HKBN Mesh Wi-Fi Mesh Satellite Pairing User Guide

HKBN Mesh Wi-Fi
Mesh Satellite Pairing Guide

Open Wi-Fi Concierge App

It requires Wi-Fi Concierge App to pair the Mesh Satellite, please tap on the icon or scan the QR code to download the App.

https://apply.hkbn.net/infinite_home/qrcode.html

Pairing steps

1. After login, tap “+”on the right top corner

2. Connect Mesh Satellite to the power and place it within the Home Gateway Wi-Fi coverage. Tap “Next” until it completed the startup process. (Details as below) Connect to Power
   Plug the provided power adaptor to the DC12V port on the back of Mesh Satellite.
   Complete Startup Process
   When two LED indicator lights are blinking in red, it means the startup process is already completed.

3. Hold the Wi-Fi button for 12 seconds on Home Gateway/Wi-Fi Concierge until the LED indicator light blinks in orange, and then tap “Next”

4. Hold the WPS button on the back of Mesh Satellite for 5 seconds until the LED indicator light blinks in orange, and then  tap “Next”, pairing process will be started

5. After pairing, check whether the LED indicator lights are in solid green, if yes it means pairing succeeded, tap “Yes, It’s showing solid green light” and confirm device name to complete the pairing process

Hold the Wi-Fi button

Hold the WPS button

Pairing Completed

If LED indicator lights are blinking in green/orange/red, it means pairing is failed, please re-pair it by following the instructions on App.
Important:

1. Please make sure the Mesh Satellite is placed within the Wi-Fi coverage of the Home Gateway/Wi-Fi Concierge.
2. Before re-pairing, please hold the WPS and Wi-Fi button at the same time on the back of Mesh Satellite for around 5 seconds to reset it to factory settings. (two LED indicator lights are blinking in red)

Should you have any query, please call our Customer Service Hotline at 128 100

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