maxell MXH-BTW510 Bluetooth Wireless Earphone User Manual

June 6, 2024
Maxell

Bluetooth®
Wireless Earphone
MXH-BTW510
User Manual

Thank you for purchasing this MAXELL product. Before use, make sure to read this Instruction Manual and use the product correctly and safely.

Contents of the package

Introduction

About the user manual

  • This Instruction Manual may be subject to change without prior notice.
  • In order to improve the product, external appearance or part of the specifications may be subject to change without prior notice.

Disclaimer (See the warranty certificate for details of the warranty.)

  • Maxell shall not be responsible for any damage caused by fires, earthquakes, the action of a third party, any accidents, intended or unintended misuse or another usage under abnormal conditions.
  • The warranty stated in the warranty certicate is all we warrant, and we do not warrant anything except for this warranty including express warranty and implied warranty.
  • Maxell shall not be responsible for failure due to any damage caused by usage other than described in the instruction manual.
  • This product is not being designed to be any equipment or device which could be concerned with human life such as medical device, nuclear device, astronomical device, transportation device, etc., nor equipment or devices which requires high reliability. In case this product is used for the above equipment and or systems, Maxell does not responsible for any injuries or failure accidents caused by the failure of this product.
  • This product is Japanese specification. We assume no responsibility if used outside Japan.

Safety Caution

Please strictly follow

Danger| If it is handled incorrectly, the user may suffer death or severe injury 1 and the urgency is high.
---|---
Warning| If it is handled incorrectly, it is assumed that the user may suffer death or serious injury
1
Caution| If it is handled incorrectly, it is assumed that the user may suffer minor injury 2 or there is a possibility that property damage 3 may occur.”

  1. Severe injury is indicated by those that have after-effects such as blindness, injury, burns (high-temperature burns/low-temperature burns, chemical burns), electric shock, fracture, poisoning, etc., and those requiring hospitalization or long-term regular hospital visits for treatment.
  2.  Minor injury refers to hurt, burnt, electric shock, etc. which do not result in hospitalization or long-term follow-up consultation.
  3. Property damage refers to broad damages to houses or properties and domestic animals/ pets.

Examples of Symbol


| stands for caution to fire, explosion, high temperature when handling the product. Details will be illustrated inside the symbol.
| stands for prohibited actions when handling the product. Details will be illustrated inside or next to the symbol or with a written description next to it.
| stands for instruction that must be followed. Details will be illustrated inside or next to the symbol or with a written description next to it.

Danger

Take power only from the USB port
When charging, please use the USB port of the computer, etc. or a USB adapter.
Using other power exceeding USB rating may result in heat generation, ignition, failure, electric shock or injury.

Do not touch leaked liquid
Please do not touch the leaked liquid. If liquid leaks from this device and gets into the eye, do not rub. Rinse with plenty of clean water immediately and consult a doctor. It may cause blindness.

Warning

Do not use while driving a car, motorcycle, bike, etc.
May cause traffic accident is as hard to hear surroundings.

Do not use at locations where it will he dangerous if surrounding sounds cannot be heard
Even while walking, using it in where it will be dangerous if surrounding sounds cannot be heard such as railway crossings. crosswalks, station platforms, roadways, construction sites, etc) can cause unexpected serious accidents.

Do not use in locations where the use of wireless devices is prohibited
Radio waves may affect cardiac pacemakers and medical equipment. Please do not use in areas where the use of wireless equipment is prohibited such as in hospitals or priority seats of trains etc.

Store properly at places out of children s reach
Please make sure that small children will not swallow it by accident 0 In case of an accident, seek medical attention immediately.

Do not place in direct sunlight or where the temperature is too high
The surface of equipment and parts may deteriorate. result in causing a fire. Please take extra care in a closed automobile in summer. or it is under direct sunlight or near a stove.

Do not put into the fire
This may result in heat generation, ignition, breakage, leakage.

Do not put into water
This may cause fire or electric shock.

Do not repair, alter or disassemble these parts

Fire, electric shock, an injury may occur.

Turn off the power in case of abnormality
If smoke or strange smell or sounds comes out, or water or a foreign object gets inside, or the product is dropped please turn off the power immediately. Furthermore. if it is being charged via I.158. unplug the 1/58 connection. Continued usage may cause heat generation, ignition, malfunction, electric shock. etc.

 If the charging is not completed even after exceeding the predetermined charging time, stop charging
It may cause leakage, overheating, fire or breakage.

Caution
Do not increase the volume too much
Continuously listening to loud volume can result in overstimulation of the ears for an extended period of time. It may affect the hearing. Furthermore, if the volume is raised too much from the beginning, the sudden loud sounds may harm ears. Before using, please reduce the volume of the connected device.

Discontinue use when it does not fit your skin
Continued usage may cause irritation or rash. If you feel an abnormality, please discontinue use and seek medical attention.

Do not force the earphones into your ear
It may hurt your ear hole.

Charge and use within the temperature range of 5-40°C
Charging and using at temperatures outside this range may cause leakage, overheating, breakage, or malfunction.

Make sure the USB connector does not get dusty
Please remove dust and dirt regularly. Otherwise, it may cause overheating or fire.

Note on wireless use
This device uses a 2.4 GHz, frequency band. This frequency band is also used by internal radio stations (radio stations that require a license), specific low-power radio stations (radio stations that do not require a license), and amateur radio stations (radio stations that require a license) for moving object identification that is used in industrial, scientific, and medical equipment such as microwave ovens as well as factory manufacturing lines.

  1. Before using this device, make sure that any internal radio station, any specific low power radio station or an amateur radio station for moving object identification are not operated nearby.
  2. In the unlikely event of radio interference to an internal radio station for moving object identification from the device, immediately change the location of use or stop the emission of radio waves.
  3. In addition, when any troubles arise such as radio interference to 3. a specific low-power radio station or an amateur radio station for moving object identification from this unit happened, please contact our company’s “Customer Service Center”.
  4. This unit is certified as a low-power data communication system based on the Radio Law. Therefore, you do not need a wireless station license to use this machine. However, it is prohibited to disassemble, remodel or erase the certification making on the product.
  5. Please do not use in areas where the use of mobile phones and wireless equipment is prohibited such as in hospitals or priority seats of trains etc.

This radio equipment uses the 2.4 GHz band. The FHSS modulation method is adopted as the modulation method, and the interference distance is 10 m.

Name of Each Part

  • The multi-function button is a touch sensor. Please operate by touching directly with the pad of your finger. It cannot be operated with gloves on. Please remove and operate. When handling the main unit, please note that unintended operation may occur if your finger touches the multi-function button.

Preparation

This product has a built-in lithium-ion battery. After purchase, please charge before use.
< Charging the charging case>
1. Connect the supplied USB charging cable to the charging case and the USB port of PC or USB adapter.
2. Charging of the charging case starts and indicator LED flashes.
3. Charging is completed when the indicator LED turns off. (Charging time: approx. 3hrs)
4. Remove the charging USB cable.

Connection diagram

< Charging the main units>

  1. Place the main units into the charging case. Align the L and R display of the main units to the corresponding indication in the charging case for charging.
  2. The indicator LED is on and charging starts.
  3. Charging is completed when the indicator lights on the main units go out. (Charging time: approx. 2hrs)
  • Please do not use other cables except the supplied cable for charging.

  • Please use a 5V DC power supply based on USB standards for a USB port.

  • Charging time varies depending on the battery level. If the charging lamp turns off immediately, the battery is fully charged.

  • If the battery is not used for a long period of time, charge it at least every 6 months.
    Self-discharge may cause complete discharge and may become unable to charge.

  • The lithium-ion battery is a consumable item. The usage time will reduce with use. If the usage time becomes extremely short, it indicates the end of battery life.

  • Calls and playback will not work while charging.

  • When the battery level of the main units becomes low, the guidance sound “battery low” will be announced from the unit.

< Choosing an earpiece>

At the time of purchase, size M earpieces are attached to the main unit. If size  M does not fit you rears, please replace it with the size S or size L earpiece in the contents. If the earpiece does not fit correctly, it will not be possible to seal the ear hole with the earpiece, which may cause sound leakage and no bass to be heard. Also, if you feel that the volume is low, there is a possibility of sound leakage.

How to Use

< Pairing and connecting>

In order to use this product, it is necessary to pair with your device.
Once pairing is done, you can connect without pairing again.

  1. When the main units are removed from the charging case, the power of the main unit turns on automatically, and the indicator LED starts flashing.
  2. After a while, the LED of the main unit (L) starts to flash red and blue alternately. *1 The LED of The main unit (R) will flash slowly in blue.
  3. Enable Bluetooth function on your Bluetooth device. For details on settings, please refer to the instruction manual of the device.
  4. Please select “MXH-BTW510” from the list displayed on your Bluetooth device.
  5. When pairing is completed, the blue indicator LED flashes slowly. *1: When pairing is performed for the first time after purchase, it will be in pairing mode immediately after the power is turned on. When paring the second or subsequent devices, it will be in pairing mode approx. 15 seconds after the power is turned on.

< Connection after the second time onward>

  1. When the main units are removed from the charging case, the main units’ power turns on automatically, and the indicator LED starts flashing.
  2. Activate Bluetooth on your Bluetooth device.
  3. The earphone will connect automatically. 2 After connecting, the display lamp will flash blue slowly.
    2: If it does not connect automatically, please select “MXH-BTW510” from the list displayed on your device.

Caution

  • Pairing mode lasts for approximately 3 minutes, and if it is not paired during that time, the power will OFF.
  • Password *3 input may be requested by your Bluetooth device. In that case, you can pair it by entering “0000”.
  • This product can simultaneously store up to 7 paired Bluetooth devices. When more than 8 pairings are attempted, the information of the 1st stored Bluetooth device is erased and is replaced by the newly paired device. If you want to use a Bluetooth device whose information has been erased, please pair it again. *3: Password may be called passcode, passkey, PIN code, etc.

< How to operate>

Common function

Function| Operation| Display Lamp| Guidance
Sound
---|---|---|---
Power On| Remove the main units from the charging case| Main unit L: Blue light flashes
Main unit R:
Blue light flashes slowly| Power On
Power OFF| Place the main units into the charging case| Main unit LR: Red light ON| Power OFF
Or, press and hold the multi-function button for approximately 6 seconds| Main unit LR: Blue light and Red light flash alternatively, then red light turns on and off

Pairing Mode| <The 1st Device>
Remove the main unit
from the charging case, it will be in pairing mode immediately| Main unit L: Blue light flashes —) Blue light and Red light flash
l
alternatively alternatively
i
Main unit R: Blue light flash slowly| Power ON Pairing Mode
---|---|---|---
<The 2nd or subsequent devices>
Remove the main unit from the charging case,
It will be in pairing mode in about 15 seconds. Or, after taking out the main unit, press and hold the multi
the button of main unit L for about 3 seconds.
Pairing complete| Pair this product from your Bluetooth device. Please refer to | Main unit LR: Blue light flashes slowly| Connected
Connect| After pairing is completed, automatically connects if Bluetooth of your Bluetooth device is enabled’| Main unit LR: Blue light flashes slowly| Connected
Disconnect| Disconnect the product from your device (or disable Bluetooth)| Main unit L: Blue light flashes
Main unit LR: Blue light flashes slowly| Disconnected

*4: If it does not connect automatically, please select “MXH-BTW510” from the Caution After approx. 3 minutes without a Bluetooth connection, the power will turn off automatically.

Music Playback

Function Operation
PLAY / PAUSE Press the multi-function button on the main unit L or R to

operate play and pause
Volume UP / DOWN| This operation cannot be done with this product. Operate with the connected device
Next song (skip to the next song)| Press the multi-function button on main unit L or R twice in succession
Previous song (return to the beginning of the currently playing songs)| Press the multi-function button on main unit L or R three times in succession

*5: If the button is pressed at the beginning of the song, it will skip to the previous song.
Caution
Depending on your device, the operation may be different or may not be available.

Hands-free call

Function Operation
Receiving a call Press the multi-function button on the main unit L or R when

receiving a call
Ending a call| Press the multi-function button on the main unit L or R during a call
The other party disconnects the call

Caution
Depending on your device, the operation may be different or may not be available.

Troubleshooting

The power does not turn on| ・Insert the main units into the charging case and remove them from the charging case
・Please charge the product
---|---
No sound| ・Please pair and connect Bluetooth
・Power is not turned on. Put the main unit in the charging case and take it out
・Check to see if the connected device supports Bluetooth profile A2DP
・Check if the connected device is playing
・Please increase the volume of the Bluetooth device slowly
Sound is distorted or interrupted| ・Please reduce the volume of the connected device and this unit
・Please turn off the functions such as a bass boost of the connection device
・Remove any obstacles between the connection device and this unit
・Keep the connection device close to this unit
・Please keep away from radio equipment or microwave ovens
Cannot hear the voice on the phone| ・Please press the multi-function button to receive the call
・Make sure that the Bluetooth device supports HSP
Unable to charge| ・ Insert the charging cable into the charging terminal completely
・ Remove the main units from the charging case and place the main units in again
・ Remove dirt from the main units and charging case contacts
・ Charge within the charge temperature range (5°C to 40°C)

If the problem does not improve, please reset the main units. When the main units are reset, all paired device information is erased and it will be in the state at the time of purchase. Please pair again.

  1.  Put the main units L and R in the charging case.
  2. Press and hold the multi-function buttons of the main unit L and R for approximately 13 seconds, and release when the blue indicator LED flashes.
  3. Remove the main units L and R from the charging case.
  4. Please carry out pairing according to the procedure in How to Use .

Specification

General specification Type Sealed dynamic type
Driver unit Diameter 6mm
Audio frequency response 20-20,000Hz
Power supply Built-in rechargeable lithium-ion battery
Using time Continuous playback: approx. 7 hours, Continuous standby: approx.

160 hours.
Charging case charge main units for approx. 2 times”
Charging time| Main Unit: Approx. 2 hours
Charging Case: Approx. 3 hours
Waterproof level| IPXS (Excluding the charging case)
Weight| Main Unit: Approx. 4g x 2 Charging Case: Approx. 24g
Accessories| Earpieces (S/M/L 2 units each)
M size are attached to the main units. Charging cable (USB-A-USB Micro-B approx. 45cm) xl, instruction manual, quick start guide
Wireless specification| Communication method| Bluetooth° Ver.5.0
Communication distance| Max. 10m
Supported profile| A2DP, AVRCP, HFP, HSP
Supported codecs| SBC, aptXTM
Supported content protection| SCMS-T
Multi-pairing| Max. up to 7 units

*1: When the main units and the charging case are fully charged, the max. playback time is 21 hours, where 1 time by the charged main units and 2 times by charging from the charging case. Total 3 times.

  • Specifications and appearances are subject to change without prior notice for improvement.
  • This device has a lithium-ion battery built-in. Usage time and battery charging time are based on our test results. It depends on the usage environment.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by Maxell Asia, Ltd. is under license. The names, logos, and service marks are registered trademarks and trade names of Maxell or their respective owners.
Qualcomm® aptXTM audio is a product of Qualcomm Technologies International, Ltd. aptXTM
is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries, used with permission. Qualcomm® is a trademark of Qualcomm Incorporated, registered in the United States and other countries, used with permission.

Discard This Product

Caution

Disposal of rechargeable batteries in Japan
Recycle Icon The built-in rechargeable battery can be recycled.
Do not remove the rechargeable battery yourself, please contact our Customer Service Center.
Please refer to the JBRC website for information on rechargeable battery collection/recycling and recycling partners.
Maxell, Ltd.
30-13 Motoyoyogi-Cho, Shibuya-Ku, Tokyo 151-8527
http://www.maxell.co.jp

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