RISCO RVCM11W15 VUpoint Cube 2 MP Wi-Fi Camera User Guide
- June 6, 2024
- RISCO
Table of Contents
VUpoint Cube 2 MP Wi-Fi Camera
User Guide
Model: RVCM11W15
IP Camera Components
Note: For reset (used to return the camera settings to factory default mode), long-press the Reset/WPS button for 8 seconds; the light turns off.
Indication | Status |
---|---|
Greenlight slow flashing | IP Camera is not connected to the RISCO Cloud. |
Please check for internet connection.
Greenlight steady on| IP Camera is successfully connected to the RISCO Cloud.
Defining IP Camera Settings
Step 1
Connect one end of the network cable (LAN) to the camera Ethernet port and the
other side to your router. Power up the camera with an appropriate power
supply.
Step 2
If the camera is connected to a VUpoint NVR, refer to the VUpoint Network
Video Recorder Installation Guide for further installation instructions. If
the camera is installed as a standalone camera (without an NVR connection),
follow steps 3 – 6 below.
Step 3
Log into your Installer Admin Application and select a Site. Click Network
Cameras → click and then enter the definitions into the provided fields.
Step 4
Step 5
Step 6
Product Specification
Parameter | Description |
---|---|
Image Sensor | 1/2.7″ 2Megapixel progressive CMOS |
IR Distance | 10 m |
Focal Length | 2.8 mm |
Power Supply | 12V DC, |
Power Consumption | <3.5W |
Wi-Fi Power Output | 20dBm max. |
Wi-Fi Frequency | 2.4 GHz |
RED Compliance Statement:
Hereby, RISCO Group declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Directive 2014/53/EU.
For the CE Declaration of Conformity please refer to our website:
www.riscogroup.com.
FCC ID: SVNDH-IPC-KX2-A
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and (
- This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this equipment that are not expressly approved by
the party responsible for compliance (RISCO groups.) could void the user’s
authority to operate the equipment.
FCC Note
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet onto a different circuit from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Standard Limited Product Warranty (“Limited Warranty”)
RISCO Ltd. (“RISCO”) guarantee RISCO’s hardware products (“Products”) to be
free from defects in materials and workmanship when used and stored under
normal conditions and in accordance with the instructions for use supplied by
RISCO, for a period of (i) 24 months from the date of delivery of the Product
( the “Warranty Period”). This Limited Warranty covers the Product only within
the country where the Product was originally purchased and only covers
products purchased as new.
Contact with customers only. This Limited Warranty is solely for the
benefit of customers who purchased the Products directly from RISCO or from an
authorized distributor of RISCO. RISCO does not warrant the Product to
consumers and nothing in this Warranty obligates RISCO to accept Product
returns directly from end-users who purchased the Products for their own use
from RISCO’s customer or from any installer of RISCO or otherwise provide
warranty or other services to any such end user directly. RISCO’s authorized
distributor or installer shall handle all interactions with its end-users in
connection with this Limited Warranty. RISCO’s authorized distributor or
installer shall make no warranties, representations, guarantees, or statements
to its end-users or other third parties that suggest that RISCO has any
warranty or service obligation to, or any contractual privy with, any
recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered
and reported to RISCO during the Warranty Period, RISCO shall accept return of
the defective Product in accordance with the below RMA procedure and, at its
option, either (i) repair or have repaired the defective Product, or (ii)
provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your
product for repair or replacement, RISCO will provide you with a Return
Merchandise Authorization Number (RMA#) as well as return instructions. Do not
return your product without prior approval from RISCO. Any Product returned
without a valid, unique RMA# will be refused and returned to the sender at the
sender’s expense. The returned Product must be accompanied by a detailed
description of the defect discovered (“Defect Description”) and must
otherwise follow RISCO’s then-current RMA procedure published in RISCO’s
website at www.riscogroup.com in connection with
any such return. If RISCO determines in its reasonable discretion that any
Product returned by the customer conforms to the applicable warranty
(“NonDefective Product”), RISCO will
notify the customer of such determination and will return the applicable
Product to the customer at the customer’s expense. In addition, RISCO may
propose and assess customers a charge for testing and examination of Non-
Defective Products.
Entire Liability. The repair or replacement of Products in accordance
with this Limited Warranty shall be RISCO’s entire liability and the
customer’s sole and exclusive remedy in case a material defect in a Product is
discovered and reported as required herein. RISCO’s obligation and this
Limited Warranty are contingent upon the full payment by the customer for such
Product and upon proven weekly testing and examination of the Product
functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO
with respect to the Products. The warranty is not transferable to any third
party. To the maximum extent permitted by applicable law, this Limited
Warranty shall not apply and will be void if: (i) the conditions set forth
above are not met (including, but not limited to, full payment by the customer
for the Product and proven weekly testing and examination of the Product
functionality); (ii) if the Products or any part or component thereof: (a)
have been subjected to improper operation or installation; (b) have been
subject to neglect, abuse, willful damage, abnormal working conditions,
failure to follow RISCO’s instructions (whether oral or in writing); (c) have
been misused, altered, modified, or repaired without RISCO’s written approval
or combined with, or installed on products, or equipment of the customer or of
any third party; (d) have been damaged by any factor beyond RISCO’s reasonable
control such as, but not limited to, power failure, electric power surges, or
unsuitable third party components and the interaction of software therewith or
(e) any failure or delay in the performance of the Product attributable to any
means of the communication provided by any third party service provider,
including, but not limited to, GSM interruptions, lack of or internet outage,s
and/or telephony failure. BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY
AND RISCO SHALL NOT BE HELD RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE
ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER’S
WARRANTY. RISCO does not install or integrate the Product, in the end, user’s
security system and is therefore not responsible for and cannot guarantee the
performance of the end user’s security system which uses the Product or which
the Product is a component of.
This Limited Warranty applies only to products manufactured by or for RISCO.
Further, this Limited Warranty does not apply to any software (including
operating system) added to or provided with the Products or any third-party
software, even if packaged or sold with the RISCO Product. Manufacturers,
suppliers, or third parties other than RISCO may provide their own warranties,
but RISCO, to the extent permitted by law and except as otherwise specifically
set forth herein, provides its Products “AS IS”. Software and applications
distributed or made available by RISCO in conjunction with the Product (with
or without the RISCO brand), including, but not limited to system software, as
well as P2P services or any other service made available by RISCO in relation
to the Product, are not covered under this Limited Warranty. Refer to the
Terms of Service at:
https://riscocloud.com/ELAS/WebUI/UserLogin/License
for details of your rights and obligations with respect to the use of such
applications, software, or any service. RISCO does not represent that the
Product may not be compromised or circumvented; that the Product will prevent
any personal injury or property loss by burglary, robbery, fire, or otherwise,
or that the Product will in all cases provide adequate warning or protection.
A properly installed and maintained alarm may only reduce the risk of a
burglary, robbery, or fire without warning, but it is not insurance or a
guarantee that such will not occur or will not cause or lead to personal
injury or property loss. CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY
PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER LOSS BASED ON ANY CLAIM AT ALL
INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE A WARNING.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY
DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES,
GUARANTEES, AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT
LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. WITHOUT
LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT
REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PRODUCT WILL BE
TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR
INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL REMAIN
SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS
LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES,
INCLUDING THE INTERNET, GSM, OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S
PRODUCTS, MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT
IN THE USE OF SUCH MEANS OF COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY
DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. RISCO
WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE, INFRINGE UPON
ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET, OR OTHER INTELLECTUAL PROPERTY
RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST
REVENUES OR PROFITS, PUNITIVE DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE FORESEEABLE OR RISCO
HAS BEEN INFORMED OF THEIR POTENTIAL.
Contacting RISCO
RISCO Group is committed to customer service and product support. You can
contact us through our website
(www.riscogroup.com) or at the following
telephone and fax numbers:
United Kingdom
Tel: +44-(0)-161-655-5500
support-uk@riscogroup.com
Italy
Tel: +39-02-66590054
support-it@riscogroup.com
Spain
Tel: +34-91-490-2133
support-es@riscogroup.com
France
Tel: +33-164-73-28-50
support-fr@riscogroup.com
USA
Tel: +1-631-719-4400
support-usa@riscogroup.com
All rights reserved.
No part of this document may be reproduced in any form without prior written
permission from the publisher.
RISCO Group, 03/2021. All rights reserved.
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