuclear energy. Any loss or liability due to the above use will be at your own risk.
- This product can detect the illegal invasion that occurred in a specific area under proper installation and use, but can’t avoid the accident that happened, personal injury or property loss caused by it. In your daily life, you should be vigilant and strengthen your safety awareness.
- Our company is not responsible for any indirect, incidental, special or punitive damages, clamis, property loss or any data or documents. Within the maximum range of permitted by law, the liability of pay compensation of our company doesn’t exceed the amount you paid for the purchase of this product.
APP Download & Installation
Process: Register→Login→Add Device→Service Application Use the following methods to download and install to phones.
- Go to App Store or Google play, and search for “LongPlus” to download and install.
- Scan the QR code below to download and install.
https://www.ali- luya.com/home/account/app-q-rcode?p_id=7&name=longplus
Function description of APP button
Add Device
Step 1: Open the “LongPlus” APP on the mobile phone desktop, enter the login
interface, enter the account number and password, and click “Login” (You can
also log in via Google or WeChat. New users must register first.).
Step 2: Click “Add Device” or “+ “. Step 3: Power up the device, press and
hold the reset button, after hearing the voice prompt “Reset successful,
waiting for connection”, click “Check box → Next”.
Step 4: Select WIFI, enter the corresponding password, and click “Next”.
Step 5: Align the QR code displayed on the mobile phone with the camera lens
at a distance of about 15 cm. After hearing “WIFI connecting, please wait”,
click “Check box → Next”.
Step 6: When prompted that the device is successfully connected to the
network, click “Next”. Select the group and click “Complete”.
Preview real-time video of the device
The preview steps are as follows:
Step 1: On the home page of the APP, select Group → Device to enter the live
preview interface.
Step 2: Preview the real-time video of the device.
[Preview] Used to enter the playback interface and gallery, and make voice calls with the device.
[Perspective] It is used to perform operations such as device PTZ direction
control, cruise set, and zoom in/out the video.
[Manipulation] It is used to configure equipment alarms, switch lights, video
flip and other functions.
Voice Call
The specific steps are as follows:
Step 1: On the home page of the APP, select Group → Device to enter the live
preview interface.
Step 2: Click ” ” to enter the call state.
Step 3: Make a voice call with the device and click “ ” to end the call.
Tour Inspection Setting
Step 1: On the home page of the APP, select Group → Device to enter the live
preview interface.
Step 2: Click “Perspective”.
Step 3: Configure preset points.
Use the direction buttons to rotate the pan/tilt to the position needed, and
click “No preset X → Save” to configure all presets in this way.
Step 4: Click “Tour Inspection”, the device will start to cruise according to
the preset points, and the dwell time for each preset point is 3 seconds.
NOTE
- When the preset point is not set, click “Tour”, the device will start to cruise according to the default track.
- Long press the preset point and click “OK” to delete the preset point.
Playback
Step 1: On the home page of the APP, select Group → Device to enter the live
preview interface.
Step 2: Click ” ” to enter the video playback interface.
Step 3: Select the type of video playback (Cloud video/Card video).
Cloud video playback
(1) Start playing cloud video. You can also play cloud video by selecting the
video file.
NOTE
Cloud recording must have purchased a cloud service package. If it is “motion
detection” recording, the alarm switch must also be turned on.
Card video playback:
- Select the recording time and recording type, and the recording will start playback.
- Press and hold the time axis and slide left and right to switch the playing time.
FAQ
Q: How does the camera store videos?
A: The camera currently supports a maximum 128G FAT32 format, Class6 and
Class10 TF cards. Earlier recordings will be deleted automatically when the TF
card is full and will do loop recording.
Q: The camera is offline abnormally?
A:
- Check whether the power supply and network are normal.
- Unplug the power cord to restart the device.
- Check whether the password of the Wi-Fi connection is entered correctly.
- Check whether the router can access the Internet normally.
- Power off the router and camera and restart them.
Q: The setting cannot be operated normally or cannot be started?
A:
- Please make sure that both the mobile phone and the camera have successfully connected to the network.
- Power off and restart the device.
- Press the camera reset button to reset and re-configure the network for the camera.
Read User Manual Online (PDF format)
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