HKBN VPN Application User Guide

HKBN VPN Application

Specifications

• Product: HKBN VPN
• Version: v. 20240523
• Main Features: Online privacy and security app for desktop and mobile devices

Product Usage Instructions

My HKBN PROTECT (Management Portal)

HKBN VPN provides an online management platform service where you can remotely manage your subscription. Use the My HKBN PROTECT portal to manage services, check subscription status, and add family members to your circle. You can also share or transfer HKBN VPN between devices at any time.

Download and Install Application

To download and install HKBN VPN:

1. Login to My HKBN PROTECT.
2. Select HKBN VPN from the top menu and tap Install HKBN VPN.
3. Choose the device you want to add (My Device for own devices).
4. Install the application following the instructions provided.

Introduction of HKBN VPN Control Panel

The control panel includes various features:

• Manage Subscription
• Protection On/Off
• Current/Change Location
• Numbers of Harmful Sites Blocked
• Numbers of Tracking Attempts Blocked
• Traffic Protected
• Homepage
• Tracker Mapper On/Off
• Settings
• Help
• My HKBN PROTECT (Management portal)

FAQs

Q: How do I add a new device using My HKBN PROTECT?
A: To add a new device, login to My HKBN PROTECT, select HKBN VPN, tap Install HKBN VPN, choose the device type, and follow the installation instructions.

Q: Can I send the installation link via SMS?
A: Yes, you can send the installation link by SMS, which is applicable only to mobile and tablet devices.

Q: How do I block harmful websites using HKBN VPN?
A: You can block harmful websites by accessing the control panel and selecting the option to block harmful sites. For more details,refer to the user manual.

Introduction of HKBN VPN

HKBN VPN is a simple, yet powerful online privacy and security app for your desktop and mobile devices.

Main Features:

• Connection Protection：creates a secure, encrypted connection from your device to the location that you have selected. It protects your connection in a Wi-Fi network by making your data unreadable for outsiders. It even prevents anyone from changing your data or hijacking your network traffic.
• Virtual Locations: choose where you want your IP address to be shown from about 28 available virtual locations.
• Browsing Protection: makes sure that while you browse the web, the sites you go to are safe.
• Tracking Protection： scans for malware, tracking cookies and other online threats. You’re protected from harmful sites, trackers and apps that want to forward your data without you knowing about it.
• Tracker Mapper: allows you to temporarily log visited web sites to see how they are tracking you, as well as malicious sites blocked.
• App Security: makes sure your device is clean from harmful apps that try to steal personal information, harm your content, or use your device for illegal purposes. (android only)
• Multi-platform Supports:
  • Windows 10 or above;
  • macOS 12 or above.

My HKBN PROTECT (Management Portal)

HKBN VPN provides an online management platform service, you can use it to remotely manage your subscription. After account creation, you can manage services, check subscription status, and add family members to your My HKBN PROTECT circle. You can use My HKBN PROTECT to share or transfer HKBN VPN from one device to another at any time.

Click on the link below to access the HKBN PROTECT management platform: https://ihome2.hkbn.net/fsecureuser

Download and Install Application

You can download and install HKBN VPN through the My HKBN PROTECT online service. You can also use My HKBN PROTECT to send the product to a device by email, making it easy for you to deliver HKBN VPN to a device that you want to protect.

Add new device from My HKBN PROTECT

1. Login to My HKBN PROTECT; Select “HKBN VPN”from top menu; Tap “Install HKBN VPN”;
   Remark: If all your available HKBN VPN licenses have been used, you can purchase extra licenses.

2. Choose whose device do you want to add: Select “My Device” (If install to your own devices) and then click “Continue”;

3. You can select to install the application to the device you are using；

4. If you would like to install to another, choose the correct device type;

   • Enter the email address and send a HKBN ID PROTECTION installation link to your device via email;
   • Or you can send the installation link by SMS ；
     Remark: Installation link send by SMS is only applicable to mobile and tablet device.

5. Installation the application according to the instructions.

Introduction of HKBN VPN control panel

1. Manage Subscription
2. Protection On/Off
3. Current/Change Location
4. Numbers of Harmful Sites Blocked
5. Numbers of Tracking Attempts Blocked
6. Traffic Protected
7. Homepage
8. Tracker Mapper On/Off
9. Settings
10. Help
11. My HKBN PROTECT (Management portal)

Turn On HKBN VPN Protection

When you use HKBN VPN, it establishes a VPN connection between your device and F-Secure’s servers. This means that, instead of using a direct connection between your device and the internet, all data traffic is routed through those servers. Your data traffic is encrypted. HKBN VPN uses strong encryption for all communications between your device and the F-Secure servers. This means that identity thieves and other hackers cannot steal your personal information by intercepting your data traffic, even when you use an open Wi-Fi connection.

Your network communication goes through the IP address of the F-Secure server that you are connected to. In this way, for example the web site you browse can only see the IP address of the F-Secure server and not the IP address of your own device.

The websites or files you visited on the Internet will be automatically scanned on the HKBN VPN server and then transferred to the device to verify whether all the data you visited is harmful to your device or privacy. HKBN VPN will not record or store your data in any way, nor will it associate any relevant information with you.

1. Open HKBN VPN application;
2. Turn On Protection.

Changing Your Virtual Location

Using a virtual location protects your privacy and lets you access your favourite streaming services when abroad.
By default, HKBN VPN uses the server that is closest to you for the best possible connection.
Companies use IP geolocation to block users in certain countries from accessing their content. With HKBN VPN, you may be able to go around some of them by changing your virtual location in the following way:

1. Open HKBN VPN App；
2. Tap “Location” (image 1);
3. Set the virtual location that you want. (image 2)

Blocking Harmful Web Sites

While you browse the web, HKBN VPN checks the sites that you go to and makes sure that they are safe. Browsing protection blocks web sites that may contain harmful content or steal your personal information, including credit card numbers, user account information, and passwords.
You will see a notification whenever HKBN VPN blocks a site. On the main view of the app, you can check HKBN VPN’s browsing protection statistics to see how many harmful sites the app has blocked.

What to do when a site is blocked?
If browsing protection blocks a site, most likely the site or service that you are trying to access is either malicious or is trying to track you. Some sites prevent their use altogether if they are not able to set up the tracking first. If you cannot access a site or service that works when HKBN VPN is turned off, you can try to turn tracking protection off when you are accessing that site.

Important: If you turn tracking protection off, at the same time you allow that site and its affiliates to track your online behavior. You may also try to turn browsing protection off if you trust that the site in question is safe.

Important: Turning browsing protection off considerably weakens the security of your web browsing.

Preventing web sites from tracking you

Tracking protection ensures privacy while you browse the web and use apps. When you go to a web site or use an app that tries to track you, HKBN VPN hides your IP address, blocks tracking cookies and prevents apps from sending information about you to data collection sites.
Tracking protection removes all cookies set by known advertising networks, preventing the ad networks from tracking individual visitors from site to site. It also prevents all HTTP traffic from and to what F-Secure’s reputation analysis identifies as a tracking domain, and forces the “Do Not Track” header on for all browsing.
Some of your browsing happens over encrypted communications (HTTPS/TLS/SSL), and in those cases HKBN VPN cannot decrypt the communications and remove the tracking cookies.

Using Tracker Mapper
HKBN VPN never logs your data. However, you can choose to do so yourself by using Tracker Mapper to record your tracking data for up to 24 hours.
Any existing log you make will be deleted permanently once you start a new one or three days after you stop recording.

1. Open HKBN VPN application;
2. From the left navigation, select Tracker Mapper;
3. Select Show Tracker Mapper (image 1);
4. Select Start a new log (image 2).

HKBN VPN Features Per Platform

Should you have any query, please email to HKBNBroadband@hkbn.net

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