ELRO BC3000 Baby Monitor Royale XL Touch Screen Instruction Manual

: June 6, 2024
: ELRO

BABY MONITOR ROYALE
XL TOUCH SCREEN
BC3000
Home is not a place, it’s a feeling

Properties

2,4 GHz FHSS + Wi-Fi dual-mode technology.
Expandable up to 4 cameras, single (1), split (2) or quad (4) monitor screen.
Language selection: English, German, French, Spanish, Italian, Dutch.
Camera with night vision.
Responsive to sound.
Lullabies, night light, and temperature display.
2-way audio: talk back to the camera via a monitor or via smartphone.
5 “/12.7 cm touch screen monitor.
Panorama (left-right) + tilt (up-down) + digital zoom at a distance.
iOS and Android app.
Alarm when the camera is out of reach.

Box content

Wireless camera.
Mounting bracket.
Wireless monitor.
Charging station for the monitor.
Adapter (2 x).
Screws and plugs.
Instruction manual.

Camera overview

IR sensor & LEDs for display in poor to no lighting conditions.
Microphone.
Temperature sensor, the measured ambient temperature is displayed on the monitor.
Speaker.
Antenna.
Connection for the power adapter.
On/off switch.
Reset button to reset the camera or to change camera mode.
Pair button to add an extra camera.

Monitor overview

Antenna: sends and receives signals to or from the camera.
The soundbar indicates the sound level which is detected by the camera.
Connection for the power adapter.
“/12,7 cm TFT LCD screen.
Microphone.
On/off button: press this button for approximately 4 seconds to turn the monitor on/off.
Speaker.
Table stand.
Lithium battery, remove the plastic strip before use.

Monitor symbols

Signal indicator: indicates the strength of the signal that is received from the camera.
Digital clock: shows the time that is set on the monitor.
Camera display indication.
Night light on/off.
If you are using the app on your smartphone, this symbol will turn white.
Zoom mode, indicates the zoom factor, to 1.5 times and 2 times.
Monitor speaker. If the symbol is white, the speaker is off. If it is grey the speaker is on.
Battery status:
• Flashing: the battery is almost dead.
• 1 bar: the battery has a quarter charge.
• 2 bars of white: the battery has half a charge.
• 3 bars of white: the battery is 3 quarters charged.
• 4 bars of white: the battery is fully charged (the adapter is not connected).
• 4 bars of white and lightning bolt: the battery is fully charged (adapter is connected).
• Lightning bolt icon: the adapter is connected.
Temperature display of the room in which the camera is placed.
Timer with alert signal for feeding times.
Quad screen: press this button to switch to the quad screen. When two cameras are linked the screen is split in 2 (split-screen). If more than two cameras are paired, there are four different displays shown. Up to a maximum of 4 cameras can be paired.
Microphone: hold this button to talk through the camera.

Getting started

The monitor must be fully charged by the adapter or the charging station before use. The camera has to be powered by the adapter at all times.
Place the camera in the desired position. You can place the camera on a table/cabinet or mount it to the wall using the mounting bracket.
Press the on/off button for approximately 4-5 seconds to turn on the monitor.
Slide the on/off switch to the ON position to turn on the camera.

Pairing the camera to the monitor

The monitor and camera are already paired by default. It is only necessary to pair an additional camera. If this is the case, follow these steps:

Turn on the monitor.
Turn on the camera.
Touch the screen and press the button in the lower-left corner of the monitor.
Press the icon and select channels 2, 3 or 4 in order to pair the camera.
Press the [PAIR] button (underneath the camera) within the 30 second countdown period.
When the monitor is successfully paired with the camera, it will automatically switch to the live view of this camera.

Control buttons

By tapping anywhere on the screen, the control buttons will appear.

Menu page: the monitor and camera settings can be adjusted here.
Volume settings.
Zoom mode, indicates the zoom factor, zoom 1.5 times or 2 times.
Press the music note symbol to activate 1 of the 3 lullabies. Select one song to activate that music or select ‘All’ to let them all play in a loop.
Navigation control to pan the camera remotely (left/right) or to tilt it (top/bottom).

Connect/pair: 3 additional cameras can be paired.
VOX set the sensitivity of the to-be-detected sound levels.
The current time, date and timer can be set here.
Language setting for the monitor, there are six options: English, German, French, Italian, Dutch, and Spanish.
You can adjust the brightness of each individual camera.
Change temperature display in Celsius or Fahrenheit and set the range of the temperature alarm.
Volume control of the alarm and each individual camera.
Factory settings, reset the monitor to factory settings.
Back to the previous page.
Back to current actual image display (Live View).

Split-screen and switching live views automatically

If 2 or more cameras are added to the monitor it is possible to view the live views in a split-screen or even in quad screen. It is also possible to let the monitor switch between the live views of the different cameras every 5 seconds.

Split and quad screen

Add an additional camera as described in ‘Pairing the camera to the monitor’.
Press bottom left in the home screen to view your cameras in split or quad screen.

In this screen it is possible to view all live views from the cameras. It is also possible to switch between the sound the cameras record. To do this, press in the top right of the screen. If you press one of the live views, the monitor will only show the live view of that camera.

Switching live views automatically

It is possible to change to live views of the cameras automatically by clicking on the icon with the checkmark bottom left in the split or quad screen overview. The live view shown on the monitor will then change every 5 seconds.

ELRO Baby cam app

Go to the Google Play Store or Apple App Store to download the ELRO Baby cam app and install it on your smartphone. We advise you to turn off the monitor when installing the ELRO Baby cam app. To connect the camera to the ELRO Babycam app, you need to connect the adapter and set the switch to the ON position first. You should then connect your phone to the Wi-Fi signal that is transmitted by the camera. You can only connect the camera with a 2,4 GHz Wi- Fi signal (5GHz WiFi is not possible). If you have an Android smartphone, follow the steps under “Android smartphone. If you have an iOS smartphone, follow the steps under “iOS smartphone”.

Android smartphone

Press the reset button until the night light underneath the camera flashes 3 times.
Then, briefly press the reset button 1 time, the night light will quickly flash.
After 10 seconds, briefly press on the reset button 1 time, the night light will start to flash slowly.
Now go to the Wi-Fi settings of your smartphone and connect to the Wi-Fi signal of the camera ending on – – – – – 111A with your smartphone (Comment: This network does not have access to the internet). If you are asked to switch to a different network, choose to cancel.
Open the ELRO Baby cam app and add the camera by selecting “Add Device”.
Then scan the QR code, which you will find on the bottom of the camera.
Fill in a name for the camera and 000000 at “Password“, then press ”OK”.
The camera will now be online and the live view can be watched.
You will be asked to change the unsafe password ‘000000’, select “OK”. Fill the old and new passwords and select “OK”. The new password should contain at least 6 characters, one uppercase letter, one lowercase letter, one digit and one special character (choose from ~`@#$%^*()_-+=|{}[].?/).
Go to camera settings.
Select “Wi-Fi setting” to change the Wi-Fi Setting of the camera to your own network.
At SSID, select your own network (Home network).
Enter the password of your own network here and select “SEND”. By selecting the eye symbol on the right side, you can see what you are typing. After selecting “SEND”, the camera stops transmitting its Wi-Fi signal. The night light at the bottom of the camera stops flashing slowly, then lights continuously.
You will then be asked to close the app. Open the app again after the light has turned off and you have seen 3 short light flashes.
Swiping from left to right or from top to bottom allows you to point the camera in the desired position (Pan/Tilt adjustment).

Comment
If the installation has failed for some reason, start over at the beginning of this chapter. Disconnect the camera from the power by turning the camera off and then removing the adapter from the power outlet.

Alternative method Android

Press the reset button until the night light underneath the camera flashes 3 times.
Then, briefly press the reset button 1 time, the night light will quickly flash.
Open the ELRO Babycam app and add the camera by selecting “Add Device”.
Then scan the QR code, which you will find on the bottom of the camera.
Fill in “000000” at Password and press “OK”.
Go to camera settings.
Press SmartLink and make sure that your smartphone is connected to your 2.4GHz wifi signal.
Fill in the password of your wifi and press “Send”
The light of the camera will turn on, wait until the light turns off before you do anything.
The camera will now be online and the live view can be watched. You will be asked to change the unsafe password ‘000000’, select “OK”.
Fill in the old and new passwords and select “OK”. The new password should contain at least 6 characters, one uppercase letter, one lowercase letter, one digit and one special character (choose from ~`@#$%^*()_-+=|{}[].?/).
The camera is successfully added to the app!

iOS smartphone

Press the reset button until the night light underneath the camera flashes 3 times.
Then, briefly press the reset button 1 time, the night light will flash quickly. After 10 seconds briefly press on the reset button one more time, the night light will start to flash slowly.
Now go to the Wi-Fi settings of your smartphone and connect to the Wi-Fi signal from the camera, ending on – – – – – 111A with your smartphone (Comment: This network does not have access to the internet. If you are asked to switch to a different network, choose to cancel).
Open the ELRO Baby cam app and press “+ Add Device”.
Select “QR Code” and scan the CQ code, which you will find underneath the camera.
Fill in a name for your camera, enter 000000 at password and select ”Save”.
You will be asked to change the unsafe password 000000, press “OK”.
Fill in the old password, create a new password and press “OK”. The new password should contain at least 6 characters, one uppercase letter, one lowercase letter, one digit and one special character (choose from: ~`@#$%^*()_-+=|{}[].?/).
The camera will now be online and the live view can be watched.
Go to the camera settings
Press “WiFi Setting”
Your WiFi SSID will be filled in automatically. Enter your WiFi password. By selecting the ‘eye’ symbol on the right-hand side you will be able to see what you are typing. Then, select “Send”. After selecting “Send”, you will be asked to close the app. The camera will stop transmitting the Wi-Fi signal. The night light at the bottom of the camera will stop flashing slowly, then light continuously and flash 3 times.
You can now reopen the app again.
Swiping from left to right or up and down allows you to point the camera in the desired position (Pan/Tilt adjustment).

Comment
If the installation has failed for some reason, start over at the beginning of this chapter. Disconnect the camera from the power by turning the camera off and then removing the adapter from the power outlet.

Connecting with the second smartphone

When the camera is connected to the WiFi network, it is easy to add the camera on other phones by following these steps:

Download the app on the phone on which the camera will be added.
Open the app en press “Add Device”.
Scan the QR code.
Fill in a name and the password which you made earlier.
De camera is added successfully.

Receiving notifications

In order to receive notifications on the phone, the VOX mode must be enabled on the monitor for the camera in question. The notifications must also be turned on in the settings of your phone and all permissions must be accepted.
Reset password
If you forgot your password, please follow the steps below:
1 Press and hold the reset button at the bottom of the camera for 1-2 seconds (warning: if you press the reset button for more than 3 seconds and the led starts flashing, you have to start again at chapter “ELRO Babycam app”). The password will be reset to the default password 000000.
2 Close the ELRO Babycam app and open it again.

For iOS:
Click in the Device List on the settings button (i). Replace the black dots by the default password 000000 and click on “Back”.
Open the camera. You will receive a message that the current password is unsafe and has to be changed. Press ok.
Fill in the default password 000000 and your new password. Your new password should contain at least 6 characters, one uppercase letter, one lowercase letter, one digit and one special character (choose from ~`@#$%^*()_-+=|{}[].?/).
For Android:
Fill in the default password 000000 when a notification pops up and click on confirm.
Open the camera. You will be asked to fill the default password 000000 and your new password. Your new password should contain at least 6 characters, one uppercase letter, one lowercase letter, one digit and one special character (choose from ~`@#$%^*()_-+=|{}[].?/).

Frequently asked questions (FAQ) and troubleshooting

Are you having problems with the installation of this device? Please visit www.elro.eu/faq to get a quick answer to your question. Here you will find the latest version of the instruction manual, answers to frequently asked questions (FAQ) and detailed installation videos.
13. My camera is out of range.

Make sure the antenna of the monitor is fully extended when using the system. This will result in an optimal range of the baby monitor.

I’m unable to connect the camera with my smartphone.

For the installation of the app you need to have a pure 2.4GHz wifi signal. This means that you cannot use a combined wifi signal that transmits both 2.4GHz and 5GHz. Before the installation, the 5GHz signal must be temporarily switched off.
After the installation, the 5GHz signal can simply be switched back on again.
Another possibility is to create a separate 2.4GHz ‘guest network’.
Do not open the app again until the camera light is off.

15. I can’t see the wifi that the camera sends out on my phone.

If the wifi name does not appear in the wifi list, you can use the alternative connection method explained earlier.

16. I can’t watch the camera’s live view when using 4G.

Use a separate 2.4GHz wifi signal. This is usually a ‘calmer’ connection.

Technical specifications

System

Wireless range	300 m open range (camera to monitor).

Safety and conformity

Warnings

Choking hazard; keep connection cords and small parts out of the reach of children.
Do not place the camera and connectors within a distance of 1.5 meters from the cradle/box.
Never use extension cables together with AC adapters, only use the AC adapters supplied.
Adult persons required for assembly/installation.
This product is not intended to replace good supervision of children. You must regularly monitor your child’s activities, as this product will not help alert parents of a child’s quiet activities.
Read and follow all instructions/warnings in this manual before using this product.
This product is for indoor use only.
Do not use the camera or monitor near water, bathtubs, damp basement/rooms, etc.
This product is not intended for use as a medical monitor and its use may not be used to replace adult supervision.
The camera detects normal sound levels within a range of 2 to 3 meters from a child. If the child moves out of this range, the camera may not be able to detect sounds from him or her.
It is essential that you check the operation when first installed and then regularly afterward.
Check the reception regularly. Test the monitor before use and after changing the location of the camera.
The casing of the camera and monitor may not be opened.
To avoid overheating, you need to keep away the product and the AC adapters from direct sunlight and heat sources such as radiators, furnaces, cooking appliances (e.g. stoves and ovens), and other heat-producing apparatus (e.g. amplifiers, televisions, and stereos).
Ensure good ventilation of the product during use. Avoid contact with pillows and furniture that can block the ventilation.
Only use the AC adapters supplied with the product, as other adapters can damage the product.
Connect the adapters only to the standard household current (100~240 volts AC)
Place the AC adapters and avoid bottlenecks to prevent damage.
Do not touch the exposed end of the net cord of the net adapter when this is connected to the power outlet.
Images and sounds are transmitted by the product via the public ether and can be picked up by other devices.
Although the transmission distance is 100 m or more (open space), it may vary depending on obstacles between camera and monitor.
Note: If you use the system to monitor a young child, do not place the camera where the child can get to the camera.
If the monitor is only used with the battery and this is almost empty, it can affect the image and/or sound. Connect the AC adapter and the battery will automatically charge.
The transmission range of the wireless signal can become weaker if there are heavy obstacles such as a concrete, brick, or metal wall between the camera and the monitor, or if there are several Wi-Fi routers and devices in your area.
To avoid interference with the RF signal, keep your mobile phone at a distance of at least 1 meter from the camera and the monitor.
Explosion hazard if the battery is replaced by the wrong type.
Dispose of used batteries as instructed.

Simplified EU Declaration of Conformity

Hereby, ELRO Europe declares that the radio equipment type BC3000 Baby Monitor Royale is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.elro.eu/doc.
Symbols
The WEEE symbol means that this product and its batteries must be disposed of separately from household waste. When this product reaches the end of its lifetime, take it to a designated waste collection point nearby to ensure safe disposal or recycling.
Protect the environment and public health, deal with natural resources responsibly!
By affixing the CE mark on a product, the manufacturer declares that the product meets all legal requirements for CE marking and can be sold throughout the EEA.
Please visit www.elro.eu for the warranty conditions of this product.

Service and contact

In order to ensure that we can provide our customers with the best possible service as quickly as possible, we ask you to take the following into account:
For questions about the installation, use or operation of this product:

Go to www.elro.eu/faq to get a quick answer to your question. Here you will find answers to frequently asked questions, detailed installation videos, and the latest version of the manual for this product.
Can’t find a solution via the website? Please leave a question via the product page or mail to info@elro.eu. We will help you as soon as possible.

For all other questions: